Location is good and pool big but needed to be cleaned more. Nice place for money paid. Hotel charged for bus from airport even though bus never turned up. No doulbe beds, two singles pushed together. Pool should be kept cleaner.
location and services of aparthotel. didn't like studio room, transferred to a 1 bed apartment
The rooms were very clean. The staff were very helpful. Very big outdoor swimming pool and very small in door pool. Very close to the Montechoro strip with plenty of shops, bars and restaurants. Nothing
Got the pool view that was asked for when booking,only 10 minutes from the strip,cheap and cheerful plesent stay Towels only changed every 4 days,and bed sheets only once a week Race for sunbeds which had no cushions, very hard on back
Good hotel if you want to enjoy the Portugese sun and swim in the pool. There were quite some noisy hotel guests (night disturbance, loud discussions at pool side)
Room was modernly decorated and very clean. Staff were friendly enough. Nice swimming area. Good value for money. Swimming pool was so cold
Complex had good location to all amenities, far away enough from nightlife but close enough to walk. Entertainment in hotel could be improved, quite a long walk to beach
Pleasant hotel and staff. Very good value and good facilities. Would return. One noisy guest at 2.30 am. just only once.
Near to good bars and Restaurants, but not to near so the hotel is not noisy. Beach is not to near, but not so far that it would make you unhappy Internet could be cheaper or free if you have your own laptop.
it was close to the shops and bars, it had a lovely swimming pool and nice gardens the extra beds in the apartment were not very good
Lovely hotel, rooms where spotless. Rooms even had fairy liquid supplied, best equiped self catering acom that I have ever stayed in Large rooms with plenty of space, cleaned every day Location great few mins walk to strip and beach No air conditioning working in the rooms, it was so hot we had to sleep with all doors an windows open
Veldig fin beliggenhet. Flott for barn Stedets spisesteder er ingen opplevelse- spis i byen!
Beliggenheten var bra. Pent uteariale Lite tiltalende leiligheter. Dårlig vedlikehold
Anlegget (den gamle delens) gode naturtilpasning og fine hageanlegg (i sterk kontrast til nabohotell/anlegg). Fine utefasiliteter ellers (basseng, tennis o.a.). Den hav og strandnære beliggenheten. De gode turmulighetene med spennende stier. Brukbar restaurant. Butikk m. bra utvalg. Det er en uting å tilby en stor familie som bestiller flere rom med havutsikt leiligheter som vender mot en byggeplass og bakgård med nesten teoretisk havutsikt fra en balkong. Vi fikk heldigvis byttet, men "å prøve seg" slik er dårlig service. En av leilighetene vi så fikk var gammel og relativt nedslitt, men lå svært fint til. De øvrige var nylig pusset opp. Det bør oppgis på forhånd at det er svært stor standardforskjell på leilighetene. Hotellet kan med fordel ha bedre kart over næromgivelsene og angi f.eks. hvor (de spennende) stiene går (vanskelig å finne ved høyvann). Hotellet burde ha trådløst internett i leilighetsområdet og ikke bare i resepsjonen (for en relativt sett svært høy pris).
Very friendly staff, modern well furnished rooms, view from dining room on third floor was amazing, cleaning staff swift and thorough. It was cold at night, being November, and there was no heating available in the room.
Service and staff helpfulness and room cleanliness. None
Very good value hotel - the room was very pleasnant and the staff were very helpful - and cheerful, too! We'll definitely stay there again.
can't really comment as we only stayed for one night
The front desk staff had great sense of humour, but the best thing about this hotel was the ridiculous price The bed seemed to be made of cement
Best value with nice room and great bathroom. Great value! Nice breakfast and breakfast room. Cristina at the front desk was especially helpful and courteous. Bed was a little firm but this is minor.
I chose hotel because of previous reviews that were really good and was very satisfied with my choice. Big and clean room, excellent breakfast in the dining room with fantastic ocean view, and the most friendly staff I have ever met.. No wifi in the room, only in public places...
Helpfulness of staff. Cleanliness of the hotel.Excellent breakfast Probably road noise
good value for money
the bedroom is a good one breakfast too poor
Likte at det er som en liten leilighet, ikke bare ett stort rom med kjøkkenfasiliteter. Vi bodde der også for 3 år siden så vi visste hva vi kom til. Nei.
Foruten sol og varme, ett pent opparbeidet sted med hyggelig service og betjening.
