Funchal Hoteller

Fordeler: Great views and pool / ocean area

Ulemper: Would be great to have access to paddle boards and other items to use in the ocean

Fordeler: Wonderful hotel. Best suited to more mature traveler. Fabulous location with excellent food choices. Had superior room with balcony on 6th floor. Beautiful views of hotel grounds and ocean. ...

Ulemper: There was nothing to dislike.

Fordeler: location garden and the view

Ulemper: the breakfast was very chaotic inside , outside on some place you have great view but you have to wait for a place every morning . most of the staff is very friendly ,on reception the are nice when ...

Fordeler: The style of the hotel friendly staff, the location and facilities

Ulemper: One or two items missing from breakfast food which I thought would be present in a 5 star hotel and only one egg station which gave you a long wait

Fordeler: Friendly and attentive staff who provided great service in all areas of the hotel. Décor and ambiance of the hotel gave a nice relaxed feel to the hotel.

Ulemper: lunch time snack menu was limited and expensive

Fordeler: Delicious breakfasts, extremely comfortable beds and spacious bedrooms

Ulemper: The main course of the dinner could be disappointing. Starters and desserts were great but main courses lacked imagination. Also no table service.

Ulemper: They don t care about hospitality. Make big advertisment but when it Comes to reality all different and bubbles.

Fordeler: Everything, especially choice of three pillows and wonderfully comfy bed.

Fordeler: A modern but classic hotel with wonderful facilities, extremely well appointed private suite and staff who could not be more helpful.

Ulemper: The sunbathing area around the spa pool area was very exposed to the Atlantic wind and therefore sunbathing was not always possible in spite of clear blue sunny skies.

Ulemper: Personalet i resepsjonen kunne vært 'litt blidere'. Til tider vanskelig tilgjengelig, ting gikk litt tregt.

Fordeler: Nydelig frokost. Romslig værelse med balkong og flott utsikt. Gode senger og godt sengetøy. Fin beliggenhet med gåavstand til sentrum + gratis buss til sentrum.

Fordeler: The service and the staff were WONDERFUL. The Hotel is WONDERFUL. Faultless !!!

Fordeler: Place had history and was elegant. Great view of the town from the deck. Highly recommend eating dinner on site at Williams.

Fordeler: Location and outside areas

Ulemper: Room decor needs modernizing. Need new beds. You need plugs next to beds for cellphone chargers.

Fordeler: Beautiful hotel in a lovely setting. Staff were excellent and loved all the little touches. We were lucky to be upgraded with a fantastic sea view. The breakfast was very goid with an excellent ...

Ulemper: No irons or ironing boards provided as not allowed. You have to use their press service which was expensive. 50% surcharge if you want something done that day. I would recommend taking a travel iron.

Ulemper: Only there were construction on the site, very noisy

Fordeler: Lovely friendly staff ..exceeded expectations

Fordeler: Excellent staff, very helpful and friendly. Good service at all levels.

Ulemper: Fridge in the room not working properly.

Fordeler: This hotel is spectacular in every way, the building itself, its history, its position on the headland, the facilities and the staff. The gardens are beautiful and the breakfast is of an exceptionally...

Fordeler: It was the most perfect stay

Ulemper: No real Beaches on Madiera

Ulemper: Fitness centre does not open until 8am

Fordeler: This is possibly the best hotel we have ever stayed at. The staff are incredibly friendly and extremely courteous. Nothing is too much trouble, and they all go out of their way to ensure your stay is ...

Ulemper: Leaving - but we will be back.

Fordeler: Amazingly beautiful hotel! The staff were very kind and spoke multiple languages fluently. Can't wait to go back.

Fordeler: Wonderfully attentive staff

Fordeler: Beautiful setting, gardens a delight. We had manor house suite with separate balcony; suite large, comfortable and well kept. Balcony is private and shaded and so usable throughout the day.

Ulemper: Service in manor house restaurant sometimes a little slow. Eat in the bar if you are in a hurry. No fault of the hotel but average age of clientèle is a bit high. Possibly a general statement for ...

Fordeler: The estate was small yet full of interesting paths that are surrounded by exotic plants , shrubs and trees The Staff were superb with attention to the small detail while showing a personal touch...

