Nassau Hoteller

Hotel was terrible. Staff was rude and unhelpful about everything. Rooms and facilities are motel quality are best. Food was literally uneatable. Don't waste your time or money on this one. Not much less expensive than Atlantis beach tower, which is better option.

Not much, being on the ocean was good. Hotel is worn down and not taken care of. They try to trick you to cost more money. We check in and nothing is explained about towel keys other than you need them to get towels at pool. Turns out, you need to hand them back in while checking out rather than leaving then in room with other keys. If you don't hand them in at checkout, then your charged $30 per key. Best part is they don't tell you this at check in or do they ask for them at check out. They basically hope you don't know then charge you. It's sad when other guests at hotel have to tell you this then you scramble to make sure you don't get charged. For a vacation resort in a city where everyone is friendly, the Melia staff at front desk aren't friendly at all. I wouldn't stay here again or recommend it to anyone.

The beach is amazing! Clean, white sand and clear water. Poor condition of the hotel. First room was moldy smelling, the carpet was wet and the temperature was too hot. The second room was okay, but the electricity was a problem and on the 3rd day half of the room (which included the air conditioning) lost power, Although we reported this immediately, it was only after 4 hours and numerous phone calls that they informed us we would have to be moved. Third room was okay. In summary, the rooms are dated and beat up and the service is poor.

The worst experience ever. They didn't have my hotel ready for 4 hours and then gave me the key once the room was ready and someone else was in there. The phone didn't work, and there were no towels. I stayed there for one night....the worst experience ever. Also, the hotel was supposed to take off the $40 charge for the resort fee and still charged my credit card. Unacceptable. Lastly, when I checked in they said that travelocity never booked my room....worst experience in my life!!!!!!!!!!!!!!!!!!! The worst experience ever. They didn't have my hotel ready for 4 hours and then gave me the key once the room was ready and someone else was in there. The phone didn't work, and there were no towels. I stayed there for one night....the worst experience ever. Also, the hotel was supposed to take off the $40 charge for the resort fee and still charged my credit card. Unacceptable. Lastly, when I checked in they said that travelocity never booked my room....worst experience in my life!!!!!!!!!!!!!!!!!!! Kayak you did a horrible job on trouble shooting this as I was on hold with you all for 30 minutes and just hung up.

Horrible stay. Nothing worked. Staff VERY unfriendly.

Location from airport Abundance of food and drink Right on the beach Staff was "over it", not very friendly and seemed bored with my needs.

Great location - beautiful white sand beach The Staff made my stay tolerable - Great Staff always helpful and accomodating Great WiFi signal in room! The building needs serious updating- the furniture, drapes, and room configuration are all outdated! Main Dining Area furnishings are outdated 25 and older Lounge smells musty - again - needs a total overhaul.

The location for this property was great but that is where it ended. Aside from the bus boy and front desk help I found the staff to be rude. Food servers did not really care that there were no cups for coffee, plates for food or anything else for that matter. The bartenders were the worst I have ever dealt with but that may have had to do with all the spring break students. While I not young anymore I really didn't mind the loud music on my floor. Of greater concern was the smell in the tower I stayed along with the air conditioner in my room that would not cool the place down. The restaurants proved to be difficult to get into which left you with the buffet. This is not a place I would ever return to.

Nothing The most I have payed for a hotel $300 a night for the worst hotel I've ever been. Food was bad the room was just a room of a 70 dollar hotel and not to mention that When they gave us the keys the first night when we open the door there was people sleeping on the room. Never ever I would stay in. BREEZES hotel again

Water park was great (slides, pool, beach), the aquarium was really cool. The food was generally good. EVERYTHING IS OVERPRICED. Service is terrible. They didn't come to clean our room for 2 days (after we complained), TV was static, mini bar empty and fridge wasn't even connected. Tip is included in everything so they don't really care about customer service. No one knows anything there. They're just there to rip you off. They kick you out of the pools before they're even supposed to close. There's practically no late dining options, everything closes at 10pm. This place is for families, there isn't any night life. Everything is dead outside by 8pm. We made the best out of it and still had fun but will not be coming back here again. I expected a lot better for the money we paid.

The staff are very helpful, kind, courteous. A senior couple, we needed a fridge for our meds and there was no extra charge. The breakfast buffet in Royal Towers near the Dig was superb...pricey, but Superb. Excellent maid service, early and efficient. The library is an excellent addition. Water view was just rooftops of the Barbeque Restaurant, a wilted palm tree, and a stagnant pool of stingrays and tortoises...ocean is visible only in the distance by leaning over the balcony. Too many taxes and extra fees. No screens on patio doors. Loud bathroom fan that must be on whenever the light is on.