Great location and very good facilities. Personnel very helpful, specially at the fron desk. Concierges are probably the exception, they are very polite, but did not help much. I found the hotel very good, except for the charging of minibar items and breakfast. The prices are amazingly expensive, even for a four start hotel, and totally unjustified based on quality. When a hotel charges 10 euros for a small can of peanuts and 6 euros for a coke (price outside 1.60 euros), it is clear they have a clear objective of ripping their clients off.
The place has a good location. My stay was very disappointing. Several details did not meet the expectations one can have considering it is a 4 star hotel. The restaurant of the hotel does not serve dishes after 14h00. Wifi was not working properly and for some reason, my phone could reach no signal inside my bedroom. In addition, the bathroom was dirty. At breakfast, eggs were blue and my cup was dirty. I asked for another one but the one I got was dirty too... Despite Radisson hotels are known for practicity and efficiency, I would definitely not recommend the hotel to businessmen.
The location of this hotel is excellent. Just in front of Vieux Port and easy to access the centre of town. There are many things were broken in the room. You can not open the windows, the eletric plug was broken and town rall was damageded. And there is no parking space, so you have to pay parking 21 euro for stay.
Very clean and comfortable, pool area nice including food and drink service. Wonderful view in the Vieux Port room, and large opening window very nice. Staff helpful. Breakfast buffet very good. Bus stop right next door and good bus service in Marseille. Just past lively area so not too crowded or noisy but still trivial walk to many restaurants and brasseries. Some traffic noise, but not too bad and not unexpected for city location. Didn't bother my sleep.
The room was very comfortable and clean. We were lucky enough to enjoy the fireworks from the bay-side windows! There were none except that bath robes and slippers that should have been provided were missing. They were delivered upon request. In a room where two of my friedns stayed on the same night, only one set was provided, although they did not complain about it.
To find at the right place exactly what I expected to. Perfect room organisation. Nothing
Room comfort,Staff,Location,breakfast Small pool, our bed was not very clean
Location of the hotel was fantastic Lack of Tea and Coffee making facilities
Excellent position on the waterfront in the Vieux Port. Comfortable modern hotel, good sized rooms and very helpful staff. Beds and pillows first-class. Breakfast very satisfactory. Position, staff and beds.
Central position, swimming pool, car valet service and parking, courteous staff 22 euros for breakfast was outrageous. The buffet may have been good but I, and many others like me, prefer just a coffee and croissant for breakfast. No allowance was made for my preference in terms of price. Rather than pay 22 euros each day I had to leave the hotel and take breakfast at a cafe three hundred metres away - for 6 euros!!!! Radisson should be ashamed of themselves. Daylight robbery
Great hotel. New , with nice rooms. The hotel itself was good value for your money. Well stocked. Minutes walk from the train station. Short walk to tourist centre and main port. The hotel is located in a very sketchy, run down neighbourhood. Didn't always feel safe as a solo traveller. I wouldn't recommend walking there at night. Breakfast was a bit basic for the price, however it is optional.
location Not much tourism information available in hotel
The room is quite big, there was a kettle, a lot of TV channels Even though the hotel is close to the city center and vieux port, the streets around look rough especially at night (but nothing happend)
Good location. We had lovely views over the Vieux Port Decor a little dated now
Only location and nothing! Hotel staff is false. Room ia dirty. Fleas is jumping. Curtains in holes. The Internet is very weak. Conditioners don't work in room. The pastel linen changes once a week. A breakfast poor.
Nice reception. Marble floors & nice decor. Rooms were nowhere near this standard. Unsafe dingy location, the worst was dingy rooms not 3* standard. Advised hotel was fully booked when I requested to change to better room.
very very very very very very very very very very very very very very nice!!!!!
Good location (close to Old Port, Metro, train station) if you don't have a car and/or come by train. However, if you have a car and/or you don't need/want to stay close to the center of the city you might want to chose another location - if you are there for the beaches, Cassis or La Ciotat would be better locations than Marseilles. Work was getting done in the hotel, possibly to refurbish the rooms - they seriously need that. The noise vas very annoying - started early in the morning so you couldn't sleep late if you wanted to. Also the price was kinda steep for the quality offered, even considering I made the reservation on rather short notice.
Very friendly staff, great breakfast, very nice lobby and very well located, not far from the train station and close to the old city.
