Hoteller i Montreal

Fordeler: Rommene

Ulemper: Jeg likte alt

Fordeler: Service, rom, frokost, atmosfære og historie

Ulemper: Treningsstudioet er for liten

Fordeler: The staff were excellent, very professional and helpful. The location was excellent in the upmarket shopping district but within walking distance to most attractions. The room was comfortable and luxurious.

Ulemper: Nothing

Fordeler: I liked The most the toilet and bathroom And the comfort of beding

Ulemper: The Value was over priced

Fordeler: The beds were heavenly and the service was amazing! Everyone we encountered was so kind and accommodating. They truly go above and beyond to make each guests experience an unforgettable one.

Fordeler: Clean Quiet Unassuming classy

Fordeler: Ritz Carlton has been located exceptionally and Rooms have been extraordinary, I had a great time.

Fordeler: Very friendly Staff was so thoughtful and got me chocolate covered strawberries for my 59th bday Concierge excellent for dinner reservations Gorgeous garden restaurant Great pool

Fordeler: Greeting was fabulous and personal, with more than one welcome surprise. I found the staff unfailingly friendly, gracious, and guest-observant. Wonderful location near the fabulous Musee de Beaux Arts. Stunning lobby and Palm Court, elegant rooms with every imaginable amenity.

Ulemper: Whilst I enjoyed the breakfast buffet, my breakfast had just a shade less of a wow factor than some other aspects of my overall wonderful experience. The food area seemed slightly underattended and the presentation was functional rather than ornamental.

Fordeler: Everything

Fordeler: Service is excellent and very responsive

Ulemper: Motion sensors that cause lights to go on in the middle of the night when you get up to go to the bathroom, and can't be disabled without a visit from maintenance. We had just arrived from the UK and when the lights went on at 2:00 am that was the end of my night of sleep. Very unhappy about that (as they now know). Who wants someone else to decide to turn on lights for you? I could have quite easily navigated to the bathroom by the ambient light from the light switches (already quite bright) and didn't need some nanny state turning lights on for me so I don't stumble in the "dark"

Fordeler: Café Boulud, the rooms, the bathroom, the service

Ulemper: Nothing

Fordeler: Staff was exceptional and went out of their way to ensure a seem less guest experience. Accommodations were beautiful, well-appointed and thoughtful not to mention entirely unique in each guestroom.

Ulemper: Spa was only open by appointment so no fitness or spa services were experienced. The hitel restaurant was good but not great although it was impeccably styled and the wait staff were wonderful. Menu could use more options

Fordeler: Absolutely beautiful historic hotel with all the finer nuances of a first class hotel. Highly recommend!

Fordeler: The calm, the service, the class

Fordeler: I love old montreal. Great things to see. The boat ride is a must to do.

Ulemper: The streets are a little messy. Lots of construction.

Fordeler: The evening staff in the restaurant were accommodating to our needs.

Ulemper: Check in staff was not very pleasant and made check out complicated.

Fordeler: Great staff and great room with very comfortable beds. An excellent hotel all round.

Ulemper: A bath would have been nice, but it did have a great shower.

Ulemper: Our room wasn’t made up the second day. This is unacceptable for the price we paid. We asked several times and it was never done.

Fordeler: Staff was great. Everything was very clean,however my bed was not that comfy. Very noisy bed

Fordeler: Beautiful hotel excellently located in the center of town. Hotel employees and concierge were amazing! Thanks TARA for your assistance with our plans. Great time!!!

Ulemper: They forgot to clean our room.

Fordeler: The location was perfect. The service was excellent at the front desk as well as at the concierge desk. Wonderful mini-vacation for us. The room was luxurious and very clean. We were impressed!

Fordeler: Clean

Ulemper: They upgraded my room without understanding telling me the price would be more.

Fordeler: Architecture, beautiful rooms

Ulemper: Very rude staff in the restaurant, room temperature was to high, even at the lowest settings the heat kept coming.

Fordeler: The bunks with curtain were somewhat private.

Ulemper: The boiled eggs weren't that great (but it is a hostel, so expectations...).

Fordeler: The pictures are very true to how M Montreal is. The staff was nice and incredibly helpful, the hostel itself is set up in a great location with two metro stations within walking distance. The rooms and beds are clean and they offer daily activities for guests. Will definitely stay here again if I ever find myself back in Montreal!

Fordeler: very nice bunking setup, nice shower rest rooms

Ulemper: food and bar is cash only, Canadian!! traveled in Canada for 2 weeks w/o Canadian dollars, only place i had to use was here...... i did not available myself of their restaurant or bar. location is 1/2 block off of rainbow coalition main drag... did not try any of the local restaurants or bars breakfast is @ minimum, breads/bagals with toaster, cold cereal, hard boiled eggs, juice, coffee --- that's it overall thought it was a little expensive for what it delivered

Fordeler: Very clean rooms and shared bathrooms! Hostel is in a cool neighborhood that is convenient for public transportation.

Ulemper: The carpet in the hallway is starting to show it’s age and needs to be either deep cleaned or removed.

Fordeler: I'm not good at a lot things and writing reviews is one of those things.

Ulemper: Having to hunt for a towel.

