Seoul Hoteller

Fordeler: wonderful staff and well-cleaned and modern hotel, don't miss the breakfast

Fordeler: Excellent buffet and very kind staffs

Ulemper: parking system - every day registering system is not efficient nor convenient

Fordeler: Everything I have been gong to shills all my life for 20 years and have not seen any other hotel like shills in the world

Ulemper: smooking area too far from hotel

Fordeler: This is absolutely the best 5 star hotel I have seen and stayed. Great staff, large rooms, fantastic facilities, and great duty free complex .

Fordeler: Beautiful room, every comfort imaginable, lovely bed sheets. The exec lounge amazing. Service is outstanding.

Ulemper: You have to take taxis to get around but they are very cheap so not an issue

Fordeler: A breakfast buffet which does not serve hot chocolate to Westerners is quite rare!

Fordeler: Space ! Very comfortable !

Ulemper: While booking their were no rooms with included breakfast ! You have to pay for breakfast each time you have it ! I don't know if it's a hotel policy !

Ulemper: Terrible , can't get to the pull as it's full of people. Same for the restaurant as not enough space and closed between launch and dinner. Room service supper expensive and made mistakes in ...

Fordeler: all was just perfect

Fordeler: Professionalism Everybody speaks English Spacious clean and luxurious

Fordeler: Liked everything about the place. The staff were amazing and very helpful. Could not ask for more. The rooms were equipped with everything you ever ask for.

Ulemper: Prices of the food served were a little bit too much.

Fordeler: Location, service, shopping mall.

Ulemper: Very small room, not very clean.

Fordeler: I like only access to mall

Ulemper: The room service very bad u don't get what u paid for it will be better to stay at Ritz Carlton or Four season at least u get service for what u paid and better rooms

Fordeler: Everything

Ulemper: Nothing

Fordeler: Perfect and helpful staff , airport bus ,location ,wifi, all is perfect for me...always my hotel. (:

Ulemper: nothing.

Fordeler: Staff

Ulemper: Price exludes breakfast

Fordeler: Staff did a pretty excellent job!

Ulemper: Many things are getting old

Fordeler: The most impressive hotels among all that we have experienced in different places. Perfect service that was just RIGHT -- the hotel room design, the staff service, the facilities all anticipate and ...

Ulemper: Nope, simply perfect.

Fordeler: Immediate Location: This hotel sits on or near several layers of shopping both in terms of price (casual to luxury) and physical location. Within this centralized subterranean shopping, there are ...

Ulemper: The hotel WiFi connect was surprisingly spotty

Fordeler: fair enough room. comfortable bed. resonable amenties. good water pressure in the shower.

Ulemper: heavy smell on the floor. slightly overpriced coffee . no coffee machine in the room.

Fordeler: We would like better environment and enjoy,and good friendship with

Ulemper: I like good communication with friends for business and personal life,

Fordeler: God seng, stort nok rom, complementary vannflaske hver dag, store lobbyarealer.

Ulemper: Kompetansen, især språklig, på de som tar seg av taxier og forklarer sjåføren hvor man skal hen.

Fordeler: Location, room size and oversize window.

Ulemper: Somewhat dated fixtures in bathroom; hotel inaccurately labels 'new wing' as 'new' when it's been almost 10 years since construction (circa 2006).

Fordeler: the staff were polite and eager to help. did not face any glitches. thanks.

Ulemper: the breakfast and the pick up and airport drop off should be free, included in the room charge. otherwise everything was very good.

Fordeler: Very near Myeongdong shopping street.

Fordeler: Great location Nice breakfast

Ulemper: Simple and old-ish room TV didn't have almost any 'basic channels'

Ulemper: If you bring a family of 5 and plan on eating breakfast, be ready to pay 220,000 won!!! The breakfast was very good but I should have looked at the prices before hand or had breakfast included if ...

Fordeler: The buffet breakfast is the best one in all hotels. Location cannot be better. Staff can speak fluent english and ready to help.

Ulemper: Nothing

Ulemper: Not so diverse breakfast. Lounge working time could be prolonged to 23-24 at least.

