Kjempegod seng Nei
Sentral beliggenhet, bra frokost. Servicen var ikke god. Jeg bad om et ekstra dynelaken, det hadde de ikke! Jeg hadde bestilt dobbeltrom (siden det ikke var mulig å presisere twin room - vi fikk en bitte liten dobbeltseng, det ente med at en av oss sov på gulvet på noen tepper.
Meget elegant og fasjonabelt hotell, fint plassert ved Via Roma, og nærliggende de fleste interessante severdigheter i byen.
Staff very helpful Breakfast was on the low side. No hot dishes
Beliggenheten. Hotellets historikk. Noe slitt og shabby, f.eks malingsslitte vinduer, skitne tepper i korridorene. Ingen frisk frukt til frokost, bare hermetisk, på Sicilia! Også lite utvalg av pålegg, ingen sicilianske spesialiteter som det står i presentasjonen.
I advice for those who is booking superior room ask the hotel about corner superior room. The same price, but it was twice as big then ours (just next to the corner). It was very noisy in the mornings (because of construction work nearby). Couldn't sleep after 8.
Location and friendly staff. Room was excellent. No complaints
A small boutique Hotel in the old quarter of Palermo. Fresh and contemporary design, and very helpful staff. Our room had a very large bed. Breakfast was served until 11.00 - also a bonus for us! There are a number of building sites in the area, and these begin work at about 6.30 am. We would have liked a sofa in our room or at least two comfortable chairs. The reception had sofas where one could sit and read, so that was OK although not ideal.
Comfortable room, superb breakfast with a view over the rooftops to the mountains, but the highlight was the fantastic spa. Some street noise but it didn't bother us.
The restaurant on the 4th floor is excellent! The included breakfast is lovely. Very accomadating regarding special dietary needs. No ability to make coffee/tea in the room
great location, lovely gardens nearby plus the seaside feel. Fabulous bedroom and bathroom, lovely staff. The hotel was an absolute gem and would not hesitate to recommend it to both business and couples. Nothing to dislike
It is clean and comfortable with value for money. Its location is very convenient. We have stayed three times and are booked to return again soon. The staff are friendly and great breakfast. No.
Very comfortable and nicely appointed hotel. Good value and great location.We had two spacious rooms. Nice breakfast and view from the terrace. Breakfast is O.K. but limited. No fresh juice (all from the package...)
The hotel is in an ancient convent. Staff is helpful and speaks English. Stylish bar and a nice garden. Location is great.
clean, well designed, quiet, comfortable, most staff was very good Palermo still has a ways to go, especially regarding trash and cleanliness - but the hotel has nothing to do with it - it only suffers.
Very comfortable hotel not too far from the centre of town. Good sized room well fitted-out, with a nice firm bed. Loved the rooftop breakfast room and good breakfast buffet spread.
Extremely modern and compact boutique hotel, small but up-market interior. Staff at reception were extremely courteous and helpful. The great disappointment with this hotel is it location, with its entrance in the middle of a dark lane. One suspects that this may be addressed in time with adjoining development but it is currently very off-putting and not conducive to venturing out at night by foot. Palermo itself felt very dirty and swarmy at the time of our visit and hotel is located in a quarter which needs uplifting. Breakfast selection was poor and meagre and would need to be upgraded to match overall ambiance and up-market quality of room specification. Therefore some reservation in recommending it at present though no fault with hotel room itself or its staff.
Rent hotell, helt greitt. Elendige senger , lå på spiralene. Burde vært overmadrasser i det minste.Lite informasjon på hotellet, ingen visste hvor sightseeingturen startet. Ingen steder å oppholde seg ute, takterassen stengt.
Stort rom, god seng, rent, hyggelig personale, bra beliggenhet, god pris Air condition anlegget fungerte ikke så bra
Sentral beliggenhet, utmerket service og hyggelig personale.
Sentral beliggenhet, veldig bra opp-pussing, stilig design, lekkert Egentlig ikke
Flott beliggenhet, bra service,store fine rom med delikate rene bad, god frokost Nei
takterrasse med bar & restaurant var meget postitivt.
Pent restaurert, stilig, sentralt
Et sjarmerende hotell ombygget fra et tidligere 'palazzo' med store saler og flott frokostrom med buffetforkost, alt i italiensk barokk/rokokko-stil. Hyggelig og hjelpsomt personale og svært sentral beliggenhet midt i kjernen av Palermo, 'Quattro Canti'. Vi koste oss og det gjorde også mange vi snakket med! Nei!
terrassen var det beste, midt i en by, man kan slappe av og få litt ro innimellom serverdighets besøkene, bar om kvelden og alt:) veldig riktig valg for meg dette hotellet. har ingen klager, kanskje litt lite frukt valg ved frokosten.