Fordeler: Plenty of clean bath towels. The 8-bed and 12-bed mixed dorms both use bunk beds which are very nice: they are private, with a drawn curtain and have an internal light + outlet.

Ulemper: The lights are a little too bright in the bunks, though this only becomes an issue in the upper bunk where the light will hit the ceiling and disturb other occupants. The lower bunk blocks most of the light in.

Fordeler: Staff was helpful

Ulemper: Bath tub too high and no support to get out No eggs at 9.15 .. no space for sitting to have breakfast, .. breakfast staff not cooperative

Fordeler: Very good team, they works well, for cleaning and at the reception. Well done !!

Fordeler: Location, spacious and more than I expected from a hostel. Great value. We had one bedroom apartment and it was perfect

Ulemper: Free breakfast wasn’t much

Fordeler: It's a clean and well planned hostel. They have a good pub downstairs and a nice roof hangout. It didn't feel like we are staying in a hostel as it was clean and quiet. There is also a cafe with nice food options. The berry UQAM metro is walkable distance which a interchange station so it allows easy access to most central locations

Ulemper: The breakfast is very basic. Literally stuff you can buy in a supermarket. They can improve wheelchair access although once we realised there is a side gate it was ok The location is nice , Rue St Catherine is very nice with all great options nearby.. although walking one direction it felt really upscale , the other direction towards the gay village gets pretty dodgy at night

Fordeler: Location was perfect.

Ulemper: Lots of homeless in the area and construction

Fordeler: Jeg liker det store suiter, og vennlig personale. Nær alle severdigheter og t-bane.

Fordeler: Location Roomy rooms Consciere service

Ulemper: Boring carbs for breakfast We were there 4 days and it was white carbs and monotonous

Fordeler: Very spacious room. Convenient location. Friendly staff. Also, the fact that there's a second toilet was very helpful for us.

Fordeler: Room was spacious and comfortable. You could actually live there.

Fordeler: clean and tidy kind staff good location

Ulemper: no

Fordeler: Large quiet rooms with a nice kitchen. Central location and breakfast. Also great to have a laundry room. Concierges were very helpful.

Ulemper: Near major construction. Would be nice to have a sundry shop on property.

Fordeler: Great location! Large, well-appointed room, quiet, comfortable beds.

Fordeler: Loved the size of the room, it was very clean and the beds were comfortable also the location was great. There was plenty of food at breakfast with toast, waffles, eggs, cereal and fruit to give you a great start for the day.

Ulemper: The ony negative was not enough cooking pans, there was only one.

Fordeler: Easy walk to and from the train station. Decent breakfast. Very spacious and comfortable room.

Fordeler: Location

Ulemper: Kitchen was poorly equipped. No mugs only tiny tea cups so you were making a real coffee or tea in 3 cups Asked for mug they don’t supply. Cookware not nonstick can’t really cook in this place one small tray in oven to use. They have huge stove but don’t make it easy to cook a meal Wasted my money for kitchen not even a real breakfast bowl for cereal

Fordeler: Centrally located. Easy access to 2 subway lines. Walking distance to many restaurants, old Montreal, museums and train station for day trip to Quebec City (took 1st train out and latest returning back).

Fordeler: Location was great! Near train station for Amtrak. Breakfast was fine. I arrived early and was not only checked in right away but given an upgrade to a lovely suite. It even had a Powder room! The suite, including kitchen, was spotless and the bed very comfortable. Had a good night sleep. Every member of staff I met or passed in the hallways was polite and friendly. The concierge (Antonin) was especially helpful.

Ulemper: Nothing. My experience was entirely positive.

Fordeler: Our apartment was huge and the hotel was a great location

Ulemper: N/a

Fordeler: Hotellrom, posisjon

Ulemper: Frokosten kunne vært bedre. Parkering er ikke enkelt

Fordeler: Loved the bed & linens, gigantic walk-in shower & bathroom( loved the small magnetic mirror attached to the larger mirror), location was great Continental breakfast buffet was more than adequate. Nice large room

Ulemper: Nothing, everything more than adequate.

Fordeler: Rooms are nice and chic, comfortable. A full hair dryer was provided, which you almost never see. Staff was helpful and polite.

Ulemper: Parking was a block away at a conference center, thought the listing stated parking, which we assumed meant on site.

Fordeler: I liked the location and ease to getting to the events I was in town for. The room was large and well maintained The breakfast was also a positive.

Ulemper: We drove our car to Montreal and would have preferred if the hotel had a deal on parking. We were there for more then 48 hours. @ $25 a day that gets pricey.

Fordeler: Breakfast

Ulemper: No

Fordeler: Loved the large screen TV, free wifi, Apple Mac with large computer screen, our view in 906 was great. Everything was perfect we were very surprised and pleased. Thank you! If and when we come back we will stay there again!

Ulemper: Nothing!

Fordeler: Loved everything! Great staff at front desk . Perfect room with computer. Great bathroom with fluffy towels. Excellent coffee throughout the day

Ulemper: Nothing could be better

Fordeler: Walking distance to the subway, lower Montreal and the train station was easy access. The room was huge and very clean. The front staff always greeted us and I liked that you had to use a key card for the elevator. The breakfast was filling and decent.

Ulemper: I wished there would have been some close places to eat dinner or pick up sandwiches. However this is not the fault of the hotel. We just had to plan better after touring all day.