Fine og romslige leiligheter. Fine fasiliteter for barnefamilier. Rolig og fint område. Frodig og velstelt.
-Svært god service av personalet i resepsjonen, og han som har ansvaret for utleie av tennisbanene. - Restauranten "Veranda" har stort forbedringspotensiale, dyrt, dårlig service og dårlig/lite mat under buffetaften. - badevaktene må lære seg å smile og hilse på gjestene.
Fantastisk fint område, park-lignende rundt byggene og bassengene. Dette gjør at anlegget virker mindre enn det er, og det blir stillere. Store, velutstyrte leiligheter, nær fin strand. En del gåing for å komme til andre resturanter/butikker. Hotell-resturanten "a Veranda" var relativt dyr med pesonale som behøver kurs i service.
Peace and quiet the first few days the staff were very obliging. The noise from the pool, indoor pool was out for maintenance lots of children running!!! About during breakfast and dinner. there was nothing to do after dinner no entertainment unless you went into town, just sport on the T.V. in bar.
A very modern hotel, quality fixtures and fittings, spacious public rooms. Our room (deluxe suite) was extremely spacious and comfortable. Complimentary safe in room. Kitchenette with kettle provided. No child-proof breakfast room, as in some 5 star hotels! No buffet dinner.
The hotel is a very relaxing place where my young 3 year old son was made very welcome. The pools are beautiful and the gardens are great. Staff in the beach resteraunt were quite rude.
very clean, nice design, fantastic location
Spacious accommodation in the suite with plenty of cupboard space, nice outlook at the rear over the rooftops to the sea. Quirky decor. Kitchen facilities in suite but only two tea bags, no coffee or milk available. Chairs on balcony and in dining room unusual and uncomfortable. Charged for using internet.
Luxury hotel, a wonderful staff The rooms overlook the road. It was noisy
The quality of the hotel was outstanding and the staff were very friendly The indoor pool, although the three outdoor pools make up for it
enjoyed everything from the hotel itself to the wonderful staff who work there. there isn't one thing I would change. a most enjoyable break.
It offered comfort and space and cleanliness and the staff were pleasant and helpful. Food at the beach resturant needs looking into. However, there needs to be some improvement regarding the pool seating arrangements as there were a number of unhappy guests who put towels on the beds only to return to find someone occupying them. As a family we only took sunbeds when we were acctually using them and it was somewhat annoying when people who had reserved the beds before 10.00am only to return at 4.00pm. There were clearly not en
The staff and cleaniness were excellent. The sofa bed is not suitable for an adult and we were three adults sharing
Bassengområdet Coffee shop, veeeeeeeldig trege folk som jobbet der. og kvalmende mat. tint frossen pizza!!
Vi bestilte rom med sjøutsikt og fikk virkelig det. Fantastisk utsikt. Rommet i seg selv var ålreit, fint og rent. Mange som nevner bakkene til stranda. Ja, det var litt bakker. Så for folk som er dårlig til beins er det nok ikke perfekt. For oss var det bare godt å få rørt litt på seg om morgenen og om ettermiddagen, og det er bare snakk om 350 meter. Summert: helt greit hotell, men kommer til å velge et annet neste gang av grunner nevnt under. Rommet hadde ikke minibar eller kjøleskap. Det gikk an å leie dette fra resepsjonen, men prisen var 4 (!) euro per døgn... vi syntes det var vel dyrt. Vi orket ikke å ligge ved svømmebassenget. Bassenget i seg selv var fint nok, men det var veldig trangt om plassen rundt det og mye folk/unger som lagde bråk. Solsenger og parasoll på stranda koster den nette sum av 15 euro, så det kan jo forklare hvorfor folk allikevel lå ved bassenget. Men betongvegger og ungeskrik er sjelden en god combo. Fitness-rommet var for det meste stengt når vi ønsket å bruke det. Tror det var åpent midt på dagen, lurer på om man kanskje måtte betale for det. Det skulle vært åpent om morgenen iallefall. Frokosten var heller dårlig. Britisk standard.
Nice and big territory!!!! Wonderful beach!!!
Excellent hotel! Yard was nice! Swimhats... :)
Perfect location, excellent facilities, friendly and helpful staff. Great food if a little pricey.
Wonderful location and relaxed attitude. The cornflakes and bacon - very cheap and not good enough!