Fordeler: Wonderful garden, super tasty breakfast, 20min walking distance from the center, nice SPA to enjoy after having walked the whole day.

Ulemper: Not especially a minus but you need to be aware that the customers are in general more of the older class. A bit too formal for our taste.

Fordeler: Food great Gardens beautiful Majority of staff brilliant Massage therapy good Nice pool

Ulemper: Rooms not fully cleaned daily Extremely slow service in formal restaurant Made infusions with tap water despite asking to contrary - local water has strong and unpleasant metallic taste

Fordeler: The staff were friendly,happy and helpful and well trained. Great variety at breakfast especially breads and fruit. Beautifully kept grounds and within walking (hilly) distance of Funchal old town. ...

Fordeler: Simply loved everything!

Ulemper: Wish the internet was faster but to be fair we were trying to download a movie

Fordeler: The breakfast was lovely with lots of choice. The swimming pool was heavenly - warm, clean and surrounded by the gardens. The staff were very helpful. The location was great near a fantastic cafe&#47...

Ulemper: The meal at the Manor house was expensive and rather underwhelming!!

Fordeler: This is a small hotel with a total of forty-nine rooms and suites set in over four acres of sub-tropical gardens. The service was excellent, the staff very friendly and the location superb. It is ...

Ulemper: This is not a hotel for disabled guests or those who need mobility scooters as there are no lifts in the buildings or ramps next to steps in the garden paths.

Fordeler: First time I rated 'excellent' for everything on booking.com. Free upgrade to superior room (no. 2307), quiet above indoor pool with sea view. Beautiful gardens, great clean pools. Fantastic...

Ulemper: Just picky small things: 1) Suggest to have proper hot water for tea at breakfast instead of luke warm water. 2) Suggest to have more points to charge phones/ipad/laptop in room without ...

Fordeler: Great breakfast. Wonderful gardens variety of pools Good location

Fordeler: breakfast was good our room was perfect amazing bed and very comfortable

Ulemper: some of the staff were a bit sorry for them selves some of the time

Fordeler: Big rooms. Comfy bed. Nice gardens surrounding the sea-facing side of the hotel. Free shuttle into Funchal (pre-booking required at reception). Not far from airport (25 Euro for 25-30 min taxi ride...

Ulemper: We stayed on the second floor and were woken up multiple times each night by the noise from below (sounded like tables being moved. At mid-night, 3am, 5am and then from 7am). Everything we asked ...

Fordeler: Breakfast choice excellant

Fordeler: Sun

Ulemper: No wear to change after leaving are room

Fordeler: Stor, flott frokostbuffet. Gode senger, stort flott rom. Nydelig hageanlegg og flotte bassenger.

Ulemper: Musikken i baren er noen kvelder altfor bråkete. Umulig å føre en samtale.

Fordeler: Very comfortable and spacious room with delightful view. Excellent variety of restaurants all with superb food. Amazing swimming pool

Ulemper: Difficult to think of anything!

Fordeler: Breakfast was excellent but the main impression was of fantastic service by friendly staff who made you feel like they really cared

Ulemper: Nothing

Fordeler: bed was comfy and the room was greatNOCE Sea views

Ulemper: Not having to pay for a safe in the room

Ulemper: I believe that I had booked a double room but it turns out that my confirmation was for single occupancy and I was subsequently charged an extra 141 euro per night for my partner . I have never booked...

Fordeler: Frokosten var helt utmerket. SENGENE MEGET BRA, KANSKJE LITT HÅRDE...

Ulemper: Tilgang til turveier og naturområder.

Fordeler: Alt!

Ulemper: Ikke noe, bortsett fra KALD melk

Fordeler: everything was just perfect and the staff were extremely helpful and professional

Fordeler: Wow! We wasted our money going to the tropical gardens in Monte. The hotel gardens were so much better. Beautiful in every way. Friendly staff, superb food, stayed in a gorgeous suite. So sad to leave...

Ulemper: Cannot fault it in any way

Fordeler: Beatiful quinta with lovely gardens and grounds. Staff and service were excellent!

