Hoteller i Hounslow

Fordeler: God valuta for pengene, gode rene rom

Fordeler: Great budget hotel , that was very clean & exceptional value.

Ulemper: N/A

Fordeler: Plenty of food at breakfast. Central for shops, bank etc. Good pubs.

Ulemper: Everything was fine.

Fordeler: The room was spotless - warm and comfortable. I would highly recommend it to anybody at the price. I had walked by it hundreds of times since it was built while working in London. It will be my accommodation for all future visits. Many thanks.

Ulemper: Nothing

Fordeler: Det var billig, selvom personalet ikke kunne så mye engelsk kunne de levere ok service, de prøvde hvertfall være hyggelig og greie.

Ulemper: Spiste ikke frokost, var for dyrt. Personalet var ikke veldig god i engelsk. Hånklenfe luktet dårlig, og fant masse støv og skit på rommet etter hver gang. Ikke særlig fornøyd

Fordeler: The triple room arrangement with the bunk bed was really nice

Ulemper: My bed came without sheets and the bedding itself was quite dirty. The shower was also too small to move in and the door was see through - we had to go to other rooms to shower

Fordeler: Compact, smartly designed rooms . Good air conditioning.

Ulemper: The heat outside meant that the air con dripped water into the room all through the night and I couldn't get myself to fall asleep . It settled on nights 2 and 3 however.

Fordeler: Shower

Ulemper: Shower

Ulemper: Couldn't find the entrance to the carpark. Need to make the postcode clearer for people to understand.

Ulemper: Lukt og ikke rent litte rom

Fordeler: Staff on reception were very friendly and helpful.

Ulemper: Rooms are extremely dated. It is well overdue a refurbishment. It doesnt feel or look clean.

Fordeler: Nothing went well this is ridiculous and will never use again.

Ulemper: Made an accident booking on the 21/02/2020, and I was unable to get a refund or change the date.

Fordeler: Praktisk beliggenhet med et t-bane bare et steinkast unna. De ansatte er veldig høflig. Stedet er rent.

Fordeler: Bes sengetøy og seng var utmerket og kvalitet håndklær

Fordeler: Profesjonell alle rundt

Ulemper: For dyr.

Fordeler: Terminal 5

Ulemper: Litt av en labyrint

Fordeler: Komfortabel seng. God frokostbuffé. Flott personale.

Ulemper: Internett-tilkobling er svært sakte

Fordeler: Alt var bra.

Fordeler: Beste sengen i mitt liv!

Fordeler: Location, convenient for overnight stay between the flights

Ulemper: Reception agent took too long to check in, TV remote control didn’t operate, had to turn off TV, internet didn’t work in the morning, there was no connection. This is unacceptable for the price that I paid.

Fordeler: Location adjacent to Heathrow Terminal 5 is excellent.

Ulemper: Room we were allocated was at the end of a corridor where there was no lighting. We could not see the room number as it was too dark. On check in we were informed that breakfast was all room service due to the health restrictions and could be served at any time. At check in I filled in a form requesting breakfast at 05:00 to 05:15 and this was accepted. Next morning: no breakfast. Room service informed me that breakfast was not available before 06:00 as the chef started work at 05:30!

Fordeler: So good close to the terminal and so quite , just what we needed.

Ulemper: Nothing

Fordeler: Location

Ulemper: Despite several emails to hotel to know if they were indeed still open or if we could have early check-in-NO RESPONSE.due to covid19 breakfast was via rm service we filled out required forms and gave to reception at 3pm,the food never arrived and we had to get on our flight starving.The shower was only tepid and made a buzzing noise when tried to put it on full power.A woeful experience for a supposed 5star.disgusted.

Fordeler: location was perfect...most staff were polite and professional...

Ulemper: expected room not to have any offending oder....cleanliness was subpar....room was below ground which made the experience even less pleasant...just and average stay....certainly below 5 star.....

Fordeler: Very polite and helpful staff.

