Hoteller i Funchal

Fordeler: Great 1960s modernist design. Nice but small gardens. Good size rooms, useable balconies. Big picture Windows’s in restaurant Staff very helpful indeed. Fun evening entertainment and room to dance

Ulemper: Decor is tired, particular wood fittings. Why no towel rails in bathrooms?

Fordeler: Kjempebra frokost Sentral beliggenhet

Ulemper: Jeg likte alt

Fordeler: Only stayed one night the rooms where tied and the carpets stained in the hallways breakfast area hot and overcrowded food was ok didn’t have lunch or dinner outside pool area looked ok and had a nice view just didn’t like the hotel stayed at the grand the night before then got moved to the Carlton these hotels where much better would come back to these hotels but not the casino

Ulemper: Old fashioned

Fordeler: Beautiful iconic surroundings... Bar staff and cleaners are a credit to the hotel. Tasty breakfast with plenty of choice. Wi fi good and the view from the pool bar is terrific...

Ulemper: Obviously the hotel is ageing and it is beginning to show signs of wear..but so are we all !

Fordeler: The view out of the restaurant is amesing. The breakfat was nice with big choice.

Ulemper: Our room could be better clean up. It was a little dusty and a little dirty bath room. But nothing disgusting.

Fordeler: Nydelig frokost med stort utvalg- men vær tidlig ute for det er noe dårlig påfyll når noe er tomt. Flott uteområde og fint basseng både inne og ute. Kort vei til sentrum.

Ulemper: Påfyll ved frokosten da reiseselskapene ofte tømte buffet. Litt ukoselig frokoststed. Det ble mye stoy da det var en kjempestor sal. Det er bedre når man kan sitte ute.

Fordeler: Uteanlegget med nydelig hage. Fint bassengområdet. Hyggelig kafé ved bassenget

Ulemper: Interiørmessig slitent og mørkt. Lobybaren har stort behov for rehabilitering. Innredningen i barområdet dårlig planlagt. Lite hyggelig å være der. Minibar på rommet ble ikke fyllt opp under hele oppholdet.

Fordeler: Ingenting. Sjefen viste ingen forståelse eller sympati for situasjonen med rullestol. Det var trangt og uframkommelig og vi kunne ikke bruke hotellet og måtte dra til Prestana Carlton etter 2 timer, den 17. Desember 2019

Ulemper: Både sjefen Alwin Vas og nestsjefen Marco viste begge at de ikke brydde seg om situasjonen vi befant oss i. De stjal alle våres penger ca 16.500.- kroner. Enda vi ikke kunne gjøre bruk av hotellet. I tilegg fortalte Alwin Vas en direkte løgn til Lisbet ved Prestana Carlton, da vi bad henne å ringe ham for å avtale et møte for å få tilbake pengene våres. Noe han avviste direkte. « han løy og sa at han så mr.... bære sin egen rullestol ut i taxien» Vi ble totalt sjokkerte da vi hørte hva han hadde sagt. Mr... har ikke kunnet stå på sine ben på 8 1/2 år pga total ryggmargsskade. Mr Was brydde seg ikke.!!!Ville ikke finne en løsning. Heller ikke møte oss! Det eneste han ville var å stjele pengene våres , enda vi utifra situasjonen ikke kunne bruke dette hotellet. Vi tok inn på Prestana Carlton 17. Desember og var der til 07. Januar da vi dro hjem til Norge. Da vi den 06. Januar kom og ville skrive en skriftlig klage i klageboken, sa Marco:» det er ingen vits i og klage.» Klageboken blir vist fram for turiststyret 1 gang PR måned. Så jeg oppfordrer alle til å be om boken og skrive inn sine klagemål!!!! Jeg vil oppfordre alle nordmenn og kvinner til å unngå dette hotelle med disse hjerteløse og kalde mennene som driver det!!!!

Fordeler: vi har vært på madeira7 ganger derfor kommer vi hvert år tilbake. grunner er mange blomstringer rent i gatene hyggelige folk flotte levader å vandre i

Ulemper: alt bra

Fordeler: Very nice view to the ocain, and the local bus has its stop close to the hotel.

Ulemper: It is a little bit old fashioned, and the breakfast was the same every day.

Fordeler: Centrally located

Ulemper: Facilities were a little sparse.

Fordeler: Stunning views from 10th floor! Great customer service and hotel location next to seaside. Great quality/price.