Ulemper: There was nothing to find fault with about this place

Ulemper: Location to the town. Very little footpaths for safe walking

Fordeler: The hotel's gardens are beautiful; we enjoyed strolling around them before breakfast and during the evening. We also enjoyed using the swimming pool, which is a good size, and also playing pool in...

Fordeler: Friendly staff, great gardens and pool

Ulemper: Restaurant options limited and pricey.

Fordeler: The garden alfresco breakfast dining experience

Ulemper: n/a

Ulemper: Excellent hotel in beautiful gardens, fantastic and personal service, an oasis of tranquility. Thanks a lot to everybody we met there. We will return!

Fordeler: My husband is gluten free and the staff looked after him really well

Fordeler: Utrolig hyggelig personale samt rent og trivelig. Hotellet var smekkfullt mens vi var der, men føltes ikke slik. Da vi ankom første kveld åpnet resepsjonisten døren for oss og ønsket oss velkommen, og...

Fordeler: We had bed and breakfast which was excellent

Fordeler: Excellent location. Comfy bed.

Ulemper: Sun shades on roof terrace

Fordeler: This without doubt is the best hotel we have stayed in Madeira, we go to this island every year. We stayed in junior suite room number 260. Absolutely brilliant. The staff are very friendly and the ...

Ulemper: There is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are bothered by pigeons. There is a falcon that is brought in during the day, maybe ...

Fordeler: The rooms were very clean, smelt beautiful, the beds soft and lots of pillows. Breakfast was amazing, along with Lina the host. Every morning she greeted you like you were her best friend!!!!!

Ulemper: Felt the reception staff could have been more welcoming and approachable

Fordeler: Funchal is a lovely town, the old town is really interesting but it also has all of the shops and facilities that you would expect from a modern town. People are extremely friendly and the food is ...

Ulemper: I think Madeira could do more to attract families as it is currently a place for older visitors.

Fordeler: The property was excellent for getting around the island The wifi was very poor, but you could spend 6 euros per day for wifi plus but in this standard you expect good signals

Ulemper: The wifi as above very poor

Fordeler: Location...perfect. Plenty of walks on the flat. Food excellent and very good choices both for breakfast and dinner. Staff always smiling and very helpful. Just one small negative...no handrail by ...

Ulemper: Nothing!!!

Fordeler: Everything about the hotel but especially the quietness despite being close to bars and restaurants

Ulemper: No complaints

Fordeler: Very comfortable and in a good situation. The staff were very friendly and helpful. The breakfast was excellent and dinner menu good and there were bar meals available for something less formal.

Ulemper: Nothing!

Fordeler: Second stay here. Highly recommended

Fordeler: Frokosten var utmerket, beliggenheten flott og sengene var behagelige.

Fordeler: Gode senger. Fantastisk utsikt. Nydelig frokost. Meget hjelpsom betjening.

Ulemper: Bassengene kunne ha vært dypere.

Fordeler: extremely friendly staff , excellent facilities , fantastic pools A well organised hotel with a relaxing atmosphere !!!

Ulemper: Nothing

Fordeler: The staff were lovely clean hotel with excellent facilities in a good location.

Ulemper: Air conditioning in the reception area.

Fordeler: Very comfortable hotel with very good facilities and beautiful grounds plus excellent staff. Location also very good, near sea, plenty of restaurants, excellent complimentary bus service into town and...

Ulemper: Nothing not to like

Fordeler: Great position, friendly staff and clean

Ulemper: Too difficult to find a sunbed with shade. Many at the front have no parasols because of wind. It is ridiculous that all sunbeds are claimed with towels early in the morning by guests and then often they are only used for a couple of hours a day. It says that towels will be removed if not used but this doesn' t happen.

Fordeler: We returned there for the 2nd time and every day we had lovely fresh fruit in our room....definitely a bonus!

Ulemper: Absolutely nothing thus the return

Fordeler: Staff were professional, friendly, efficient. The room was spacious and exceptionally clean. Food in restaurant was great. Swimming pools lovely and clean. In fact - everything!

Ulemper: Nothing. Although it would have been nice to have complimentary water in the room every day.