Fordeler: The location was great. Everything was clean and the staff was very friendly and helpful.

Ulemper: The water in the shower could have been warmer (it was not bad, just not super hot) and the breakfast essentially only consisted of bread (again, it was good, just more variety could have been better).

Fordeler: Very clean. The staff was very friendly and helpful.

Ulemper: The breakfast could have been a little more extensive.e

Fordeler: Super central in downtown, close to all major attractions including the Notre Dame and Chinatown. Close access to metro. Great furnishing. Overall a great value in the area

Ulemper: Breakfast was all cold (breads/bagels, pastries, fruit, hard boiled eggs, yogurt, juice and make your own oatmeal) Quality of the toiletries was subpar - bad shampoo and when we checked in we had half used bottles (maybe wasn’t changed by house keeping-but hope at least the linens were)

Fordeler: Everything

Ulemper: Price for multiple days.

Fordeler: Nice modern feel to the property with nice young friendly staff. Pleasant room & quality bedding. Very clean. Complimentary guest laundry which we appreciated. Breakfast was included in booking fee & offered a good selection/variety of food. Great location only 5-10 minute stroll to old town area. Parking easy to find in next block. Would highly recommend & we would stay again.

Ulemper: Nothing the hotel suited our needs.

Fordeler: The bed is so comfortable

Fordeler: Beautiful hotel! Will definitely be back!

Fordeler: We liked everything; the accommodations; the staff and the location were all 5 Star

Ulemper: NA

Fordeler: Excellent food, service, friendliness of staff, atmosphere, view

Fordeler: Classy hotel in heart of old Montreal.

Ulemper: Overall, met expectations. The staff was not as attentive and knowledgeable as advertised.

Fordeler: This hotel has a fantastic location, a friendly and helpful staff, and plenty of character. We were pleasantly surprised to receive a room upgrade. Excellent restaurants and many major attractions were within easy walking distance. We loved staying at the Hotel Nelligan.

Ulemper: The only thing that we didn't like was the breakfast. Service was slow and some items were not cooked properly.

Fordeler: Excellent food and service!

Fordeler: Everything from the check in process, to the cleanliness of the room, the amenities, location, staff attentiveness... were above our expectations. I am a stickler for a comfy bed and quiet rooms, and I never heard a peep once our door was closed and in bed, even though it is in a busy part of town. Loved every minute of our stay!

Ulemper: I can’t even try to come up with anything!

Fordeler: The petite suite was exceptionally comfortable, and beautifully appointed. The staff was comprised of some of the most pleasant, helpful, people ever seen on this planet.

Ulemper: The room had an espresso maker, but did not have a regular coffee maker. For those of us who find espresso unpalatable, a regular coffee maker would be far preferable.

Fordeler: Location and hotel staff excellent

Ulemper: In bathroom there was no place to put anything and then after to night’s we had to switch rooms as our a/c was not working.

Fordeler: Great location

Ulemper: Nothing

Fordeler: Character of hotel and front desk staff were helpful and friendly

Fordeler: Awesome through and through ! I had a standard room, yet it was vast (51m2 / 550sq.ft), tastefully decorated and excellente appointed, with a huge 2x2m bed (same as home :-)) ), an expanded kitchen-like bar with fridge, sink, microwave, real expresso machine (making excellent coffee ), and dishes for dînette for two. Wide desk and comfy seating area, huge bathroom with both large bathtub and glass shower booth, and all the creatures comforts one may rather expect from Fairmont or Belmond-class hotels (just for at least 2 or 3x more). Also loved the twin, high powered USB sockets at each side of the bed, the real fast and stable WiFi, awesome gym and spa, efficient and quiet airco. Actually, it felt more like a homey apartment where one could stay, than a hotel room were happy to leave. Location is great as well, within walking distance or a cheap Uber ride from the main attractions. And let us not forget the staff, at the front desk who manèges an early check in as we were flying in from an LAX red eye for an early business meeting. Also the two concierge ladies, Lydia and Maria, who advised us enthusiastically and accurately about things to do, and efficiently helped us book cars and hotels for the rest of our trip that needed adjustment.

Ulemper: This is a minute detail, but we hated those heavy, non automated glass doors to enter the main lobby: a five star hotel does deserve automated doors.... And / or possibly, a bell man more on the lookout for arriving guests.

Fordeler: I booked the hotel for my girlfriend's birthday and Lydia from the concierge happily offered balloons, birthday card and a delicious cake for her which was very thoughtful and made us feel very welcomed. The hotel has got amazing sauna and rooftop jacuzzi. And the room is very clean. Definitely worth the value.

Fordeler: Great stay and helpful and friendly staff. Rooms are spacious, clean and comfortable. The concierge was very helpful in ensuring we had a great stay and preparing our room. Great amenities as well. Would highly recommend!

Ulemper: no complaints.

Fordeler: Swimming pool area

Ulemper: Staff felt too relaxed, all a bit slow and laid back if you’re use to things happening at a good pace.

Fordeler: Very comfortable bed, excellent spa, and brilliant staff! We had a lovely honeymoon, thank you.

Fordeler: Fabulous location and on a nice day easy to walk to other parts of the city. Very friendly and welcoming reception from the staff.