Ulemper: Breakfast is way too basic and should be definitely improved.

Fordeler: Hyggelige ansatte, bra belliggenhet i forhold til sentrum, bra basseng, bra rengjøring av rommet.

Ulemper: Kjedelig frokost, kun eggerøre og hardkokte egg hver dag servert med kokt bacon, den såkalte juicen var utvannet, dårlig kaffe. Kloakklukt i resepsjonsområdet på kveldstid. Synes rommet var for lite til 4 ukers opphold. Kun to små heiser som ikke var blandt de raske,så det var en fordel med god tid.

Fordeler: Godt hotell til en god pris. Veldig fin frokost.Hyggelig betjening. Nok av restauranter i området. Enkelt å komme til Funchal med buss. Rommet helt fint. Vi hadde balkong med utsikt over havet.

Fordeler: Nice location in Funchal, not directly on the sea shore, but close enough. Nice sea view from the room (if you selected a room with such view). Nice swimming pool. Numerous restaurants nearby (including one in the hotel). Excellent Wi-Fi. Excellent breakfast. Refrigerator (empty, not a mini-bar).

Ulemper: An electric plug on or near the desk would be great. One staff person alone at check-out rush hours is not enough despite her efforts.

Fordeler: Excellent value for money. Very good location. On the bus route to and from the airport. The breakfast and buffet dinner were both enjoyable. Large comfortable room with nice balcony and comfortable bed.

Ulemper: The room was not ready when we arrived at 2pm. some of the reception staff could have been a little more cheerful. The wifi did not work in the rooms although it was very good in the reception area

Fordeler: Hyggelig og hjelpsom personale, stort fint rom, fin utsikt fra 7 etasje

Ulemper: Hard seng, buffé mat var helt elendig, flere gjester sa det samme, nøkkelkort fungerte når den ville, nesten ingen grønne planter rundt området, et par stk palmer, vil ikke anbefale, ingen gratis kaffe

Fordeler: Reception desk person Riem(?) particularly helpful.

Ulemper: Room a little small for 2. Room ok but our single companions had larger rooms.

Fordeler: Staff friendly and helpful. Good breakfasts

Fordeler: Excellent breakfast Nice pool and spa facilities Good peaceful location on the side of the city centre while remaining at walking distance, just perfect Closely located to nice restaurants

Ulemper: Pricey extras and drinks (4€ a bottle of water, 3.50€ a coffee, seriously? ) You are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant purchase; the discount should automatically be applied since they know your room number. Expensive spa treatments not that great

Fordeler: Lovely Hotel ,great Braeakfast buffet,Lovely views very friendly and helpful staff

Ulemper: It’s a 40 minute hilly walk into Funchal.The courtesy bus stops at 6pm,it caters mainly for older guests ie the background music is very old And outdated but we were there in January and there clients are probably just having a winter break

Ulemper: Møkkete asjetter i restauranten.

Fordeler: good location calm proper

Ulemper: nothing

Fordeler: The grounds were beautiful.

Ulemper: The hotel services were not 5 star

Fordeler: Staff friendly, lovely location, very clean

Ulemper: Sheets didn't fit the lovely comfy beds, they need to be bigger!

Fordeler: Great varied buffet breakfast. Lovely sea water outdoor pool. Sea facing room. Good walking from hotel & sguttle bus into Funchal

Ulemper: Buffet dinner sometimes not to our taste

Fordeler: Frokosten var utmerket og servicen også :-)

Ulemper: Vi innbilte oss at vi fikk et rom med terrasse mot sjøen, men fikk på baksiden. Syntes det var mye i forskjell på prisen om vi byttet. Fikk oppgitt at det ville koste oss 30 euro pr døgn :-(

Fordeler: Pool området meget bra. Rommet var meget bra med fin balkong. Bra renhold.

Ulemper: Wh-fi var dårlig på rommet. Sengen og sengetøy var ikke av god nok kvalitet, særlig putene var dårlige. Frokostkaffen var rett og slett dårlig.

Fordeler: Got a free upgrade on my room, everything was exceptional, the room was very large, the balcony was amazing and the view was great. Breakfast is good, lot's of food and diversity. Went to the indoor pool and also the jacuzzi, everything great. I would repeat definitely.

Ulemper: Nothing, loved everything.