Fordeler: The restaurant was the best! We enjoyed having breakfast and dinner inside the hotel - the food was great. Although having a fine dining also meant waiting since you are being served individually at ...

Ulemper: The bed and its mattress. If you moved in bed, it was creaking aloud! Spa services - better look for a place in town. Also, I would expect to get more personal attention from the staff - the hotel...

Fordeler: friendly staff, great facilities, great service.

Ulemper: Dinner service was a tad slow but that's being picky.

Fordeler: Set in beautiful, well tended gardens, with lots of little leafy corners complete with hammocks, this is just such a beautiful place to escape from everything. The rooms are amazing - some ...

Ulemper: It's all wonderful

Fordeler: The garden is very nice. You get the feeling of a quiet countryside hotel, while in fact it is quite centrally located. It was very nice to sit outside, enjoying a pre-dinner drink. We used both ...

Ulemper: The only thing we would suggest, is a better option for packed lunch to take along on walking trips. The 'picnic' solution on offer is not quite suited to carrying in rucksacks on the trail.

Fordeler: The staff were very friendly and attentive. The hotel was immaculate and had great facilities.

Fordeler: Staff are fantastic and we are always made to feel very very welcome

Ulemper: Nothing

Fordeler: The staff were friendly and helpful, the room was comfortable, the garden was lovely. The lounge and bar were comfortable and we enjoyed playing table-tennis and pool. Dinner and breakfast were ...

Ulemper: Nothing.

Fordeler: Happy staff, pleasant garden, rooms with space.

Ulemper: -

Fordeler: Fin utsikt fra rommet. Stille hage i bakgården.

Ulemper: Det burde vært bedre kaffe til frokosten. Trafikkstøy på rommet på dagtid.

Fordeler: Great central location. Boutique feel.

Ulemper: Very fiddly temperamental light controls in the room. Vastly over priced roof top restaurant (fortunately Boho Bistro next door offers food that's twice as good at half the price). Attitude of ...

Fordeler: Stylish hotel in a fantastic location between old town and waterfront district of upmarket hotels. Amazing views from rooftop pool. Great happy hour for cocktails. Friendly and efficient staff.

Ulemper: Main issue was lack of towel rails and nowhere to dry towels. We ended up having to use damp, cold towels all the time. Also, the room was decorated in dark colours, which were quite dreary.

Fordeler: Fabulous views at rooftop pool. Staff excellent. Food excellent Room beautiful

Fordeler: Great location great facilities good breakfast

Ulemper: Couldn't get a late departure, would have liked to feel they tried

Fordeler: We loved the panoramic swimming pool on the roof. The VIP pool bed experience and the free drinks included in the mini bar. The cleaning staff were excellent and so was Charles, who is a great asset ...

Ulemper: The air con in the room did not seem cold enough and there was only one mirror in the room which was in the bathroom, no getting ready mirror.

Fordeler: The free upgrade was a nice touch. The breakfast was always full and varied. The staff couldn't do enough to help you.

Ulemper: Only gripe is nowhere to play music in rooms. And maybe a few more freebies in the mini bar. But it was pretty perfect

Fordeler: Te accommodation, food and service were all excellent.

Fordeler: Easy to get round Funchal. Good food and excellent staff who were very welcoming and attentive

Fordeler: I especially loved the Maracuja and Papaya. Everything else was perfect as well.

Ulemper: Nothing.

Fordeler: Upgraded when we arrived and comfortable suite. some building work on a small property opposite but didn't bother us. Shutter blinds at night to lower and keep out light and noise. Good choice at ...

Ulemper: Limited choice of loungers on terrace pool.

Fordeler: Meget god service av personalet

Fordeler: Nice, quiet and comfortable holiday.

Ulemper: Problems to pay with Diners Club Card.

Fordeler: The buffets and the staff

Ulemper: Very uncomfy bed

Fordeler: The bed was comfortable the room was nice and the view was absolutely spectacular! over the hotel pool towards the big open sea. the indoor pool was connected to an outdoor area- very nice, the sauna ...

Ulemper: there was no complimentary water in the room or fruit basket, chocolate or any welcome note or something. I was charged for laundry although I didn't use that service, I emailed client service and...

