Vil du lagre som din permanente valuta eller kun for dette besøket?
an amazing piece of architecture
The room was comfortable and nicely decorated, the smily and friendly staff, location is a bonus, the pool area is beautiful and the other facilities in good condition and easy access. Amazing views and well looked after gardens. Internet Access prices - it's a 5 star hotel, sure they don't need to make a business also from something that in these days is so easy and cheap to get and free in most other hotels in Madeira. Not enough plugs in the room are in very difficult places.
The architecture is beautiful, the swimming pool and sunbathing area are extremely nice, the employees are extremely friendly etc.. Three minor points: 1. the cost of consumptions at the pool area is high (6 euro for a long drink). 2. the fact that you hear the noise of the upstair neighbours peeing in their toilet 3. The average age of the guests is high ! It looks like a retirement house (of course they can pay the price)
Spa break A little disappointed that we weren't warned of building works at the nearby casino which was directly opposite our room. These were rather noisey and disrupted the peace and quiet we had headed to Madeira for.
The localization near the city center (you can go by foot). The excellent piece of architecture by Niemeyer. The pools (inside and outside) and the Spa. Breakfast is absolutely complete. Prices of bar/restaurants are reasonable. Could have parking car facilities nearby free of charge.
service oriented staff rooms are a little small.
Very convenient to Funchal compared to most other top hotels. Alert and helpful reception and other staff. Infinity pool. Design features are interesting. Seating in breakfast restaurant looks good but is rather uncomfortable with poor back support.
Excellent hotel, very beautiful interior, perfect breakfast for various taste, large and comfortable rooms, warm hospitality of personnel
breafast some days very very windy the outside the swiming pool could not be used a kind of a wind protection would for sure help.
View was nice, so was pool and breakfast. Really was the best choice for us. Easy on/off from #1 and #2 bus and the aerobus to airport (stop 18). Room has fridge and little kitchen. Staff was not the friendliest on check in and tried to "give an upgrade" to a bigger room with no view when we paid extra for a room with a view. Had to wait until almost 3 pm to get into room.
Right next to Poces do Gomes
The receptionist Debora is absolutely fantastic. She has answers on every single question regarding hotel/ Madeira/ Porto Santo everything was perfect
The position of the hotel and the room the view was fantastic and the food was very good none
We had an excellent stay at the Golden Residence. The hotel and rooms are in very good condition, the staff is very nice and helpful (especially Hermes :-) ). The location is very good, near the seaside and the promenade on one side and next to the big street (Estrada Monumental) on the other side, with a very nice shopping on walking distance. The food of the restaurant is very good and we had a small but well equiped kitchen in our room. The indoor pool, jacuzzi and sauna were well maintained and offered a nice break on cloudy days.
Beliggenhet. Selve hotellets fellesareale. Hadde store, lyse rom Skulle ønske at det var flere heiser, da vi ofte måtte vente ganske lenge.Maten på Gallo d'Oro restaurant var skuffende. Vi var ikke info. om at det på lørdag var fast meny og ikke a la carte.
Kunne bare slappe av. Ingenting å iritere seg over ! Litt høy kostnad.
Excellent value for money, very clean rooms, very friendly and helpful receptionists, excellent location
A comfortable brand new hotel with excellent facilities and a varied and tasty buffet breakfast. Lots of restaurants nearby and other facilities (supermarkets, car hire, travel agents). Even the rooms without sea views have a fairly good view of the sea! It is a little further from the centre of Funchal than I had thought - however for €3 for 3 days you can get a bus pass and lots of buses pass close by the hotel.
It is a good hotel, the stuff from the reception is very kind and helpful. The view from outside pool is very nice. We didn't like the noise that came from outside. They said that it comes from a power generator which was located on that side of the hotel. It is not a good excuse for an 5* hotel especially because we had made the reservation with 6 months before. It's hard to belive that the room we've got was the best they could offer at that time. We had paid a partial see view room but we couldn't enjoy the view from the balcony because of the noise :( ...
We had a wonderful suit with a fabulous sea view. Buffet breakfast had a huge choice. We opted for the half board option - great dinner, very good value, high quality of food Nothing
An excellent hotel, but the holiday was spoiled by the aforementioned lack of spa and leisure facilities. The main reason why we chose this hotel, and not mentioned in your advert. See above.
A free upgrade to a suite is always a good thing ;-) Staff at the Spa was exceptional! Hotelstaff at diner was less polite. For a 5 star hotel most of the staff doesn't go "one step further"
it was so good I will return again no
This is an exceptional hotel which we booked at a great price. The room was spacious and had a nice view with a nice veranda. The staff were very friendly and helpful and quick with checking in and out. The rooms were clean but not what you would expect from a 5 star hotel. It is not in the centre of Funchal but in Lido which is about a 20-30min walk away but it is in the nicest area of Madeira with shops, restaraunts and buses close by into the centre of town. It is overall a fabulous hotel that if you get a chance to stay at when they offer these great rates you should absolutely take the opportunity to do so! Everything was almost perfect except for the cleanliness. It is a very clean hotel however the cleanliness is not as one would expect from a 5 star hotel!!
