The staff was very helpful, particularly with our large amount of luggage and special issues. The rooms were good sized and it was very quiet. Also very clean and affordable. It seems like the hotel was particularly difficult for the taxi drivers to find. If I wasn't travelling with a Thai person using GPS I'm not sure how we would have made it there. I'm not sure if this is the hotel or the taxi drivers.
This hotel is fine in every way except location. It isn't really close to anything except Ram 3 mall. Not the hotel's fault, but the entire street in front is torn up for placing sewer lines. You can not take a taxi to the front door.
The room is very clean and location is good, it is close to BTR station, but for us, we did not try the BTR system because we could not understand any Thai language, The staff is very nice and helpful. In the night, the noise of the motor cycle on the street was a trouble for sleep.