Ulemper: Minor dislike was probably just the shower. Otherwise nothing much to comment.

Fordeler: Service, location, comfort, bed, quiet, staff

Ulemper: Hot water pressure was almost non existent-- in shower, bath, and sink. Staff was ready to help; however, I didn't notice this until late at night on my one night stay. Wouldn't normally be a huge deal but the luxurious bathroom is what made me choose this hotel over two other similar contenders. Additionally, HBO was the only channel that didn't work. Not sure if they advertise having HBO on the website, but it was on the channel guide and didn't have any service.

Fordeler: Location is perfect for downtown sightseeing. Staffs are very friendly and kind. They were very supportive for our requests. Room is spacious and interiors are very cool. I will definitely come back this hotel next time.

Fordeler: Spacious room, central location, sparkly clean and every staff is helpful and friendly. There’s valet and a Tesla charging station. I brought my dog, they prepared bowls and treats.

Ulemper: Nothing.

Fordeler: room is big and comfortable

Fordeler: Well kept premises. Came across a very professional and courteous staff. Spacious, and comfortable rooms. Excellent location. Parking friendly

Ulemper: Very expensive breakfast service. It had a rather restricted menu, and it was definitely understaffed

Fordeler: Starbucks and restaurant downstairs are excellent. Rooms are spacious and clean. Staff are extremely attentive. Everything was perfect.

Fordeler: De ansatte var svært nyttig for å identifisere restauranter og barer å besøke.

Fordeler: The location was excellent The rooms were a spectacular blend of old world but new and modern. The staff could not have been better! They were very helpful, friendly and went out of their way to make being there special.

Ulemper: My only complain was that I paid up to get a water view room, but being on the second floor, we mostly saw the tops of trees and not much of the river.. so while it was technically water view I would have expected a full view. so request a higher floor if you pay up for river side.

Fordeler: Hubby gave me a two night stay at the Auberge du Vieux-Port in Montreal for a Christmas present. It couldn’t have been better. We arrived on a Monday and after a bit of difficulty finding a place to park, checked in. The hotel staff were simply amazing. Every one from the cleaning staff to the valet were probably the most accommodating and kind and gave the impression that they really liked their jobs. We were surprised with a room upgrade to a king river view on the fifth floor-#503-ask for it. Ultra clean, very comfy bed, coffee maker in room and good toiletries. A HUGE shower with multiple jets no tub though but that was fine with us. The hotel has a bar pub that serves up pub fare. I had an excellent burger and great thin fries and hubby had the fish and chips. Both were quite large portions and the staff cheerfully accommodated some changes and ommisions. The best part is that the hotel is located centrally in Vieux-Port Port and between Isle de la Commune road and the famous and beautiful Rue St Paul. Fabulous restaurants and shops made it difficult to choose. Parking is off site and costs 25$ per night to self park or $35 for valet parking in a covered garage. We loved every minute in spite of the bone jarring cold and snow.....it just made it more magical. We will definitely be back!

Ulemper: Offsite parking.

Fordeler: The bed was very soft and fluffy. Very friendly and helpful staff! They were able to help us with all our needs and provide suggestions for places to go/eat. The room was very unique and had a great view of the river as well as the ferris wheel on Old Port. Location is great as well, only a short walk to tons of great restaurants, bars, and the boutiques on St. Paul. It's also very close to the Notre Dame Basilica. We were staying in the hotel for our anniversary and they provided us a nice card and a free bottle of Sparkling Wine! Just a wonderful experience!

Ulemper: Overall, we had no issues during our stay. The only slight inconvenience was that our hotel key cards demagnetized twice during our stay, but that was likely due to our own actions.

Fordeler: Nice staff

Ulemper: View was on trees and not the river. Room long and narrow with steel post in the middle. Windows not clean. Bathroom small. Bed too soft.

Fordeler: Perfect old port location and great rooms

Fordeler: Wonderful location, friendly staff, clean, and a lovely terrace as well!

Fordeler: The location was perfect for our sightseeing needs. The hotel was lovely, and the staff were helpful, gracious and friendly.

Fordeler: The staff was so helpful and the rooftop terrace was terrific.

Ulemper: Bed was way too soft for me.

Fordeler: Linens were excellent! Location great! Staff helpful

Ulemper: Cosmetic items not replaced Food tray left in room

Fordeler: The reception/concierge staff members were polite, courteous and very helpful. They helped us with booking restaurants, cabs and even a bus to Quebec City. The room was comfortable and charming. The view superb. Location was perfect. Walk to shops, cafes and transportation.

Fordeler: Excellent location

Ulemper: No breakfast inculded

Fordeler: lovely helpful staff (shout out to Daniel), lovely restaurant ( shout out to Eric) good location, lovely swimming pool, comfortable beds, nice and quiet room.

Ulemper: The hotel encouraged you to hang up your towels for reuse, which we always do for environmental reasons BUT there wasn't anywhere for you to hang the towels to dry. Need more towel hanging facilities!

Fordeler: The boutique style room. The location. Clean room.

Ulemper: We prefer to take our own luggage in and out. From USA so a coffee pot and microwave would have been nice.

