West Hollywood Hoteller

Fordeler: very classy feeling. beautiful space and decor. great history.

Ulemper: the service around the pool was that of a 3 to 4 star hotel. Servers would leave garbage on the tables . slow to get a drink or help. Not so classy as the rest of the hotel

Fordeler: Staff is helpful garden is amazing

Ulemper: location is so hard to find.

Fordeler: Everyone was wonderful. The rooms were clean and everything was well organized.

Fordeler: Great staff, location, rooms, bath products, bathroom, all of it. Fab. Love it.

Fordeler: Alt var fantastisk. Rommene var rene og alt var godt organisert.

Fordeler: Full service, location.

Ulemper: I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.

Ulemper: The mattresses were too old and lacked firmness.

Fordeler: The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.

Fordeler: Staff was ecellent

Ulemper: Parking a little too expensive

Fordeler: IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.

Fordeler: Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.

Fordeler: The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.

Fordeler: As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations.

Ulemper: Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.

Fordeler: The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.

Fordeler: Loved the location of this hotel. Service was great as well!

Fordeler: The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic.

Ulemper: The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.

Fordeler: Nothing

Ulemper: Everything

Fordeler: Good location; great proximity to downtown restaurants and shops. Bed was comfortable, front desk staff was friendly.

Ulemper: Bathroom was dingy and difficult to use. Floor, shower and sink basin are concrete and not desirable in any way. Bathroom sink ackward and not conducive to even washing hands. Floor looked dirty. I expected much more from a traditional BH Hotel. Spent a brief moment in the bar. Bar staff was inattentive and aloof. Thermostat in the room was broken and the room was cold all night. I'm the morning, no valet until 7:00 a.m. I had to fetch my own car from the parking garage across the street. I am not likely to return...

Fordeler: Location

Ulemper: Cramped room No drinking glasses in room No where to open luggage except on bed

Fordeler: Loved the diner on the property. Food was fabulous!

Ulemper: I booked a stay in early February, more than 3 and a half months before my actual stay the the Best Western Hollywood Hills. Upon arrival, I was asked for a "voucher" and supplied my email confirmation. After looking over the email for 15+ minutes, the receptionist finally told me that they had overbooked the hotel and would have to send me to a partner hotel for the night. For my troubles, I was given 2 breakfast vouchers and my cab was paid for. The partner hotel was over 20 minutes away, putting me further from my location for the next day. The partner hotel was the "Beverly Laurel Motor Hotel" an extremely dated and generally unkempt motel. I was thoroughly displeased with this room, as well as with the adjacent greasy spoon diner. Had I known I was going to end up in this roach motel, I never would have booked through Best Western. I highly suggest booking through a different hotel, not worth the risk of being overbooked. In all fairness to the BW Hollywood Hills, it did appear to be fairly nice. Unfortunately, I didn't have the luxury of staying here.

Fordeler: Loved the location and being close to everything in Hollywood. The restaurant downstairs was also pretty good.

Ulemper: Unfortunately, the Internet/wifi was down all morning until we left at our checkout time. Other than that, things were good.

Fordeler: place was very clean and good size room. The biggest restroom in any hotel in hollywood so far, comes in handy when sharing a room. Everything was close by and in a nice neighborhood. Would stay here again.

Ulemper: You could hear everything in the hallway. But everyone staying on our floor that night was not that loud when walking through the hallways. I know that supply and demand is the way the hotel rooms sell but $180.00 + $20.00 for one night on a week day was a bit much for me.

Fordeler: The hotel has a great location. The room was very bice and clean and we even had the view of the hollywood sign. Overall, very friendly staff and great place

Fordeler: I liked the spacious shower, and that they had fridge, micro and coffee in the room. We never had a chance to try the coffee shop, but enjoyed the stay overall. Didn't bring my bathing suit or I would have tried the pool. Our room was clean, comfortable bed. We would stay here again.

Fordeler: I didn't expect the rooms to be as spacious as it was. The room was great, the staff was very helpful and the location to the boulevard was unbeatable. Also, it's located next to the best doughnut shop in LA Kettle Glazed Doughnuts.

Fordeler: We really liked the restaurant at the hotel, so nice not to have to search for a restaurant to eat at. Great food.

Fordeler: Stayed overnight, we had to do somethng in the area and needed a place to stay close to our event. Everything went smooth,: booking, confirmation, check-in & check-out Nice place to stay in Hollywood, very Historical-Retro vibe.