Likte best tak-terassen og utsikten. Men savnet levende musikk der, slik det stod i hotellets brosjyre. Personaklet som jobbet der var svært imøtekommende og hjelpsomme. Det ville være en fordel om man kunne få kjøpe middag på hotellet, da det var ingen gode matresturanter i nærheten.
Vennlig personale. Gunstig beliggenhet for utflukter
Ja som en "mellomlanding" var dette helt ok og veldig sentralt.Hyggelig personale.
Bytte av sengetøy og håndklær var ofte, og rengj. bra. Dårlig med mat til frokost, ble ikke efterfylt da noe gikk tomt. Mye mas for å få airkond., ble styrt fra resepsjonen, ingen mulighet til selv å regulere. Beliggenheten i 2 etg med kontorer under, tungvint og mye folk som ikke var gjester på hotellet.
svært sentralt og ingen støy på nattestid
Grei beliggenhet, ingen stoey og god valutta for pengene.
Det er enkelt å finne når man kommer med bil, og det har egen parkering - svært viktig i Palermo
Helt ok rom, grei gjeste parkering bak hotelet. Bra resturanger få minutters gange unna
Praktisk familierom for 4 personer med to separate soverom og to bad som er forbundet med felles entre og minibar. Bra frokost i restauranten i syvende etasje og god utsikt til havnen.
Beliggenheten, bortsett fra slumområdet på baksiden Bedre aircondition ( det var redusert effekt mellom kl. 10 - 17), Kjøleskapet var dårlig
Sentralt plassert i byen. bra standard.
it was directly in the center of whats considered to be the safer area close to most everything and more important - the airport bus the only thing i didn't like is they don't make decent coffee or have eggs or cheese with their continental breakfast
Friendly and helpful staff, spacy rooms (the ones at the corners of the building), very good location in Palermo to reach all parts of the city. Internet WiFi (to be paid extra but at a reasonable rate) was during the daytime in overload, frequent disconnetings. Better get a room close to the lift (here it works better)
Nothing 1. Front desk guys lacked customer service skills. They were rude and unwelcoming. 2. Overall appearance of hotel looks old and dirty. It would benefit from major renovations. The furnishings, fixtures and decor were outdated, the bed was uncomfortable. the bed spread looked old and dinghy. 3. Thank goodness we stayed only 1 night.
price and location The breakfast was poor which is "normal" at most cheap italian hotels.
Vi la igjen en matpose til vår 9 mndr gammel datter. Da vi oppdaget det ringte vi hotellet og ba dem om å sende posen til vår nyt hotell I Trapani (ca en times bilkjøring øst for Palermo). Hotellet krevde 300€ for taxiutgifter. Heldigvis var hotelpersonalet I Trapani veldig hyggelig og fikk prutet prisen ned til 150€.
Ingen rømmingsvei tilgjengelig for oss som bodde I øverste etasje. Heisen var klaustrofobisk liten, og med en medreisende på 77 år, føltes hotellsikkerheten ganske "utrygg". Dusjen vår hadde dessuten bare 'en stråle...
Close to city center and quite. Always lacking fresh bread at breakfest
Pene omgivelser, flott interiør,rent.Fikk intrykk av at hotellet var nyoppusset.
Meget bra internasjonalt byhotell. Bra adkomst og parkering bare man kommer seg ned til Via Roma.Vennlig og profesjonell motagelse; og meget bra frokost servering. Anbefale innkjøring fra Politeana til Via Richard Wagner.
The whole experience was excellent ! The welcome and assistance was extremly helpful. Recommendations of restaurants were followed up by booking and taxi,restaurants recommended were excellence.Breakfast served in room of excellent coffee ,freshly made selection of small croissants, breads and pastries with jams and marmalades.Requests attended to quickly and efficiently.Wonderful,tradional hotel.
The stay was wonderful due mostly to the exceptional customer service of John Luca and his female colleague at the front desk. We had an issue with the date of our booking and the hotel staff made us feel welcome and ensured that we had a room to stay in. The room was exceptionally clean and with a view of Teatro Massimo. They catered to our every need, from holding our luggage and providing excellent recommendations to offering a late check-out and scheduling a taxi to the airport. Highly recommend due to the excellent staff - they deserve a raise!