Fordeler: The pool, seating area and hot tubs were immaculate, extremely well maintained and comfortable. The hotel lobby was attractive. The location of the property was very central to shopping, markets, ...

Ulemper: I thought the room was just ok for the price. We were in a business deluxe family twin room, which is apparently the hotel's most basic room. For the cost ( almost $470 Canadian dollars per night...

Fordeler: Loved the location. Just out of the hotel, within a block, three coffee spots and two convenient stores. Next building over is the lotte shopping mall. Nad one block away from Gangnam. And few blocks ...

Ulemper: So there was construction from 10pm to mid night! It was awful. Our headboards were vibrating. Woke up scared because we didn't know what was going on. While we were in our room and in bed, the ...

Fordeler: Clean and comfortable room

Ulemper: Abit noisy in the morning from the traffic

Fordeler: The location is good in the middle of the city

Ulemper: No thing

Ulemper: Meal costs were absurd. Otherwise wonderful. If you book on Kayak you don't get Starwood points.

Ulemper: Måltid kostnadene var absurd. Ellers er fantastisk. Hvis du bestiller på Kajakk du ikke får Starwood poeng.

Fordeler: there is a lot of shopping and eating downstairs including duty free shops I love the beautiful 奉恩寺temple across the street,with a lot of lotus flower, can even meditate there nice surprise the ...

Ulemper: but the hotel would charge so much for mailing a letter,so I had to walk downstairs about 10 min to find the post office to mail

Fordeler: very nice staff and view from the room.

Ulemper: breakfast was not as good as Intercontinental standard :(

Fordeler: Very nice hotel, in front of COEX and close from Shopping center

Fordeler: Breakfast was delicious and included a wide variety of foods. The staff was very friendly and welcoming. The extra amenities were appreciated and they even have a 'pillow' menu! The beds ...

Fordeler: The service is pretty good. The room is very clean. Very comfortable accomodation.

Ulemper: It's a little far from shopping center or senic spots.

Fordeler: Service and location

Fordeler: Good restaurants in the hotel. Spa is excellent.

Fordeler: Good location with good service , excellent breakfast and fitness center.

Fordeler: Very friendly and efficient check-in staff. Nicely appointed and very comfortable room. Nice ambience in public areas. Good location for metro, shopping malls etc

Ulemper: A/C never seems to manage to cool the room sufficiently, no matter how low I set it. Hotel F&B grossly expensive, (e.g. breakfast $40+) so never ate in hotel Many good eating places close by ...

Fordeler: Fantastic service from staff. Smart rooms. Temple just opposite. Easy direct bus ride from airport to a few minutes walk from hotel.

Fordeler: All is perfect!

Ulemper: nothing

Fordeler: Location

Fordeler: Good service, very helpfull staffs. The room was very nice, very clean, good amenities, Very easy and fast service at cleaning the room. good bed and sheet, good towels.

Ulemper: Location. Not as i expected. No shuttle airport bus stop at the hotel. No good reataurants nearby, only Shake Shack.

Fordeler: The best breakfast I have EVER had

Fordeler: This is a fantastic hotel that lives up to its 5* status. The swimming pool is beautiful (though bear in mind you must wear a cap while swimming, which can be borrowed from poolside stock) and ...

Ulemper: The lounge on ground floor is extremely expensive and nothing special.

Fordeler: Cleaning and polite treatment by the Staff

Ulemper: The open buffet breakfast is absolutely poor and contains a little portion from each humble kind. The prices of food in Italian restaurant are extremely exaggerated and out of reality

Fordeler: Beautiful bright hotel. Professional staff all over. Great front desk staff with good manner, good english and quick. Very clean hotel and superb house keeping.

Ulemper: As professional hotelier such a caliber of this name should provide an escorting to the room, luggage service but very sadly as I shared at check out the complimentary water was stail and in very ...

Fordeler: The staff was very helpful, knowledgeable and full of great advice. The service, hospitality, location, level of comfort and professionalism offered was worth every penny.

Fordeler: Location

Ulemper: Service; coffee shop service was terrible we waited 45 mins for coffee and tea to be served then no spoons another 10 mins, no milk another 10 mins, no refills because of lack of service etc. ...

