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Et flott hotell,praktfull beliggenhet,god service,fantastisk frokost Gratis internett
Nydelig frokost, fantastisk italiensk restaurant med uslåelig utsikt over havet. Stort hotell men virker aldri overfylt. Rent overalt. Hyggelig betjening som alltid yter det lille ekstra: kommer for eksempel rundt til alle solsengene ved bassenget på ettermiddagen og serverer gratis melon og ananas. Hyggelig! Gode drinker i baren. God seng! Er generelt veldig fornøyd! En lang trapp ned til stranden kan kanskje være en utfordring for noen, men er en benk midt på så man kan hvile seg litt og de aller fleste kommer seg greit opp, selv eldre mennesker.
Excellent location Free internet connection should have been available
Breakfast Spa and Staff.
Friendliness of the staff, faclilities good, location good Beds were not 5 star standard ( they were rather hard )
A wonderful oceanfront property full of amenities and lots of charm. I went in the off season so it was magical and relaxing. Good restaurants, good food, complete gym and spa and an amazing beach at the doorstep. Really enjoyed my stay. The lack of a tea kettle in the room
Beach front, very quiet, beautiful gardens. Excellent swimming pool with warm water. Near Santa Eulália center. For a 5-star hotel, the carpet is a bit used and with some stains. Sauna and turkish bath are not included in room rate.
Relaxing by the pool, having bbq lunches, strolling into Albufeira. Bus transfer facilty was very convenient. Trip to Golf Academy was most enjoyable The restuarant menu in the evening was very limited and the Sunday buffet was very disappointing when one was used to the buffet at lunch time. The food generally was of very high standard so this was disappointing
Hotel is very nice because of his separte T0,T1,T2 suites. These suites has separte living room and bedroom and a kitchen. The total cleaning is done for you
This hotel is everything you could wish for on a relaxing holiday. The service was amazing, the food was delicious, the location magnificent, I will be telling all my friends
Surroundings, Club Atlantico, Restaurant, closeness of beach to eating places Should have been water in room for our arrival
the hotel, the staff, the beech and every thing connected to the hotel was fantastic this is a 5 star hotel make no mistake about it,i would have no hesitation in recommending to friends and family if i visit portugal again i will be making another booking at the grande real santa eulalia
My 18 year old daughter and myself returned for a 2nd time in September. We love the hotel, particularly the beach side location. The food is very enjoyable. The pool areas clean and beautifully appointed. The breakfast selection is varied and fresh, nearby snackbars offer a selection of food whilst enjoying the sea view Although expensive, we always feel relaxed and refreshed after our short stays.
The staff were really helpful and polite, especially in reception and in the restaurants. The food in the buffet was ok and we liked the choice of the other restaurants. The beach was great. The room that was advertised as resort view was of the car park. The overall standard was not that of a 5 Star hotel - just a 4 star. The Kids club was basic. The beds were extremely uncomfortable and you had to pay for sun beds
Fantastisk design på siuten
Veldig fint hotell som lå rett ved stranden. God frokost, fint bassengområde og veldig serviceinnstilte ansatte. Hotellet ligger like i nærheten av The Strip, men et stykke unna Old Town.
Meget bra beliggenhet og god frokost. Hotellet ligger nær strand, restauranter og butikker.
Spacious accommodation in the suite with plenty of cupboard space, nice outlook at the rear over the rooftops to the sea. Quirky decor. Kitchen facilities in suite but only two tea bags, no coffee or milk available. Chairs on balcony and in dining room unusual and uncomfortable. Charged for using internet.
The quality of the hotel was outstanding and the staff were very friendly The indoor pool, although the three outdoor pools make up for it
It offered comfort and space and cleanliness and the staff were pleasant and helpful. Food at the beach resturant needs looking into. However, there needs to be some improvement regarding the pool seating arrangements as there were a number of unhappy guests who put towels on the beds only to return to find someone occupying them. As a family we only took sunbeds when we were acctually using them and it was somewhat annoying when people who had reserved the beds before 10.00am only to return at 4.00pm. There were clearly not en
enjoyed everything from the hotel itself to the wonderful staff who work there. there isn't one thing I would change. a most enjoyable break.
