Fin hotel, bra standard, bra service. Gratis internett en pluss. Litt dyr frokost, men du behøver ikke spise
Hotellets beliggenhet,komfort og service likeså. Frokosten var god og personalet var hyggelige og hjelpsomme.
the traditional style the noise on the place
very central, nicely decorated very poor breakfast....
the staff is very kind, very good location in the city center, late check out without extra charges
The room was charming, elegant - with a fireplace This was a very expensive hotel, yet the carpet in the room was worn and stained.
The breakfast is a very poor, There is not fitness room, it don't requirements the 5 star hotel,
Har hatt opphold på Auteuil ved flere anledninger, både som enkeltfamilie og flere familier sammen. Erfaringene er utelukkende positive. At hotellet tidvis også kan oppvise gunstige pristilbud på opphold er et absolutt pluss - det er forøvrig mye å velge blant i Geneve.
Hotellpersonalet er serviceminded, korrekte og vennlige. Hotellet er sentralt plassert i Geneve med kort avstand til offentlig kommunikasjon - en stor fordel. Atmosfæren er rolig og avslappet. Frokosten er passe "porsjonert", hvor en kan velge i en del varianter av pålegg; tilstrekkelig.
Bra beliggenhet, behagelige og store nok rom til å være byhotel, trivelige folk og gratis nytraktet kaffi på rommet trekker opp En bedre gym, spesielt med fungerende kardio-apparater, som tredemølle
Sentralt plassert, gode senger, godt utvalg av kremer, og andre toalettartikler. Mer lys - når man bruker sparepærer må man ha flere lamper!. Det er svært viktig å kunne åpne vinduene, ellers føler jeg meg innestengt. Det var mulig å åpne vinduet noe, men jeg hadde foretrukket å kunne åpne mer.
In a hotel of this price class, a small flower, some fruit and piece of chocolate on the pillow would significantly improve the feeling.
large, spacious room, beautiful hotel in a very central location,Excellent service
The staff were very concerned to meet out every need. WHen we arrived there had been major road closures and we had to park our car 10 mins walk away from the hotel. At their suggestion, they went and collected the car from where we had left it and brought it back to the hotel. They also helped us with other practical questions, with commitment, initiative and imagination.
The bed was wonderful, The staff was very helpful. The facilities are great. The price was high but the premeir location in a cosmopolitan city masde it bearable.
good location, good view, good service stairs required to access restaurant, tiny portions in restaurant
its a too expensive accomodation
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
It is an old fashioned hotel with service put at a premium. As a privately owned hotel it is unique and does not feel part of a chain.
Location and Quality of the Restuarant View from the room
Watching the view from the hotel, onto Lake Geneva, the food, the chocolates and the tv in the bathroom.
Proximity for shopping
Ample room and large, well equipped bathroom with tub and shower stall; nice piano bar; concierge very pleasant and helpful. Great location. Food and service in main diningroom was not up to par for such a nice hotel.
Very expensive. Small room. Old model of the bad. Very expensive room service. Very bad and expensive internet connection - moonzon. Refund of the deposit was after four weeks.
Staff very helpful. Excellent restaurant. Facilities generally very good with a first class situation on the waterfront in Geneva. My first night coincided with a disco on the 5th floor. It was noisy and intrusive and out of place in a 5* hotel. The management dealt with my concern admirably, including a subsequent discussion with the General Manager who was genuinely concerned.
Luxury hotel without the sometimes overwhelwing fuss - excellent, discreet, service, pleasant and friendly staff. Godd facilities. Great location. We had a great break.
Rooms are very small
Very excellent location. staff are great. No swimming pool.
location, room, bathroom
Courtesy and assistance extended by all members of staff -- especially by those at the concierge desk Small closets, limited drawer space, wallpaper separating from wall. This gives the room a somewhat shabby appearance
Nyopp-pusset Sure og lite venlige i resepsjonen
Hyggelig betjening. Ingen støy og sentral beligenhet. Litt hard seng.
Vennlig, sevice innstilt personale. Tydelig renhold, god vedlikehold. Hotellet ligger ca. 5 min fra sentral stasjonen med tog til flyplassene i Geneve og Zurich. det ligger bare 5 min fra strandpromenaden
The location the servis in restaurant and bar was poor, most of the young staff was unprofesional
quality of service
The room was excellent! Hotel is situated a little bit far from the main shopping street
Bayview and Arabesque, two of the hotel's restaurants, had some of the best food I tried in Geneva. The staff was friendly and their service flawless.
The Hotel pw was, as always, exceptional. The room upgrade that I received made it all that much nicer. The staff always treat me like family. Even on arriving the they recognized me as a frequent guest who had simply "been away" for a while.
location I requested a higher floor with a lake view however when i got there the gave me a room on the 1st floor with a swimming pool view so I had to go throught a hassle of changing the room.