Fordeler: Everything else

Ulemper: Cleanliness of the room leave a bit for desire

Fordeler: Well staffed lobby, instant help with your tourism needs.

Ulemper: More generous liquor pours to go with the high prices would have been nice

Fordeler: Great Hotel. Excellent staff. Excellent Service. I enjoyed my stay at the hotel, i hope to visit seoul again. once i lost my city map that i have all my notes on it, and the staff look for it until they find it.

Ulemper: nothing i can remember bad at this hotel

Fordeler: great location, wonderful people

Ulemper: Poor wifi quality in the room, frequently disconnecting. Too small room (may ne it is the standard for Seoul, but I expected better)

Ulemper: Room isolation is terrible

Fordeler: The room was big enough to accommodate a family. It was clean and had a nice roomy bathroom also. The location was great since it is right next to the COEX mall and also the city airport terminal.

Fordeler: Everything was very clean and nice

Fordeler: Hotel staff is nice especially at the breakfast good service and manner.

Ulemper: The hotel has the worst wi-fi connection in room I have ever experienced, especially in morning session from 7am -9am and evening session from 6pm-11pm where traffic & bandwidth is demanding.

Fordeler: I usually prefer a firmer bed, but this one was particularly comfortable. The gym facilities were top drawer too. A lot of variety and good quality buffet breakfast too.

Ulemper: Noisy plumbing. Shower water pressure could have been better. Furnishings are in good condition and solid, but not particularly fresh or modern. More traditional.

Fordeler: Friendly staff that was very accommodating. The club lounge floor was great.

Fordeler: so so

Ulemper: cleaning

Fordeler: Location and cleaning

Fordeler: - Excellent Buffet Breakfast - 3 Malls + Subway + City Air Terminal in the immediate vicinity (!!!) - Very helpful staff

Ulemper: Rather desolate neighborhood after 10:00 PM (especially when compared to other Seoul districts)

Fordeler: Your staff are very helpful .. they went an extra mile .. Special thanks to Daisy Hong and sang keun Kim

Fordeler: It was ok

Fordeler: The staff and service throughout the hotel were excellent, extremely attentive, friendly and accommodating. Lobby is beautiful, gym facilties are extensive with many options, easy access to dept store...

Ulemper: I wish that the 2nd floor bar served coffee at night given everything else that is served late night. Room decor/finishes/furnishings are a bit dated but still clean and comfortable.

Fordeler: It's rare to come across a hotel where the facilities, location, hospitality, comfort are all top notch but the main star of the hotel are the staff. Amazingly efficient staff whether it' was...

Ulemper: The dining options in the hotel were expensive

Fordeler: Deluxe room incl. bath very spaceous, king size bed large enough, perfect pillows and blanket. Very clean as to be expected in this class. Very curteous reception staff.

Fordeler: Breakfast and the staff were excellent. The view from the room and the comfort level were excellent as well.

Ulemper: The mini-bar amenities and the hotel's lobby food & drink were too expensive. One shouldn't have to pay 7 dollars for a bar of snickers when the convenience store is right around the ...

Fordeler: Friendly staffs and lication

Ulemper: No map for new travelers

Fordeler: Staff so helpful

Ulemper: Nil

Fordeler: - Food Very good - Room Clean and comfortable

Fordeler: Fac

Ulemper: Facilities In the hotel

Fordeler: The location is convenient

Ulemper: The room is humid and smelly

Fordeler: Breakfast was amazing, endless choices. Staff very attentive and super polite. Bathroom was huge with both shower booth and and a tub. One of those capsule coffee machine AND a kettle in the room. ...

Ulemper: The shower head was attached to the wall in the shower booth so couldnt use it to give my little girl a comfortable shower. Plus there was no shower head at all in the tub so I had to give her a full ...

Fordeler: Spacious room with high service quality. Convenient for access to various spots to the interests for sightseeing and shopping including the up end brands. Excellent grading in terms of accommodation facilities, but too costly in having breakfast there.

Fordeler: Excellent service, great fitness center, great location!

Ulemper: Room was a little small

Fordeler: Amazing experience all-round. Super-friendly staff always ready to help, great restaurants en site, fitness studio as part of the complex and all of it right in the middle of all the sights seoul has ...