Fordeler: Fred and everyone behind the front desk were absolutely incredible! Definitely coming back when I visit Montreal next

Fordeler: Two staff members, Fredrick and Matthew were very helpful during our entire stay.

Ulemper: We needed to change our original room; it had no bathroom. The shower was in one closet and the commode was in another. My wife is claustrophobic and could not stay in such a room. The staff gladly changed our room but made no mention of the increase in price which was substantial. I believe they should have stated the price increase at the time the change was made.

Fordeler: Coffee machine in room was great.

Ulemper: The separate toilet, basin facilities and shower. Fine for a single person on a business trip, not great for a couple. I won't get more explicit but some people still like a bit more privacy. Looked forward to a late soak in the whirlpool, except they were refilling it.

Fordeler: The hotel has such a wonderful interior as is such a statement-setting glass exterior. The suite was very spacious and comfortable for the best night's sleep. Modern-day aesthetic has been very pleasant to see! The staff have been very attentive to my needs and have gone the extra mile to save my life as a DJ by providing me a cable that I had forgotten -- usually, the cable is not something you would easily "whip out of a storage room."

Ulemper: The parking lot was really tight. This should come as a warning to those who drive a long vehicle, such as a Chevrolet Suburban, because, despite whatever turning radius, your vehicle may rub into a column and, in turn, can do extensive damage to the vehicle body.

Fordeler: The hotel was good. so There was the parking good and near to city sight.

Fordeler: Location terrific between Old Montreal and shopping on st Catherine. Spotless hotel and staff attentive and concerned. Rooms large and modern and well appointed

Ulemper: Nothing. Been here twice and will return again

Ulemper: That there is extra fee for parking

Fordeler: The hotel is in perfect location what is the most important when we travel. Bed was comfy, our room and other spaces clean, food tasty and the staff...The staff was AMAZING! Me and my husband travel a lot and I mean a lot (few trips to Europe and several trips in US) and this was the friendliest staff we have ever experienced. Every single person, we tried to think about anyone who wasn’t and nope-they are all amazing. Our favorite was James (waiter at the restaurant) such nice and very knowledgeable gentleman. Will definitely come back!!!

Ulemper: Parking should be included in the room price plus breakfast was a bit pricey for a simple bufete.

Fordeler: Very clean and the location is unbeatable. Right next to China town and walkable distance to the river front.

Ulemper: Nothing. Everything was perfect.

Fordeler: Great location, beautiful hotel, delicious food and drinks, but the very best thing about this hotel is its staff who were genuinely warm and friendly, helpful and efficient. This was our family's first visit, but certainly not our last. We were pleased to meet the hotel's new head, a very impressive young man who said he was there to make the hotel even more perfect.

Fordeler: Beautiful building, excellent staff. Room facilities.

Ulemper: Not the hotel's fault, but our 17 year-old daughter was not allowed into the bar due to licensing laws. A coffee lounge, or outdoor terrace area, would be a good idea to allow the family to stay together.

Fordeler: Technology

Ulemper: Small room

Ulemper: They advertise that there is a shuttle service which is misleading. It is a limo that charges twice what a direct limo from the airport does. The food, room and service are average. 4star at best. Definately overpriced. Try the well known hotels instead.

Fordeler: Staff was energetic, helpful, and seem happy to be working at the hotel. Hotel is a marriage of old and new design which was lovely. Drinks at the bar were an enjoyable beginning to the evening and dinner at the hotel was delicious and again, great staff.

Fordeler: The beautiful Victorian building, the high standing furniture of the rooms (Toto bidet toilet!) & the location. The concierge was the highlight of our stay (!). He was very friendly and did all he could to help us.

Ulemper: This is just a quick summary. The # of characters are limited. TLDR: The service was very sub-par for a 5-star hotel, closer to a 2 or 3-star. Avoid it! Room amenities: They tried to impress by offering a lot of them but most are useless (and then be re-used at no cost for the next guest, so they looked like that at least) Sadly, the useful one are missing: ie. they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne glasses but no bottle. You did get two or three 33 cl mineral water bottles (not half litter even) and three nespresso capsules but the minibar was too weak to cool them. Welcoming gift: well, none. Absolutely none. No flower, no fruit, no pastry, no champagne. Nothing. A first for a 5-star for me. Room cleaning: Very unprofessional. It even happened twice that at 15:00 our room was not cleaned yet! - The terrace was not cleaned (spider cobweb!) and not ready to use. We had to organise the furniture by ourself to enjoy it. Sometimes, the nespresso capsules wasn't even refilled or only one side of the bed was made ready for the night instead of two. Restaurant: The breakfast was a real disappointment too: uninspired and expensive. The continental breakfast was so greedy it was sad: You've got butter and jam but no bread. No juice neither. But hey! you've got a fresh cut fruit salad that was spoiled on our first morning! Not sure how it is possible if it is "fresh"but it was. Scramble eggs was awful too. Add to all that the unwelcoming staff. So unwelcoming that one morning, we even got shout at by the waiter because we didn't reserve our breakfast table! Unheard of. SPA: The small and unpleasant room was close when we tried to visit it. Open only by appointment and only by phone. The call costs you $2. The owner was not friendly. We did not use his services. A real disappointment.

Fordeler: The location was great and the bar was spectacular. The room was high tech and spacious. The TV was fantastically big.

