The staff is very friendly. I contacted them regarding my flights and arranging the shuttle to the airport and they were extremely helpful. They even gave me the address in Thai in case I took a taxi.
Clean, convenient, friendly staff, very nice rooms & hotel deco, good restaurant. All at an unbelievably value rate.
We thought that this was a very nice hotel. Even the fact that it is still not finished, the rooms are really nice and comfortable.It will be nice when the pool and spa are all working. This is a great location if you want to be close to the airport.
Room was very clean, A/C was good, free breakfast in the morning, free rides to the airport and back (or the other way) Bed was really hard and was two mattresses so there was a slight disconnect in the middle
Friendly staff Way to noisy better off sleeping in the airport
good value for money & close to the airport However airport transfer is included, a driver asked me for a tip. I said that I used all my money for travelling and apologized nicely but he insisted on my country's money. It was so annoying, I thought that hotel was good but I will never use the hotel again!!
The room was clean and comfortable, and there were restaurants nearby. The building was well designed, and the swimming pool gave a relaxing feel to the place. It is close to a large highway and the airport, so there can be a problem with noise pollution.
The pick up and drop off at the airport.
Transfer to and from airport was timely, hotel is clean and quiet, pool is great, staff were very nice. The breakfast buffet was excellent! Lots of choices and unlimited coffee! There were a lot of package tourists at the hotel and I never saw any of them tip anyone for anything. Come on, Thailand is a bargain and one of the reasons is because wages are so low.
Being close to the airport. The tour office attached to the hotel.
nice swimmingpool-close to airport the food was awful,staff in resturant were very rude
This is an okay place to stay for one night because it is close to the airport and for the free shuttle. The gentlemen who welcomed us at night was really nice and accommodating since we had flights that came in at 3 in the morning. When I checked in the gentlemen told me all they had left was a double bed, being that it was 3 am I was tired after my 24 hour flight/ layovers. I said it was fine but he did say we could switch to a room with twin beds since i was traveling with a friend the next day if we liked and I told him we would just talk about it later when I got some rest. The next day around 10 am I went to talk about the room change but there was a lady and she had no idea what I was talking about. She seemed annoyed and short and that I had booked one thing and not the other so I was confused at why I was offered the change in the first place? It was fine I was not going to make a big deal over this but she was very rude and maybe the staff should all be on the same page. Also when we checked out right away they went and checked the rooms to see if we had taken anything or destroyed it didn't bother me personally, but there was another family checking out at the same time. Well the bell boy or whatever his job title is came downstairs from checking their and brought with him a stained towel it looked like kook-aid or juice not really sure. Well they charged him so they could get it cleaned which is understandable but it sounded like the price was a little ridiculous. The thing is though those towels we not the cleanest to start out with they are the ones for the bathroom when you come out of the shower. I get their purpose but to charge a ridiculous amount for something that is not "white" just to get it cleaned well a little crazy. The area is not what we expected it was a little run down for what the picture makes you believe.
I have nothing good to say about this hotel. Bed was uncomfortable - two mattresses put together - one could feel where the mattresses was put together. Booked a Deluxe Double room - room was on 4th floor, no lift, had to walk all the up and down. To come to bed you had to walk in a steep circular staircase.
Close to Airport
Located near the aiport, so it is a good and unexpencive place to stay for a night between flights. Free pickup and delivery service is very convenient. Airplanes noize is quite annoying. But, what do you expect from the near airport hotel?
Very helpful staff - we've been fooled by a few taxi drivers, so after they heard our problem they organized trip to city center for a very reasonable price (this time taxi driver was honest and spoke English fluently). Location is exotic - I've seen more Bangkok during the transfer from the airport than during our trip to city center - local people lives around the hotel - you can see running kids, dogs and chicken around you. There are a few tiny local shops around and moreover you feel quite safe there. I wouldn't recommend this hotel for people looking for luxury, otherwise - it is highly recommended. I've stayed here with 5 friends and everybody liked this hotel.
It's good near the airport every hour thay have pick up and drop through and from hotel airport lobby boy from myanmar is is very hard working resturant is ok for dinner breakfast is good. As the hotel is quiet near to air port there are noise of plain landing all through out night , also suggestion of NOT TO OPEN WINDOWS AS THERE ARE A LOT OF MOSQUITOES. Also pleas teach Front desk staff how to smile .
Only one advantage is near to airport, too noise from airplane whole day and whole night. Never come again.
Spiral staircase. Beds were comfortable
The Location is excellent, and the Restaurant is cool watching the plane land. Rooms are clean, and English T.V is the best we have seen in Thailand. Dog friendly (we have two Bichon Frises with us), but they charge 500 B each, per night! More then the cost of the Room! Internet kept going on and off? Staff would not clean the room while we were there.
Friendly, helpful and knowledgable staff. Excellent breakfast. Several shops and services within easy walking distance. Convenient location near airport.
Free airport shuttle and very friendly staff. Mariay is an outdated hotel and very noisy (due to leaving guests/airport). Furthermore there was no possibility to eat something when we arrived around 20.30 h.