Fordeler: almost everything

Ulemper: Breakfast is fine, but is a little weak compared to other aspects of the hotel

Fordeler: Bes was comfortable

Ulemper: For the price you pay and the size of the bathroom shower is not worth it. Small space in the showers. Rooms are designed like a mini disco.... bedroom layout was uncomfortable

Fordeler: Great location, very nice stuff, clean room good breakfast. swimming pool and gym are great and very clean.

Ulemper: hotel asked for extra tax (on top on city tax) which was not mention during my booking process.

Fordeler: I have very mixed feelings about this hotel. The bed comfort was excellent, the bathroom facilities are very good, breakfast was excellent, the location is top. But the degree of difference from one ...

Ulemper: The huge variances in standards between the rooms

Fordeler: Bed is comfortable and staff is helpful.

Fordeler: The breakfast was fantastic, the staff were very kindly and helpfull, nice and Clean rooms and a fantastic building. I will be back!

Fordeler: Excellent location, nice facility

Fordeler: Good breakfast. Excellent location.

Ulemper: Room size ok. Could be bigger.

Fordeler: City hall across the street, temples, markets, dunkin donuts, McDonalds and pretty much all tourist spots are in this neighborhood. It was great to just get out and walk around. It was election time, ...

Ulemper: Everything was overpriced. Rooms were small. Even the deluxe suite was small and cramped.

Fordeler: Wonderful, gracious people- front desk, concierge, bellman. Great suggestions on restaurants, sites. Front desk & concierge fluent English. They were incredibly eager to resolve small issue completely. Location superb. Attractive lobby. Bathroom great

Ulemper: Space age styled room was a little tight. Well configured & efficient, but not roomy. It was a warm period in winter- couldn't get air flow without heat. Luckily, windows open enough to do the trick.

Fordeler: The room was very clean and comfortable. The hotel location couldn't be better! The staff was very friendly.

Ulemper: The only thing I did not like were the pricey hotel restaurants.

Fordeler: Great location if you know Seoul and like nightlife.

Fordeler: Location is great, staff is always proactive to help and assist

Ulemper: NA

Fordeler: The location was perfect for our vacation in Seoul. Close to major attractions and the subway station. The room was huge and gave our family plenty of space. Lovely pool area and the children's ...

Fordeler: Near subway station Large room and very clean Near Insadong Shopping street You can walk to attractive place in Seoul such as Palace, Temple and Cultural Village.

Ulemper: No

Fordeler: Nice location

Ulemper: Breakfast...

Fordeler: The staffs in breakfast room were very friendly, nice, and great service. Hotel is in great location for a tourist. Great gym & pool.

Ulemper: Some of the front desk staffs are very cold and unfriendly. I booked 3 different stays with this hotel. First 2 stays I booked 4 bedrooms for 3 of us. last stay I had book 3 bed rooms for 4 bedrooms ...

Fordeler: Good breakfast. Excellent location. Would gladly stay again.

Fordeler: Awesome place for family

Ulemper: None

Fordeler: The staff was accommodating and attentive

Ulemper: It would have been helpful for the hotel to have provided a list of what is around the immediate area. For those not from South Korea.

Fordeler: Great location.

Ulemper: The some of the staffs were snotty. I booked 3 different stay with Orakai. I booked 4 bedroom for booking one and two because I don't like bedroom without the window. Unfortunately third booking ...

Fordeler: Utrolig bra beliggenhet. Insadong marked rett utenfor døren. 10-15 minutter å gå til sentrum (Myeong-dong).. Hotellet med leiligheter holder høy standard.

Fordeler: The staff was outstanding, very comfortable rooms in renovated suites. Excellent location

Ulemper: The breakfast buffet is overpriced and not good compared to similar hotels' offerings. But staff very friendly.

Fordeler: clean, nice service, comfortable bed

Ulemper: advertised room photo had bath tub however we did not have a bath tub in our room. wish this were more clear on ad description that some rooms have shower only.

Fordeler: Very comfortable bed and room. Both lobby desk and luggage Concierge fluent in English and very helpful.

