Customer service overall was great. One person in particular went above and beyond to help me with staying in the same room all three nights. Thumbs up that parking is included in the price. My back hurt sleeping on the bed. That said, my back hurts on almost all beds; I have a hybrid at home. I don't like that you can't get the same rate for each night of a multiple-night stay. While the location is one/half mile from my cousins, I don't like being that close to the highway. I would, however, stay there again.
I have some mixed feelings about my stay at Hotel Angeleno. It seemed like every good thing was followed by a "but." I picked up this hotel with an insane "90% off" sale on Expedia, so after taxes I was paying $50/night. They included valet parking for me, but my friend drove up to stay with me for a night and they wanted to charge him $25/night for parking. I had emailed and asked for a room with two beds, but they were unable to accomodate me. They sent me an air mattress which ended up deflating instantly, and they replaced with another air mattress which also deflated, though not as quick. They also brought me a fridge since the fridge in the room was more a "cooler" (their words). There was some hella loud construction going on in the hotel, so I didn't sleep as well as I'd have liked. And that was on top of the noise you hear from the freeway, which sounds like you left a door open. Other than all of that, the room itself was great. Not huge, but nice amenities and a comfortable bed, plus a coffee maker and a decent shower. Staff were all pretty friendly.
Like the friendly staff from the front desk It was not service at the pool And the service at the bar on the 17th floor
clean, trendy, people eager to help pillows too big. shower not hot enough. room service slow
The amazing and friendly staff. The rooms were clean and comforting. The balconies provided privacy from the neighboring balconies. It takes too long to be reimbursed for the money deducted for incidentals at check-in.
The coffee shop in the lobby is perfect. Great food a drop pricey for a hotel/breakfast. All parking is valet- it is nice but at times need to que for car. Gym is ok small Gym small. Valet is time consuming. Breakfast not included
great mattress in the room noisy from the 405, very small room, barely any towels in the room, elevator not working, had to use stairs; you would expect something different at $300/night. No mini bar in room, just an empty fridge. It's out of the way to catch a 7-11 or something also, so you just have to remain thirsty or drink tap water (which I did!)
Free parking and courtesy vehicle to locations in 3 miles radius Not very conducive to walking around for a bite to eat.
Convenience to freeway & house - left for termite tenting. Gym facilities very small.
Friendly staff & nice restaurant & bar on top floor. Easy access to all LA areas. Very noisy. Just a few yards separates the building from the freeway. The staff suggested we keep the AC on to drown out the traffic noise. It was clean enough but I wouldn't call it a deal & overall nothing to write home about. Very car dependent. No restaraunts within walking distance except for the nice/expensive one in the hotel. I'll try another hotel on my next LA staycation.
Great restaurant. I was forced due to death in the family to reduce my stay by one night. The hotel, & booking agency was not forgiving at all & had to pay for the night i was not there. Upsetting & costly to say the least.
the location and the design of the pettit hotel, so nice!!
Great service, responsive front desk. Rooms are nice, large and you have temperature control. Pool was nice. Good for swimming, generally deeper. Might not be as good for small kids. No continental breakfast. Only one vehicle for their advertised service. Broken down when I needed it.
Convenient, easy to access freeway, near enough to go to Santa Monica. My room was not cleaned until afternoon.
Guest room has the worst lightingI have everexperienced.
Excellent location, big room, excellent swingming pool, excellent restaurant, kindly staff, high quality. My advice: you are going to spend a lot of many in tips because of the excellent service.
This is one of our favorite hotels, boutique style and personalized service. Magnificent rooms, decor, everything! The garden was fantastic, the place very quiet despite its location at Sunset. A secret oasis.... This will be our home every time we are in L.A.
What a steal for this price! 5 star hotel by far! Exceeded my expectations. room was gorgious with all new appliances and furniture. Colors were neutral and inviting. Loved this hotel! will definitely stay here for any future Southern California trips!
Great design in the rooms and hotel in general, i.e. furnishing and good taste, well combined. Staff is absolutely lovely. Valet parking felt like a regime sometimes but that's just l.a. style I guess which one is not accustomed to. Accept for some valet parking attendants.
We liked the decor and style of the hotel. Our frig. was not working in the room and we had a jacuzzi suite. We called for them to replace but they never showed. We weren't waiting around either.
Its in a great location provided you have a car and the majority of the staff were very helpful and polite (though the person who checked us in was rather offhand and did not get the stay off to a great start). The room (118) was fairly dark with no view and noisy because of its location near the reception and clumping from guests staying upstairs, The bathroom facilities were cramped and very tired.
Good location, Modern, Good service, Nice staff The vale parking is very convenient but not when there is an event going on.
noise, thin walls