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Detaljer
Kart
Vurderinger
Totalinntrykk
9,1 Fantastisk
Basert på 1 661 vurderinger
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Alle vurderinger 9,1
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Par 9,0
-
Familier 8,8
-
Business
-
Solo
8,9
8,9
8,7
8,6
8,2
7,9
9,0
8,9
8,8
8,6
8,3
9,1
8,0
8,0
7,6
7,2
info levert av TrustYou
"Hyggelig atmosfære"
"Fin bygning"
"Hyggelig service"
Topp positiv vurdering
Topp kritisk vurdering
Fantastisk 8,0
Staff was wonderful and very accommodating. Views were lovely. Pools and grounds were clean. Food was fairly good - Stick to Mexican in Mexico and you won't be disappointed! Staff didn't notify us when maintenance was being done on hot water, but answered questions at front desk when we called.
Veldig bra 6,5
The rooms and hotel are very nice. The location is great for the views, but far from downtown Cabo San Lucas and you won't be spending much time at the beach or in the ocean. We had multiple experiences where are food and food service were subpar. A number of us also got VERY sick (food poisoning symptoms) and when I went to report it to the front desk we were treated as if we were just drunken who were hungover. There were two evenings where we went to dinner and most meals were brought out at random times, including a dinner where we had three separate tables sat at once and it took 2.5 hours until each table was finished due to how long it took for the various portions of the meal to arrive. I heard their Cancun location and service was very nice, but I would not recommend staying at this location.
Nylige vurderinger
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Veldig bra
6,5+The rooms and hotel are very nice. The location is great for the views, but far from downtown Cabo San Lucas and you won't be spending much time at the beach or in the ocean.-We had multiple experiences where are food and food service were subpar. A number of us also got VERY sick (food poisoning symptoms) and when I went to report it to the front desk we were treated as if we were just drunken who were hungover. There were two evenings where we went to dinner and most meals were brought out at random times, including a dinner where we had three separate tables sat at once and it took 2.5 hours until each table was finished due to how long it took for the various portions of the meal to arrive. I heard their Cancun location and service was very nice, but I would not recommend staying at this location.
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OK
3,1+Norhing-Club rooms are smaller than regular rooms. Management very poor in dealing with challenges.
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Veldig bra
7,3+The location is good, it is a good size hotel. The staff is very good and friendly and helpful. The air-conditioning in the room was great, Best I have seen in 20 years of travel. It was much better than our last stay.-They couldn't find our reservation, they gave us a room we didn't reserve. Short of staff, we had to wait 45 minutes to checkin and that was a because we were diamond member, others waited much more. The food quality not so good. And the pool wasn't cleaned. The lobby is very big but no one there to help. One person per department.
Detaljer
Kart
Vurderinger
Totalinntrykk
9,3 Fantastisk
Basert på 1 071 vurderinger
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Alle vurderinger 9,3
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Par 9,0
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Familier 9,2
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Business
-
Solo 9,2
9,3
9,3
9,2
9,0
8,8
6,3
9,4
9,3
9,2
8,6
8,4
9,4
9,4
9,1
8,9
8,8
8,8
info levert av TrustYou
"Hyggelig service"
"Meget bra shopping"
"Bra uteliv"
Topp positiv vurdering
Topp kritisk vurdering
Fantastisk 9,4
The Resort is beautifully designed . Super clean. Great pools. Service and staff were on par. Great kids pool with fun slide. We had a great time staying in this luxurious resort. We will return . Food was ok there is a lot better in town. The wifi needs serious help. Sales pitch for Diamond Resorts was not too intrusive use your best judgement ...
OK 3,7
Grounds We reserved a 3BR Grand Penthouse Villa. When we arrived, it was unavailable. So we had to move rooms after the first night. Then, the villa they gave us was in a construction zone with jackhammering all day. We really couldn't even use the room during the day as it was unbelievably noisy and loud. They gave us a discount but it wasn't worth it as our family of 7 had a lousy vacation due to their awful level of service. We'll never come here again.