Ulemper: far from subway station

Fordeler: A very comfortable and suitable accommodation for a business trip. Location is great! I am not a smoker but they have a lovely lounge area for smokers which was good for my guests to go to when they ...

Ulemper: Breakfast spread is the same everyday, a bit of variety would be good. Their lighted hotel name signage on the front of the hotel (Courtyard Marriot) was not working well for 3 nights I was there. ...

Fordeler: Good location Helpful staff

Ulemper: Limited room service menu The rooms are smaller than the ones in courtyard in pangyo The tower view rooms don't have a good view

Fordeler: Staff were polite, efficient & helpful, serving with cheery smiles :-). This is especially so of the concierge & reception staff!

Fordeler: Love the experience at Courtyard. The concierge was extremely helpful in providing answers to questions that we have and recommending places to go and things to do. The entire experience was perfect ...

Ulemper: As a 4 star accommodation, I would have expected better amenities provided in the washroom. there wasn't any shaver provided at all. Also, the construction next door can be annoying in the wee ...

Fordeler: Excellent concierge service

Ulemper: Bar staff not very responsive to customer

Fordeler: Very nice hotel located not far from many sights in downtown and also walking distance from the Namsan cable car. Spacious and very comfortable rooms. Excellent staff that is very attentive and ...

Ulemper: Location is great!

Fordeler: Location is EXCELLANT!!!

Ulemper: Little bit old facility

Fordeler: staffs are very kind and helpful

Fordeler: Great location

Fordeler: All facilities just near the hotel 2 malls , bus station , sub way , taxi , best location

Fordeler: The best thing about this hotel is only the location. Other things almost the same as avarege hotels.

Ulemper: It is too old and expensive. With this value of money can find very modern and clean hotel in all around Korea. No more staying there.

Fordeler: Excellent breakfast. Somehow expensive.

Ulemper: Bit too far from downtown

Fordeler: Amazing hotel. we got a free upgrade because it was our honey moon

Fordeler: Bed was very comfortable. Location was excellent and it was next to the lakes with the flowering Cherry Blossoms which made excellent morning walks in April.

Fordeler: room is very good for the kids.

Fordeler: Very convenient for going to lotte world. But that only really needs one day. Easy access to subway.

Ulemper: Lobby lounge is a joke $25 for a glass of wine, way over priced, even considering korean inflated wine prices. Rooms don't feel 5-star, a bit small and could use a more thorough updating. Perhaps some plugs near the bed for cellphone charging.

Fordeler: proximity to Lotte World and all the surrounding shopping

Fordeler: Check_in was smooth. Staff was nice.

Ulemper: The view from my room was just ok, because of buildings.

Fordeler: Nice staffs, location

Ulemper: Small room

Ulemper: Breakfasts served the same food during our 5 days 4 nights stay. Toiletries were not complete. No cotton buds, no cottons, no hair conditioner

Fordeler: Location close to myeongdong

Ulemper: Nothing

Ulemper: We arrived early at around 9 am and asked for the possibility of an early check-in. The staff at the counter advised that we have to pay for the extra night. Since it is expensive to us so we didn&#...

Fordeler: Excellent location, comfortable bed, free beer,

Fordeler: Comfy bed, we got a free upgrade to a higher floor which had great views. Good buffet breakfast with hot food cooked at the bar.

Ulemper: Limited communal areas, it was torrential rain and there was nowhere to sit except our room. Staff lovely but there's no concierge knowledge of the city and its features left to them. The hotel is...

Fordeler: Rooms are relatively small, but impeccably clean and well designed to make max use of the space. The location is perfect to get to close-by shopping and sightseeing areas, public transportation is ...

Ulemper: Breakfast itself is good, not great, but the way the buffet is set up means you´ll bump into lots of people and if more than 2 want coffee, get ready to wait in line for a while.

Fordeler: Staffs are really helpful.

Ulemper: Breakfast can be better. They can develop food varieties and can arrange western types food more..

Fordeler: Proximity to the subway and shopping areas. Clean rooms.

Ulemper: The air-conditioning in the room could not be adjusted and since it's summer, it is still very warm in the room. Room size is a bit small for 2 adults and 2 pieces of luggage.