The space around the hotel provides a relaxed environment and its cliff top location gives great views out to sea.Overall it has a nice ambiance. The on-site restaurants are expensive and although the food is good it lacks originality.
saying 'goodbye' the stairwells were covered in pigeons excrement for the whole 2wks we stayed - it's a health hazard and despite seeing cleaners everywhere I never once saw the feathery pooh disappear
Great location - helpful people Poor and expensive internet access - no wifi . Ocean view was really only ocean glimpse when on the balcony - very disappointing
comfortable and well appointed and managed location - too islolated
Access to the Beach, good restaurants, Breakfast buffet not 5 *****
Good facilities, helpful staff Pools too crowded at times, restaurants are fairly good but prices exorbitant.
The staff in the reception was very serviceminded and nice. The hotel is centrally located between the Strip and the old town, only 15 min walk to each side. Quiet hotel, nice pool area and spacy rooms. The beds in our room was not very good. Tak into consideration that this hotel is a four star hotel, the kitchenequipment in the appartment was old and needs to be upgraded. There was no internet access from the hotel due to an old PC which was out of order. It looks like this had been out of order for a long while and it was not fixed during our stay.
Et flott hotell,praktfull beliggenhet,god service,fantastisk frokost Gratis internett
Excellent location Free internet connection should have been available
Nydelig frokost, fantastisk italiensk restaurant med uslåelig utsikt over havet. Stort hotell men virker aldri overfylt. Rent overalt. Hyggelig betjening som alltid yter det lille ekstra: kommer for eksempel rundt til alle solsengene ved bassenget på ettermiddagen og serverer gratis melon og ananas. Hyggelig! Gode drinker i baren. God seng! Er generelt veldig fornøyd! En lang trapp ned til stranden kan kanskje være en utfordring for noen, men er en benk midt på så man kan hvile seg litt og de aller fleste kommer seg greit opp, selv eldre mennesker.
Meget bra beliggenhet og god frokost. Hotellet ligger nær strand, restauranter og butikker.
Veldig fint hotell som lå rett ved stranden. God frokost, fint bassengområde og veldig serviceinnstilte ansatte. Hotellet ligger like i nærheten av The Strip, men et stykke unna Old Town.
Fantastisk design på siuten
Hadde en svært fin uke der. Flott leilighet med 2 soverom og 2 bad, svært praktisk med oppvaskmaskin og vaskemaskin. Kommer til å reise tilbake Trodde barneklubben/lekerom skulle være åpen, stengt utenfor høysesong
Renheten på hele området inklusivt leilighetene. Nei, det var perfekt, for oss utenom sesong.
Friendliness of the staff, faclilities good, location good Beds were not 5 star standard ( they were rather hard )
Breakfast Spa and Staff.
the hotel, the staff, the beech and every thing connected to the hotel was fantastic this is a 5 star hotel make no mistake about it,i would have no hesitation in recommending to friends and family if i visit portugal again i will be making another booking at the grande real santa eulalia
Hotel is very nice because of his separte T0,T1,T2 suites. These suites has separte living room and bedroom and a kitchen. The total cleaning is done for you
A wonderful oceanfront property full of amenities and lots of charm. I went in the off season so it was magical and relaxing. Good restaurants, good food, complete gym and spa and an amazing beach at the doorstep. Really enjoyed my stay. The lack of a tea kettle in the room
Relaxing by the pool, having bbq lunches, strolling into Albufeira. Bus transfer facilty was very convenient. Trip to Golf Academy was most enjoyable The restuarant menu in the evening was very limited and the Sunday buffet was very disappointing when one was used to the buffet at lunch time. The food generally was of very high standard so this was disappointing
Beach front, very quiet, beautiful gardens. Excellent swimming pool with warm water. Near Santa Eulália center. For a 5-star hotel, the carpet is a bit used and with some stains. Sauna and turkish bath are not included in room rate.
My 18 year old daughter and myself returned for a 2nd time in September. We love the hotel, particularly the beach side location. The food is very enjoyable. The pool areas clean and beautifully appointed. The breakfast selection is varied and fresh, nearby snackbars offer a selection of food whilst enjoying the sea view Although expensive, we always feel relaxed and refreshed after our short stays.