Fordeler: Room and bed was very comfortable

Ulemper: Shower is big but curtain is very small so it is cold when using the shower and the floor outside gets all wet

Fordeler: GREAT LOCATION, AWAY FROM THE BUSY PART OF TOWN, IN NICE RESIDENTIAL AREA. PLACES TO EAT, SHOP AND EXPLORE L.A. NEARBY. FRIENDLY ACCOMODATING STAFF AND CLEANING CREW. EASY TO GET TO.

Ulemper: NOISY DUMPSTER(S) SERVICES BELOW ROOM WINDOWS.

Fordeler: Elsket spisestedet på eiendommen. Maten var utmerket!

Fordeler: The staff is very nice and the balcony in the room was a nice touch.

Ulemper: Very inflexible, no option for late checkout or even a cup of coffee on the roof... forget complmentary coffee The bathroom was pretty run down, there were stickers on the ceiling and they didn't even provide bodywash! There was only ONE waitress at the cocktail bar on the roof. It took forever to get a menu and then even more time to place my order. I had one drink and just said "forget it." I've stayed at their hotels in NYC in the past and was blown away by the amazing experience I had there, here I wasn't For the price, I can't say I'd stay at this location again.

Fordeler: Pool area / decor / location / staff

Ulemper: Bed/mattress

Fordeler: The hotel was clean, the staff was friendly, the facilities were great, the roof deck was nice and the location was ideal.

Fordeler: Hilarious staff and very friendly.

Fordeler: Staff

Ulemper: Room was small for the price, bathroom door needed to be not see through, and it was a lot farther from the Hollywood bowl than stated

Fordeler: I choose this hotel based on photos online , however they must have stolen the pictures from another site as the building nor the rooms were anything like the photos. It wasn't a terrible stay, but when I think the hilton was the same amount I should have just stayed there instead. Especially when this hotel charged for parking as well. I wouldn't stay here again unless it's around $65 dollars.

Fordeler: I liked the overall setup of the room. I found it to be very accomodating.

Ulemper: The front desk did send someone upstairs; only to find out the person screaming had a mental condition. I was told that had the hotel staff known other arrangements could have been made. In the meantime; the screams continuad off and on my entire stay. I found it very disturbing and wondered how the hotel could have it differently.

Fordeler: For a "budget" hotel this close to the airport, they don't have to try as hard as they do to make you comfortable. All the staff were friendly and helpful. We even got upgraded to a jacuzzi room for no reason!

Fordeler: The rooms were decent sized

Ulemper: Bad neighborhood, the shuttle driver didn't drive our shuttle bus time because he wanted to finish his coffee, the beds are very uncomfortable, we bought an executive room and they don't tell you until you get there that instead of having smoking and nonsmoking that they just stick an air purifier in the room and call it good.

Fordeler: Close to LAX. Clean hotel. Great breakfast. Free parking.

Ulemper: Water pressure could be a bit higher

Fordeler: Bed

Ulemper: Air conditioner not working unfriendly staff

Fordeler: Down/like pillows. Very comfortable.

Ulemper: The room had a raid/bug spray odor. The shower although beautifully marble tiled, had a methane smell, perhaps sewer gas while in use. It is also very small. No bathtub. $ 200 + for this room. Spent $100 less at the comfort inn in Sherman Oaks and the room was superior. Go figure ....

Fordeler: This is a great little hotel in a quiet neighborhood in the heart of Beverly Hills. Unique, convenient and pleasant. Rooms are not too big, but very well appointed. I got a great deal through Kayak and would definitely stay here again.

Fordeler: Steve

Fordeler: The room was big and pretty clean. the bed was pretty confortable and the air conditioner worked fine. You get good value for what you pay.

Ulemper: The elevator is pretty old. This is my second stay in the hotel, and last time a person got trapped in it. it should be overhauled or changed otherwise.

Fordeler: Spacious room

Ulemper: Noisy

Fordeler: newness of furniture, TV. Comfort of bed. Function of air-conditioning. parking.

Ulemper: Smell in halls. size of room. price. general skank of the whole place. I understand that this is a high-demand area, and several features were done well, but for $150/night they could surely improve the dingy tired feel of the place. I travel a LOT and stay in 2-3 star national chains like Days Inn all the time. This one is over-priced and sub-par compared to others. If you're a family or group of friends/bros who are touring hollywood, then go for it. If not, you can find elsewhere in LA that's better for le$$.

Fordeler: Next door to in and out burger, great breakfast, great location

Ulemper: It smelled weird

Fordeler: Location was convenient.

Ulemper: Requested quiet end of rooms. Did not matter because walls thin and can hear people talking down hall.

Fordeler: The attention from the employees

Ulemper: Found a roach walking around the walls and a cricket in the bathroom