Leiebiler i Denver

Fordeler: Drop off was fine. Pick up was a scam!!! They try and scare you into purchasing insurance even if you have already purchased or have insurance!!!!

Ulemper: Make sure you have your own insurance!!!

Fordeler: The car was as advertised, ran well, and got us to our location.

Ulemper: The Budget staff at Denver airport were slow, did not communicate, and we had to wait 45 minutes for a car that was reserved 1 month in advance. There were numerous instances in the 45 minute wait when accurate information was not communicated. I would avoid the Budget car rental office at Denver International Airport at all costs.

Fordeler: Nothing, rude staff. Was unable to get a rental. Overbooked.

Ulemper: Don’t overbook rentals so that when you drive 45 minutes to pick up a car, there is actually a car.

Fordeler: Fine car

Ulemper: Everything else. They lied to me to upsell me on a higher insurance plan and their charges were not correctly reflected on my credit card statement. They were friendly agents, but the car was dirty and had dings all around it.

Fordeler: Terrible services

Ulemper: Your personal is so terrible services

Fordeler: Shuttle driver was in quite the hurry, wish there had been seatbelts. Myself and two fellow passengers felt as if our lives and our safety were the last thing on this drivers mind. Even loading was a hassle, the shuttle driver seemed very confused as to how to follow general safe driving practice. Parked initially an entire lane away from the curb in an awkward diagonal position. Moved three more times before we were ever able to board the shuttle. The return shuttle from the extended parking however was an amazing experience. A female driver, blonde hair in a pony tail. Very kind and courteous, helped every passenger who needed any assistance. Truly above and beyond service.

Ulemper: Not having a hidden 200 deposit fee. Had this been mentioned at the beginning of the reservation, I likely would have considered enterprise for their exceptional service. This rental company is not very organized. Office was filthy and in disarray. Hidden 20 dollar fee for parking their car on an alternate lot, no night drop. Seems more a scheme to charge an extra fee. Have rented several hundred cars. By far this was the absolute worst experience renting. A partially repaired vehicle that had obviously be in previous collisions. Drive train was very poor and rough. AVR rentals based on my experience with much regret, will not be returning to do any kind of business in the future. Also remaining deposit still has not been returned, vehicle was left in comparable conditions completely full. It took you 15 seconds to draft the money out of my account. Why a week later do I not have my funds returned. 3 days since returning the vehicle? Poor business ethic, company profit minded, cares not for their customer at all in any capacity.