Ulemper: On check-in I was charged for the entire stay including $1000 for incidentals even though I was told that it would just be a pre-authorization. I only found this out at check out when I wanted to pay with a different card. However, after some discussion I was refunded the the amount for incidentals but I had to pay with the same card to save time. Pre-authorization should mean just that and not full payment!

Fordeler: Brand new hotel with a classic flair, this hotel has very nice and professional staff that made my stay enjoyable. Thank you to the Mount Stephen team!

Ulemper: Nothing

Fordeler: Room was modern and clean

Ulemper: I left my ring in the room and when I called back they said it was not found. Too many steps! I would only recommend to certain people.

Fordeler: This is a beautiful building with wonderful decor. The rooms are very nice and the bed was super comfortable.

Ulemper: So much effort went into being "chic" and "modern" that it was an effort to do anything: unintuitive bathroom tap controls; lights, curtains, & blinds controlled by buttons requiring reading glasses. Also, auto toilet seat was just creepy.

Fordeler: Very nice hotel, modern rooms, great location, very nice breakfast menu, super friendly staff,...... I recommend to visit the Bar, they make a fantastic espresso martini

Ulemper: I liked everything in that hotel, except the Windows in the rooms. I would have preferred larger windows, in order to have more day light and better view of the outside.

Fordeler: Whoah what an amazing experience. The only thing that outshines the beauty of this historic gem is the incredible service. We will stay here every time we visit Montreal in the future.

Ulemper: There wasn’t anything we didn’t enjoy during this stay.

Fordeler: Myke senger

Ulemper: Frokosten var ikke inkludert, parkering var dyr

Fordeler: Fint rom, gode senger og praktisk beliggenhet i byen.

Fordeler: The location & quality of the hotel!

Ulemper: A very nice hotel that is right downtown Montreal and the busy Saint-Catherine street. .Everything was very clean and very comfortable!, plush pillows comforter and bed

Fordeler: Nice room with a very comfortable bed and sheets. The doorman is very personable. All the staff are pleasant.

Ulemper: There was a TV in the bathroom by the soaker tub which is a bit weird but it didn’t work anyway. The pool is small and dark and not on the rooftop like I had imagined. The workout equipment isn’t in the best of shape and is crammed into a tiny space. Breakfast was a disappointment with crusty pancakes that sat out too long and I think the fruit was canned. We only did that once.

Fordeler: Yes

Ulemper: Food

Fordeler: Everything! Great location, clean, beautiful facility and excellent staff! I would highly recommend.

Ulemper: Nothing!

Fordeler: Very friendly reception at the evening of arrival - first a bootle of water, then an upgrade for the room and an efficient checkin without delay. Close to Metro station Peel with good access to Place des Arts (concerts, theatre...) and to the airport (via Metro and then bus 747). Excellant restaurant.

Ulemper: All the actual construction sites on the streets in the central part of Montreal, walk was not appreciable there, some bus had a modified circulation, stops had been modified. This is not imputable to the hotel.

Fordeler: Very nice staff . This hotel is beautiful and they have a small pool and an exercise room

Fordeler: The location was excellent and very good access to the tourist office and for a bus to the historical town.

Ulemper: No breakfast

Fordeler: Updated and clean. In a great location.

Ulemper: Would prefer parking was not valet

Fordeler: I loved how it looked, and the location was great. Close to most things, but not an extremely busy site. The staff were all pleasant and very helpful. The room was beautiful, the bed was comfy. The room was kept very clean and nice. We took advantage of the special for dinner in the restaurant, and had one of the best dinners we have ever had. I had the salmon, my husband had the beef, and we shared a calamari, all of which were outstanding.

Ulemper: My only complaint is there could be a few more hangers in the closet, but otherwise we were totally satisfied.

Fordeler: Room was modern and clean

Ulemper: Front desk staff was useless helping with bags from truck and helping with parking my vehicle.Small gym.

Fordeler: The hotel is amazing. The breakfast was delicious. We would most definitely stay here again. Everything was perfect,, from the valet parking to the amazing room with a fireplace.

Fordeler: Rooms and beds excellent, hotel very clean, well situated to walk everywhere and good restaurant. Excellent helpful staff.

Fordeler: Not enough good things can be said about this hotel. It is beautiful, clean and the rooms spacious. We had a luxury King and the bathroom was the size of the bedroom. The staff was excellent. The concierge secured us a dinner reservation at a place that was booked solid. You also can't beat the location. Right by shopping, restaurants and Bell Centre.

Ulemper: There was a wedding reception going past midnight. Our parking was comped because of the noise which was a floor below us. That was a nice gesture.

Fordeler: Great room with incredible bed and pillows Great service!

Fordeler: Location was nice

Ulemper: The rooms - air conditioning was terrible - beds were uncomfortable

Fordeler: Friendly staff Comfortable beds Great bathtub!

Fordeler: I liked the TV in the bathroom.

Ulemper: A little to old Hollywood for my taste but a nice, well appointed room.

Fordeler: Greattttttt just need a pool

Fordeler: Facilities in the room were good, including a TV in the bathroom!

Ulemper: Room service food was brilliant, however my steak was a little cold and the chips a bit burnt. My partner’s meal was really nice though.