Fordeler: This hotel and its staff is 100%, the food service and views are all outstanding

Ulemper: There was nothing to find fault with

Fordeler: Flott beliggenhet. Komfortable rom.

Ulemper: Litt for mørke farger. Litt harde madrasser.

Fordeler: Very good facilities and excellent staff

Fordeler: Great location, stylish design and spacious, clean room and areas, friendly staff. Lovely balcony terrace with a superior room, sea view but private at the same time.

Fordeler: Location pool size of rooms

Ulemper: Price of cocktails

Fordeler: loved the waiters they where on top of things with coffee and keeping the tables clean

Fordeler: Very modern, lovely facilities and very clean. The food was excellent.

Ulemper: Nothing

Fordeler: The hotel is very clean and the staff is also nice. We enjoyed the breakfast as well.

Ulemper: Location, is a good 30 mins walking from funchal and it includes a big hill as well. I thought it's worth it for some quiet time away from the city but it was not the case. The initial room we had was half towards a busy street. The pics were a bit misleading so we changed 3 rooms to get one with sea view but not to the street. It was on the 5th floor out of 11 and to really enjoy the view you should stay at the upper levels. I felt the beds were uncomfortable. And they are actually 2 singles put together

Fordeler: sentralt beliggende! Gode restauranter i nærheten. Fin utsikt

Ulemper: Litt lite treningsrom.

Fordeler: Very nice staff , rooms spotless

Ulemper: Not very quiet

Fordeler: The rooms look neat and new and the size is good. They are cleaned well on a daily basis. The sea view from the room is lovely. The beds in general are soft and comfortable. The breakfast is amazing and offers plenty of choice. We loved the rooftop bar as well! Good cocktails and amazing views. They have blankets so you can stay even though it's getting a bit chilly. Good location as there are enough good restaurants in the area that you can easily walk to. Walking to Funchal takes about 30 minutes.

Ulemper: The smell in the reception area! Gave us a headache instantly. And there is some kind of plastic layer in the bedding which makes you sweat at night even though you usually don't. It might be an idea to talk to the neighbors about their dog because of it's endless barking sessions that drive the hotel guests crazy.

Fordeler: Veldig rent over alt! Nyrenovert og moderne Hyggelig betjening

Ulemper: Frokostbuffeen var uoversiktlig

Fordeler: I had a lovely stay, well looked after by all the staff. Nothing a problem at all.

Ulemper: Nothing at all comes to mind .

Fordeler: Veldig god frokost. Gode senger og puter. Litt lite oppbevaringsplass rom og bad.

Ulemper: Noe bedre lagring på rom og bad. Og en stol til å sitte i for lesing o.l. Opplevde at tallerkner o.l ble ryddet av bordet nesten før vi var ferdige. Resepsjonspersonale virket litt fraværende.

Fordeler: Kun for voksne, rolig og stille atmosfære. Ingen høylydte, rølpete folk. Alle oppførte seg sindig og stille, snakket lavt ved bordene. Behagelig jazzmusikk. God frokost. Varmeapparat på rommet (vi var der i dårlig vær på vinteren). Super service, meget hyggelig personal. God beliggenhet: buss til sentrum rett utenfor døren. Ca 20 min å gå. Veldig nær Lido og strandpromenaden. Midt i smørøyet.

Ulemper: Lite hylleplass til egne toalettsaker på badet. Vi fikk rom med sjøutsikt, men balkongen var på siden av bygget, så det var litt trafikkstøy. Dette er nok ikke et problem hvis man får rom rett i front mot sjøen.

Fordeler: cheap dinner

Ulemper: The worst hotel in Funchal, definitely the ugliest

Fordeler: We enjoyed the ocean and Funchal view from our balcony. The bus station, the ocean, and the supermerkat was nearby. The hotel was about 30 minutes on foot from the center. It is a good level 3 starts hotel for good prize.

Ulemper: The building from outside is looking not nice. Little big noisy.

Fordeler: The breakfast was pretty good. The room was clean and had a balcony, which was nice.

Ulemper: The hotel building itself does not look that nice. It was also a tiny bit far from the centre.

Fordeler: Very friendly staff and convenient location. I felt that it was good value for the money I paid and the staff did all they could to make me welcome

Ulemper: It looks old fashioned from the outside,heavy blue tiles. The room I stayed in, although quite spacious, was rather dark, due to the fact that the shutters had no catches to keep them open.