Fordeler: The staff went the extra mile in every aspect, from arriving and valet parking the car for us . Three a la Carte restaurants to choose from , excellent food and very attentive service . As a coeliac...

Ulemper: Nothing ! Just wanted to stay longer so just re booking for October !

Ulemper: The shower The choice of food on Saturday evening

Fordeler: The large family room with a separate room for the kids was terrific. Lots of space and storage. Pools were nice but just too cold. Indoor pool was good. Portuguese restaurant attached to hotel ...

Ulemper: Italian restaurant attached to hotel is awful. Do not go. Half-board option is good for hotel but not for guests as it binds you to the Ocean restaurant buffet (all you can eat average food) or the ...

Fordeler: We requested the extra large bed and it was truly amazing!! All rooms from the hotel have a sea-view and it's heavenly! The rooms are clean and house-keeping was always there to help. Bedding ...

Ulemper: The outdoor pools are too cold to swim..

Fordeler: - Incredible service & staff - Room spec lived up to the reviews we had read prior to booking - Amazing buffet for breakfast in particular - Great spa facilities - Sushi restaurant was fab...

Ulemper: Better sign posting in the hotel would make tings easier :)

Fordeler: Ocean view, contemporary style, breakfast and dinner buffet

Ulemper: Bed covers could be replaced by lighter ones

Ulemper: The blue swimming pools outside- looking so good at the pictures, were freezing cold and impossible to use. Internet connection was very bad, could not download for example youtube.

Fordeler: - Fantastic hospitality - not the typical kind of hotel - likeable and professional stuff - excellent breakfast service - beautiful garden - close to city center

Ulemper: ---

Fordeler: Lovely views over Funchal. Staff is very helpful

Ulemper: I was not obvious to me that I had to pay additional for the coffee and tea in the room

Fordeler: Very friendly and very helpful staff. Good breakfast choices. Clean. Trusting environment.

Ulemper: Would have liked a better located mirror in the room and more coat hangers. But nothing I couldn't manage a couple of weeks without.

Fordeler: charming gardens

Ulemper: room service switching all the lights back on every day

Fordeler: Everything was really good

Ulemper: Nothing to complain about

Fordeler: Breakfasts were very good.

Ulemper: The situation on a steep hill not exactly suitable for someone like my husband who has walking difficulties. I think this should have been m,ore clear on the booking website.

Fordeler: We had a wonderful stay--gorgeous view from the room, exceptionally friendly staff, and delicious breakfast in the garden. Beautifully designed hotel with lots of natural light and thoughtfully ...

Fordeler: Extremely helpful staff, good clean rooms and useful Honesty Shop

Ulemper: Having walking difficulties - I would not recommend this hotel unless you are willing to spend a lot of euros going/coming from town, which is where all entertainment and eating establishments are...

Fordeler: It was an amazing Hotel. Staff was very helpful and polite. Location was really good, specially if you have a car, as they also provide private parking. The room was spotless and very comfortable with...

Ulemper: If I could say something bad, it's the fact that it doesn't provide swimingpool.

Fordeler: Location, room, staff

Ulemper: Few ants in room and very warm in room

Fordeler: beliggenheten

Ulemper: likte ikke hundebråk/bjeffing,for mye støyende buss,bil og knallert bråk!!

Fordeler: The chocolates, two-time room service everyday, the complimentary two night room upgrade.

Ulemper: Not much choice for breakfast when compared to other 5 star hotels. Dinner is pricey, much cheaper and same quality food is available outside. The AC in the room is weak.

Fordeler: The pool area is lovely and the service around the pool is effortless

Fordeler: Superb resort with excellent staff and facilities.

Fordeler: lovely hotel, hotel is great! not to fare away from the main strip. but not to close :)

Fordeler: The great location directly at Sea side with the Swimming pool in between, the great comfort of the hotel, no children and nearly no noisy clients in the hotel, middle age of clients has been about 60...

Ulemper: Some of the employees a bit rude sometimes, not always the highest level of customer-orientation

Fordeler: Cracking deal with Booking.com otherwise would not have afforded this (junior suite with kitchenette). Fantastic views with privacy on fourth floor. Monday night Buffet Dinner including unlimited ...