Fordeler: Restaurant on premises was a plus. Great service. Convenient for room service also. Housekeeping flexible. Overall staff was friendly and engaging. Convenient location for downtown strolls.

Fordeler: This is a very beautiful hotel at a perfect location for shopping and sightseeing. The staff is the element that puts this hotel over the top. There is such hospitality and for our special visit, they went well beyond any expectations to make our stay memorable.

Fordeler: The staff (Julie), were wonderful.

Ulemper: The bathrooms have needed heaters for years !!

Fordeler: We loved the hot chocolate in the lobby. The ambiance of the room was wonderful. The bathroom was beautiful. The staff was extra friendly and helpful.

Ulemper: The workout room was jammed full and seemed like an afterthought.

Fordeler: Beautifully dobet

Fordeler: The staff was helpful and friendly. The location could not have been better, the rooms were well laid out, and the view from the Terrance is striking. Also, loved the room service robot.

Ulemper: Nothing

Ulemper: Robot didn't get right order, my first room service order didn't go through had to follow up with phone call, which is not a big deal. Main concern was that the room has a musty smell.

Fordeler: Gorgeous room and neat setup! Very comfy bed! Would Definitely stay here anytime i come back to Montreal. Easy check in/out. Great location walk to any side whenever.

Ulemper: Valet should be included with your stay. Or have the 35$ be a flat fee for your entire stay.

Fordeler: Stylish, although generally cool and cold atmosphere, staff very friendly and courteous. Very good gym!!!!

Ulemper: Air conditioning temperature can only slightly be adjusted in the room, nothing else, especially not the ventilation!

Fordeler: Walking distance to many places.

Fordeler: All was excellent

Fordeler: Great location and a very stylish room - had the standard and was pleasantly surprised to find it bigger than expected, photos don't do it justice. Very comfy bed and not much noise from the corridor

Fordeler: Absolutely no complaints what so ever.

Fordeler: Easy checkin/checkout. Able to put a bottle of wine for us in the room ahead of time.

Ulemper: Technology for TV's was hard to use and unresponsive.

Fordeler: Modern, clean hotel. Fast check in and check out. Friendly, helpful staff.

Ulemper: Room size could be a bit larger.

Fordeler: The property was in a very convenient area. Close to city centre

Fordeler: The room was excellent, the location very central, good gym

Ulemper: Breakfast was awful, service a bit slow overall in the hotel. Roadworks all around the hotel (and everywhere in Montreal)-make accessibility by car rather painful

Fordeler: Location is excellent! Complimentary breakfast was delicious, with bacon, eggs, little potatoes, smoothies, fruits, all sorts of breads, (bagels, English muffins, etc.), viennoiseries, cereals, etc. Asian restaurant adjacent was a bonus. Nice bar-restaurant on top.

Ulemper: Family of 5, Important to know: not cots/rollaway beds are allowed in double rooms. your little one will have to sleep with you :) or find another alternative. There is no parking on spot, so you will have to park accross the street yourself at Indigo Parkings 28$ or pay 35$ for valet to park it there for you. The bassin on the terrace is a basin, not a pool! A basin in this case is like a jacuzzi, only longer. My 7 year old son liked it because his feet touched the bottom, but it's right next to the people eating at the restaurant, therefore No Splashing allowed!! It's a beautiful place, and although we did not spend much time at the hotel except for sleeping, I do not consider this a family hotel.

Fordeler: Great location, recently remodeled hotel, well done. Good restaurants and friendly staff, not much wrong!

Fordeler: Location was good.

Ulemper: Poor management of regular work like housekeeping. Housekeeping management was simply absent. After 8pm no more service ! I never heard of this before.

Fordeler: Concierge Rocco is excellent, professional, nice and know exactly how to do his job. One of the best concierge I have ever meet.

Fordeler: Excellent breakfast in the restaurant downstairs very comfortable rooms

Fordeler: Breakfast is very good with choices. Location is good! very near to main shopping and restaurants.

Ulemper: On Room floor lighting is very low cant even read room number. There is light behind headrest which reflects on t.v. ....

Fordeler: - Room was clean, mattress, bed comforter & sheets were comfortable - Staff was friendly - Restaurant downstairs was great - Very trendy/modern hotel - Good location

Ulemper: I didn't like how breakfast wasn't included in your stay. I paid $1,000+ USD and had to pay to eat breakfast on top of it. Was hoping it'd be included to save some $$. It was Grand Prix weekend & hotel fares were through the roof (understandably so). To better accommodate visitors, include breakfast in stay. Even if you offer a certain package where breakfast is included.

Fordeler: The staff were so nice and the environment when you walk in is so fun and unique we instantly fell in love the stay was fun and I enjoyed every minute would highly recommend

Ulemper: I didn’t like leaving!

Fordeler: People were amazing.. always pleasant and happy and helpful

Ulemper: Nothing

Fordeler: Føles som hjemme.

Ulemper: Ingenting.

Fordeler: Elsker beliggenheten, i rommet på hotellet og servicen

Fordeler: Utmerket service, personale og veldig fint og stille rom

Ulemper: Ingenting

Fordeler: Jeg prøver alltid å bo der. Det er den beste veien!

