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The proximity to BNH Hospital. I felt that the superior room I paid for on USG funds should have been a deluxe room. The USG sends many people to stay at this hotel and there should be the courtesy of this small upgrade. I did not like being in the annex and I did not like the chilly response to an upgrade request.
I liked most the pleasant atmosphere, spacious and convenient rooms, and the kindness and helpfulness of the staff.
the staff are excellent, the food wasof a high standard the pool is too small...
I already stayed a few times in this hotel and I particularly like the Dusit Club arrangement. An affordable luxury in an excellent location for walking and shopping and close to the Sky Train for shopping at Siam.
spa, food and well behaved staff worn-out carpets, looks pretty old, must be changed in the hotel lobby of Club class offices at 3rd floor
Freindly and welcoming staff, public spaces in hotel easy to use and very comfortable, closeness to public transport. Nothing to make an adverse comment on.
staff was nice and perfect location for night out. close to MTR. building and room looks out of date and need more make up in certain area.
They made me a cake for my birthday! As usual with Dusit, the front of house team was exceptional Its a very long walk to the elevators from the lobby for a lot of the rooms, my room was in need of decoration - it was a little shabby, the doors to the mini bar cupboard were difficult to open, BUT - they made me a cake for my birthday so its no big deal!
nice food the cleanliness
The hotel itself is very old and does not live up to 5 star expectations. the public areas are fabulous and great choice of restaurants but the rooms are tired and need a makeover. the shower is the worst i have ever had in any hotel low water pressure and in the bath very low down. the business floor staff are not very attentive you always have to ask then they take notice.
The concierge Staff was amazingly helpful and resourceful. The 3rd floor club was a good place to relax and work as well. The water pressure in the shower was very weak but I also did not complain.
Staff friendliness Amazing buffet Perfect coffee Clean room Lovely interior design Nothing!
Large rooms, nice gym No comp breakfast, food very expensive with one option, gym hot but well equipped.
The hotel is beautiful. Staff were attentive. The room was large, especially the bathroom. The tub in the bathroom was luxurious. Plenty of free water bottles. Was initially told there were no rooms available when checking in at 17:30. Another staff came over and found a room immediately. Ultimately it was not a huge issue, just a minor inconvenience.
everything is excellent, especially during this hard period at Bangkok, still my favorite !!! absolutely nothing !!!
absolutely wonderfull hotel especially due to a marvellous staff, centrally located, very confortable room with nice view, nice open air top roof swimming pool, very good restaurant, and Pacific floor privileges is a must to make the difference! I will come back there next time ! nothing !
very nice rooms. perfect location lack of free internet, stayed in much cheaper hotels in Bangkok and they had free internet. An hotel with this price for rooms should provide free wifi in the rooms
As the hotel rooms are located 25th floor and higher of the building, you will always get a room with a nice view of Bangkok city. The pool on the 24th floor was nice. Room was clean and the service was vey much personal. The location of the hotel is exceptionally convenient for both shopping in daytime and crawling around the busiest Sathorn area at night. In all, I would recommend this hotel to those who are seeking a confortable 5 star hotel in Sathorn area. As the hotel room is clean and functionally but consevatively designed, you should not expect a luxurious decoration in your room. Basically, it is a very nice business hotel.
Location was perfect. Service by all staff was exceptional. One of the best hotels i have ever been to! We upgraded a room upon booking and our request was not only met but also upgraded further!
Clean with nice view. No surprises. nothing.
The bed, the attitude of some staff members, the location!, The view!! Found some black hair, there were ants in the fruits that were offered, breakfast included in the price only for super expensive rooms
The set up of the room was nice, enjoyed a good dim sum lunch in one of the restaurants, loved the pool. That a very late checkout could be arranged without problems was very kind. Finding long hairs on the fruit plate was an unpleasant surprise. The room was still not cleaned after coming back from a day's shopping. It wasn't clear you explicily had to instruct staff by hanging the sign out on the door.
Det er ikke jordet stikk på rommene for PC.
Hotellet lå flott til med hensyn til severdigheter, shopping, transport osv. Dette er et rom for røykere og teppebelagt noe som suger til seg lukt. fliser eller parkett og mulighet for utlufting.(ikke balkong og ikke mulig å åpne vinduer.
Kjempefin beliggenhet i forhold til shooping. Koselig kafe på fremsiden av hotellet. Det kunne gjerne vært flere solsenger.
Fantastisk fint hotel, med ekte litt gammeldags hotel atmosfære.Veldig hyggelig og oppmerksom betjening og fine rom. Alt man kan ønske seg+en veldig sentral beliggenhet. Anbefales.