The staff were really helpful and polite, especially in reception and in the restaurants. The food in the buffet was ok and we liked the choice of the other restaurants. The beach was great. The room that was advertised as resort view was of the car park. The overall standard was not that of a 5 Star hotel - just a 4 star. The Kids club was basic. The beds were extremely uncomfortable and you had to pay for sun beds
This hotel is everything you could wish for on a relaxing holiday. The service was amazing, the food was delicious, the location magnificent, I will be telling all my friends
Surroundings, Club Atlantico, Restaurant, closeness of beach to eating places Should have been water in room for our arrival
brand new, modern equipped spacious apartment, large terrace, nice and clean pool area - the place is great...but... ....there are huge and very noisy reconstruction works in the building going on and the hotel management is not professional enough to inform and apologize the guests - they just do not care that you would like to relax - they started every day at 8 am (!!!!) and finished their works around 5 pm. The receptionists do not smile at all, internet is expensive, beach is not nice, not suitable for babies, not easy way and impossible to take the trolley with you. There are only other hotel resorts around, the shopping/restaurants centre is far away, 30 minutes by foot on a busy road...
The facilities are new, clean and modern. The beach and ocean view is amazing. Parts of the hotel are still under construction (restaurant, and grounds). Did not really impact our stay....
- Very good swimming pool; - Walking distance from the beach; - The apartments are spacious and very well furnished including the kitchen; - The balconies are big and if you are in an apartment with sea view the view is great. - The check in hour was at 4pm and not at 2pm as it says on the bookings website (we had to wait 2 hours to get hour apartment); - Parking area is small near the aparthotel, no garage was available probably because they are still doing some construction work; - Some construction work is still being done near the pool area (it was done after 6pm and for a short period of time so it was not so bad); - The pool bar was open only until 5pm what is very early (there was other bar availbale in the resort but not near the pool); - The press center available on the Alfagar resort (on the supermarket) doesn’t have Portuguese daily press (like us there were on the resort many Portuguese people).
The rooms were fresh, pleasant and clean - it helps that they are newly built. The location was quiet and close to the beach. The pool and bar facilities were nice and the supermarket was very convenient. The restaurant was good and the waiting staff there very friendly. Apart from the restaurant staff and one of the young men on reception, the other reception staff were slow, not particularly friendly and service was not a strong point. When the air conditioning wasn't working and we needed a bath plug, it was an inconvenience. They did not appear to value repeat business.
Modern, spacious, well furnished apartment. Excellent views to Santa Eulalia beach and ocean. Some traffic noise at night/early morning
good value for what we paid.. did not like the lack of towel changes, once in seven days is not enough and no bed linen change in thw whole time is scrimping and not appropriate with the heat at night
The space. The room was very large, clean and comfortable. No concerns.
Bar and pool facilities Room size. Would have liked a separate bed room
Very central Nothing
location and size of room not very clean, sink area in bathroom had mold growing around it. toilet kept running.
Poll area small for the ammount of people staying
Only 500m to nice beach and 6-700m to the Strip.Quiet location. Plenty of space in the rooms. Cleaning every day. Lot of restaurants close to the Hotel, don´t miss the Happy House Chinese all you can eat buffe just down the street. Small balcony . To small playarea for the kids
Just relaxed and did a lot of walking
The location was perfect for a family break asit is close to the beach adnd just far enough away forthe strip so no noise problems when sleeping at night.With that said its still close enough to all the local bars and restaurants which are plentifull- 5 euros in a taxi and you are in the old town which is lovely staff except one barman were incapable of a smile.
Although we arrived well before checkin they had a room within 1 hr we did not like the groups of young men!!!!!
pool area the room particularly bathroom seemed ready for refurbishment
my wife and i have stayed several times at this hotel and would again without any hesitation we have always found the service very good indeed
very near all facilities and the town of albufeira.lovely pool area and bar. didn't like having to pay for the use of indoor pool
Staff were excellent Late check in- did not get in till after 3pm
very nice restaurant,lovely food for breakfast,indoor swimmingpool nice
not bad location, 5 minute stroll to old town. hotel states 4 star but i feel it is more like a 3+. reception pleasent.i booked a room with a seaview at an extra cost to a pool view, they are the same rooms and both face the sea so i think it was a way of charging an additional £40.00 to a pool room, unfair!
Has above should confirm my wife & i cannot think or find a better place than your hotel
Excellent hotel very central Entertainment could have been better at night
We have stayed at this hotel 6, times and have been very impressed and will return again.
The hotel staff were all very friendly. All our accomodation was in order when we arrived. The food was lovely and a good variety. We had breakfast every morning and a buffett dinner one evening which was very nice. Our room was cleaned every day and towels changed every day. everything was being kept very clean. Could they supply additional umberellas at poolside as there was not enough to facilitate each two sunbeds.