Fordeler: Excellent hotel with great room and staff. The front desk give my little sister a gift, Which makes she so happy. The room is spotless clean with high quality facilities. Especially the comfortable bed, makes me want to stay there again.

Fordeler: Staff is super friendly! Best bed in the world! Location is brilliant!

Ulemper: Everything was perfect!

Fordeler: Room and location

Ulemper: The staff at the reception was unfriendly and unprofessional, They said I am young and they just have families in the hotel and they don't want me to host any party. this prejudgement was not acceptable at all and they were even worst by not even smiling back to us. Finally they said that they are facing problems with booking.com and the reservation making through this partner so be prudent

Fordeler: Parking access. Lobby nice but noisy. Food at Renoir was excellent. I thanked the chef and congratulated the very good restaurant manager.

Ulemper: The speed of delivery for things you ask. Which wastes slot of time of a tourist. The Renoir is excellent restaurant as mentioned above but first day every one was great but second day the waitress was very bad. It’s took 50 minutes to deliver breakfast, we were late for our next activity. Parking access was very good but bit slow. Reception people also not consistent in helping. Some are good. The people who come for room cleaning and room check can do much better job. Therefore overall I think I this hotel needs to be consistent in delivering services. I accepted the rate when I booked due to brand name, but the from above mentioned feedback I think highly priced.

Fordeler: I did not have breakfast at the hotel but the location was superb, right in the centre of downtown. From arrival to checkout every interaction I had with a staff member was polite and friendly, in some areas they went above and beyond. I had broken my wrist a week before and arrived in Montreal to find my Airbnb had been a scam. After some tears and internet searching I chose the sofitel. I arrived at the hotel a little battered, the Porter/Doorman D'arcy was the kindest most helpful, loveliest person I could of encountered. The help and and consideration shown was very much appreciated. I was helped through checkin by a lovely staff member as well and then escorted to my room. D'arcy helped me arrange my cases and open them and later a lovely note was sent gifting a dessert and ice cream to help me relax after a very stressful arrival in Montreal. The concierges in the otel were brilliant, from helping to arrange excursions to helping me create a walking tour for myself to see all of the main landmarks and lively areas. My room was very spacious and had a very well equipped bathroom, and all areas were kept very clean by the cleaner. To the hotel - Thank you, you all made my stay in Montreal perfect :-)

Ulemper: The water pressure in the shower cubicle could be better.

Fordeler: Check in staff friendly, well informed, helpful with queries (it was our first time in Montreal) and a pleasure to deal with. Breakfast was excellent too and staff very accommodating.

Ulemper: Nothing … it was excellent

Fordeler: Staff was effective. I liked that housekeeping turned down beds in evening and they left water.

Fordeler: Very comfortable. Loved the old world charm mix with the contemporary upgrades.

Fordeler: I like the washrooms

Ulemper: My mom and I were the only black people and we faced major racism the staff thought we were Uber I pay to get the 5 star experience and that is definitely not what I got

Fordeler: Perfect location, clean and comfortable

Fordeler: The marble bathroom with separate bathtub and shower. Amazingly beautiful!

Ulemper: No

Fordeler: Location

Ulemper: The main door was close all the time

Fordeler: The personnel at the restaurant. They were just great.

Ulemper: The first room we were given was right beneath the gym and was a bit noisy during the night.

Fordeler: It is a brand new contemporary hotel. Is very centrally located and adjacent to a metro stop. Everything works as it supposed to and the beds are very comfortable. I like being able to go to the swimming pool in the afternoon to relax.

Fordeler: Location, clean

Fordeler: Very comfortable room. Clean facilities and super friendly staff. Bus from the airport (747) stops almost outside the front door and a snip at $10. Decent restaurant on site. Breakfast advertised at $10 is misleading: little extras to make a proper breakfast add significantly to the cost. It was nice though!

Ulemper: Advertised food prices are for very basic fare: I suspect there won’t be a single resident taking a $10 breakfast.

Fordeler: Breakfast selection was extensive. Liked the idea of having to sit and order my meal rather than fixing it all myself. Wait staff was exceptional; very attentive to our needs. Location of the hotel was very convenient. Was able to access many parts of the city by foot.

Ulemper: My reservations were made with booking.com. Price of the room that was charged was not what was part of my confirmation. Was not aware that room rates that were charged changed every day and of course went "up" never down. Was also not aware of all of the taxes that would be charged as well. Ended up costing us a lot more than what we had budgeted for.

Fordeler: Enjoyed our stay. The hotel's location Is very good. Staff very helpful.

Fordeler: The hotel is very clean and comfortable

Ulemper: I do not have anything to complain about

Fordeler: Emplacement

Fordeler: Everything was perfect! The bed was most comfy and the place was spotless. We will definitely return.

Fordeler: Beautiful rooms - clean & spacious! Pool & fitness room we're awesome (love all the windows!)

Fordeler: Everything. It felt like a luxury hotel in al aspects. Could have been the W. Rooms were very clean. Pool was stunning. Staff was very nice and gave us wonderful suggestions as to where to visit.

Ulemper: Breakfast could be included.

Fordeler: Clean, spacious room. Friendly helpful staff. Easy parking.

Ulemper: Better choice for breakfast bar. Our breakfast in the dining room was cold as was our coffee.