Our room was very clean. The bed was comfortable. Although we had heard some concerns about night time noise, the hotel was quiet during our stay. The pool was lovely as ever, and a hot tub has been added since our last stay. The water temperature was just right in both pool and hot tub. Lockers for your clothes are free. The exercise room is nice. The duck pond was fun to watch. A hotel the size of the Bonaventure could really use three hot tubs, especially since (unlike many hotels) the pool is so popular. We thought the hotel restaurants were a little expensive, although there are some reasonable dining options in the levels below Place Bonaventure. The carpeting in the hallways looks very worn, but on closer inspection, it's the pattern.
The pool and convenience to downtown are big pluses at this hotel. The staff is very friendly and helpful. The rooms are clean and well maintained. Quiet rooms. We hope to come back again.
Rooftop pool, buffet breakfast When I booked with Kayak the price was $195/night but I ended up paying $239/night + taxes.
everything nothing.
Affordable choice in downtown, and beds are very comfortable. Hotel staff called around for us on Easter Sunday to see which restaurants would be open before sending us out. Normally I love the hot tub at this Sheraton. Unfortunately during our stay it was out of order, which is a huge bummer. Not that it will make or break a trip, but when you're deciding between a few hotels in the area at the same price point and allowed that to influence your decision a little, it's a letdown. Also, this is 2015 - who charges for WiFi?
Located within the heart of Montreal with easy access to metro stations
Housekeeping staff and concierge were nice and helpful. Food was blah and exorbitantly priced. Salads for two: over $50; breakfast buffet for two: over $50. What a complete waste of money! Save yourself time and money and grab a quick bite in the cafe a few shops down the hall or better yet at an outdoor cafe. The front desk staff were rude. when I checked in, I was told I had booked a king (needed a double), and that I was lucky they weren't sold out, so he was able to give me a room with a double (after sufficient attitude was delivered my way). I later found my confirmation email that clearly stated "deluxe double room". If I can find an alternate, clean hotel, I won't stay here again.
Metro is right under the hotel. Walking distance to almost all attractions, if you're used to walking (Old Montreal, the Cathedral, Chinatown) Older hotel. Old elevator. Mall in the hotel is not very lively at all. Garaged parking is quite expensive CAN$25-34. You can park on the street for free after certain hours.
Great support staff, everyone was courteous, friendly, and helpful. and I do mean everyone at the hotel. Being located over the metro was big convenience to access subway system, Why is breakfast always so pricey? It's too easy to spend $75-$100 for a family of four...
This hotel is right in downtown with most of the attractions at walking distance. The buildinfg us old and the rooms are big with high ceiling. Quite impressive.loved iur time here Would have been nice ti aerve hot breakfast and have more vegan options
I like the huge suites, and friendly staff. Close to all attractions and metro.
Good location. Easy walk to both old town and Mont Royal Park. Room was very big and comfortable. TV reception was grainy at times.
- The look and feel of the rooms. - The ease of the process to check in and out. - The toilet was not functioning very well. - There was a bit of hair in the bed when we got there.
My room, bar/lounge, club
location, parties by the night, acura compliment for small trajects internet should be free everywhere and not only on the lobby!