This is a new hotel and everything was fine, altough there were some facilities that were still closed (gym, spa).
comfort,good food, good staff, relaxed atmosphere. no.
Perfect positon in funchal for site seeing, restaurants and shops never needed a taxi
superb design, heated roof pool, air conditioning not very effective
The visual excitment that awaits you at this amazing Designer Hotel in the heart of Funchal is only surpassed by the Excellent Managment and very attentive Staff - having stayed at other 5 star hotels in Maderia The Vine is definitly our favourite.
location, breakfast, service, beautiful and stylish, nice city view stylish sometimes at the expense of practicalness (e.g. door handles and shower gel tube created to break your nails)
Everything...The room was fabulous, big, confortable. It´s the state of the art. Very modern. On the first night there were some noises caused by the electrical system, but they upgrade us to a suite and only charge half for the first night. We love it and recomend it. Nothing.
The quiet atmosphere allowed for excellent sleep. No busy roads nearby. Good buffet breakfast with plenty of choices.
excellent accomadation and food insects in the garden
Great ambience, a friendly, relaxing, unpretentious hotel with a good value restaurant and welcoming bar. The buffet breakfast offered an excellent choice of fruit, cereal, hot and cold food.
We liked the overall atmosphere and good location for town. Also it was very quiet with friendly staff.
Excellent location, comfortable,spacious room, very friendly and helpful staff.
Excellent views,clean spacious room (junior suite) None
Comfortable, spacious room; excellent buffet breakfast, superb location for access to town and restaurants. family atmosphere
Very hard matresses and cushions in the beds.
location to centre of Funchal Facilities are getting in need of refruishment
We liked the food and cleanliness of the hotel. The staff were excellent/ The size of the bathroom and the lighting was poor in the room. I use contact lensess and we like to read. The leaves in the Quinta pool.
Tivoli Madeira lå fint til ved havet. Det var god frokost på dette hotellet, og lett å få plass på solsenger ved bassenget. Badet var fint og praktisk med adskilt dusj og badekar. Interiøret og møbler på rommet var ganske slitt og hadde trengt en oppussing/fornying. Utvendig trenger dette hotellet også minst et malingsstrøk på veggene. Nabohotellene var mye finere!
Helt ok hotell til bra pris
I liked the very helpful and friendly staff in the hotel. The service was excellent.
Lovely staff. Friendly & helpful. Beautiful hotel & garden & new pools are great. No
Fantastic hotel. Big, beautiful rooms. Close to center of Funchal. Very friendly staff. The morning coffee is unbelievably bad.
Very friendly and helpful reception, very polite staff. Room was very large and clean, the bed better than at home.Breakfast substantial and four course dinner better than we expected, enough variation. Bar and terrace elegant. The atmosphere relaxed. The view from our balcony could be a little better. Outside pool quite small. Service in restaurant some times too rapid - four course dinner in one hour!
Front of house staff are very friendly and professional. The spa was great - fab massage, but the outdoor and indoor pool were cold even though heated. Breakfast was ok, dinner was rushed and the goan specialities were far too hot [we have been to goa and nothing was that hot]. Room comfy and clean. Much better food and service at Da Forte restaurant in town.
Large room, quiet, friendly staff None
Excellent hotel catering for adults wanting to be pampered and relax in their top quality facilties. Staff extremely customer friendly; they are like a family and make guests feel part of that. Honestly can't think of any.
The hotel staff was especially courteous and helpful (front desk, bar, etc). Very nice spa & pools. The bar and restaurant are also in line with what you would expect from a 5-star hotel (lovely dinner, and excellent breakfast buffet). Much more charming hotel than the neighboring huge complexes.
The service and staff were truly excellent. Great rooms and excellent breakfast
Large hotel with three swimming pools (two outside with sea water), good health center with all facilities (gym, jacuzzi, swimming pool and scotish shower) were free of charge; tennis, billiard also not extra charged. Location: beautiful ocean view and rocks, close to Funchal center, many restaurants nereby. Standard room is large enough. Breakfast could be better for 5 star hotel, served fruits are not that best, only pineapples were good; slow service for coffee and tea; only in the end of stay we found a chef who makes fresh cooked omelets and it was a tough luck to catch him and order for yourself. No ocean promenade nearby.
everything was excellent salt water in swiming pool
0verall facilitites were excellent A bit tired, lifts were very old and unreliable we were on 15 floor
Very close to city center, very close to port/ harbor if you want to take a cruise. Great views from our pool side balcony room, free Wifi and free intrenet in rooms where internet available. Very nice bathrooms with heated floor and towel holders. Many close good resturaunts and a supermarket right outside the hotel front doors. Every night at about 2am or so, they would turn off the central A/C, so it would only blow regular, not cool air into your room. By 4 am the room was hot and every night we would wake up and have to open the balcony door for cooler air. A little dissapointing for a 5 star hotel.