Nylige vurderinger
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Fantastisk
8,0+Friendly non intrusive staff, luxury, pool and surroundings, service poolside and in restaurants. -
Fantastisk
9,6+The Hotel and Grounds were very clean and well maintained. The staff was always friendly and available if needed.-Having never been to the San Jose area before. We usually stay in Cabo San Lucas. We were surprised that there weren't any activities that are located in San Jose. There wasn't much for the kids to do, so we spent a lot of time going to Cabo for activities.
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Fantastisk
8,0+Concierge, miguel was very knowledgeable as well as efficient
Detaljer
Kart
Vurderinger
Totalinntrykk
8,1 Fantastisk
Basert på 1 064 vurderinger
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Alle vurderinger 8,1
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Par 7,4
-
Familier 7,9
-
Business
-
Solo
9,2
8,8
8,8
8,5
8,3
6,3
8,7
8,5
8,5
8,1
6,2
5,6
8,8
8,8
8,5
8,4
7,5
5,9
info levert av TrustYou
"Hyggelig atmosfære"
"Hyggelig hotellområde"
"Rene hotellfasiliteter"
Nylige vurderinger
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Fantastisk
9,6+This hotel is a great value for the money. Staff are very friendly and helpful. Extensive food choices should satisfy just about anyone. The low rise terra cotta colored building and the native landscaping create an inviting atmosphere. Location--the hotel abuts a nature preserve on one side so nothing commercial can ever be built there; also, very close to town. There is an adults only quiet pool as well as areas for families with children. Free parking.-We have stayed at this property 6-7 times over a period of about twenty years, and it's showing its age a little. Some towels were worn and frayed (sheets were fine), and dishware was chipped. Some wooden furniture in the rooms is showing wear and tear. Decor could use some color and local art.
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Fantastisk
9,1+Staff was friendly neat clean place-Nothing
Detaljer
Kart
Vurderinger
Totalinntrykk
7,7 Veldig bra
Basert på 1 159 vurderinger
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Alle vurderinger 7,7
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Par 7,8
-
Familier 7,9
-
Business
-
Solo
8,6
8,5
8,1
7,1
7,0
6,1
8,5
8,5
7,4
7,4
6,2
3,4
8,6
8,5
7,6
7,3
6,9
6,3
info levert av TrustYou
"Fritidspersonell er hyggelig"
"Fin bygning"
"Hyggelig service"
Topp positiv vurdering
Topp kritisk vurdering
Fantastisk 9,4
The staff was overall very kind and accommodating. Not allowing an earlier checkin, not a moment before 3pm, is a little inconvenient.
Bra 4,5
The meals were good enough. They had options for meat eaters and the cooking was right. They should have more vegetarian options, like vegetarian beans as protein, rice. Booking restaurants are very good! But book with time... Even when they have availability you won't get a table without a reservation. And when you book, ask them what food are you booking for. The last night of our trip we wanted to eat Italian food and we got the reservation. When we got there they sat us and gave us the menu, we were ordering and all of a sudden they took away our menus and told us that night wasn't Italian but all about fish! We don't eat fish! We had to go and eat at the buffet. Just be aware. They don't advertise on any website searcher that you shouldn't swim at the sea, or that is dangerous. We love the beach, my son is five and enjoys playing in the water. This time we couldn't do that because we didn't know about the fact you barely can get in the water. It's very rough! An adult can handle it but a kid, no. That was disappointing because we love to sit at the beach and play... But the part that is just horrible, being honest, it's the cleanliness of the rooms. 0 stars on this! The rooms smell pretty bad. Like old and wet. There was dirt on the floor that you can see and feel under your feet if you like to walk barefoot. The bathroom doesn't have ventilation so any smell gets stuck in the walls. They don't clean the showers!!! We found hairs, old soap and mold stuck to one corner of the shower and I had to shower with flip flops on... The rooms need to be updated. Pretty much everything was falling apart. Lamps dirty, beds and pillows lumpy, the telephone in the rooms work when they wanted, sink broken, chairs stained, curtains cover in dust and smelly. Any way, be aware that the hotel hasn't had a good maintance and it's very DIRTY
Nylige vurderinger
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Bra