Luxury hotel, a wonderful staff The rooms overlook the road. It was noisy
very clean, nice design, fantastic location
The hotel is a very relaxing place where my young 3 year old son was made very welcome. The pools are beautiful and the gardens are great. Staff in the beach resteraunt were quite rude.
The staff and cleaniness were excellent. The sofa bed is not suitable for an adult and we were three adults sharing
A very modern hotel, quality fixtures and fittings, spacious public rooms. Our room (deluxe suite) was extremely spacious and comfortable. Complimentary safe in room. Kitchenette with kettle provided. No child-proof breakfast room, as in some 5 star hotels! No buffet dinner.
Peace and quiet the first few days the staff were very obliging. The noise from the pool, indoor pool was out for maintenance lots of children running!!! About during breakfast and dinner. there was nothing to do after dinner no entertainment unless you went into town, just sport on the T.V. in bar.
comfortable and well appointed and managed location - too islolated
Nice and big territory!!!! Wonderful beach!!!
Wonderful location and relaxed attitude. The cornflakes and bacon - very cheap and not good enough!
Good facilities, helpful staff Pools too crowded at times, restaurants are fairly good but prices exorbitant.
Perfect location, excellent facilities, friendly and helpful staff. Great food if a little pricey.
Access to the Beach, good restaurants, Breakfast buffet not 5 *****
saying 'goodbye' the stairwells were covered in pigeons excrement for the whole 2wks we stayed - it's a health hazard and despite seeing cleaners everywhere I never once saw the feathery pooh disappear
Great location - helpful people Poor and expensive internet access - no wifi . Ocean view was really only ocean glimpse when on the balcony - very disappointing
The space around the hotel provides a relaxed environment and its cliff top location gives great views out to sea.Overall it has a nice ambiance. The on-site restaurants are expensive and although the food is good it lacks originality.
Excellent hotel! Yard was nice! Swimhats... :)
Beliggenheten var perfekt. Rommene var rene og fine. Utsikten fra balkongen over havneområde og byen var nydelig. Bassengområdet på takterassen var også flott, med snackbar. Personalet var hygeligge og hjelpsomme. Kan trygt anbefale dette hotellet. Var ikke mye minus med dette hotellet. Skulle det være noe. må det bli avstanden til stranden. Men du kom deg enkelt og billig til stranden med bil eller båt. 10 min. kjøring.
Beliggenhet i forhold til mitt besok Forferdelig daarlig personal i resepsjonen
Ok rom, bra lyddemping. Kunne vært bedre rengjort, fant brukte tannpirkere på rommet. Aircondition på det ene rommet virket ikke. fikk ikke fikset det før dagen etterpå. Burde vært oppdaget før vi ankom. Forferdelig å sove der første natten.
Flott hotell, god beliggenhet til en billig penge.
Fin beliggenhet sentralt i Faro. Utsikt fra balkongen til marinaen og konsertparken. Lite, men veldig ordentlig treningssenter som også tilbød gruppetimer. Bassengområdet på taket kunne hatt godt av noen friske grønne planter og folk til stede i kiosken/håndkleutleveringen.
Has above should confirm my wife & i cannot think or find a better place than your hotel
We have stayed at this hotel 6, times and have been very impressed and will return again.
very near all facilities and the town of albufeira.lovely pool area and bar. didn't like having to pay for the use of indoor pool
my wife and i have stayed several times at this hotel and would again without any hesitation we have always found the service very good indeed
Staff were excellent Late check in- did not get in till after 3pm
very nice restaurant,lovely food for breakfast,indoor swimmingpool nice
not bad location, 5 minute stroll to old town. hotel states 4 star but i feel it is more like a 3+. reception pleasent.i booked a room with a seaview at an extra cost to a pool view, they are the same rooms and both face the sea so i think it was a way of charging an additional £40.00 to a pool room, unfair!