Fordeler: The weather

Ulemper: The service, the breakfast and the continual all night music from the club opposite our room.

Fordeler: Location is great, hotel is really unique and modern with all amenities you might need. The bed and pillows were the comfiest I have ever experienced.

Ulemper: Reception area is small and only processes 1 person at a time.

Fordeler: Staff were very nice and helpful, room was clean and had a fantastic view. View from the hotel at night is amazing. My partner is a big football fan and absolutely loved the corridors of the place. Room was very cosy.

Fordeler: Friendly staff, excellent location, great sauna, spotlessly clean.

Ulemper: There could be more breakfast options (fresh vegetables, porridge or different kinds of yogurt)

Fordeler: Everything

Ulemper: Nothing

Fordeler: Nice hotel friendly staff

Fordeler: Absolutely everything! Staff were amazing and went out of their way to ensure you had everything and anything you wanted. Arranged tour of the island for us. Fantastic time had by all our family at this hotel. Food was fabulous.

Ulemper: For me personally I would of liked a bit more light available if wanted in the bedroom, but this would not put me off.

Fordeler: Frokost veldig bra og beliggenheten er helt topp ! Superbra betjening :) Ellers var middag også veldig bra.

Ulemper: Madrassene veldig harde, betjening gjorde det de kunne med å legge noe mellom madrass og laken, men det skulle vært overmadrasser i sengene. Ellers var rommene helt topp !

Fordeler: Can't fault this place .... We were a family of four including two children under 4. Everything was great and the location, facilities and staff were all above expectations as was Madeira itself. Will hopefully return and thoroughly recommend it to similar groups.

Ulemper: Nothing

Fordeler: Friendly Staff. Lovely Dinner. Good Location Green + Sunny.

Ulemper: Al Things excellent.

Fordeler: Tilgang til sjøbad og basseng.

Ulemper: Fin beliggenhet, hyggelig og profesjonelle ansatte, god mat og gode faciliteter.

Fordeler: View was nice, so was pool and breakfast. Really was the best choice for us. Easy on/off from #1 and #2 bus and the aerobus to airport (stop 18). Room has fridge and little kitchen.

Ulemper: Staff was not the friendliest on check in and tried to "give an upgrade" to a bigger room with no view when we paid extra for a room with a view. Had to wait until almost 3 pm to get into room.

Fordeler: Friendly staff

Ulemper: The hotel is in three buildings and each with lifts to different levels and to the garages. For older people the number of lifts were a little confusing and there could be notices to make the lift use easier. In 6 days we had only just got used to the system.

Fordeler: Utmerket beliggenhet, nydelig utsikt, kort vei til shopping, busser og spisesteder

Fordeler: The staff were so helpful and friendly, the hotel was exceptionally clean. The location is 4 km from the old town but there is a bus stop from right outside the hotel, there are about 3 buses an hour in the week (1.95 Euros single fare) although we walked from the hotel it took about an hour and a very pleasant walk along the front where there is a promenade most of the way.

Ulemper: Nothing

Fordeler: Food was good, staff were friendly, room was nice.

Ulemper: Went during coronavirus period so health suite was closed. The outdoor pool is not heated

Fordeler: Breakfast choice was superb. Delightful pool area. The beautician was delightful and very professional.

Ulemper: Very functional room. Cheap toiletries.

Fordeler: Beautiful gardens and the view from the room is amazing. The room is also very spacious.

Ulemper: The rooms (especially the carpet) and the pool area need to be updated. Food quality could be improved...

Fordeler: The hotel has a certain charm, related to the history (the common part in the ancient villa), view from Monte on the ocean and Funchal, the gardens and the large part of the staff.

Ulemper: The hotel equipment is poorly maintained, not renewed, the noise from the lift motor in the neighboring rooms terrible. Pigeons make balcony every morning so dirty, that it cannot be used. Breakfast offering and organization have a lot of room for improvement.

Fordeler: Spacious bedroom and bathroom with a great view. The garden was absolute lovely. Great to have the tropical garden and cable car so close by.

Ulemper: We thought the in house restaurant was a bit overpriced.

Fordeler: Restaurant a la carte very good. Extensive gardens well cared for.

Ulemper: At the breakfast buffet the hot selection was barely warm.

Fordeler: It was a terrific location. Close to the cable car and mountains. The hotel was very clean. Breakfast was included and very tasty. Front desk staff very helpful.