4,5+The meals were good enough. They had options for meat eaters and the cooking was right. They should have more vegetarian options, like vegetarian beans as protein, rice. Booking restaurants are very good! But book with time... Even when they have availability you won't get a table without a reservation. And when you book, ask them what food are you booking for. The last night of our trip we wanted to eat Italian food and we got the reservation. When we got there they sat us and gave us the menu, we were ordering and all of a sudden they took away our menus and told us that night wasn't Italian but all about fish! We don't eat fish! We had to go and eat at the buffet. Just be aware.-They don't advertise on any website searcher that you shouldn't swim at the sea, or that is dangerous. We love the beach, my son is five and enjoys playing in the water. This time we couldn't do that because we didn't know about the fact you barely can get in the water. It's very rough! An adult can handle it but a kid, no. That was disappointing because we love to sit at the beach and play... But the part that is just horrible, being honest, it's the cleanliness of the rooms. 0 stars on this! The rooms smell pretty bad. Like old and wet. There was dirt on the floor that you can see and feel under your feet if you like to walk barefoot. The bathroom doesn't have ventilation so any smell gets stuck in the walls. They don't clean the showers!!! We found hairs, old soap and mold stuck to one corner of the shower and I had to shower with flip flops on... The rooms need to be updated. Pretty much everything was falling apart. Lamps dirty, beds and pillows lumpy, the telephone in the rooms work when they wanted, sink broken, chairs stained, curtains cover in dust and smelly. Any way, be aware that the hotel hasn't had a good maintance and it's very DIRTY
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Veldig bra
6,0+We've stayed in the San Jose / Los Cabos area a few times and we like the Hotels proximity to nearby shopping centers. Most of the staff were very pleasant except for a lady who worked at the front desk as well as a lady who worked the grill at the restaurant by the pool.-The two most important things we want when booking an all-inclusive vacation is a room with a wonderful view and good food. We booked an ocean view room. When we entered our room on the second level, all we saw were trees, the pool and if we looked hard enough…. we saw a little bit of the the ocean. Our room was # 2218. We always book ocean view rooms when traveling to a beach resort and we were alway pleased with the view until this trip. To say the least, we were very disappointed. After some hesitation, I called the front desk to voice my concerns with the "Ocean View". The gentleman who answered the phone, after listening to my concerns, said "That's what you paid for." I again told him that all I see is trees, the pool and people in bating suits. I requested a room that doesn't have trees blocking the view. He told me that he didn't have one at the moment and that I can call in the morning to get a better room. The next morning I walked down to the lobby to see about getting a better view. The lady at the front desk had this annoyed look on her face. She told me that I have an ocean view room. I again explained to her that the view is blocked by trees. It was a palm tree and a short fuller tree to be exact. Being on such a low level any obstacle would block your view but come on…. two trees is ridiculous. I told her that on the hotels website, the picture of their "ocean view" was spectacular and that is what I was expecting or at least something close. She stilled had that annoyed look on her face. I told her that I don't mean to be difficult but I want what I paid for. Long story short, I moved to a partial ocean view on the 5th floor. Room 2517. It over looked The Grand Solaris Hotel ( I had a beautiful ocean view there a few years ago) and the ocean. The partial ocean view was way better than the no view "ocean view" room. What a joke. The first day there we went to the restaurant by the pool for lunch. It was small in comparison to other resorts. I assume it's because the Barcelo resort is on the small side. There was a line of 6 people waiting to order their grilled item. The Lady grilling was grilling one or two requests at a time. It took forever to get your grilled Item. The gentleman in front of me asked for three chickens..I'm sure it's because he didn't want to wait in line again and I didn't blame him. The grill lady looked at him and said " Three??" I felt bad for the poor guy. He looked embarrassed. The next day I was in line with 1 lady in front of me. She asked for 2 fish, I asked for 2 and the lady behind me asked for two. The fish is on the small side so asking for two seemed reasonable. She put all 6 fish on the grill, an improvement from the day before. When she plated my fish, she gave me 1. I asked for the other one. She gave me a dirty look and gave a small piece that broke off another fish. This lady should not be dealing with guests. She is very rude. I wish I can write more but I'm out of characters.
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Fantastisk
9,4+The staff was overall very kind and accommodating.-Not allowing an earlier checkin, not a moment before 3pm, is a little inconvenient.