Location 3 blocks to Old Town waterfront. Friendly front desk staff. Good breakfast offering. There were notes appologizing that the hotel was under renovation. A property should not let their room carpets reach the level of wear we experienced. Hotel is definately a Taxi trip to and from the train station.
Clean, comfortable, nice hotel with good value for money. Even though the location was pretty good the neighberhood was not that nice in the evenings, especially not for woman. Sundays especially everything nearby closed down early, and the only people youl could see in the streets was men.
Utendørsfasilitene var strålende med nydelig basseng og solstoler. Pent grøntanlegg. Elegant hotell med spesielt luksuriøst badeværelse. Hotellpersonalet trakk ned inntrykket flere hakk. Her var det jevnt over veldig dårlig!
utsikt - service - luksus - topprestauranten - buffetfrokost - beliggenhet - hyggelig betjening prisrabatt i lav sesong - weekends - prisnivået høyt for dobbeltrom uten balkong - oforholsmessig høy pris for å få utsikt
Vil ble tatt vel imot ved ankomst, bagasje ble tatt inn og leiebil kjørt til garasje. Mot ekstra betaling oppgraderes vårt rom med terasse og utsikt mot havnen. Dette er flott hotell, men mangler personlighet og sjarm. Egner seg bedre ved forretningreise enn byferie.
Location. Great room with view overlooking harbour but with really effective soundproofing. Large, firm bed. Nothing.
Good hotel. Very clean. Just in the center of Marseille city. Beautiful view of the Vieux Port.
They upgraded us from a city to a harbour view room - really impressive vista and absolutely worthy the extra rate if you are booking. The hotel has retained its original character and we were surprised on the up-side. All was fine
Location, excellent room, nice bar area
Desk staff were extremely helpful and friendly. Room was small but very beautiful. Highly recommend this location.
The concierge was very helpful in helping us find a good 'bouillabaisse' restaurant and making the reservation. Nice and pro
Efficient, friendly staff Quiet room Fabulous food (room service and breakfast) Bar and breakfast room views Everything we needed including WiFi Had to leave
The location was fantastic. Easy to walk around the port and surrounding area. Lot of choice of restaurants nearby Cost of wi-fi access. In 2008 this really should be free in a good hotel.
The location was great. Easy access to everywhere and the staff were very helpful.
The location, just next to the Vieux Port, is really amazing. The room was extremely small for the price we paid, without any kind of view (does "courtyard view" means facing a wall and no light at all????) and not very comfortable. Moreover, the staff was quite unfriendly.
All of it:the service, the staff, the conditions. No.
nice buffet breakfast included in package all day parking was great @ 15 euros very friendly/welcoming front desk free wifi the room smelled of smoke, however, opening the window freshened things up beer options were limited & higher than expected @ 10euros a glass.
I MISS THE HOTEL NOW!VERY NICE! NOTHING
Good size room and jacuzzi/pool facilities Room incorrect on arrival said we had booked superior cit view not deluxe sea view (which we had) it took three room changes to get it right (or better really). Dont know if confusion was something that went wrong with the booking.com process or if they were trying to throw us in anywhere as travelling with a baby (which has happened to us a couple of times)
i liked the location of the hotel the spa no fridge inthe rooms that was the big issue
The rooms are so nice and tidy and spacious it gives you the feeling of staying in. The French people are the most unhelpful people god has yet to create! The staff in the hotel were helpful but to a certain extent! They are French after all. Also it is very easy to travel from the hotel to Marseille centre (by bus 44 and by metro) yet when I tried to search for this information I couldn't find it so more info on this would be useful to others.
The hotel was really amazing. The staff are very friendly and the price is amazing. However the Breakfast was really not worthy to 21 Euro I wish if they can provide more at breakfast and to provide people different vareity at launch since we are not meet eaters and we eat Halal only. Like if the provide vegiterian or Chicken things
The bed and the quietness. The bath tub design. The water would be all on the floor near the wash basin after taking a shower. Also, I could get a better rate online then being at the front desk.
All. No, everthing is perfectly organized
Location was wonderful, far from the busy streets of Marseille. Lots of places to eat, beach right across the hotel, pharmacy, bakery all within walking distance. No shower curtain for the bathtub/shower.