Ulemper: Skirtings around bedroom were dusty. Tables in Dining Area very close together (perhaps because it was too early in the season to spread outside?). But considering the huge amounts of unused lounge ...

Fordeler: Just felt very comfortable and happy in hotel, great location.

Ulemper: We were not informed of the cancellation of the Gourmet night until we arrived for it!

Fordeler: Friendly staff

Ulemper: Noise from works on nextdoor hotel. The phone kept ringing in the restaurant!

Fordeler: General ambiance; breakfast buffet; indoor pool; snack-lunch service; good quality deep tissue massage. Good shower unit in bathroom. Availability of printed leading UK newspapers.

Ulemper: Bed: needs larger wider top sheet ; mattress could be improved for comfort by addition of a topper; availability of quality feather pillows Dinner 'music' was too loud / intrusive and ...

Fordeler: Hotel immaculate. Views stunning, location excellent. Short walks to both marina and town centre. Variety of restaurants near to hotel if you don't wish to eat at hotel restuarant. Staff ...

Ulemper: Would have been nice to have more than one restaurant within the hotel, however many local restaurants nearby so this didn't matter. The rest of the hotel more than made up for this.

Fordeler: The hotel is set in beautiful gardens . Poor area is lovely although the cushions could do with upgrading as they are thin and grubby looking . The towels also could use an upgrade and you only get ...

Ulemper: Didn't refresh the milk in our room and when we requested more they were going to charge €2.50. When we objected a waiter appeared at our room with the sachets . A bit grubby for a 5 star hotel !

Fordeler: Very nice staff Great view Great breakfast

Ulemper: Outdated chairs in the room. Couldnt even seat on them. Food very expensive compared to the rest of the island. It's not the best hotel if you want to be around young people.

Fordeler: The friendly staff and so many lounges hidden around the place where you could read a book in peace.

Ulemper: The Billiard Room cues had no tips.

Fordeler: The hotel is in a quiet location, excellent staff a short taxi ride will take you into Funchal or you can use the shuttle bus from the hotel. It is our second visit and would go back again.

Fordeler: I felt so spoilt by the staff, surroundings, fine dining and the staff could not do enough to accommodate any requests. Truely a Hotel that treats its guests with a personal and unique touch, poles ...

Ulemper: I can honestly say I didn't dislike anything.

Fordeler: Good breakfast, nice garden.

Ulemper: Cleanliness not acceptable - hairs in the bathroom at time of moving into the room, 'new' bath shoes were alteady used and dirty, ... ... Half pension dinner on low quality level - definitely...

Fordeler: The gardens were a delight - filled with beautiful plants and elegant trees; and the house, restaurant and pool house were lovely having wonderful antiques with comfortable armchairs and settees.

Fordeler: The staff were very nice from the restaurants to the lady who cleaned our room. There was an excellent choice of restaurants and a very good buffet at breakfast. Rooms were spacious with lovely ...

Ulemper: Very minor point, two small pillows instead of one normal (English?) size. A choice of either would have been better. Otherwise have only praise for this hotel.

Fordeler: very relaxed atmosphere.. friendly staff..lovely thought about areas to sit inside and outside. Peaceful shady garden for walking around. Swimming pool well placed with stunning view of Funchal and ...

Ulemper: we would have preferred light weight duvets on the beds. Blankets are tight and heavy and don't wrap around the body.

Fordeler: Good Breakfast!

Fordeler: Location and friendliness of staff

Ulemper: Air conditioning very poor pool area requires attention paths surrounding pool very uneven with patches plastic grate around pool area broken in places which you can hurt your feet on also seating ...

Fordeler: Bar staff. Breakfast and staff. Pool gardens and staff.

Ulemper: Only two lifts means at times long waits. Air conditioning was broken in our room for the length of our stay. Some days the room was not serviced very well and we had to request items from the ...

Fordeler: Breakfast buffet was wonderful. Loved the waffles and sunny up eggs. Selection was extensive.

Ulemper: AC didn't get room cool enough.