Excellent hotel very central Entertainment could have been better at night
The hotel staff were all very friendly. All our accomodation was in order when we arrived. The food was lovely and a good variety. We had breakfast every morning and a buffett dinner one evening which was very nice. Our room was cleaned every day and towels changed every day. everything was being kept very clean. Could they supply additional umberellas at poolside as there was not enough to facilitate each two sunbeds.
pool area the room particularly bathroom seemed ready for refurbishment
The staff are fantastic and make you feel special. The location is beatuiful and the gardens are maintained very well. The accomodation is ideal for a family. This is our 3rd visit to Pine Cliffs and we will be back again.
Beautiful - absolute luxury. Very expensive food and drink
The resort was beautiful, lots of birds, flowers, grassy areas. The facilities were very good and they were well set up to cater for children. Porto Pirata, the indoor pool and the beach provided lots of entertainment for little ones and there was the option to pay to have your children cared for by a wonderful team of girls in Porto Pirata if you so wished (see negatives in terms of expense!) Our two bed residence was large, clean and extremely comfortable - the actuality exceeding the pictures shown on websites (not a frequent occurance in my experience). Staff were very friendly and helpful. There are lots of activities organised every day. Lovely Italian restaurant. Resort was so well tended - it was a wonderful holiday Childcare in porto pirata was excellent but expensive, especially if your children were under three years of age. Food was good but expensive comparatively speaking with nice restaurants outside the resort. We were there in quiet season so many of the restaurants in the hotel were not open. If you book a residence by prepared for a good walk to breakfast, it may be only in the quiet season but we had to walk nearly a kilometre (albeit along a pretty path) to the hotel for breakfast each morning. In high season there is a train that takes you but in low season be prepared for leg work - I lost about four pounds in nine days!
Modern, spacious, well furnished apartment. Excellent views to Santa Eulalia beach and ocean. Some traffic noise at night/early morning
The rooms were fresh, pleasant and clean - it helps that they are newly built. The location was quiet and close to the beach. The pool and bar facilities were nice and the supermarket was very convenient. The restaurant was good and the waiting staff there very friendly. Apart from the restaurant staff and one of the young men on reception, the other reception staff were slow, not particularly friendly and service was not a strong point. When the air conditioning wasn't working and we needed a bath plug, it was an inconvenience. They did not appear to value repeat business.
brand new, modern equipped spacious apartment, large terrace, nice and clean pool area - the place is great...but... ....there are huge and very noisy reconstruction works in the building going on and the hotel management is not professional enough to inform and apologize the guests - they just do not care that you would like to relax - they started every day at 8 am (!!!!) and finished their works around 5 pm. The receptionists do not smile at all, internet is expensive, beach is not nice, not suitable for babies, not easy way and impossible to take the trolley with you. There are only other hotel resorts around, the shopping/restaurants centre is far away, 30 minutes by foot on a busy road...
The facilities are new, clean and modern. The beach and ocean view is amazing. Parts of the hotel are still under construction (restaurant, and grounds). Did not really impact our stay....
- Very good swimming pool; - Walking distance from the beach; - The apartments are spacious and very well furnished including the kitchen; - The balconies are big and if you are in an apartment with sea view the view is great. - The check in hour was at 4pm and not at 2pm as it says on the bookings website (we had to wait 2 hours to get hour apartment); - Parking area is small near the aparthotel, no garage was available probably because they are still doing some construction work; - Some construction work is still being done near the pool area (it was done after 6pm and for a short period of time so it was not so bad); - The pool bar was open only until 5pm what is very early (there was other bar availbale in the resort but not near the pool); - The press center available on the Alfagar resort (on the supermarket) doesn’t have Portuguese daily press (like us there were on the resort many Portuguese people).
The location and excellent facilities Not really a complaint but the restaurants on site are very expensive
Very little, the hotel was closed and the facilities were very limited. It is great in the summer but a no no in the winter, avoid at all costs Deserted, no facilities. Poor location if everything is shut
The garden...and location...and service The old furniture and plastic terace equipment ...this is in contradiction to the general standards of the" luxury collection" ....really disapointing
Location to Beach, Breakfast included was a bonus. We had booked a TownHouse and from the website looked to be a modern, bright airy property; on arrival it was old, dark and damp; with bronchial problems in the family we have to move; 3 options later! We upgraded to a beautiful villa at extra cost of e2500 above that already paid! A expensive but good experience in the end.