I have stayed at the Siam Heritage several times, including for 1 month last year. It is an excellent hotel found in a very convenient location.....close to Patpong nightlife, Silom banking industry,Suan Night Market, Lumpini park and Lumpini Muay Thai kickboxing stadium, Skytrain to anyplace else in BKK. Breakfast was ok with 2 Thai and 2 Western entrees. Bedroom had excellent mattress and bathroom was excellent
Great location and atmosphere. It´s in the middle of the city but the pool roof and garden lets you escape. When I arrived, there was confusion and then I was told by the check-in person that she had personally received my call 2 days prior cancelling my reservation. She said that I had given her my reservation number and that I said I needed to cancel due to air flight problems. This was not true. I had not called to cancel and no one else had my reservation number. They had made an error or were making up story. They were nice enough to let me stay in one of their suites that night and then found a hotel in the area for the rest of my stay. However, my trip was disrupted and I lost a good ½ day re-packing and then moving hotels. I´m not sure I would trust them again.
The hotel is very well situated. The hotel is very nice and it is great to have a swimming pool (to relax after a long day of visit) The bed was really hard
An excellent hotel to discover Bangkok. Good value for your money.
I did like the location and the breakfast. Staff were friendly, especially the reception staff was very helpful. I did not like the design of the room with air conditioning pointing to the bed. The bathroom sink was blocked. The floor of the room needs some renovation. Apart from these, the hotel facilities are good. Room service food was yummy. However, I would not use this hotel again due to its comfortness.
Perfect location, friendly staff, nice swimming pool and bar, good breakfast. Staff with limited knowledge of english. No free internet.
Ideally located to explore Bangkok, close to the skytrain. The staff at the reception could have been more helpfull.
Staff is very friendly and helpful. The hotel is perfectly located to explore the city.
the location is good n the hotel service is good room is very clean also. na
The location was perfect!! Close to the night market, food vendors, and pubs. The sky train was also close if you want to take that and head to the Shopping malls. Cheap to get to as well From the airport. 500 Bahts or $15US We had a cockroach pay us a visit in our room....I wasn't scared but my wife didn't like it
Convenience to travel around.
Comfortable, spacious rooms with good cooking facilities. Convenient location close to Silom mrt and Saladeng bts stations. Lots of good street food around.
Access to the city, great adventure activities (flight of the gibbon and Amazing Bangkok cyclist) and excellent train public transport so close.
the staff really charming and efficient
The staff were very friendly and helpful. The room was good. The bioled egg ws hot at 6am but for a 8am breakfast it had gone cold. It was still nice.
Hotel has free of charge internet and it was working good enough. No additional joiner fee. The suite was large and a small kitchen will be nice for them who'll be using it. The room served breakfast is always quite the same and doesn't include choices (like spanish brkfst).
The room was much more than I expected. Very cozy. Staff very accommodating.
Location was good for central bangkok The rooms were a lttle run down for the price , lack of english speaking staff was a problem
Staff was very helpful and courteous. The 2 bedroom room was comfortable for our family of 5. Less than 5 minute walk to Silom Road and the Skytrain station.
location in the center,cleanliness and friendly staff.Also the swimming pool area is enjoyable
Excellent location for shopping and entertainment at Silom area - just opposite of Patpong, a quiet place where kind and relaxing athmosfare. Pool area is not at the level of the hotel.
Service; comfort; location Excessively high internet connection rates
The efficiency of the staff
The kindness of the staff
room decor very nice, spacious, clean, comfortable. Staff friendly &helpful & overall atmosphere was very pleasant & peaceful No
Perfect location right in centre. service from staff excellent
Pleasant atmosphere, helpful staff, breakfast As I was at conference in bitec, not really very conveneinet for me but that is not hotels problem.
Nice spacious room, very good service from all employees. Really treated as a guest.
Beliggenheten er utmerket, midt i området for shopping, barer og restauranter. Vi hadde rom mot swimmingpoolen på baksiden, og det var stille og rolig. Betjeningen var meget hjelpsom og imøtekommende. Rommet var stort, men ingen luksus. Senga var i hardeste laget. Badet var ikke pent, og virket skittent, selv om det kanskje ikke var det. Man må også betale 400 bath i døgnet for internett på rommet. Synes nok dette hotellet burde klassifiseres med tre stjerner, og ikke fire.
location. it was right beside the underground and skytrain. it's a good choice for the budget backpacker who is looking for something with a little charm. the staff were friendly, but didn't speak great english.
Location very close to Silom road,, room clean and nice design it's more a guesthouse or a youthostel, room very small, staff very umpersonal. The list of forbiddn things is amazing: no guest (come on, this is Bangkok, think is Silom !), and does anybody steal a chair or a safety box ???? Many better options in the district for better facilities
Love the proximity to the BTS and MRT. Loads of dining options around the hotel and secure access.
They allowed us to leave our stuff at their storage even after checkout plus they were kind enough to allow us to use the internet while waiting for our departure! The shower pressure was not too high. So it took me a while to complete it. Plus the shower head that I used was damaged, water was coming out of the hose.
It is close to everything in Silom. The place is more for students or backpackers. It has very rough and used furniture, and very small rooms. The pictures on the web site are not very recent. They charge a little too much money for what they provide, About a 2 star hotel at best.
The location is very strategic and the staff helpful. Highlight: free coffee machine and fast Internet connection.