Fordeler: very clean , excellent housekeeping staff

Ulemper: The food was very expensive in the hotel and not great

Fordeler: great view, very good room

Ulemper: in order to move to floor 4 instead of ground floor i was asked to pay 25 euro per night

Fordeler: Very nice, modern, clean hotel. Staff were very helpful. We were upgraded to the honeymoon suite at check in, which was completely unexpected and the room was beautiful. The hotel is in a great ...

Fordeler: Frokosten var bra, og sengen bra.

Ulemper: Kaffen i frokostsalen var ikke god.

Fordeler: We stayed in the resort for 3 days (young couple). We went to celebrate my birthday, and the staff, at the time of check in, noted (when she asked for my personal documents, for the reservation) that ...

Ulemper: The dinner buffet.

Fordeler: Excellent location. Staff very friendly. Fantastic breakfast with a very good choice.

Ulemper: Only small complaint was often no staff at pool bar and no snacks served after 3pm.

Fordeler: Convenience of nearby very good restaurants for eating out and bus stop nearby for frequent service to Funchal, and yellow/red bus services

Ulemper: In house evening eating unappealing

Fordeler: Lovely hotel with beautiful views. Great breakfast & rooms are great too. Free safe in room. Very quiet.

Ulemper: No tea or coffee making facilities. Outside pool not heated & was rather cold.

Fordeler: Dette var andre gangen, vi bodde på Pestana Promenade. Flott beliggenhet ved strandpromenaden i Lido. Mange restauranter i nærheten. Fantastisk utsikt fra rommet vi bodde på helt øverst, og topp ...

Ulemper: Rommet kunne trenge noe oppgradering, spesielt dusj-/badekar delen på badet.

Fordeler: Good location. Room was excellent. Restaurant, service and staff were all good, friendly and professional.

Ulemper: Pool is small but location dictates this.

Fordeler: This was our fourth visit to this lovely hotel. The General Manager, Iolanda and her staff once again gave us there best service and I could not speak more highly of them.

Ulemper: Nothing.

Fordeler: Comfortable surroundings and stay, knowledgeable and helpful staff, good indoor heated swimming pool, excellent out-door terrace dinning area with wonderful views. Too cold to use the outdoor unheated...

Ulemper: Limited choice of main courses at dinner, however excellent choices at breakfast and lunch times. More advanced information on car parking as that at the hotel is so limited would be helpful.

Fordeler: We were upgraded free of charge and were given a large and very comfortable room with two balconies and a fabulous sea view. We arranged, with the hotel, for transfers from the airport. The hotel ...

Fordeler: Great hotel, staff was friendly and helpful. Awesome water views. Just far enough from the buzy city center with public transportation at the door.

Fordeler: The view out to sea

Ulemper: Being woke up at 7.00 am by what sounded like chairs being dragged across the room. It couldn't have come from the room above as rooms are carpeted.

Fordeler: Staff were excellent, in particular the reception staff.

Fordeler: Everything about the hotel was excellent from the airport transfers to all the friendly staff, and welcome drinks. Appreciated the thoughtfulness like extra touches hearts and petals bottle of fizz ...

Ulemper: Nothing

Fordeler: Great hotel. Small and friendly. Excellent room size. Breakfast terrace was spectacular. We had breakfast on the terrace every morning - in January !! Daily bedroom service was excellent and bed was ...

Ulemper: Very small pool and limited outdoor area, but didn't really affect our holiday. Smoking area was a little to close to the outdoor eating area.

Fordeler: Beliggenheten, renholders utførelse av jobben, sjåførens vennlighet og service.

Ulemper: Ødelagt stol på balkong, ugress, maur og halvdøde planter i blomsterkassen, wifi som bare virket av og til, safe som måtte leies, pulvereggerøre, ekkelt industribrød, udrikkelig kaffe, sure ...

Fordeler: 1) Breathtaking views (like seriously, slide the windows and you will see the entire valley). 2) I really liked the breakfast - it was a great selection of hot and cold, and really fresh, locally ...

Ulemper: This is just being constructive (as oppose to criticising the hotel). I felt that sauna/steam room could be offered for free - it is not mentioned on Booking.com or hotel website that customers ...

Fordeler: good service, kindnes staff, very good breakfest and great location with beutifoul view.