The hotel room was very beautiful and the staff always wanted to attend to our every need.
very cordial staff, lake view from the room, the Spice Resto, wonderful natural flowers decoration everywhere. nothing wrong
nice room parking is very ecpensive 40 frank per night
the music in the bar in the evening was actually a disco - not exactly what you expect in a 5 star hotel. will not go again
Da jeg kom til rommet var det helt mørkt og jeg fant ikke lysbryteren. Man burde fortalt meg om dette ved ankonsten, dessuen var telefonen i ustand, så jeg måtte helt ned i resepsjoen for å få vite om lysbryter, og oppkobling av telf.
Sentralt, jeg har bodd tidligere på samme hotel, good service Bodde på rom 4472 - 2 soveputer burde være tilgjengelig, dusjen var uten belysning og generelt noe primitiv I forhold til rom prisen
Hotellet lå sentralt i byen med nærhet til fjorden. Fint med restauranter på hotellet. Og frisør få hotellet var bra. Dere burde ha opplyst at hotellets svømmebasseng og fitnesssenter var under oppussing. Vi bestillte dette hotellet nettopp pga dette.Så vi ble skuffet av det.
nice placement, nice breakfast as for Geneva - no russian tv channels seems at least strange (RTVI is not russian channel) guess management should switch to 1st channel (ORT). Windows in room was weack - sounds like trucks are passing through the room.
Due to the inclement weather we chose to book our evening meal in the Hotel restaurant only to be told after booking they were serving a limited snack menu which was prepared/served very badly...not good enough for a Hotel of this standard.
Nice furniture, quiet. Very small room.
Amazing view of the lake and mountains from our 6th floor room. Easy access to transportation.
The hotel is literally next to the train station. We booked a family room, which turned out to be 2 adjoining rooms with 2 bathrooms, rather than a big family room or 2 connecting rooms. Our children were old enough that this turned out fine for us, but those with young children should be aware of this.
They didn't give me my booked room and relocated me to another hotel instead. They offered to cover the cost of the night due to this unfortunate event and afterwards they stood down their original offer and refused to refund the money I paid for the room in advance.
i ask to clean the room from mosketo but came light to clean the rooms and i ask about the A/C not coold
the rooms that the breakfast not incloded with the price of the money
The position was excellent and we particularly appreciated the free pass to all Geneva public transport. There was a very noisy conference group during our stay who congregated outside our room near the lifts on the 4th floor in the early hours of the morning. The action taken to address our complaint was slow and ineffective.
the staff was very friendly and was quick to response to problems 1) our room was in the non-smoking floor but contrary to the fact that when we entered the first nite - it strongly smelled cigarettes. the room spray and the scent didnt really kill the smell that nite. Furthermore, we had a family room that is located by the corner facing the station - it was so noisy
Friendliness of staff, quality of room and cleanliness. Value for central location. Shower hose was leaking. Very small lift. Handrails on main stair were inadequate for 'senior' citizens. Poor sound proofing of door between rooms.
Great Hotel, nice rooms, nice location. Very clean Yes the loby smells cheese :) Not the rooms
near the lake and cleaning no
Very friendlly staff and nice hotel also close to the lake and so quite
The hotel was setup like a Swiss Lodge, we arrived to a plate of fruit and bottle of wine which was fantastic, accompanied by the Geneva travel card which made our day perfect. Comfortable bed, clean room. Fantastic hotel. I didn't like Geneva, but thats not this hotels fault.
The location was great and the staff was polite. We were resting on our first day only to have another guest come into our room. The front desk accidentally assigned another guest to our room. Thank goodness we were in our room. I sure the man was honest but we didn't like that someone could just come in.
Very nice decoration.... Great location The restaurant in the Hotel is just great. Thank you for everything..
We had a large and well-appointed room in a hotel quite near to the centre of Geneva. Good and free wifi, bathroom with a bathtub (not just a shower). Good value for Geneva. The lighting in the room is too dim to read in bed. I would suggest investing in some higher-wattage light bulbs. The reception advised us that the Seleve cable car would be open but it was not, so we wasted a trip. And the lobby really does smell of cheese (but not the room).
great location small beds!! but I guess this is the standard in europe
Ready for early check-in, which was not expected by us Very helpful staff at the front desk Comfortable enough Close to things to see and do Safe neighborhood Breakfast too expensive, but plenty of other places available
staff support, care of the gustes cooling system (there is no Air condition)
The location, friendliness and superb help and response of the staff
Location and friendliness nein
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
Good hotel, good breakfast, quite good services.Close to the Leman lake. Cold atmosphere.Weird surroundings.