Detaljer
Kart
Vurderinger
Totalinntrykk
8,5 Fantastisk
Basert på 765 vurderinger
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Alle vurderinger 8,5
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Par 8,4
-
Familier 7,8
-
Business
-
Solo
9,4
9,3
8,9
8,8
8,4
6,5
9,2
8,9
8,6
8,2
7,8
6,7
8,6
8,1
7,3
7,1
6,2
info levert av TrustYou
"Svært bra meny"
"Fritidspersonell er hyggelig"
"Rene hotellfasiliteter"
Topp positiv vurdering
Topp kritisk vurdering
Fantastisk 8,0
Location. The proximatity to shopping is convenient for all the items you could not bring or forgot to pack. Pool bartender was great as was the staff at Luna. Requests and exceptions for items in the mini bar or safe function were not attended to during the stay.
Bra 5,1
The rooms were clean and the staff were helpful. The grounds seemed to be well kept. The inroom safe, wi-fi and several other amenities were not included in the all inclusive rate. This fact is not metioned in the advertising. The Hotel wants an additional $32.50 per day for these items. The Hotel provides only one selection of white wine and it's Chardonnay. For those who like Chardonnay this is OK. For those who want a different type of white wine you are required to buy it and these choices are verrry expensive. There was absolutely no seafood on the menu other than fish.
Nylige vurderinger
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Fantastisk
8,0+Todo el Staff se porto excelente, muy amables, atentos y con intenciones de atenderte lo mejor posible, lo mejor del hotel.... La chica de recepción que se llama África es la mejor de todas siempre al servicio del cliente y con mucha amabilidad.-La comida es un punto que creo q deben mejorar, poca variedad y de calidad media. en algunas habitaciones el sonido del show que hacen en las noches es incomodo para el que quiere estar relajado a esa hora, en nuestro caso la primera noche tuvimos que tratar de dormir con esa incomodidad pero al día siguiente nos cambiaron de habitación y se resolvió el problema aunque todavía no escapamos del todo del ruido del show...
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Fantastisk
8,0+Staff and paintings-Food wasn't bad....just not great!!
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Bra
5,1+The rooms were clean and the staff were helpful. The grounds seemed to be well kept.-The inroom safe, wi-fi and several other amenities were not included in the all inclusive rate. This fact is not metioned in the advertising. The Hotel wants an additional $32.50 per day for these items. The Hotel provides only one selection of white wine and it's Chardonnay. For those who like Chardonnay this is OK. For those who want a different type of white wine you are required to buy it and these choices are verrry expensive. There was absolutely no seafood on the menu other than fish.
Detaljer
Kart
Vurderinger
Totalinntrykk
7,3 Veldig bra
Basert på 1 007 vurderinger
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Alle vurderinger 7,3
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Par 7,1
-
Familier 7,3
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Business
-
Solo
8,6
8,4
8,3
6,7
5,1
6,7
8,8
8,1
6,8
6,6
5,3
4,7
8,8
8,3
8,3
7,4
6,7
5,3
info levert av TrustYou
"Rene rom"
"Fritidspersonell er hyggelig"
"Hyggelig service"
Topp positiv vurdering
Topp kritisk vurdering
Fantastisk 9,1
Food - Activities - Beach - ALL INCLUSIVE - Price Everything worked excellent!
Bra 4,8
When I booked this hotel I went with the deluxe view king and when I checked in she told me all she had was this room with 2 beds. I said i guess it will have to be OK. When we got up there we had a view of the pool and the only place you could see the ocean was out on the very small deck. I would have understood in a normal situation but my son and his girlfriend who checked in at the same time had booked a regular room like the one we ended up with. Was told that they would give them a free upgrade and they got a nice King bed room with a full view of the ocean!!! Not sure what happened on that one. Everything but the bar closed by 8. When we went over to the desk that tells us about everything she asked how long we were staying. When we told her one night we were then treated like second class citizens. Not a great place to stay.
Nylige vurderinger
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Veldig bra
6,4+some staff member VERY helpful, others not so much
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Bra
5,1-Was very disappointed how they tried to rope us into buying a time share.
