Cape Town Hoteller i Gardens

Helpful and friendly staff. Good location and just walking distance to shopping, bars, restaurants.

Great location for everything in the city. Comfortable, nice staff and good breakfasts that set you up for a days exploring. Hotel located up a very steep hill, so people less mobile might not manage to walk this. The hotel was very very busy during my stay and there was not enough seating in the general reception area at times. Also during these times the elevators were not too reliable. Finally, twice I had to walk all the way back to reception because my card key did not work.

All of your staff were very friendly, cheerful, and helpful. The rooms were a good blend of funky and functional. The location was great especially for driving to city attraftions and walking to nightlife. thanks! One minor thing - the lifts were pretty erratic!

Location was great. Staff was very nice and accomodating. The rooms are good sized. The water in the sink would not go down and the legs of one of the chairs in living room was broken

We stayed twice at the Hippo Boutique Hotel. Both rooms were very stylistic; it felt like we were staying in a museum (which we enjoyed). The hotel is modern, safe, and clean. The first room had mold in the shower; nothing major, but it definitely detracted from the otherwise modern feel. The second room was almost perfect, but the shower ran out of hot water after the first shower. Overall, however, we very much enjoyed our stay; we did not have to worry about safety, and we enjoyed the modern and generally clean amenities.

The front desk staff were absolutely extraordinary. They could not have been more accommodating. My room was directly behind reception and I found it noisy. The level of amenities in the room fluctuated. Once inconsistencies were identified, they were dealt with promptly.

From the moment we arrived the reception staff made us feel that nothing was too much trouble. They were warm, humourous, knowledgeable and extremely helpful. The room was spacious, comfortbale and well equipped.

Very helpful staff

I loved the fac that the owner and staff were very friendly and they made your stay with them more personal and the place was always kept extremely clean.