Ulemper: 1. Low-quality coffee. 2. Mediocre to Bad WiFi in an otherwise great hotel might have kept them from a 5 out of 5 rating.

Fordeler: Quiet hotel, beautiful gardens, elegant furnishings, library with books in English to read. Lovely Views. Helpful reception staff. Good value. Very good restaurant 5 mins away in Babosas.

Ulemper: No fresh coffee, only instant. No tea/coffee in bedrooms. No bar staff. No internet in bedrooms. Very steep up and down to nearest cafes and restaurants, bus stops and attractions. 4c colder than Funchal centre, 550m below.

Fordeler: Superb breakfast; hotel facilities especially the sea access, swimming pools and spa. Service and the Staff is really 5* and go the extra mile.

Fordeler: Perfect ocean view - upgraded to a suite.

Ulemper: Nothing

Fordeler: We liked everything about this hotel. The setting is splendid with great views. The gardens are colourful and well kept. The room was spacious, extremely comfortable and very well serviced. The staff were very engaging and genuinely caring. The pool area was spotless and the salt water pool excellent for a swim. The breakfast buffet in the Rose Garden was exceptional especially the fresh fruit (including local varieties) and the freshly made omelettes as well as the warm pastel de nata. The changing evening buffet in the Rose Garden was also good with high quality produce well cooked. The starters and patisserie were particularly classy. Finally in the prevailing climate of worries about the pandemic, standards of hygiene were extremely high.

Ulemper: Nothing, all was good.

Fordeler: Hyggelige ansatte, nydelig frokost, stort og deilig rom. Flotte bademuligheter både i basseng og i havet.

Ulemper: Gulvteppe på rom.

Fordeler: We traveled in early March for our honeymoon and had a fantastic two night stay. We booked a superior room with sea view but got upgraded to a superior room with Bay view, which had a gorgeous balcony from where you could see Funchal, the ocean and the sunrise (if you’re an early riser). The bed was very comfortable. The staff is great. We enjoyed eating breakfast at Gallo d’oro, especially the service and nice views (food was also good but not as memorable as the pleasant surroundings). It was amazing to sit by the pool over the cliffs with a view over the ocean and Funchal while lying in our sun-beds. The location and the views is quite something special. We were happy with the quality of the restaurants in the nearby area.

Ulemper: The hotel is located in a crowded tourist place with busy roads (not fun to walk around). It’s peaceful while you’re within hotel facilities but as soon as you walk out of the hotel we grab lunch or dinner the relaxing glow of the hotel fades away. As young adults who are comfortable arranging our own transport (car rental), we feel we got more value for our money staying at another place outside Funchal later in our trip. If you are looking for adventures you may prefer to stay at another place. For our honeymoon trip and with our available budget, staying two nights at the Cliff Bay Hotel was just perfect.

Fordeler: Maten og hotellsengen var utrolig bra.

Ulemper: Ingenting

Fordeler: It really is an incredible experience. From the welcoming staff to amazing food. The facilities are amazing and it is 5 star in all ways

Ulemper: Nothing. It was an amazing stay.

Fordeler: The hotel has an excellent location. Great environment, excellent food

Ulemper: One thing we found disconcerting was that the hotel only provide one complimentary water bottle for day of arrival and any subsequent water bottles are charged at a rather extortionate cost, reflects poorly on a 5 star hotel with great reputation. I suggest walk 20 metres and get 1L water bottle for less than 0.50euro

Fordeler: Our room 979 was fantastic , I emailed the hotel before hand - my request for a quiet room , twin ( had 2 v comfortable doubles) with a pleasant view ( wow sea views from this room’s balcony ) exceeded our expectations as we had only booked a twin side view room- Although we had to eat early 630/7. Was able to use 3 specialty restaurants on our short stay. The Japanese one was our favourite. The buffet for breakfast and lunch was very good. Especially the fresh fish cooked while you waited. Also it was nice to be able to eat outside for lunch. All the staff were very friendly and helpful. We asked for diet coke for fridge and this was remembered. Liked having a kettle in our room. Although only 1 choice of each wine colour -type i liked the dry white . Although only a glass served With meals at a time the staff fill up as soon as one looks nearly empty. Thanks The Floaters decaf coffees were v pleasant after dinner too. Able to try several Maderia wine and some Poncha Rum via the AI. Although not all to my taste was nice yo try. The sweet Madeira wine with the lunch’s fruit cake was my favourite. Red Hop on off buses stop minutes away. Easy walk to a small mall - forum shopping centre which was open til 10pm .