Ulemper: Considering the Covid 19 lockdown, there was nothing to not like.

Fordeler: The rooms were spotless, the beds amazingly comfortable and the breakfast couldn't have been better. The short walk to Heathrow was definitely a big plus.

Ulemper: We had such a short stay so didn't find anything to dislike and probably wouldn't have.

Fordeler: Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.

Fordeler: location to the airport

Fordeler: We stay here,because it is convenient and easy to get to all terminals. It is always clean,bed is comfortable and obviously close to the terminals.

Fordeler: Very convenient for the airport, comfortable rooms.

Ulemper: There is only one elevator from the airport link down to the hotel. This was not working and all bags and skis had to be carried using the escalator.

Fordeler: Location to T5, and travelled the day before my early flight so woke up rested before a long haul trip.

Ulemper: Thought the prices for food were high, so wandered over to T5 for a meal.

Fordeler: Easy check in.rooms great.atmosphere good.

Ulemper: No kettle or tea making facility.

Fordeler: All normal

Ulemper: If they checked out the cleaning of the room especially the toilet before my check-in

Fordeler: Cool room decor

Ulemper: Huge noisy party going on all over lobby when I arrived. Couldn’t find check-in desk. Couldn’t hear what clerk was saying because noise was so loud. Couldn’t get WiFi in room but couldn’t call desk because no phone in room. Tried to go back to lobby for information, but noisy partiers marauding in hallways made me turn back and try to get a little sleep.

Fordeler: Good location and excellent value for the money. Staff appears to be better trained than on previous visits.

Ulemper: Since this is Marriott's deluxe youth hostel brand, younger travellers will probably favor it more than older ones. USB ports in the rooms are too pokey.

Fordeler: Praktisk beliggende i forhold til flyplassen

Ulemper: Ingen gratis busstransport. Må betale 5 engelske pund én vei. Vår luftkondisjonering :brøt sammen midt på natten. Lang gåtur til noen andre butikker og restauranter. Omtrent 1/2 til 1 mile gange. OK, hvis det er en fin dag. Ikke så bra på regntunge kalde dager. Også underbemannet.

Fordeler: Hotellet var flott for beliggenhet og pris. Restauranten var over! Maten og de ansatte var utmerket.

Fordeler: Rent og behagelig

Fordeler: Helt nye, nydelig hotell og en enestående Garden Inn. Komfortable og sprø rent. Hyggelige ansatte i baren og sjekker inn. Enkel tilgang fra Hatton Cross røret slutter.

Ulemper: Les en anmeldelse som transport var dårlig og være enige om. Dyrt og koster GBP 4:50 Hvert av dem. enda verre var den gretne, uhøflige, lite hjelpsomme CRETIN som kjørte bussen. Forferdelig.

Fordeler: Walking distance to Hatton Cross station. Comfortable room.

Ulemper: Taxi was 10 minutes late because he was asleep behind the hotel. Nothing much around there to walk to.

Fordeler: Clean

Ulemper: Location

Fordeler: Proximity to tube station Close to motorway junction Clean Well equipped Friendly staff Good value for money Superb buffet breakfast

Ulemper: Nothing

Fordeler: Halve prisen av det man må betale for tilsvarende sentralt i London.Nærhet til Heathrow,uten at man må ta taxi eller kronglete shuttlebuss for å nå hotellet.Hatton Cross er første stasjon etter Heathrow på London Underground,og derfra er det fem minutter å gå til hotellet.Restaurant og bar finnes,og snacks/drikke er tilgjengelig døgnet rundt i resepsjonen.Bra størrelse på rommet.

Ulemper: Ikke noe negativt å si.

Fordeler: It was organized well in terms of Covid restrictions.

Ulemper: Room service could have been better No concierge service for older visitors with lots of luggage

Fordeler: The room was clean and cozy

Ulemper: No one to help with the luggages

Fordeler: Breakfast is very good. Transportation is convenient. It is safe so you do not need to worry about coming late to the hotel.