Good location near the beach Very untidy round the pool area, no real outside bar service, not enough sun lounges, poor local knowledge by staff, room with a sea view is fine if you stand on the balcony and crook your neck. For the price would not stay there again.
nice and luxury hotel on a perfect location
It was quiet and actually quite central. Based on what other people said, I thought it was going to be further out. I don't think I would have wanted to be any more central for my mood as the port area is much noisy and can be dangerous at night. Not really. Our rooms looked very 'international' so you could be just about anywhere. For people who want more charm might need to book their suites which seem more Provencal or stay in another hotel.
swimming pool, buffet breakfast location, too far out of town; room not very nice, modern or clean
It was absolutely stunning. Great pool, wonderful breakfasts and just a retreat and respite from the heat of the city. Bit tricky to find at first. A slightly better map would be good.
Really nice large bathroom and tub. Great blackout shades that made the room tomb-like in the morning, which was great and allowed us to sleep in. The restaurant in the hotel was quite nice and served until 10:30 which was perfect as we checked in late. Lots of construction going on in the city, google directions were off because of the detours- either way, finding the very small sign at night was quite a challenge. Construction also going on on the hotel grounds as well as on the side streets, good to know ahead of time. Rent a small car, these streets are very narrow.
Not much Small, very old rooms
Nice and clean hotel. Nice pool area. Stayed in the new part of the hotel. Really comfortable room A little far from city centre. You need transportation
Nice garden, ordinary breakfast, small room and small elevator.. Good location! Good service!
Very nice area The price was a bit too high for this kind of room. Necessarry for some renovation.
Breakfast was great, good variety and open throughout the morning. Location too far from any tourist locations.
d difficult to find
The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby. The room was smaller than we expected, but comfortable.
Excellant location Very poor decor, carpets etc
Very nice hotel in an old building with central location very close to the port and with moderm clean rooms. Affordable price (had a promo of 119 EUR for double with breaskfast). No minibar.
hotel location it needs renovation
Very good location and helpful staff. Terrible coffee served at breakfast.
Location, fenestration, balconies
The hotel is clean and comfortable and one could not imagine a better location. Also, we were able to check in at 8 a.m., which came in extremely handy. A little fridge in the room would have been welcome.
Very helpful and welcoming staff. Good location of hotel - right in the old port and beside the metro station.
Ideal Hotel to discover Marseille
Location, price Tired decor, musty, air con not very efficient
Great location! Right next to the Harbour, opposite the tourist information, real close to metro and bus stops. Free wifi worked well. Bright and clean, bathroom spotless, showerhats provided. More expensive "superior room" was still ridiculously tiny (just enough space for double bed) and so were bathroom and bathtub. Check-in assistant hadn't read through my booking because asked for payment of breakfast although I booked all inclusive and wanted to give my girlfriend and me (female) a room with twin beds altho I had specifically asked for one big bed. Homophobes. Breakfast lady almost denied access to 4 people who arrived at 10h03 and 10h08 instead of 10 sharp - no sense of service whatsoever! After complaint, I was even told that if the buffet is until 10, you do not arrive at, say, 9h50 but before. I wonder: Why not?? 10 is still early for a holiday breakfast. Buffet was ok but not worth 10euros. Try café "a Cup of Tea"!
Good location Breakfast was a lot of money
Location and view
Fantastic view of the old port, very nice staff and free wi-fi (which works great). No room service for diner (but enough restaurants close by), for 180 € per night this should be a service...
location, excellent internet access AC was terrible but staff moved us (lost waterview!) to newly rennovated room with great AC
Location and view Small fridge
Fantastic location, nice views from the rooms with balcony. Nice vintage 50's look
The location of the hotel was very good and the view from our Club superior room was beautiful. The coffee during breakfast was exceptionally good.
The hotel was in an excellent spot and was excellent value for us, just the job for a base to explore the city, buses boats and Metro all within a stones throw. We stayed in a top floor room so any noise didnt bother us either. The staff were very helpful and friendly. The view was terrific The bathroom could do with more extract as it got very steamy
Staff did more for ouer comfort and pleasant time in this hotel. Fantastic location and good price, good breakfest.
Extremely clean. Just what we needed. Walking distance to main areas.Staff and location were fabulous. We speak French however it was great they spoke English to us. We had such a great experience we asked them to book the hotel at the airport for us. Too short a stay.
Sentralt og hyggelig hotell
Avstand til sentrum Kjøleskap.Hotellet bar breg av elde og trenger generell opppussing
Beliggenheten var sentral. Rommet var rimelig stort og selv med vindu ut mot hovedgate, var det lite støy. Service i frokostsalen. Det var alltid mangler. Sjelden påfylling av manglende matvarer.