The free breakfast was great! Internet connection was very good. Very close to the BTS train so that was great. Lots to eat/drink nearby They sent me a piece of cake on my birthday. That was a nice surprise. Housekeepers were nice and courteous. If you didn't request your room cleaned, they'd call and ask if you needed it cleaned or needed anything. We got in at 6am and couldn't check in early. I saw reviews where people did and I was hoping to do the same. The shower was only hot the first 2 days and then luke warm after. Also there's no shower door so it didn't keep the warmth in and water got all over floor. I expected the room to be a bit bigger. The pool being across the street sucks, it's just inconvenient. It wasn't bad but it wasn't the best either. For the price It's definitely worth it.
close to subway station nothing
the lobby Extremely rude staff, and still fighting for my refund that was supposed to be 984$ of which i received $500 only. In my eyes it is a theft. If i were to come to you and take &484 from you i would be in jail, right? But i have to fight with the property for the same amount of money without any consequences for them even though i had received at official letter from the Dream Hotel that they would deposit 984$ back into my account. I always use kayak and had no problems before with anything. Please help me if you can. Feel free to contact me at Sasha_flex@live.com
Early check in fees. Very Overpriced at the time I was there.
The customer service was excellent. The rooms were clean and the location was central to so many places I visited. As an added bonus Club Climax was downstairs which just made the hotel that much better.
Room was perfect, staff was very nice, morning buffet and restaurant staff were wonderful. Bed was good, wifi had constant connection, was walk to Terminal 21 mall, good restaurants nearby, the Smile massage shop half a block down the street is one of the best in town, easy taxi service. All in all an upscale very nice place to stay.
great price which included the buffet and internet. i would stay again. water leaks out of the shower as there is no door and it runs on the floor.
The fixtures in the bathroom were dated
Breakfast is very nice (including a self serve Bloody Mary station for "those mornings ;) The rooftop pool is great for a dip, the guys opening the doors and stopping traffic for you to cross the street, and, of course the rooms are very comfortable. The TV control thingy is a little odd but not a real problem
the location size of Room, executive studio suite was just a very small room !!!!!
The location is always a plus, straight up the road to Nana sky train,etc. The breakfast buffet is also a plus however, I highly recommend that you get there early. When I was there early August, the restaurant was horrendously busy. When I stay there I always stay in the one bdrm apartment. It's my oasis away from the noise and chaos outside. The first one they gave me, I asked to move because the neighbors were leaving their door open with their screaming kid. I'm happy to say the manager completely understood my situation and moved me very quickly. Well done management. The Grand President. It's touch and go, depending on which room you're going to stay in. The studios are in Tower 3 and are now old & tired looking. Affected by the heat and overuse they definitely need sprucing up and look nothing like in the official photos. At the end of Ramadan the hotel is very busy. I guess culturally, guests from the Middle East think it's ok to leave their doors open and yell out to their extended family in the next room. This really bothers me. Luckily the hotel management are completely understanding and will move you to another room - if rooms are available. I guess I don't have a problem per se with the hotel. I have more of a problem with inconsiderate guests who only think of themselves and don't consider other people. I'd like to see the hotel be a bit stricter with these "feral" guests. Maybe that though is why the front desk didn't seem as friendly this time as they usually are. They seemed a bit frazzled and snappy. Anyway, I'd stay there again because of the proximity to the expressway and the SkyTrain.
Actually nothing nice to say about this hotel, needs to be closed for refurbishment Reception staff are in their own world and can take ages to check you in, The rooms do not have a pleasant smell, Toilets and shower areas have seen the end of their periods, needs to be immediately renovated. After 3 days I had to pay extra and upgrade myself to a suite just to be a bit comfortable, however other than the lobby everything else is dated commencing from the time you get into the lift.