Fordeler: Convenience

Fordeler: Good for an airport hotel.

Ulemper: A bit of an expensive cab ride if you get in after the hotel hopper bus stops running for the night.

Fordeler: the front desk staff very accommodating, as we arrived early from the us, she advised us to have breakfast & get settled first & she would do her best. before our meal was done she came to advise us both of our rooms were ready. Now that is service.

Ulemper: I needed an airport shuttle, I assumed it was provided by the hotel? It was not as we boarded shuttle we were told it must be pre paid by apple pay or cash. we did not have currency yet after flying 22 hours. not the best first impression of London to st

Fordeler: The hotel is very well staffed. They clearly care that you have a good stay.

Ulemper: Whilst it’s next to Heathrow, there’s not much in the vicinity like pubs or restaurants nearby. Thus you’re somewhat stuck with the on site facilities.

Fordeler: Free bus to airport was good, quiet

Ulemper: Wasnt very clean, bathroom was ugly, double beds were tiny. Asked for info by email, questions weren't answered. Receptionist was not particularly friendly nor helpful.

Fordeler: The bed

Ulemper: The shower was broken The bath room wall had dirty marks The swimming pool was not working

Fordeler: Location

Ulemper: Car parking for hgv 50 pound a night / crazy ... no cleaners cleaning whilst homeless residents covid 19 all not social distancing and sharing cigarettes outside and all drunk - no one wiping down doors handles and the lifts too :( also no kettle in my room and room was very expensive 78 pound with the gym and pool obviously not open !!

Fordeler: The staff were welcoming and friendly. The room was spacious and had a luxury feel.

Ulemper: I can't comment on the restaurant or the food as I did not eat there. That's why the rating wasn't a 10.

Fordeler: Beliggenhet er bra.

Ulemper: Personale var lite serviceinnstilt. Var i kontakt med dem opptil flere ganger i forbindelse med en ekstra seng som vi trengte siden vi var 3 stykker. Den gjestesenga var en nesten ødelagt seng. Det ble nesten en grop midt i senga fordi den ikke holdt madrassen rett en gang. Da jeg ringte angående det sa de at de ikke hadde andre senger enn dette. Jeg kom med flere løsninger om å leie et ekstra rom, men det var fullt. Jeg spurte også om de hadde en god madrass, kunne jeg legge den på bakken og sove. Til det sa han at han skulle sjekke, men jeg ventet til 01.30 og ingen kom. Jeg hadde ikke ork til å gå ned å krangle med dem, og la meg etter hvert i den skrøna av en seng. Jeg hadde bestilt for 3 personer, men fikk beskjed om at det var bestilt til kun 2. Dette var rundt klokka 23.30, og jeg var sliten etter at vi hadde kjørt helt fra Manchester. Så jeg ville bare sove, men jeg sov ikke i løpet av hele natta, siden det var umulig å sove på gjestesenga. klokka 5 om morgenen la jeg meg på den ordinære senga ved føttene til barna mine, i håp om å få sove litt. Dere kan tenke dere 3 på en dobbeltseng, hvordan kunne det funke. Jeg har vond rygg fra før og ble mye verre i ryggen på grunn av den gjestesenga. Hotellet må ikke skrive på sine sider at det er mulighet for ekstra seng, når de kun har den skraphaugen av seng. Hotellet burde si;at de har rom for antall personer som de har senger. De hadde heller ikke andre rom ledige, ellers så hadde jeg leid en til. Vi skulle reise tilbake den 03.07, og jeg hadde håpet å få en god søvn før jeg skulle reise. Det skjedde ikke, og siden jeg var så sliten måtte jeg betale 20 pund ekstra for 2 timer, siden jeg ikke orket å stå opp fra senga klokka 12. Hotellet burde egentlig refundert meg alt, siden jeg hadde det så jævlig. Manageren bør gi en leksjon til sine ansatte om service, og kaste de udugelige sengene. Med en slik fremtoning som personalet hadde er det nok bare gjester fra Asia som kommer til å leie hos dem, ikke folk fra Europa!