Ulemper: Outdoor pool out of action until end of the month. Was able to use indoor pools/ spa instead - main disadvantage was it was a bit of an eye sore also wasn't prewarned before we checked in. Maderian restaurant- their signature dish was a let down. I hope just an off day for the chef but fish overcooked, no passion fruit sauce and 1 tiny sliver of banana only on it.

Fordeler: The breakfast was great, especially the poached eggs and the porridge. Appreciated the choice of hot or cold plates. The room was large and comfortable with 2 double beds, plenty of pillows, nice duvets, comfy chairs, good sized TV, large bathroom, private balcony where you could smoke if you wished. Dining room staff and housekeeping staff excellent.

Ulemper: The food at the evening meal was disappointing, I would rate it only 2 or 3*. The shower area in our room, although very large, was lethal! The large shower tray was so slippery and there were no grab rails. Reception were able to provide a rubber mat when asked but this felt like a dangerous design error. Also nearly had several accidents going from room to balcony and vice versa - there is what seems like an unnecessary step down into the room - just when your eyes need to adjust to different light levels. No choice of what weight of bedding - only a quite thick duvet which was too hot the first night, a spare blanket would have been nice as a choice.

Fordeler: Gym, swimming pool, quiet neighborhood, very helpful staff, tasty food, comfortable beds, clean room.

Ulemper: The gym has a lot of equipment, but most are rusty. Not very good coffee.

Fordeler: the hotel is so good that many people return year after year....

Ulemper: they have a lot of fish dishes and also stews/casseroles. It would be nice to have simple chicken breasts, steaks and things without sauce.

Fordeler: Staff were lovely and hard working

Ulemper: Areas around the outdoor pool were quite slippy, more issues when kids were tempted to run around

Fordeler: Staff on check out was friendly, explained that even though we were no longer wearing our wristbands, we had access to lunch and drinks before we left. Nice little promenade walk when you leave the hotel through the pool-side entrance. Shampoo, body wash and lotion, soap etc provided. No conditioner. Drinks (pepsi, 7-up, briska and water) in fridge, part of all-inclusive and topped up when finished.

Ulemper: Grumpy male staff member checked us in - not a great first impression. Had blue plastic wristbands placed on us which were really tacky. Saw others wearing white or gold wristbands, just made me feel like we were cattle. You are told you can book the Italian/Madeiran/Japanese restaurant during your stay, you are not told to do this ASAP as they book up very quickly, therefore we were unable to visit any of them. Wanted to book a couples massage on a Friday and were told this is only on a Sunday - we were leaving on Saturday. Wanted to book any other massage - were told there was nothing available until Sunday. All inclusive "snacks" consisted of stodgy pizza, chips, chicken nuggets, cakes, salad - looked mostly like a school dinner. There were no actual snack foods available i.e crisps, popcorn, chocolate, biscuits, pretzels etc. No tea or coffee facilities in room. No room service available - not very 5 star at all. Towels in bathroom were harsh and rough, not good quality. Shower door had no sealant on the bottom so water would leak out onto the floor every time. Toilet paper was absolutely rubbish, so thin I could see my hand through it. I buy better quality toilet paper for my home! No slippers or spa/swimming towels in room, lady from spa had to contact housekeeping about it. Most furniture was old and dated. Breakfast was okay. Lunch was bland. Dinner was full of fish so overcooked it was hard. Food is not labelled adequately and does not pay attention to allergies or dietary requirements. It was often mis-labelled or not labelled at all. An omelette I ate ended up having ham in it - not suitable for my vegetarian diet at all and made me feel sick - this was not labelled as having ham in. This is a hotel where the elderly come to stay for a month or more on repeated visits - therefore most staff paid more attention to the "regulars", even bringing their buffet food to the table for them.

Fordeler: Helpful staff, lots of space (about 30% full), plenty of food and drink. The weather was ideal for me - low to mid 20s all week.

Ulemper: Quality of cooking - food was mostly overcooked and recipes were ordinary, very little exciting or new.

Fordeler: Nydelig mat og drikke!

Ulemper: Litt hard seng.

Fordeler: Location was close to tourist attractions and had an amazing view.