Is a nice and clean boutique hotel. Really look into small datails that customer's need in a hotel. Will recommend to friends.
Warm, friendly staff. Comfortable rooms with much more character than you'd expect for a hotel at this price. Less than 10 minute drive to the airport terminal, essential for an early morning flight from Bangkok when a city hotel might get you stuck in traffic of over an hour.
Close to Airport as we only had a stopover.. Staff were very friendly & helpful. Couldnt get the hot water to work.
The room was very comfortable, with nice amenities for the price (bathrobe, slippers, wooden foot massager, free water, flat-screen television). Breakfast buffet, though simple, had great coffee and delicious Thai offerings. It didn't bother me, but some guests on upper floors might not appreciate the lack of a lift.
close to the airport, transport service, small and nice.
Close proximity to airport No representative was present to meet me at the airport - I had to contact the INformation Desk to get a representative to pick me up.
We stayed for 1 night because we had an early flight the next morning. It is an amazing hotel - friendly staff and very clean rooms. Close to the airport and there is a great local night market 10 minutes walk from the Hotel open till 9pm each night - great local food there! Nothing.
Great stopover before going to airport. The rooms are comfortable. Breakfast excellent. Shuttle service was superior! Not a place to go for siteseeing,but good for airport hotel
Very nice, new rooms, fantastic service with special touches like a bowl of fresh fruit, free drinks and snacks from the mini-bar, wonderful staff and an excellent location very close to the airport. All for a very good price. I have stayed in 5 different hotels close to Suvarnabuhmi airport and will be going back to the Lilac Residence every time in the future.
Everything, particularly the extraordina care offered by the manageress and stuff Nothing!
The staff was very friendly and service orientated. The breakfast was very good.
very friendly and helpful staff. free transfer is organised very well. did not have to wait for a sindle minute. hotel is best for sleeping overnight between connecting flights.
good staff and organised!! good tea very clean loved the purple comfortable i thought the curtains in rooms could be more thicker & not allow so much light in...harder to sleep after a long flight!
the airport transfer is included in the room price, which is very convenient
perfect shuttle service, very friendly helpful staff, near to the airport but quiet, small &nice pool, perfect food in the small restaurant belonging to the hotel, good breakfast. Ideal for the price for one-night accomodation between flights. everything was perfect.
The pool was very nice, the foot massage also, as was the room, the bed, and the bathroom. I couldn't switch on the ligth on my balcony. but that a small thing;)
I like that they have fre transfer from/to airport
Very efficient shuttle service to and from airport. The hotel is clean and the staff very polite. Good for an overnight stay near the airport. Very near the airport, So near that you can hear the planes over your head, taking off every 2 minutes until 2 a.m.
The hotel staff was extremely friendly and helpful. They picked us up and dropped us off at the airport and gave us an excellent to-go breakfast since we had to leave at 5am Many mosquitoes in the room. They put us in one room with mosquitoes, and when I complained they moved me to another room, which was also loaded with mosquitoes. In the room we settled in I ended up killing 5 mosquitoes (which I had to do at 1am since we checked in at midnight). I hate mosquitoes.....if you do to, I would not recommend this hotel. The management needs to attach vinyl door bottoms where the large gaps currently exist under the doors, and they need to keep the windows and doors sealed at all times so that mosquitoes don't fill the rooms (one of the rooms they put us in actually had the window wide open when we entered it....no wonder there were mosquitoes all over).
This is a perfect spot for a short stay if you have a layover. I wouldn't recommend it for a long stay, but if you're in need of a hotel near the airport for a short stay this is the perfect spot. The AC is good. The American breakfast is great. The beds are comfortable. There are several markets and convenience stores within a short walking distance. They offer hourly (on the hour) shuttles to the airport. Wouldn't recommend getting a massage at the hotel. It's overpriced.
Room was clean and pleasant. Close to the airport, but far from the DMK aireport. Far from the train station and the DMK aireport.
inexpensive. met my needs close to airport, shuttle provided. very basic.
Comfortable, quiet, good service, 24 hour airport shuttle, great price, good cafe/restaurant, street food and 7 Eleven nearby.
Close to BKK airport. Friendly and helpful staff! On the noisier side, you can hear everything around you!
friendly and helpful staff.location to the airport.
the room was very honest and clean.
We were not aware that we could have been collected from the airport. But we may not have read the details correctly.
Close to the airport A little difficult to find
Taxi drivers didn't know where the hotel was. That's not good. Food should be better. Mini bar's should be bread and some candy's/ sweet's. toilet doesn't smell good
The time back and forth to the airport was great and the staff was nice. The location was a bit sketchy and I didn't feel comfortable going out and around the hotel, but just staying htere for the night was fine. That meant I was kind of locked into eating at the hotel.
Hotel clean, very close to the Airport. Transfer to the Airport worked out very well. Excellent value for money We were asked to pay for Wifi connection, even so in the booking.com's webpage, it said it is for free. In the end we got an allowance of 15 free minutes
free airport pick-up, free wifi, convenient location near the airport receptionist could have been more friendly
I chose this hotel because it was close to the airport and I arrived late and had an early morning flight the next day. Free shuttle was very helpful. Room was big and comfortable. Close to airport, great location if you need to stay overnight near the airport.
free shuttle from&to airport. Free WiFi. Very cheap. don't look into window ;)
This is a nice hotel. clean, pretty and warm
only a one night stay clean and comfortable, however quite remote and some distance from city centre.Good for one night airport stopover.