Ulemper: Bed was very uncomfortable

Ulemper: They didn’t call me to let me know that I left some stuff behind

Fordeler: Good value for money. Love the free parking. Will use this hotel again.

Ulemper: Very long walk from reception to rooms.

Ulemper: Elendig frokost. Ikke varme brød eller bakevarer. Veldig uhygienisk alt fra bestikk kopper glass til selve restauranten. Vi kjøpte frokost ved bestilling men spiste ikke mer enn fødte dagen. Lite apetitt vekkende og elendig utvalg. Ingen grønnsaker. Hadde heller ikke spist råd grønnsaker der med den hygienen.

Fordeler: The staffs very friendly. Room is clean. Swimming pool is good.

Ulemper: Location is far from centre London but close enough to drive to Heathrow Airport.

Fordeler: Friendly staffs, the room is big, clean, hair dryer, coffee and tea in the room, toiletries are also provided.

Ulemper: No fridge in the room although I don't need it though.

Fordeler: The room was a good size.

Ulemper: The curtains wouldn't shut properly. We had to make trips to 3 different rooms because room keys weren't working and rooms weren't cleaned. Got woken up by a cleaner! Double bed is 2 singles pushed together!

Fordeler: Frokosten var fantastisk

Fordeler: Helt opp til dato

Ulemper: Lite rom

Fordeler: Executive lounge

Ulemper: lite rom.

Fordeler: Rommene er komfortable og moderne. Lobbyen og pub/baren er veldig romslig og komfortabelt.

Ulemper: Endeløse korridorer og små rom for en slik enorm hotel.

Fordeler: Beliggenhet

Ulemper: Vedlikeholdet/innredning. Mat - forferdelig!!! Virket billig for en Marriott --nå forstår jeg hvorfor.

Fordeler: For et flott sted. Som en utslitt reisende er det fint når alt går knirkefritt. De ansatte var svært imøtekommende.

Fordeler: Nærhet til flyplass Muligheten til å samle Marriott poeng

Ulemper: Hotellet var gammelt og trenger desperat en oppdatering.

Fordeler: Utsikt til rullebanen. Rent og fint rom

Ulemper: My holiday before was cancel ,and we booked another holiday, and the hotel was very good and let us change our date for the hotel for our stay, very very good thank you.

Fordeler: Staff were great. Buffet was good value and tasty.

Ulemper: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.

Fordeler: Comfortable bed, clean room, great executive lounge.

Ulemper: No breakfast available during stay, room corridors smelt musty.

Fordeler: Proximity to Heathrow

Ulemper: No

Fordeler: Great Breakfast, friendly staff

Fordeler: The room was a very spacious twin, there were plenty of facilities and the staff were very welcoming.

Ulemper: The view from the room could have been better but it was away from the noise

Fordeler: Great location, close to airport and good views of airport and runway, Good breakfast.

Ulemper: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.

Ulemper: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)

Fordeler: Vennligheten til personalet. Service som ble vist.

Ulemper: Ikke mulig for utlufting av rommet (åpne vindu) Ikke mulig å få slått av air condition

Ulemper: Transportation from the airport at night too sketchy, not on time, not following timetable

Fordeler: The hotel was a lovely modern hotel and felt like a home away from home. The staff couldn’t do enough for us and the private bar we had was amazing.

Fordeler: Utmerket service. Veldig god mat. Vennlig personale. Rene, enkle rom. Bra aircondition. Enkel tilgang fra terminal 4.

Ulemper: Lang gåtur fra terminal 4 hvis problemer med å vandre. Ingen ekstra som basseng eller transport til/fra flyplassen. Bare det grunnleggende, men gjort godt.

Fordeler: Hadde tilrettelagt rom - bra størrelse.

