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Et hotell med høy standart og sentralt mellom Long street og Waterfront.
The service was excellent. The staff were very friendly and helpful.
Frendly reception, clear explanation about the room, neighbourhood etc
Free internet acces, continental breakfast very good. Room very comfortable & luxury after 3 weeks under canvas. Situated in the Waterkant region which has numerous restaurants & bars, also very safe.
The staff were excellent, as were the facilities themselves. The location was perfect, as well.
The location is good. And the styling is charming The rooms were too small. The walls were too thin and you could hear everytime a guest would enter. Antiquated key system. I had a keyring with 4 keys on it. Breakfast was ordinary and prices were high. There were easily much better options available around and the only reason why they are not known is coz they dont have online booking facilities
convenience room too close to reception
Balcony with a view. Quite surroundings. Restaurants nearby. Ok breakfast.
The location, but it was at the top of a steep hill. My first room was adjacent to the front door and public telephone. So, it was very noisy.I Then moved to a room in an adjacent building which was fine.The tv reception is very limited in its choice of channels
Hotel location is excellent with a lot of restaurants, markets, malls, places to visit....Staff is very professional and gave all details related to the city, touristic points...Excellent breakfast. Room could be a little bit more clear
The staff and owners were incredibly nice, friendly, helpful about accommodations, services, and tour planning. Great great value.
I loved my stay at de waterkant village , the service was excellent and is very central There is nothing bad that I can say about de waterkant village , it was a wonderfull experience and I will most definately be coming again
There was no Aircon !!!!
The atmosphere was relaxed, the location was perfect for the city/waterfront/bars. Facilities in the cottage had everything The only thing was the bathrooms were not to the same standard as the rest of the cottage (but had everything you needed) and the internet showed pictures of a pool but there wasn't a pool for the cottage we were in.
Staff were extremely pleasant and helpful. Rooms were very clean and location was excellent-safe, secure and easy access to all amenities. Highly recommended
Great Location, comfortable spacious apartments.
Amazing location and great views. Very spacious and comfortable apartment. In the heart of happening De Waterkant. The area has a quaint European feel.
Location in city within walking distance of tourist facilities. Spacios and private.Great family holiday accommodation Booking.com messed up my booking
I liked specially the quality and good taste of furniture and decoration even too very small details, different from most international hotels. The they offer an overnight kit that is very usefull (teas, coffe, sugar, sweetner, etc) Reception desk at time is difficult to attend even when you need to check-out. I think if you have a clarified working hours of the reception desk it you be a good idea.
Excellent value for money; service from Charles when I checked in was impeccable. Nasty mouldy smell from cupboards in kitchen
Very clean, bright and big room. Good location, some nightlife in the area, and walking distance to Waterfront and Long street. Windows are not very well insulated (in the room I had), so small electric heater has a hard time when it gets very cold in winter. Breakfast took a long time to serve, it was stil good, though.
the location, the staff, the guests the fact that there was no fan in the rooms
The Charles was a charming guesthouse right in the town's Waterkant section. We loved the views from the rooftop decks and the room was unique. Kenny was especially helpful. We didn't have a phone, radio, or clock in the room but were able to use our cell phone as an alarm. We also could not get more than 2 stations on the TV. These were minor issues.
location, room furnishings, space, terrace facilities, internet access room service was non-existant. for that sort of money you expect staff to come in each day, tidy up the room, change towels where necessary and refill the coffee and tea sachets. they didn't do it. we went at world cup so you would expect a price-hike but even so the price was a bit too much relative to other places
Access to town and individuality
Much nicer neighbourhood than the Waterfront. Centrally located nevertheless. Ideal for a first glimpse at Africa.
the location was excellent and the rooms ideal for a visit to cape town for the world cup. it would have been nice for the internet to have been available in the rooms.
The setup is unique and interesting. It is good value for the price paid. No table, no phone, and no heat in the room. Lack of heating could be a problem if it gets colder that it was during my stay. Also, Internet access was intermittent, and my room was not covered by the free WiFi signal.
People are very kind, they always try to make you feel like being at home. Also, I can say that it was a superb relation quality/price. During the morning, people on the kitchen listen to loud music and talk early, 0730 or 0800h. This can disturb people from the rooms that are close to the kitchen.
Clean rooms, confort, price, facilities, excelent attendants care. It would be great if the hosted people and the employees don't smoke at inside square, between kitchen and rooms 4 and 5, because the smoke get into rooms 4, 5 and 6. And, that's an unpleasant experience.