Friendy and helpfull staff. All rooms were not alike,one had beds the other had matress on a platform
Very nice room. Hotel driver picked us up at the airport, excellent service. 10min. from Airport. Receptionists were not able to explain how to go to the city by bus (although the bus station was only 50m away). They wanted to 'sell' us their own driver for THB 800 to the city center, we took the taxi (taxi-meter) and paid only THB 320 (incl. 70 highway fees)!
10 min driving from airport,good position,nice stuff,but a little noisy.the hotel is cheap but beautiful.good a little noisy
location to airport my account was debited twice for the hotel luckily we had i phone so showed them bank details staff spent a lot of time in areas not doing anything restaurant could be good but poor at the moment no bug treatment carried out had to get spray for roaches also a very bad smell in the rooms through lack of proper drainage
Close to the airport and the free transfers were great and hassel free. The hotel is perfect for those only after a night's accomodation while in transit.
Air con reasonably quiet, 24 hour room service (although limited menu), proximity to airport (about 15mins), decent shower Very hard and uncomfortable bed that left us with sore necks,shoulders and arms, limited menu and portions got smaller later at night, noise of planes overhead, limited English TV (only news channels provided), entrance to hotel through a building site and empty garbage dump block
Staff very friendly
My room was good. Staff were helpful.
This hotel was close the the airport and had a nice atmosphere for a quick (12-hour, overnight) layover in Bangkok. The room as clean and comfortable, and I thought the food in the hotel restaurant was good. The shuttle to the airport early in the morning was prompt and well organized. Relative to other options where I have stayed previously close to the airport, this place was a bit pricier. They do not offer a pickup service at the airport, so I had to resort to a taxi. The driver did not have any trouble finding the place, but it was slightly more expensive than a shuttle (200 bhat). There is not much (anything, really) conveniently located near the hotel, so if you want to explore from there, you'll find limited options.
The hotel was very close to the Bangkok airport so that made it very convenient. They also offer free shuttle service to the airport which is great. The staff was friendly and very helpful. The restaurant was good but not a lot of options. They gave us breakfast early since we had to leave early. The beds were not very comfortable. Did not sleep well. No pool. There is one coming soon.
Free shuttle one way from the airport with staff meeting us on arrival. Very friendly staff. Extremely hard uncomfortable beds. Bathroom a bit unclean. Utilitarian room.
Nice and good staff, and nice relax pool
We chose this hotel as it was close to Bangkok airport for our flight back to uk the following day. Staff were very friendly and helpful. It is a fairly small hotel which we liked but had everything we needed. A free airport transfer was provided by limosine. Reception and dining area was far too small for the number of rooms. The bed was uncomfortable as it dipped in the middle. Drinks available were very limited.
it's new, clean and a good price. The rooms are like a private flat and spacious. Great stay if you have a some time to kill on transit (with no plans to venture to the city) and dont wish to pay a premium for the airport hotels. Not all staff speak basic english - so beware. It is miles away from the city and not many cab drivers know where it is or may take the opportunity to rip you off.
Great pool friendly staff pleasant quiet rooms stlish morel
The hotel is really tastefully decorated and the pool was amazing. The location in terms of Bangkok airport was brilliant and the rate was pretty good as well. Oh and the Tom Yum Soup was delicious. I found the room quite dark in terms of decoration and the staff weren't very good with their English or efficiency but overall it was good.
A fantastic new hotel with pick up service from airport. Only a few kms from airport
The premises were clean and nice looking. Pool was lovely too. Free transport to/from the airport was a nice extra service. Check-in was made in a small separate room which did not seem very professional. We ate dinner next to the pool in some new lobby area. The area was pleasent looking but the staff had very poor knowledge of English and you could not be sure whether they understood you or not.
Clean. No choice in breakfast meal, staff strange and a little pushy.
Location close to airport - as we were there for just one night to make a stop over
The room was quiet. AC worked well. If you do not directly book on their website, they charge 300BHT for the shuttle. This was an undisclosed cost. I booked a double room and got two twin beds pushed together. For the cost and amount of time I stayed here, it wasn't too bad, but it is not as close to the airport as you think it is. Its about a 15 minute drive. If I had to do it again, I would pay extra for the airport lounge than to stay here.
The friendliness of the staff was excellent. The rooms were what I believe to above the standard I was expecting. The free transport to the airport was very good and punctual.
Very friendly and helpful staff. Shuttle service to airport. Not enough choice for vegetarians in breakfast. They have to eat whatever is available.
Staff were extremely efficient and organised pick up from airport I organised a collection from airport by email beforehand and it did not arrive so had to call hotel and ask them to collect me.
Very good short stay between evening and morning flights. Friendly and polite staff.
A superb free shutlle service between airport and the hotel