Ulemper: Litt masete ansatte ved innsjekking for å legge til måltider.

Fordeler: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.

Fordeler: Staff was friendly and helpful. Restaurant had good for and service. Bar was comfortable with a great bartender. The room was beautiful and the bed was super comfortable. The covered walkway to the airport was convenient and a nice feature.

Ulemper: There was only one towel for 2 guests.

Fordeler: The location and its restaurant staff. They were extremely helpful and friendly.

Fordeler: location

Ulemper: They made a false charge on my credit card never told me what it was for i never used any other service than sleep there for a night.

Fordeler: It was so clean, modern and quiet. The staff went out of their way to be helpful and welcoming.

Ulemper: I wished that it was possible to open the windows.

Fordeler: This hotel is clean, modern, staffed with friendly, helpful people, and so easy to get to! A covered walkway takes you from Heathrow Airport straight to the hotel. The rooms are very reasonably priced. Will stay here again next time I come to London!

Ulemper: No, although the weather was mild when I checked in and I wish it were possible to open the windows, even slightly.

Fordeler: The rooms are clean. The employees have great customer service.

Fordeler: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!

Fordeler: Clean, great location for the airport and very reasonable prices.

Ulemper: Nothing

Fordeler: Stort, flott bad, deilig seng, hyggelig betjening, stille. Kjøleskap og vannkoker. Mye for pengene

Ulemper: Vanskelig å finne inngangen da jeg ankom med buss fra Terminal 5.Få tv kanaler, bare 3.

Fordeler: Great place to crash before or after flight. Can walk through to terminal

Ulemper: Parking your car is a nightmare!

Fordeler: rooms were excellent very comfy beds spacious, clean. i would recommend to stay here. local shop and food places are open till 4am very conveinent

Ulemper: great location if your going to use the airport. for central london the distance is a bit too far out

Fordeler: Great hotel great accommodation great all around.

Fordeler: This is boutique quality hotel with new amenities, at an amazingly low price. They do this, by offering small, but very nice, rooms with single beds.

Ulemper: Its about a 10-12 min walk from the Hounslow East Metro station (4 stops from Heathrow), which isn't actually that bad. Fare is 1.5£, taxi is 20£ or so. (Turn right when you exit Hounslow East.)

Fordeler: Nothing

Ulemper: Room was really dirty Bathroom was dirty Rubbish near under the bed Only one sugar for coffee Smelt like cannabis in room and got blamed by a member of staff for it

Ulemper: Parking shouldn’t be that expensive for guests at the hotel

Fordeler: Room was super nice and super clean. Shower was absolutely amazing. Beds were incredibly comfortable. Everything was fantastic!

Fordeler: The room was tidy and fairly modern. We had one issue with power sockets and TV not working. This was resolved quickly. The bed was comfortable and linen clean. Toilet and shower were clean and fairly modern.

Ulemper: Nothing

Fordeler: One of the best hotels ever lovely surprise in my club room with fruit, wine soft drinks collection, they also had all the toiletries you could need from shaver to mini toothpaste to a beauty pack with nail file! This will be my main hotel from now on

Fordeler: The hotel is convenient for Heathrow, a short taxi ride away or there is the Hoppa bus service. There is a semi-decent restaurant on site and a bar too. The rooms are okay, if bit cramped (I was in a single room)

Ulemper: Habing prepaid the room, I was told they need to take a security imprint of my card which somehow led to me being double charged. Despite numerous phone calls and all the proof required, it has yet to be resolved.

Fordeler: Very clean and very posh hotel

Ulemper: Pay for parking

Fordeler: it looked nice on the surface.

Ulemper: everything was a little broken, toilet wouldn't flush, hairdryer wouldn't work, hole in the wall behind door, none of the buttons on the phone worked. I had to call down to ask about wifi, and to get the hair drier, and whatnot. All the staff sounded so aggitated.

Fordeler: Location was good.