Fordeler: The beds were comfortable after a day of hiking in the mountains Scenery from every corner of the hotel was stunning

Ulemper: Fresh smell of the shower/bathroom could be better

Fordeler: VIEW. VEIW AND OH YES..... THE VIEW. Pool and spar

Ulemper: Breakfast food. Suspect keep reheating day to day. Bed very hard . No tea or coffee milk in room. No security on balcony door needed to deploy external wooden shutters

Fordeler: The view was amazing and the room was pretty nice.

Ulemper: Couldn't use the fridge without an additional extra cost, the Internet was not really working in our room.

Fordeler: Excellent staff. Amazing views with a unique atmosphere. An unforgettable fantastic experience in the mountains amongst the scenery, butterflies, tiny lizards, birds and clouds!

Ulemper: Needed a designated sunbathing area. A shuttle service to local bars and restaurants would make me definitely return with friends.

Fordeler: Fantastic location.

Fordeler: Very good sight on the valley

Ulemper: Breakfast is not total ready at 08.00

Fordeler: The greatest thing was the stunning view through the balcony. The hotel is in the mountains at 1100 meters high, so traveling to the hotel from Funchal and back was a challenging experience for us and...

Ulemper: The breakfast was served from 8 AM till 10 AM, although all the hot meals seemed to be cold even at 8.05 AM - that was annoying. Breakfast was not as rich as we had expected, however we had a wide ...

Fordeler: Location is excellent, hotel is clean & modern, staff were great - hidden gem

Ulemper: Our suite Had a very large terrace - which was very empty. Could have done with some larger furniture maybe

Fordeler: The room was cheap, there was free parking, the rooms were clean and had a lot of television channels in English. The pool area is nice and has a great view.

Ulemper: The check in staff were very unhelpful and unfriendly. Although the breakfast was free (included in the price of the room) the food lacked flavour and was very poor quality. The only food that was ...

Fordeler: Everything was wonderful,not a fault.Everyone enjoyed it thoughly.Best holiday.We will return next year.Thank you

Ulemper: Nothing

Fordeler: The hotel has an ideal location with lovely views of Funchal.

Ulemper: After staying in other hotels on Madeira the quality for price can be better at other hotels. 4 views presents itself as a luxury hotel, which is a bit of an exaggeration. It is a nice 3 star hotel ...

Fordeler: Nice hotel with a good view to the Island. The hotel is very quite and its breakfest has a lot of variety. Nice choice.

Ulemper: Nothing to complain.

Fordeler: Spa centre was good. Breakfast was ok, but nothing very special.

Ulemper: What I was missing was that they couldn't provide robes as well as they did not have slippers. They have only two elevators for the whole hotel and it took very long time to get downstairs or ...

Fordeler: Room with a good view in the port and the city. Spacy and very clean. Nice bar also with music every night. It's no so far from the city (15min walk) but the return might be more difficult because...

Ulemper: The breakfast can be better but for this price is perfect.

Fordeler: Staff were very friendly and helpful. Room was a nice size, clean and tidy. Nice pool and general facilities.

Ulemper: The range of the breakfast option was good. The cooked breakfast however was not hot enough and just about warm. Heated plates may help.

Ulemper: We had some problems to come back from the city.

Fordeler: The size of the room. The full seaview and view on Funchal from the room. The location close to the city center - 10 minutes walk The quality and choice of the breakfast buffet The eco offer to ...

Ulemper: The walk upside the hill towards to the hotel asks some effort. The shuttle bus could be more frequent and to various points into the city center or some more information on the possiblities for the ...

Fordeler: The hotel is goog

Fordeler: Store rom, gode senger. Veldig fin frokostbuffet, godt utvalg, fersk og god mat. Fint basseng, og solrik terrasse. 10 minutters gange til sentrum.

Ulemper: Ekstra betaling for bruk av treningsrom og innendørsbasseng. 'Gjerrige' på pulverkaffe til bruk på rommet (ikke påfyll i løpet av 7 dagers opphold)

Fordeler: Resepsjonen er svak.hotelrommet var bra!spaavdeling utmerket!dårlige og treige heiser.hotellet er litt som en labyrint.bra frokost.