The staff were amazing. Facilities were amazing and was right in the middle of all the tourist spots Nothing
The location, but there are plenty of other hotels for much cheaper. The room. The sink clogged, and after calling reception, I waited for 5 hours. So, I had to call again, this time someone came out and explained that it was a push button valve. Basically you have to push the stopper for it to come back up. The hallway leading to my room was covered with some shaggy carpet and smelled like an after party.
hotel staff was very friendly the cleaning personel used some products that were really (really) strong. I couldn't stay in the room after it has been cleaned for a couple of hours.
The hotel was quite close to the main markets and the Nana sky station. The hotel rooms had an odour, and besides the hotel staff werent very helpful in providing us with smoking rooms even though we had requested for them in our booking.
service. i have stayed many times and frequently. most staff recognise me. housekeeping is lazy and doesnt want to change sheets unless you make them.
nice room, clean, enough space, comfy bed, good breakfast very loud birds in the mornings (from 7am). night times quiet.
Pool is nice. Location is good Tower 2 construction. Only 2 elevators and had to share with staff workers. Had to wait up to 10 minutes for elevator. 1980 decor.
The location was excellent as I have to walk for a few minutes to reach the eating spots / night bazar/ Nana Sky train. Seven Eleven was also nearby. The business centre was not free for the hotel guests which was strange. The breakfast need to be a bit better as far as taste and variety is concerned. We have the same menu in breakf ast for our entire stay of six days.
price and location
God service, Imøtekommende, Godt utstyrt, Romslig, Behagelig Språk kan kanskje utvikles bedre mot engelsk. Kontinuerlig oppussing av rommene er svært viktig! Oppretthold servicenivået.
Bassengområde.Hadde bestilt superior rom men havnet i bakgården på den gamle avdelingen. Gjøre rommene reine. Vil ikke anbefale å bo i den gamle fløyen. Vet ikke om gjestenes erfaring er fra det nye eller gamle hotellet, så vurderingen er på gammel fløy.
meget snille og høfflige ansatte nei
Please write at least 15 words
convenience yes, they dont have a hose near the bedeh in the bathroom
comfort and the quitness bathroom facility (there wasn't a hose for the bedeeh )
Employees are very friendly, there is a shuttle (TukTuk) service to the nearest Sky Train station; nice location near to all malls (easy to reach by skytrain). Supermarket in front of Fraser Suites; lots of dining possibilities; Rooms large and well equipped; playroom for kids; small swimming pool
Very nice and big room with modern nice kitchen complete with dining set. The hotel is close to Bumungrad Hospital and have a free shuttle to the hospital Access to hotel is a small road with no pedestarian walk. I found two cockroaches in my room, so I believe hotel should improve their insect control
the size of the room was very big :) everything was perfect
The facilities are excellent. So was the location. I had a great time.
Nice room, very comfortable bed, quiet location. No free internet
the food was excellent and i recommend the Thai Green Curry
Good location near Sukhunvit RD. Rooms very big and comfortable Slow in the service, not all the staff is english speaking
i stayed in the deluxe room , it was very nice and comfortable. the hotel is very good . i would recommend this hotel for its location, service, cleanliness, and value for money there are not many choices in the menu for lunch or dinner , but there are many restaurant around that serve good food . try the Italian restaurant opposite the hotel.
The swimming pool area and nice large bedroom. Great city location.
Fulfilled all my expectations of an international standard hotel. Good rooms, good location, friendly staff. I was happy with every aspect. No
Good location. Easy access to sky train Nana station. Staff poor at English.Breakfast doesnot have sufficient vegetarian options.
The location of the hotel is great. It's right in the thick of everything along Soi 11.
Personalet var veldig forekommende og romstandarden særdeles bra. Spesielt at det var både dusj og badekar - og et lite kjøkken med kjøleskap. Også flott svømmebasseng og bassengområde. Hotellet var absolutt verd 4 stjerner. Men frokosten stod absolutt ikke i stil med de 4 stjernene. Burde vært kokt/steikt egg, eggerøre, bønner og bacon som blei holdt varmt, mer påleggs- og brød-variasjon, ost, samt f.eks. sylteagurk, rødbeter, danske/norske silderetter evt. litt kald kokt laks eller røykelaks. Også mer variasjon i syltetøyet - dette var særdeles dårlig!!!