Ulemper: Issues checking in, they wanted me to prove I'm an essential worker when as of 10th May Boris Johnson stated stay home if you can but go to work if you have to, reception then wanted my company to send an email confirming I am doing essential work, I own my own company so sent an email from myself.. they also wanted a copy of my passport. The whole situation was rediculous. Bathroom and towels stank of smoke, I made them aware of this in case I'm blamed for smoking in my room, I do not smoke.

Fordeler: I didn't like anything about this hotel. No value for your money.

Ulemper: Lots of things were wrong. Dirty rooms (changed one, didn't bother to change the second- I was tired). Wifi was very slow - can't surf properly nor having a regular VOIP call. Nothing is included in price - everything is an add-on.

Fordeler: just a regular hotel at a regular rate

Ulemper: very small

Ulemper: I did not like the fact that the "shuttle" to the hotel from the airport was actually a privately-operated bus that charged for the service. It runs fairly infrequently, and it was not what I would consider cheap.

Fordeler: The staff in the lounge was outstanding. Caring and knowlegable. The front desk was very frustrating. Sometimes on the ball sometimes, but at times none at the desk? Dining staff below standard especially the females.

Ulemper: See first statement.

Fordeler: Good value and nice proximity to Heathrow.

Fordeler: Welcome cookies are really appreciated.

Ulemper: The shuttle service can be explained more clearly in hotel's description.

Fordeler: Wrong pictures was on website when entered was different staff was unable to help will not stay again

Fordeler: Personnel cheerful and professional, rapid. And the warm double chocolate chip cookie didn't hurt! (except maybe my waistline!)

Ulemper: Bathroom door slams shut. View of other windows ugly, you feel self-conscious as people can look in your room. Worst is location: you must take a paid shuttle, it doesn't accept credit card, so must exchange $ BACK in airport! Regular bus complicated.

Fordeler: THe Bar/Lounger staff was great, the food was good.

Ulemper: Toilets would not clear, Room maintenance was poor cleanliness would not well done, responsiveness was very slow.

Ulemper: we dialled room service and it took 15-20 minutes for the phone to be answered. When we asked for our order we were told the chef had just left so we couldnt have anything warm/hot. We said if you had answered the phone straight away when the chef was still here then we could have ordered what we wanted but the person on the phone just said said, sorry the chef has gone so you cant have anything warm/hot. Not a good service in my eyes...... especially as a silver hilton honours member

Fordeler: Great bat and restaurant.

Ulemper: A bit far from terminals... Hoppa bus will take you there in 30 minutes

Fordeler: Svært nær t-banestasjonen ...

Fordeler: I liked everything. But the pool by the spa was cold. Great Jacuzzi however

Ulemper: Spent more money inside building check your lift size

Fordeler: Imøtekommende, hyggelige og serviceinnstilte mennesker som jobber der. Beliggenheten, fine rom.

Ulemper: Frokosten var svært dårlig,dårlig utvalg. Serverer mer britisk frokost, kunne vært mer internasjonal frokost. For de som ønsker brød, så fantes det dessverre ikke. Forventer at frokosten har bedre utvalg på et slikt hotell til den prisen.

Fordeler: The staff were welcoming and friendly. The room was spacious with a luxury feel.

Ulemper: I didn't eat there so can't comment on the restaurant. The lift is slightly older and takes a bit of time.

Fordeler: Dark and dreary. Bathroom extractor was noisy. Room was just so tiny

Ulemper: The room was cold.. Heater not working... Cleaner barged into the room even with the no disturb sign on

Fordeler: Flott og hyggelig hotell midt i Hounslow kun et par minutters gange fra Underground-stasjonen. Veldig hyggelig personale, fine og rene rom. Spa-avdeling med to typer sauna i tillegg til stort basseng og stort boblebad. God engelsk frokost.

Ulemper: Ingenting å klage på

Fordeler: Location

Ulemper: It sounds odd, but the toilet seat in my room was square and was very uncomfortable to use.