The pool, the place: is near beach and fun (strip), but quiet and has relaxing view. Just didn't use my car for 5 days because everything was very close. The studios and T1 apartments didn't have couple beds (the ones given to me), ar conditioned in studio where noisy but good in T1.
Cleanliness, size, location and pool area I was surprised that there were no waitresses at the pool area to take drink orders. The prices of drinks were also extremely expensive...
The facilities were excellent Additional payment for use of pool and gym
Good standard room, great views, good vfm
Great rooms plenty of room. Didn't like the fact that you have to pay to use the fitness facilities and indoor pool.
Beliggenheten var bra. Pent uteariale Lite tiltalende leiligheter. Dårlig vedlikehold
Veldig fin beliggenhet. Flott for barn Stedets spisesteder er ingen opplevelse- spis i byen!
Anlegget (den gamle delens) gode naturtilpasning og fine hageanlegg (i sterk kontrast til nabohotell/anlegg). Fine utefasiliteter ellers (basseng, tennis o.a.). Den hav og strandnære beliggenheten. De gode turmulighetene med spennende stier. Brukbar restaurant. Butikk m. bra utvalg. Det er en uting å tilby en stor familie som bestiller flere rom med havutsikt leiligheter som vender mot en byggeplass og bakgård med nesten teoretisk havutsikt fra en balkong. Vi fikk heldigvis byttet, men "å prøve seg" slik er dårlig service. En av leilighetene vi så fikk var gammel og relativt nedslitt, men lå svært fint til. De øvrige var nylig pusset opp. Det bør oppgis på forhånd at det er svært stor standardforskjell på leilighetene. Hotellet kan med fordel ha bedre kart over næromgivelsene og angi f.eks. hvor (de spennende) stiene går (vanskelig å finne ved høyvann). Hotellet burde ha trådløst internett i leilighetsområdet og ikke bare i resepsjonen (for en relativt sett svært høy pris).
location and services of aparthotel. didn't like studio room, transferred to a 1 bed apartment
Near to good bars and Restaurants, but not to near so the hotel is not noisy. Beach is not to near, but not so far that it would make you unhappy Internet could be cheaper or free if you have your own laptop.
Pleasant hotel and staff. Very good value and good facilities. Would return. One noisy guest at 2.30 am. just only once.
Good hotel if you want to enjoy the Portugese sun and swim in the pool. There were quite some noisy hotel guests (night disturbance, loud discussions at pool side)
Room was modernly decorated and very clean. Staff were friendly enough. Nice swimming area. Good value for money. Swimming pool was so cold
Location is good and pool big but needed to be cleaned more. Nice place for money paid. Hotel charged for bus from airport even though bus never turned up. No doulbe beds, two singles pushed together. Pool should be kept cleaner.
Complex had good location to all amenities, far away enough from nightlife but close enough to walk. Entertainment in hotel could be improved, quite a long walk to beach
it was close to the shops and bars, it had a lovely swimming pool and nice gardens the extra beds in the apartment were not very good
Got the pool view that was asked for when booking,only 10 minutes from the strip,cheap and cheerful plesent stay Towels only changed every 4 days,and bed sheets only once a week Race for sunbeds which had no cushions, very hard on back
The rooms were very clean. The staff were very helpful. Very big outdoor swimming pool and very small in door pool. Very close to the Montechoro strip with plenty of shops, bars and restaurants. Nothing
The staff in the reception was very serviceminded and nice. The hotel is centrally located between the Strip and the old town, only 15 min walk to each side. Quiet hotel, nice pool area and spacy rooms. The beds in our room was not very good. Tak into consideration that this hotel is a four star hotel, the kitchenequipment in the appartment was old and needs to be upgraded. There was no internet access from the hotel due to an old PC which was out of order. It looks like this had been out of order for a long while and it was not fixed during our stay.