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Bra
5,1+Room view was of pool and ocean. Bed was actually comfortable. Mini Fridge cool. Place to hang your suit to dry in bathroom. Convenient parking lot--attended gate. Allowed us an hour late check out. Convenient block near Mega and a few nicer resorts, shops across the street. Ocean front. Big enough room towels.-Wrist Bands, food tickets, coupons for everything that you can't use until you've been there a full day....? why?, fried food smells, smoking by the pool, loud speaker with nattering cheerleader type, loud music, not enough outlets, no ceiling fan, not luxury at all, very basic, place for young college aged kids or travelers with small children. Room had loud and intense humming buzz. TV had poor reception and streaks running through every picture. Karoake??!! in the bar. Fountain is just PVC pipe sticking out of low pond. Was for just one night and I was so glad was only one night. pool looked gross, didn't go in. We had been at luxury property next door for rest of trip and needed one night due to wonky travel plans. Was an abrupt change of venue. There is a gym but it looked quite small. If you just need a place to hang your towel--this will do. Has old European feel in the lobby, rooms are pretty basic. If can get one of the large ones at the South end/ocean front--might be worth it. Had to go to 3 ice machines to find one that either worked or had ice.
Detaljer
Kart
Vurderinger
Totalinntrykk
7,9 Veldig bra
Basert på 1 286 vurderinger
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Alle vurderinger 7,9
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Par 8,0
-
Familier 7,9
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Business
-
Solo 7,6
9,3
9,2
8,4
8,3
8,0
7,5
9,2
9,0
8,4
8,0
7,7
4,0
9,1
9,0
8,4
8,1
8,1
4,2
8,1
4,0
info levert av TrustYou
"Strand i nærheten"
Topp positiv vurdering
Topp kritisk vurdering
Fantastisk 8,0
I was very happy that they let us check in early & upgraded the room to ocean view. Also got an all inclusive armband for drinks & breakfast. Price was right for 1 night stay. I had to pay for dinner and it was mediocre. Should have gone offsite. Not there for food, just a bed & bathroom before getting on dive boat next morning.
Veldig bra 6,0
Great beach. Quiet. Good food. Was not wheelchair friendly at all as advertised. Lack of ramps or too steep. Staff was not willing to help.
Nylige vurderinger
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Veldig bra
6,0+The staff was courteous and the food was relatively good. The beach is nice and it's great that the place is not too crowded.-The bedrooms need updating and the beach chairs had some issues. The quality of the facilities is not great.
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Bra
4,2+Beach atmosphere-The rooms were not very clean and pool and spa were dirty
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Veldig bra
6,0-Just about everything was filthy. Pool had scum, floors were dirty. We opted not to eat there. Staff was awesome. Wished it was a cleaner hotel.
Detaljer
Kart
Vurderinger
Totalinntrykk
8,6 Fantastisk
Basert på 83 vurderinger
8,9
8,6
7,9
7,8
6,3
6,3
info levert av TrustYou
"Hyggelig service"
"Romslige værelser"
Detaljer
Kart
Vurderinger
Totalinntrykk
8,8 Fantastisk
Basert på 473 vurderinger
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Alle vurderinger 8,8
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Par 8,9
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Familier 8,7
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Business
-
Solo 8,7
10,0
9,3
9,1
9,0
8,5
7,0
9,4
9,2
8,6
8,3
8,3
6,8
8,6
8,5
8,3
7,7
7,0
8,3
8,0
7,1
info levert av TrustYou
"Rene rom"
"Strand i nærheten"
"Meget bra shopping"
Detaljer
Kart
Vurderinger
Totalinntrykk
9,1 Fantastisk
Basert på 49 vurderinger
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Alle vurderinger 9,1
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Par 8,9
-
Familier
-
Business
-
Solo
9,3
9,1
8,7
7,8
6,3
6,3
7,6
info levert av TrustYou
"Fin bygning"
"Stilig hotell"
"Vakker arkitektur"
Detaljer
Kart
Vurderinger
Totalinntrykk
9,3 Fantastisk
Basert på 290 vurderinger
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Alle vurderinger 9,3
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Par 9,3
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Familier 9,2
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Business
-
Solo 8,7
10,0
9,6
9,4
9,2
9,2
6,9
9,7
9,5
9,3
9,2
9,0
8,9
9,2
9,1
9,0
9,0
8,9
info levert av TrustYou
"Hyggelig service"
"Meget bra shopping"
"Strand i nærheten"
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