Fordeler: This hotel was a great find near the tube for a start. The staff were super friendly and helpful. The room although small was lovely just some dust behind a chair in the hall bit this was nothing major at all as I would stay in the room again no questions. My score is low due to the Jacuzzi (talk about it below) so if that’s not for you then I would say a good hotel to stay in.

Ulemper: Why my score was a 6 is because of the Jacuzzi as on the photos looks fantastic very large. But when you are in it the tiles have come away leaving exposed brick so made it uncomfortable to be in which was such a shame. I can only hope they pay attention to it. As work was taking place in the changing rooms. If they address the jacuzzi then for me would be perfect.

Fordeler: Gym amenities are my favorite.

Ulemper: Been here twice. Always perfect.

Fordeler: The staff.

Ulemper: Nothing.

Fordeler: sky sports in room

Ulemper: spa and gym very busy

Ulemper: lack of extra pillows

Fordeler: Curteous, friendly staff, comfortable beds.

Ulemper: Due to Covid-19 restrictions the hotel made a decision to close it's kitchen and we were unable to get an meal. While I understand these were extreme circumstances, in extreme times, I feel, they could have made alternative plans, like prepping some simple meals that could be purchased as take-away to eat in our rooms. Alteratively, making a list of available options for guests would have been considerate and helpful. Instead, we got no useful advice.

Ulemper: To be honest Difficult to assess, hotel was closing next day due to coronavirus, no staff apart from manager.

Ulemper: Friendly staff, willing to help

Fordeler: Upgraded to the apartments

Ulemper: Blinds were not blackout

Ulemper: Breakfast is same for all the weeks and the quality is not good as per the cost taken

Fordeler: Hotel is very close to tube station in Central Housclow Good value hotel but located over 30 minutes from London Hotel is less than 10 minutes from Heathrow. Room was very nice but not real fancy, bed was very comfortable with good pillows. Bathroom was clean but not fancy. The sink stopper did not work. Great wifi

Ulemper: No help by staff for breakfast

Fordeler: Bed is comfy

Ulemper: Location is great, rooms are ok for what you pay. If you want a good night sleep I suggest you stay else where as what they don’t tell you is that the B&B is above a pub that had music blaring out until 02:00am. Not what you want when you have a late finish & an early start with travel the next morning! Won’t be staying again!

Fordeler: Sorry to say, I don’t like

Fordeler: Staff is brilliant . They are very helpful ,pleasant and good service Worth for the money you pay Very close to the tube station and other travel facilities Bed is very comfy and big

Fordeler: The room was comfortable for me.

Ulemper: Nothing.

Fordeler: Everything.

Ulemper: The showers were cold.

Fordeler: Big room

Ulemper: The tv doesn't work.The electric lock doesn't work. The supervisor doesn't pick up the phone in a few instances.

Fordeler: The big room

Ulemper: The Wifi doesn't work. The tv doesn't work.The host doesn't change the towels. The host doesn't give pin number to the entrance of the property unless asked. How can someone enter into the property during off peak hours? No one changes the towels if you stay for 3 days.

Fordeler: Bed was very comfy, coffee and tea and kettle in room, very warm, but also has a heater for when not, free WiFi, it's a huge step up from when place was a hostel.

Ulemper: Room has a TV, but it didn't work

Fordeler: The staff was amazing - the lady working the bar did everything to assist us and we were offered complementary lunch for our troubles.

Ulemper: The showers were barely functional - there was no water pressure and the water temperature kept fluctuating. The bathrooms themselves are cold to the point where it feels like taking a shower outdoors. The wifi was unstable and we had to use mobile data for most of the stay.

Fordeler: low price... near airport...

Ulemper: no lift... but staff help me with my baggage... a little trouble with wi-fi... but staff help me

Fordeler: Near the hostel is pub drunk people shouting out side all night I could not sleep.

Fordeler: Nothing. Seriously could not think of a benefit if you paid me to do it.