The hotel was impeccably appointed and maintained. The views were breathtaking and the surrounding gardens were amazing. The restuarants were upscale but reasonably priced. Everything we needed-pools, bar, entertainment and restfulness were in place.
Very good location, just over the sea, the swiming pool area is very nice and the access to the sea makes the difference. Poor breakfast for a five star hotel
Very good five star hotel, the area is perfect, not so far from the center. The breakfast and the dinner should be improved. A luxus hotel deservs more.
Compared to the volume of the hotel, the number of parking lots was too little. Very often we were forced to look for parking lots outside in Funchal - which is not really funny or easy. All of those had to be paid and the parking time very often was limited. So if you'd like to rent a car, it is advisable to rent cars via the hotel or rent them only daywise.
Beliggenheten. Nærheten til sjøen, promenade og gamlebyen. Ellers var hotellet staselig, rolig og hadde en rolig atmosfære. Min kone spurte resepsjonen om en tepose en kveld. Vakthavende spurte da om hun var "regulary guest". Det var vi ikke, og da kunne vi ikke få en tepose. Dagen etter stjal vi en tepose i frokostbuffeten, men den ble ikke benyttet, så vi har ikke rapportert det uttaket. Svaret fra resepsjonisten var så surt at vi burde sagt at vi aldri vil bli noen "regulary guest" ved dette hotellet.
God atmosfære, god mat, god service - og ikke minst viktig for oss: sentral beliggenhet flere internett maskiner - en pc fordelt på alle gjestene er i minste laget
Hotellet har en avslappet og hyggelig atmosfære, en nydelig hage med planter, kafeteria og basseng og egen utgang til strandpromenade. Ikke utover at det er nødvendig med mer enn en PC til felles bruk!
Veldig bra hotel som fungerte bra. Manglende internett på hotelrommet
Just a very good hotel for the money It's a little awkward to find and actually get into with a car with the one way systems
Very clean and comfortable with impressive views. Unimaginative breakfast without any proper coffee.
View. The hotel needs a complet refurbished. It´s being old.
The hotel was very well situated (just 10 minute walk from the marina) and was excellent value for money. It was also very comfortable and clean. No negative points
Views of the hotels, Modern hotel. All the staff is well organised and friendly, yet discreet.
Good position near town center The information in the reception about buslines etc. was very poor. Heavy noise from traffic and day-and-night-barking dogs at neighbours
Breakfast was very good SPA should be open later then 7pm
The view was great to the Harbour. Was quiet noisy from cars,and the ambulance service near to the Hotel.
Hotel with a beautiful view to the bay.Try local vines and liquers in the bar.Breakfast is also very good! No.
Free breakfast was good with lots of variety. The room was clean. The decor was really good. Also, it was easy to spot the hotel driving because the design was different from the rest of the buildings in Funchal. Overall a great hotel. Free wifi worked well within the limited area of the lobby and pool deck. However, the constant need (every 30 minutes or so) to log-in with both username and password of "guest" on my portable device was frustrating at times, and, in my opinion, served very little purpose. But, it was free... so can't really complain too much, right?
The helpfullness and eagerness to please of the reception staff. The rooms were beautiful as was the decor throughout the hotel. SErvice in the bars and restaurants needs improvement. Also the elevators are erratic and there is no public stairs.
The location was excellent. The grounds were very well kept with lots of lovely plants. Beds were comfortable and room clean. Good selection for breakfast. Staff helpful and friendly. No but tea/coffee facilitiy in room would be welcome.
It is in a peaceful location, very comfortable and excellent sea views
The room are very comfortable and the breakfast is delicious.
Great hotel with great facilities and good service.
Pool both the indoor and outdoor Older property shows age
Chic, bright & light, modern. Good and varied breakfast. Lovely view of sea from Bedroom. Good access to Promenade. A number of local restaurants & cafes in area. Quite a way out from Funchal (about 45 mins walk) and no hotel courtesy bus. No Robes supplied for swimming Pool and pool access goes through public areas requiring one to change in rather inadequate changing room near pool. Hot breakfast always cold no matter what time in morning. Could have done with a dedicated Hotel Restaurant (not buffet)