Both rooms booked were double occupancy but on more than one occasion only one cup and one milk supplied. Requests for an additional cup was ignored on one occasion, needing a repeat phone call to reception.
services like the spa and free internet, location in the city, nice room, friendly staff
We liked the Novotel Geneva Center hotel, the location was good, easy 10 min. walk to old town across the bridges. We staid in Novotel Hotels before in Bern & Munich and the are all well appointed and offer great services and pleasant stay. We like the rooms and our 5 year old daughter had her own comfortable bed and breakfast was included. Walking distance to the train station (less than 10 min.). There was a bad smell in the toilet room, but it wasn't so terrible. Overall every thing was great. If we are in Geneva we will come back to Novotel.
Location, room size Service at the breakfast could be improved
Some of the staff at both the reception and restaurant were not as helpful as expected and had an attitude as if doing us a favour even to answer to us
The staff was incredibly nice! I've been upgraded which is always pleasing.
Friendly and smiling personel at the reception ready to help you .
quiet and comfortable no restaurant or bar by 2100hrs! Only expensive room service - a rip off and not at all socially welcoming.
location is very close to everything Staff unfriendly
The sfuff was not very helpful or nice. Also the location of the hotel is not that great-not very pleasant part of the city. On the other hand the hotel was clean, the room small but cosy. Location and personal.
Access to the spa/gym and delicious continental breakfast included Wireless access was through an unsecured server with an expired security certificate---I connected anyway because I had to work, but it made me nervous.
The Windsor Hotel is located within walking distance of Cornavin (train station) , the bus station and easy walking distance to the lake. The hotel, having a modern minimalist, design was clean and comfortable. While the room was small it was adequate for our visit. Breakfast was fine with fresh fruit, cheeses, meat, hard boiled eggs and a variety of breads. Staff was friendly and helpful with suggestions of activities in the off season, when tours are not operating. The exercise room was large and well equipped for a hotel of its size. This hotel is one the edge of the Red Light District, however we were not bothered by people on the streets.If one is strictly English speaking, there were no English TV stations subscribed such as BBC news. The in room amenities were scarce, while we had a coffee machine, there were no cups, nor coffee. Our room had no desk or table.
Breakfast was really good; room and hotel were very clean; lots of hot water, bed and pillow were comfortable; friendly and helpful staff. Condition of paint and plaster work in shower was not perfect and one assumes that daily showering will create more damage. This might be something that the hotel should address
Excellent hotel None
Fittness and Sauna are very good Too small rooms, small Breakfast buffet (i.e. missing Nature yogurt), Sauna was broken (not more than 60°C)
Friendly People, good internet Shower broken, very small shower/toilet location, little offer on tv,
Clean, good gym, breakfast with good coffee, close to train and bus stop Street noise a bit much on Friday night, need to fix so key card gives access to gym
The hotel was ok and in a good cenral position near to shops and restaurants and the station Hotel in red light district and this was very obvious. Also the bar staff were a bit slick in terms of wrong change etc. passed off as a mistake.
Confortable bed, free wi-fi Small Room,
Helpful reception staff and staff at the buffet. The furnishing of the rooms is modern. Shame about the location. Several things - the walls of the rooms are paper thin, and so you can hear your neighbours conversation and everything else! I also I did not like the location and the difficulty in entering the hotel, especially at night. It should be clearly indicated on the website that the hotel is in the red light district, that it is difficult to access the hotel entrance due to the crowds of people hanging outside drinking, smoking etc. Not suitable for female travellers or families at all! I checked out after one night. The second room I was given
Kort vei fra togstasjonen, midt i sentrum
Svært sentralt i forhold til byseverdigheter og alle transportmidler. Fikk transportkort på hotellet som gjalt for buss/tog/trikk og båt; svært bra! Svært dårlig service i resepsjonen når vi kom og gikk iløpet av dagen. Ikke et smil. De så ikke opp og hilste, dette reagerte vi svært negativt på. Personen (mann) som sjekket oss inn var imidlertid svært hyggelig og imøtekommende.
Nærhet til jerbanestasjonen i Geneve Fikk rom uten air-condition, ikke mulig å sove siden vi fikk rom i øverste etasje.
At det ligger sentralt Det var en slags vifte på rommet som ikke virket så det ble veldig varmt på rommet om natta.
Very good location, decent breakfast and spacious rooms. Internet was not working and the staff was not helpful in making it work. If you rely on internet for your stay this is not the right hotel for you.
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
Convenient location Noise and vibration from electrical unit behind bed
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
the room was quiet cold and noissy because of the aircondition what i could no close....