I was totally disappointed in this hotel. They claim on Booking,com and in their literature to have free wi/fi internet throughout the hotel. This ia a bare-faced lie: they have no wi/fi.
Located in central position, staff helpful and kind. Posizione centrale per visitare la città, staff gentile. Entrance on 1st floor wihtout elevator, wifi service does not reach all rooms, basic breakfast and served only on rooms. Entrata al primo piano senza ascensore; copertura wifi non arriva in tutte le stanze, breakfast basico e servito soltanto in stanza. Piu credibile come 3 e non 4 stelle come viene presentato.
Staff was excellent. The location for visiting tourist sights in Palermo is excellent. The entrance way, which is flight of stairs to the lobby, could be improved.
I really liked the location. The staff was also lovely and helped me carry my bags up and down the stairs. The staff was very helpful in every way. The only thing I didn't like about this hotel was that it was always noisy. The rooms are not sound proof so you could hear everyone talking all the time. I had to use ear plugs to try and sleep.
Splendid view from the private balcony. The location in the very center of the city. Breakfast was served in the room. The bar should be open also in the evening.
The room, the view (from balcony). 4 star Hotel, and breakfast at the room? I do not think it should be like this, with 3 peaces of croissant.
The attention I received
The biggest or rather the only plus of this hotel is the localisation. So, if this is important for you this choice is very good. Standard is poor, however, the renovated part looks better.
center of the town comfort food staff
Situation, very central Staff, the hotel is very old and it needs some reforms.
Location is very good, close to the city center and to the main bus stop,on other hand it's very peacefull and calm.
Very helpful front office staff, very central
Sentral beliggenhet for kortere opphold. Personalet var serviceinnstilt og hyggelig. Nei. Jeg må selv evemtuelt oppgradere hotellstandart ved å velge annet hotell. OK for 3 dager når målet er å være ute og se Palermo. + Jer liker ikke svaralternativene nedenfor!!!! Ønsker å få inn seniorpar istedet for "eldre par". Selv om jeg er godt voksen ønsker jeg ikke å definere oss som "eldre par." Dette bør rettes opp i skjema!!!!
Glimrende beliggenhet. Bra standard i forhold til prisen, mye for pengene. Frokost inkludert, rikholdig utvalg av te(!). Gjerne et ekstra laken/teppe for de som ikke ønsker å dele.
Frokosten var bra. Rommene var reine og baderommet stort. Beliggenheten var bra. Blidere og mer oppmerksomme personer i resepsjonen. Skifte ut madrassene i sengene.
The staff were helpful, friendly and attentive. The pool on the roof was great as were the pre dinner drinks. We very much enjoyed our stay and would go back Watch out for the taxis over charging. You can get the bus into the centre of town from just outside the hotel for 90cents but hiring a car is worthwhile to get the most from the area.
Location & Budget. Poor maintenance.
A good room, very good staff at the reception, not far from the downtown. The dinner in the hotel restaurant was very bad: Quality of the dishes was not very high, fortunately, the parts were small so we didn't suffer too much.
I liked the cleanliness of the room as well as the value for the money. I didn't enjoy the location of the hotel. It was further away from the center of the city, where we ventured each day. We did not find out about the bus service until we checked out, but other than that (45 minute walk there and back) the experience was a pleasant one.
The pool on the 14th floor is a thing to enjoy! Very few hotels with a pool in Palermo. The neigbourhood is filthy and smelling really bad. A walk to town (15-20 minutes) smells really bad.
The View was beautiful and the desk staff helpful. I accidently left my mobile in the room after I checked out. I enquired about it with the hotel and have yet to receive any answer. One would think they would value their reputation more.
The swimming pool, nice, big and never overcrowded. Breakfast, with high quality fresh croissants, and also scrumbled eggs and rushers are available. Conditioning air everywhere in the hotel.Nice view from the swimming pool. Decor is a bit old around the hotel, fruit juices for breakfast are orrible. Need to get the bus to go to the city,but its just 5 minutes by bus and bus stop in right in front of the hotel.
I liked a lot the courtesy, kindness and empathy of the staff. Also the building and its facilities are nice, good for a relaxing vacation.
Good size room, value for money. Desk staff unhelpful, bordering on rude. Restaurant menu limited and food very average. A bit out of the way in a very dirty area of Palermo. We wished we had stayed closer to the centre of town.