Ulemper: Not just dirty but absolutely FILTHY. I am a man, I have served in the army. I am not squeamish about some dirt but this was vile. I think there were not cockroaches because even they decided it was too much for them. The guys were so rude its indescribable. I lack the words. On top of it he just lay on a very thick Indian/Pakistani accent and pretended to speak less and less English as soon as we tried to complain whereas his accent and language level was fine at the start of the conversation. We booked a double ensuite and they tried to give us a twin with a shared bathroom. They "explained" it was the last room and we could take it or leave it (this is at 2am). We refused, got up and left and when all the hotels in the area were booked out because of the Munich airport shutting down we chose to drive 3 hours back to Nottingham directly instead of the sleep in London, walk around and travel in the morning as we had planned.

Fordeler: good location

Ulemper: Rooms are not sound proof at all. Did not sleep because I could hear the constant noise from outside my room. Very unpleasant. This alone ruined the whole experience. Receptionist was gone for 15min when I arrived. Had to wait outside the door. He sent me to a room that was not cleaned from previous person.

Fordeler: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.

Ulemper: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard

Fordeler: I love the concept of these cubicles. I like the price. I love the comfy mattresses!!

Fordeler: Perfect for early morning flights, or late arriving ones!!

Fordeler: Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.

Ulemper: I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.

Fordeler: Very convenient for next morning flight. Staff are very friendly and eager to help.

Ulemper: Extremely small and only adequate. Can be a little noisy at night.

Fordeler: Excellent location, easy check in, comfortable.

Fordeler: We booked this at the last minute because we needed a place to stay overnight between flights at Heathrow. This was during the height of the Coronavirus pandemic and we were scrambling to get flights from Vienna to London so that we could fly home to the US. We arrived after 10 PM, but the hotel was a short 3-4 block walk from the tube station and the gentleman at reception was very welcoming. He explained that there would be no breakfast the next morning because of virus concerns, but they would give us 10 pounds to get our own. The room was clean, comfortable, and had an electric kettle and selection of teas. Very nice for a short last minute stay.

Ulemper: Everything was fine. The room was small, but that was not a problem for a short stay like ours.

Fordeler: Having 24hr reception is good. Felt safe. Clean and modern room with good en suite bathroom.

Fordeler: Lovely little hotel helpful & friendly staff great place to stay, would recommend especially if you need a stay near the airport or in that area of London. Nice breakfast with a lovely conservatory & garden area. The garden rooms are new & tastefully furnished. We stayed 2 days.

Ulemper: The shower in my room was a little dated but this room is about to be refurbished and it was fine for me.

Fordeler: Didn't have breakfast as I had to leave before it was available.

Ulemper: Could have had tea/coffee making facilities in the room.

Fordeler: Really clean and tidy. Fantastic value for money. Continental breakfast was good. Great staff, really friendly. Close to town centre. Had really nice stay.

Ulemper: No coffee tea making facilities in room.

Fordeler: Only had the one night as we were going to Twickenham for the rugby - nice place to stop easy to get to off the M4 nice clean and comfortable rooms a good breakfast and free parking - would certainly use this one again

Ulemper: Nothing - all good

Fordeler: Location to Twickenham. Some staff very polite and friendly.

Ulemper: Door latch was faulty. TV remote didn't work properly. Tired looking. Walls very thin!

Fordeler: breakfast very good

Ulemper: bathrooms en suite small and a little tired needs a freshen up.

Fordeler: Very convenient to airport, staff were friendly

Ulemper: I had to leave early in the morning

Fordeler: Excellent value for money Handy for Twickenham stadium 5 minutes walk from Hounslow West tube station Very helpful and pleasant staff Plenty of free on site parking Rooms were spotless

Ulemper: Really, for the price, I think nobody should complain!

Fordeler: The breakfast was adequate for the price of the hotel., the room was comfortable and clean.

Ulemper: The WiFi was not very good in the room.