Fantastisk hyggelig og behagelig personale, moderne og store rom/leiligheter. Ligger svært sentralt mtp shopping, spa, skytrain og det meste. God bydel.
Utmerket personale. Meget hjelpsomme og vennlige. Rene rom. Hyggelig pool-område. Enkel, men grei frokost. Ingen stor buffet for de som måtte ønske dette.
Høflighet veldig dyr kaffi..110 Bath for en kopp...det medførte et første inntrykk som tilsa at vi spiste andre steder
Svært god service, alt fra henting med limosine på flyplassen, god mat(frokost), bra beliggenhet i forhold til shopping, hjelp med transport til f. eks. attraksjoner etc.
The Spa was excellent, great staff, great Thai massage. The breakfast buffet was as good as I have experienced in a hotel twice this price. All the hotel staff were excellent, from the door to the room. I could only stay 2 nights!
Very accomadating staff, good clean, comfortable rooms, efficient room service, central to city centre, breakfast extensive poor hallway carpeting, building work nearby so noisy
1st time i go to this hotel will do again much better hotel than other places at a higher price.
There are better options in the same area for the same money. Wi-Fi is not free, and the hotel had no water for about 30 mins. Room wasnt too clean, some hair in the sink and tub, feels old overrall.
convenient location and affordability breakfast for vegetarians is less variety .staff is ok .
convenient, near to BTS, Robinson, Korea town Everyday I left my room at 10 am and hang the green makeup sign. On return after lunch the room had not yet been made up.
Short distance to entertainments of Nana and Cowboy, a quiet place, clean and comfortable, good availability of services. Not any special what to say...
The staff at the Manhattan was very helpful, especially the tour desk. They made arrangments for tours, taxis and even a train ticket. The Hotel is close to the BTS and MRT which is great for getting around. The rooms were clean, comfortable and a good value for the money. I would plan on staying here again. The Manhattan is right off of Sukhumvit Road in Bangkok, at first this was a little unnearving dealing with all of the street vendors tok tok drivers and others. After a couple of days it all blended in and added to the uniqueness of Bangkok.
Very good location in a shopping and entertainment area, with many ex-pats, due to the proximity to the embassies. Functional hotel with all the facilities you would expect from a buiness hotel. Very good value for money.
Definite best value and and definitely come back again. :)
Very huge bed, nice furnishing and good breakfast selection. No shower screen (as it does not go well with the chic design) causing some slight flooding in the bathroom when using the rainshower.
I was upgraded. It was duplex suits. Very large bed. TV system freezed time to time
location is good and the room is very clean. There were no showercurtain or divider fixed with the bath tub.It was flooding in the bathroom after I took shower every night.
The room was large and quiet with a comfortable bed, the breakfast buffet was excellent. I enjoyed the free high speed internet included.
Nice room, good bed, roof top swimming pool, nice staff. Housekeeping was not as tight/thorough as it could have been
We Had a great time the staff were very helpful, the place was very conventant and the price was right None
I liked all services in this hotel. Perfect. Such things they have not
i found the staff very friendly and helpful.The food was excellent and I liked the little touch of the bar in giving a free snack.
I like the calm in the hotel and its not crowded i didn't like the breakfast as 90% of it for non-Muslims people for instance, most of food include pork.
Not really much: only the big size of the rooms. The cleanliness was not up to the expectations. The rate is really too high for an hotel of this nature. The photos are deceiving on the size and style of the hotel breakfast is served in the lifts hall and they charge a lot for internet in the rooms.I did trust the brand name Dusit but for nothing.
