Los Angeles Hoteller i Westlake

Close to everything Location was close to everything but not in a nice area. No parking available at hotel ($30 a night, not included in your rate). Rooms are very small, pictures and ad on site are misleading.

Aesthetically/ mechanically challenged. Duct tape in elevator, multiple stains on carpet, huge amounts of cardboard hiding pipes.

nothing I booked a room for one night through Kayak and made a phone call to the hotel that I would like to extend my reservation to two nights. The front desk person told me it was done and my reservation was for two nights. I arrived the hotel at 10:30 am on the day of my reservation and was told that the room was not ready yet and they could check in my bag and asked me to come back later. I came back at 10 pm that night and the other front desk person told me my room was gone!!!!!!! 10 pm, single girl in Los Angeles downtown with no room to stay. I even did not get an apology. The front desk person said it was not her that told me that I had a reservation. I asked her to give me the contact info of the person who worked in the morning, and she refused. I asked her to call her manager, and she just texted when she could actually call her. She kept saying that there was not much they could do. I had to be responsible for their fault. They do not have anything they listed on their profile. There is no shuttle service, you have to book through other shuttle agencies. You actually really don’t need them to book the shuttle, and you can do it all by yourself. Their internet connection was AWEFULL!! It was extremely slow and always down. The staff was not helpful at all. Their security guy, who was a contractor from other company was really a nice guy and helpful. But their staff are not familiar with their business, not responsible for their mistake, not able to deal with emergencies, not helpful with their customers. Please do not stay with them. The service is so bad, and they do not take responsibility of their fault and they try everything to make themselves look good instead of helping their customers. IT was such a BIG mistake that I chose them. I have never had a worse experience!

Clean Free parking Location It seems like their walls, ceilings and floors are paper thin. We can hear people above us walking all night and it serous sounded like they may fall through the ceilings anytime. We can hear other people's conversation and having sex clearly. The A.C. in the room has a remote control but it doesn't work. The front desk told us its temperature can only be controlled by the hotel.

Location Very old and smells. Not a 3 stars motel.

The only good thing was the gentleman that worked the midshift. The staff in the morning are horrible. When trying to call down there they hang up on you. I would like a complete refund. On the weekends there is no manager on duty or one you can speak to. I needed a new tv for the room never got it. Took three hours to get roll-a-way and that's after going down to front desk to retrieve myself. The place said they have a lounge, all lies they closed it sometime ago. I would highly recommend cutting this hotel off kayaks list. And suggested everyone to stay far away.

I like the location it was near everything. We checked into our rooms at the front desk got our card-keys walked to our room and the maintenance lady was still cleaning our rooms. We waited another 5mins outside. Paid way too much too.

Clean and comfortable rooms. Breakfast was actually ok. Cable was good. Wifi Codes had to be printed to you every 24 hours. Got annoying. And then the wifi wouldn't load or do anything at peak times.

Our room had 3 beds. Sinks were outside of bathroom, convenient. Microwave available downstairs. Modern furnishings. A/C was great. Free wifi. Pool. Breakfast. Room was gross. Moldy ceilings in bathroom, you can smell it. After walking on the carpet, our feet were black. There were stains on our sheets and there may have been bed bugs, my friend had bites. Only able to have one car per room. You have to pay for ice. A little too far from Hollywood blvd area. Really hard to see oncoming traffic when pulling out of the driveway.

Nothing Everything was just horrible the rooms were dirty the blankets had holes the towels were dirty also so was the bathroom not enough soap or shampoo breakfast was nasty .. really bad experience for me and my family!!

Good parking place,convient location

Th hotel was fine... nothing fancy for the quoted 89.00 a night but not for an extra 30.00 was not worth it we could have paid 10.00 more and staid at the embassy suits you had to pay for ice local calls were 10.00 to open phone line .50 a minute. there was not much hotel service or friendliness My son asked what time the pool closed he was told now he was disappointed well people were in there for another 45min to 1hr he could have been in and out and been happy but we didn't go

The room was large and well set up for comfort. The desk staff was courteous and helpful. My room (106) was next to the microwave, so people were talking and beeping outside my door at all hours of the night. The door to the room was not hung well, so there were large gaps for critters to enter at their will and that kept the room chilly. The light over the sofa was nonfunctioning for our entire four-night stay, even when I asked for a new light bulb. The free breakfast, although appreciated, was a scant offering, and could have been extended until 10:00; at 8:30 there was never any milk left, so our only options were doughnuts and juice. People in the parking lot were obnoxious, honking for the other guests and playing music so loudly that the room actually vibrated.

I liked the option for 3 beds in one room. The room was kinda funky. Soso with cleanliness. The bathroom looked like someone had a fight in there and broke the toilet and tp holder.

easy to access public transportation, comfort stay

BED WAS COMFORTABLE SMELLY, OLD, DIRTY CARPET, SHOWER RUSTY

Good location. About 20 min work or 5 stops bus ride to the convention center. Subway, McDonalds, El Pollo Lico, a small market, a coin laundary are near-by. Two Mexican and Two Korean restaurants are also nearby. Easy to find it. I got about fifteen bug bites. It may be flea, bed-bug, or roach. I cannot find what the exact bug is. Anyway, I cannot recommend this hotel. Ah, anothe thing. there is no coffee machine or pot or microwave in the room. You have no tools at all to make warm water.

The free parking was probably the most useful thing for us as we were travelling with a car.

It was very cheap and the pictures were honest, the maid cleaned daily and replenished toiletries, the staff were pleasant and helpful and let us into our room as soon as it was ready, room has fridge which was very useful, king room is big with table and chairs, good transport links and lots of shops and fast food restaurants within 5 minutes walk. Good hotel for budget travellers. Noisy residents in numerous rooms late at night and early in the morning, traffic noise and sirens heard from room, the surrounding area has lots of homeless people, bathroom towels are very small, no pool, breakfast or room safety box available-but we knew this when booking

Giant spider in room. I am scared of spiders...but didnt hold it against this place, rest was clean. I just hate spiders! So clean is good, spider sounds bad...but good...was clean. Pay for ice...I paid over 100$ for a night, and no free ice...which is cold water...I guess I'm spoiled from living in vegas where hotels/casinos give a lot while you stay there. Seemed expensive. TV was fuzzy for 100$.

It was a bad experience the room was not clean .... And in a horrible environment

I was deceived by the location of hotel. Neighborhood is depressed and appears to be unsafe.