Fordeler: Excellent location. Clean and welcoming. Friendly staff. Was bit pricey but overall enjoyed my stay.

Ulemper: View was not great, facing next building and had to close my curtain all time. I asked for a better view as I was staying there for more than 10 days and I was told that there are no standard rooms facing the city or open space.

Fordeler: Det var et utrolig flott hotel til en rimelig pris! Frokosten var kjempe god, rommet var veldig komfortabel; renslig med flott utsikt! Gang av stand til turistattraksjoner og transport var rett ...

Ulemper: Location is a little inconvenient to IFC

Fordeler: A lovely hotel with lovely staff and excellent standards.

Fordeler: The location was awesome. It's the perfect peace and quiet away from the hustle and bustle (easy access to tourist area since the subway is just right outside the hotel) Airport limo stop is also ...

Fordeler: The beddings were comfortable and room had complete amenities. Relatively quiet room and hotel surroundings, not in the touristy areas so ideal if you just want to lay back and relax

Fordeler: Very friendly and helpful staff. They all spoke very good English. We had this problem with the toilet and they let it get fixed immediately. We ate lunch at the buffet restaurant: delicious food! The...

Ulemper: The lunch buffet was maybe a bit pricey...

Fordeler: Services and staff responses far-exceeded my expectations and the compliment is not only applied to one staff but ALL. The name of the hotel tells it all - Gladness in The Glad. Thank you very much...

Ulemper: This is not their problem but I have forgotten to put off the DO NOT DISTURB button and the room didn't get clean. They have actually put a notice into my room but it was already after their cut ...

Fordeler: Excellent location, walking distance to the Yeouido Park where you could rent all type of bicycles, skateboards, wave boards. Kids had a lot of fun. National assembly building was also walking ...

Ulemper: Not very close to the touristy Myeongdong or Insadong areas. The breakfast was very basic, and pretty much the same every day and staff at the restaurant not very pleasant. Hefty charge for kids ...

Fordeler: Room was clean and staff was pleasant. One block away from the local food and about 4 blocks to amazing park.

Ulemper: The room was dark. Breakfast can be approved.

Fordeler: Specially want to thank Jenny who works at the front desk for kindly providing me with a few breakfast cupons which i enjoyed very much

Fordeler: the space of the room

Ulemper: gym too small and no aircon

Fordeler: Great room, friendly staffs, wonderful breakfast

Ulemper: With this rate of accommodation fees, wi-fi shouldn't be provided with extra fees

Fordeler: Perfect for business meetings and for yoido district

Ulemper: Paid wifi

Fordeler: Very clean and great location

Ulemper: Staffs were very unprofessional. Most of staff were smiling and also didn't really explain about facilities when I checked in

Fordeler: Very clean,modern, good friendly service, great room.

Ulemper: Expensive spa , Italian restaurant food average, limited snacks in room

Fordeler: Very friendly staff Nice view of the river Cleanliness of the hotel

Ulemper: The entertainment package No Arabic T.V channels No English movie channels No international sport channels

Fordeler: I loved the neighbourhood, there's a nice bar in Conrad. I liked the room service the most, food and drink all good. The best reason I love Conrad is room is really clean and big enough. It will ...

Ulemper: Everything was great. There is nothing to complain.

Fordeler: Everything about this hotel was UNREAL. The facilities, services, and most importantly, customer service was out-of-this-world. Simply put, it was the best hotel experience I've ever had and I&#39...

Ulemper: Absolutely nothing.

Fordeler: Staff, rooms, ambiance, service, proximity / link to IFC Mall

Ulemper: A little on the more expensive side

Fordeler: River view, comfort, breakfast, & staff

Ulemper: no free wifi

Fordeler: Very comfortable Decent value Impressive building

Ulemper: Paid wifi Transparent toilet room, leaving little privacy (although it seems common in hotels/motels in South Korea)

Fordeler: Everything

Fordeler: The hotel is great, amazing. Located on a nice place with easy access.

Ulemper: It shoul have the roons dusty well cleaned. Some eletronic devices (Apple, phone, etc) had a lot of dusty on then, which were not cleaned thru the week I spent at the roon.