The staff were very friendly and helpful.Location was interesting amongst busy ,bustling city streets. Guide andd car service booked through hotel was very good providing excellent and informed days exploring.
Its very convenient place...Shopping is just few steps away!
Location, very near sky train which is teh easiest way to navigate Bangkok, glide above the traffic in air conditioned comfort.
Attention to details and the excellent attention given by the staff, this was a small oasis from the frenetic Bangkok. Loud, rather headbanging music at breakfast, not a soothing start to the day! Also, and not unique to this hotel, exhorbitant internet charges.
Overall, the hotel is average Due to some urgent matters, I had to leave 1 day earlier but the hotel staff told me that for Booking.com policy, I still had to pay for the full 3 nights (which I did), can Booking.com verify this?
The rooms were nice with modern design and the bed was very spacious. It was larger than a king size bed and it was super! The room and the bathroom were small and the hotel entrance was a constructions site, dusty
basically nothing, i stayed there for just 1 day, cancelled my rest of the booking and moved to other hotel paradiso suites rooms were way to small and its located in some desserted place so that was the main reason we thought of moving out and we were told tuc tuc was not working, from window u see some old houses, water inshower will be either hot or cold
Good room, good rate, clean and have breakfast that is ok.
breakfast could be better
Close to BTS Sky train No Parking, still on decorate during stay
Location is good . room is clean .Free breakfast
Betjeningen ved frokostbufeen + renholdsbetjenten + resepsjonspersonalet untatt siste dagen da vi sjekket ut,den chasierdamen da kunne vi vært for uten beklager hun ødela helhetsinntrykket 1til2 karakterer. Ja- som sagt chasierdamen ved utsjekking ,hun burde jobbe langt borte fra service med folk. Beklager.
Personalet var utrolig hyggelige og service-minded, rommene hadde bra størrelse, god mat i restauranten, fint utseende på hotellet og kjempebra bassengområde på taket. Mye igjen for pengene. Strålende fornøyd! NEI!
Sengen var veldig behaglig og bra. Bestilte superior rom men var oppgradert til deluxe rom på samme pris. Buffe frokost kunne vært bedre og mer valg, men ellers frokosten var bra.
God beliggenhet. Nytt hotell med bra standard. Vennlig og serviceinnstilt personale.
By far S15 hotel was the best accommodation I've stayed in Bangkok. 1.Customer service fantastic, 2. Rooms always immaculate and clean everyday, 3. Location close to BTS and MTR line None
Location is ideal for food, shopping, night life and to Ashok and Sukhumvit sky trains. Only down side is there's no pool! Breakfast selection is good; choice is sufficient. Welcome drink was an ice tea; very refreshing. We like the design and interior of the hotel; very stylish including the toilets. This was our second stay here. Our room fridge didn't function well.
Het was in één woord "" voortreffelijk "", In one word ""excellent "" I will come back, and hope they will adjust there prices to Thailand standards . Thanks
Very nice and helpfull staff The roomservice food was very poor
lovely staff and great location! we stayed on the same level as the spa and coming back to the room and inhaling the lemongrass and lavender scents after a long day of walking and shopping was absolutely relaxing!
It's very comfortable and cleanly. Sometimes I could hear nosie clearly if people talk loud in the corridor.
It was clean and convenient for my visit. Wifi Internet access was variable and there was a problem with the air-conditioning (quickly fixed as soon as I reported it). For a quieter room, request somewhere at the back of the hotel (ie not on the Sukhumvit Road)
The rooms are just superb. They are better than many 5 stars I've stayed in. Top marks for design. Also the sound insulation is surprisingly effective. The spa on the lower floors also gives the place a lovely smell. -The guests of this hotel also get complimentary entry to bedsupperclub (a top-end nightclub) we found out-
it is an island of comfort and privacy in a hectic city. The short distance to the next skytrain and metro station with appr. 3 minutes by foot is excellent