San José del Cabo Hoteller i Zona hotelera

The location was fantastic. The resort and grounds were beautiful. The room was very clean with nice amenities. I would stay again but not do the all-inclusive package next time and go off-site for my meals. The food quality for this level of resort was sub-par. Everything was very bland. It also appears they need more wait staff. We stayed for only 1 night but made a reservation at the on-site Mexican restaurant. Our dinner took over 2 hours, each dish was below expectation and the portions were tiny. On a separate occasion, I observed a worker in the buffet take a scoop of guacamole, put his finger in it, taste it, then place the spoon back in the guacamole!

The meals were good enough. They had options for meat eaters and the cooking was right. They should have more vegetarian options, like vegetarian beans as protein, rice. Booking restaurants are very good! But book with time... Even when they have availability you won't get a table without a reservation. And when you book, ask them what food are you booking for. The last night of our trip we wanted to eat Italian food and we got the reservation. When we got there they sat us and gave us the menu, we were ordering and all of a sudden they took away our menus and told us that night wasn't Italian but all about fish! We don't eat fish! We had to go and eat at the buffet. Just be aware. They don't advertise on any website searcher that you shouldn't swim at the sea, or that is dangerous. We love the beach, my son is five and enjoys playing in the water. This time we couldn't do that because we didn't know about the fact you barely can get in the water. It's very rough! An adult can handle it but a kid, no. That was disappointing because we love to sit at the beach and play... But the part that is just horrible, being honest, it's the cleanliness of the rooms. 0 stars on this! The rooms smell pretty bad. Like old and wet. There was dirt on the floor that you can see and feel under your feet if you like to walk barefoot. The bathroom doesn't have ventilation so any smell gets stuck in the walls. They don't clean the showers!!! We found hairs, old soap and mold stuck to one corner of the shower and I had to shower with flip flops on... The rooms need to be updated. Pretty much everything was falling apart. Lamps dirty, beds and pillows lumpy, the telephone in the rooms work when they wanted, sink broken, chairs stained, curtains cover in dust and smelly. Any way, be aware that the hotel hasn't had a good maintance and it's very DIRTY

Was on the beach which was nice. Some staff were very helpful and nice. Front desk was rude. Too family oriented for a bachelorette group to stay and enjoy the pool and restaurants. Restaurants were not accommodating for reservations.

Room view was of pool and ocean. Bed was actually comfortable. Mini Fridge cool. Place to hang your suit to dry in bathroom. Convenient parking lot--attended gate. Allowed us an hour late check out. Convenient block near Mega and a few nicer resorts, shops across the street. Ocean front. Big enough room towels. Wrist Bands, food tickets, coupons for everything that you can't use until you've been there a full day....? why?, fried food smells, smoking by the pool, loud speaker with nattering cheerleader type, loud music, not enough outlets, no ceiling fan, not luxury at all, very basic, place for young college aged kids or travelers with small children. Room had loud and intense humming buzz. TV had poor reception and streaks running through every picture. Karoake??!! in the bar. Fountain is just PVC pipe sticking out of low pond. Was for just one night and I was so glad was only one night. pool looked gross, didn't go in. We had been at luxury property next door for rest of trip and needed one night due to wonky travel plans. Was an abrupt change of venue. There is a gym but it looked quite small. If you just need a place to hang your towel--this will do. Has old European feel in the lobby, rooms are pretty basic. If can get one of the large ones at the South end/ocean front--might be worth it. Had to go to 3 ice machines to find one that either worked or had ice.

All inclusive nature is so convenient. Despite the rooms being a little dated, it was very clean and the beds respectable. The facilities are very good and they have a great kid area with water slides and day care. There is also a nice adult only area with heated pool and jacuzzi. The main pool is mixed use. Food I'd good, not great. WiFi was strong throughout the resort area and worked well with Netflix. Value was very good overall. This resort is in San José del Cabo, which is very pretty, but not the "main" Cabo, which Cabo San Lucas. The advantage to San Jose del Cabo is convenience to the airport (20 mins), but the undertow in the ocean is such that they don't want you going in the water and there are no major attractions. Cabo San Lucas has they famous "arch", shopping and markets. As soon as you get off the plane you'll be pitched time share. Our " assigned concierge" at the hotel was also one. However, once we said "no", we were left alone for the duration of our stay. It's stupid, that they would tell you would get better rates booking direct than through Kayak and undermine their agents, but they do. Service at the hotel was OK. Often found ourselves waiting for drink refills, but good overall and they are very nice. The gym is too small, old and dilapidates. Look elsewhere if a gym is that important to you.

The rooms were clean and the staff were helpful. The grounds seemed to be well kept. The inroom safe, wi-fi and several other amenities were not included in the all inclusive rate. This fact is not metioned in the advertising. The Hotel wants an additional $32.50 per day for these items. The Hotel provides only one selection of white wine and it's Chardonnay. For those who like Chardonnay this is OK. For those who want a different type of white wine you are required to buy it and these choices are verrry expensive. There was absolutely no seafood on the menu other than fish.

It was the diriest , smelly, dilapidated, no elevators moldy bathrooms dirty linens I am getting my money back somehow. Has anybody been to this place to rate it. People are getting stuck with an abusive place because by the time you get there you have our money and they don't give a dam basically.

Beach atmosphere The rooms were not very clean and pool and spa were dirty

Great beach. Quiet. Good food. Was not wheelchair friendly at all as advertised. Lack of ramps or too steep. Staff was not willing to help.