Ulemper: Nothing, everything was absolutely perfect

Fordeler: We had a room in the 8 floor with amazing panorama.(to the port/sea and the parts of the city spread out on the mountains slopes. The breakfast was very good and also the service of the staff.

Fordeler: It was very easy to reach to the main street and the main part of the town. Airport shuttle station was very close and as far as the hotel itself was concerned, the staff were very friendly and helpful.

Ulemper: The indoor sport and swimming were not complementary and the hotel guests should pay for it. I would prefer to pay a bit more in the beginning and use hotel facilities without payment for each day of using.

Fordeler: The views. The staff was also very kind and helpful.

Fordeler: As soon as you walk into the Hotel you feel at ease due to the beautiful lounge area surrounded by orange lights then you have the staff who are very well presented and are very polite. The rooms are also very nice pictures do not lie couldn’t ask for better for the price I paid. Location of the hotel is spot on as it’s about a 10-15 minutes walk from the city centre where there are lots of places to eat and have fun.

Fordeler: Breakfast was varied, amazing views from the room and restaurant, parking is free, and overall a comfortable stay

Ulemper: The facilities - indoor pool and jacuzzi were against a fee despite the room rate already being on the costly side. Room wasn't cleaned for 2 days due to Christmas but at least a basic cocktail was offered free of charge.

Fordeler: There are no sandy beaches on Madeira, so a hotel concentrating on colourful tropical plants and swimming pools is a great choice. My room also gave me a good view of the sea. Very friendly and helpful staff. Great buffet breakfast. Although not to my taste, evening entertainment is provided in the restaurant/bar area. I walked into Funchal and home again each day, but there are many buses passing by and the airport shuttle also stops nearby. Of course, taxis are available. Excursion buses pop in to collect you and Prestana run offers for discounts on trips and further stays.

Ulemper: I had a dodgy fridge in my room and should have mentioned it earlier to the staff who, I'm sure, would have sorted it out promptly. Partly my fault, then. There was a very frequent smoker somewhere below my balcony, meaning that whenever I felt like sitting out there, watching the sea & taking in the sun, I'd have to retreat from the stink. I don't know whether Prestana has a policy of smoking zones within the hotel or not but they should have. It spoilt one aspect of my stay.

Fordeler: Frokosten var meget god, aldri tomt for noe, utrolig service av de ansatte, meget effektive til rydding for å lediggjøre bord. Sengene var meget gode å ligge i, Christina kom hver dag og redde opp. Deilig middagsbuffet om kveldene. Trivelig bassengområde.

Ulemper: Badet kunne holdt en bedre standard, det var kalk på dusjvegger, og avløpshullet i vasken var ekkelt å se, der kunne det vært renere. Noe slitt innredning, døra hadde fuktskader i bunnen.

Fordeler: beliggenhet, veldig god frokost og kaffe, fin hage, masse blomster,

Ulemper: ikke noe

Fordeler: The staff was very kind and beat up my expectations. They were so thoughtful!! I received a cake for my birthday and all the staff congratulated me when I stated my room number. The room was absolutely amazing. Lovely view with a jacuzzi on the balcony. Cannot wait to stay there again!!

Fordeler: Utmerket frokost!

Ulemper: Utendørs møbler, lite komfortable stoler!

Fordeler: Good location lovely pool breakfast amazing

Ulemper: No air conditioning No outlook from the balconies

Fordeler: Fantastic staff, all were brilliant and could not do enough to make sure the holiday was going well. The location was a little further from the city centre than we thought, but facilities in the area still very good, with excellent restaurants and bars within easy walking distance. The hotel facilities were very good, with everything we needed

Ulemper: The only complaint we would have is that the indoor pool was a little small - very minor point

Fordeler: Great value and nice hotel. Good breakfast. A bit of a stroll to Funchal but OK. Had a bit of character

Fordeler: Very nice bed/ linens. Beautiful flowers everywhere. Large and yummy breakfast buffet and very friendly staff

Fordeler: Garden @ Architecture, Location & Staff

Ulemper: No airconditioning

Fordeler: The breakfast was fabulous and the service wonderfully efficient and friendly. The accommodation was good - we enjoyed the balcony, too.

Ulemper: The live music was almost directly underneath our balcony

Fordeler: Nice atmosphere. Doesn't feel crowded, plenty of space round the pool with shade. Lovely breakfasts. Friendly staff. Clean. Everything works. Good location on bus route.

Ulemper: Nothing.