Seoul Hoteller

It was so awesome staying here thanks to the great service and every thing!!

We had never been to Seoul before and wanted to book a hotel close to the shopping areas. The hotel was at an ideal location. Exit the hotel's front entrance, make a right turn, walk to the corner and find the stairs leading to the shops underground. Or, a gray cab to Namdaemun is only $1.90.The room carpet was stained. Everything else was immaculate. The marbled bathroom has the latest Toto. The hotel restaurants were pricey. An alternative? From the lobby, go down the stairway to their basement food court which is run by their department store. It's inexpensive and good.

Friendly, helpful staff; spotlessly clean and well-designed hotel; great views over Seoul; good location

The location and the staff at the hotel was always very helpful and courteous. English was never a problem.

Very convenient for going to lotte world. But that only really needs one day. Easy access to subway. Lobby lounge is a joke $25 for a glass of wine, way over priced, even considering korean inflated wine prices. Rooms don't feel 5-star, a bit small and could use a more thorough updating. Perhaps some plugs near the bed for cellphone charging.

when we arrived there wasn't any kingsize bed for our reservation, so they gave us an upgrade without additional penny ! there were plenty of issues while ordering a movie.

Warm reception and attentive staff. Comfortable bed. Charging for the spa, which should be included in room charge.. Room is a bit small. Would have appreciated brighter lighting, some large drawers and more closet space.

Great location in Seoul on top of Namsan with a panoramic view of the city. The hotel is located on the KAL airport bus route, so that is an added convenience. The rooms are modern and pleasant, although you should opt for the rooms with city and pool view. Perhaps the best features of this hotel are the health club, swimming pool, and spa facilities which are extensive, clean, and have an Asian flair. Fitness buffs and even couch potatoes would benefit and enjoy a few days at the health club. The food at the restaurants is expensive and one might do better eating out in Seoul. It's mostly average to good hotel food lacking the authenticity and character of real Korean food.

Good location

Best guest service. Very impressive.

Very clean room, professional and polite staff, English speaking at the front desk, bell captain at the door, affordable, located very close to subway and bus lines, just a block from Myeungdong shopping area, several restaurants within walking distance. We will stay here during our next visit to Seoul.