Hotellets beliggenhet,komfort og service likeså. Frokosten var god og personalet var hyggelige og hjelpsomme.
Fin hotel, bra standard, bra service. Gratis internett en pluss. Litt dyr frokost, men du behøver ikke spise
They didn't give me my booked room and relocated me to another hotel instead. They offered to cover the cost of the night due to this unfortunate event and afterwards they stood down their original offer and refused to refund the money I paid for the room in advance.
The position was excellent and we particularly appreciated the free pass to all Geneva public transport. There was a very noisy conference group during our stay who congregated outside our room near the lifts on the 4th floor in the early hours of the morning. The action taken to address our complaint was slow and ineffective.
Nice furniture, quiet. Very small room.
i ask to clean the room from mosketo but came light to clean the rooms and i ask about the A/C not coold
nice placement, nice breakfast as for Geneva - no russian tv channels seems at least strange (RTVI is not russian channel) guess management should switch to 1st channel (ORT). Windows in room was weack - sounds like trucks are passing through the room.
Due to the inclement weather we chose to book our evening meal in the Hotel restaurant only to be told after booking they were serving a limited snack menu which was prepared/served very badly...not good enough for a Hotel of this standard.
the staff was very friendly and was quick to response to problems 1) our room was in the non-smoking floor but contrary to the fact that when we entered the first nite - it strongly smelled cigarettes. the room spray and the scent didnt really kill the smell that nite. Furthermore, we had a family room that is located by the corner facing the station - it was so noisy
Amazing view of the lake and mountains from our 6th floor room. Easy access to transportation.
The hotel is literally next to the train station. We booked a family room, which turned out to be 2 adjoining rooms with 2 bathrooms, rather than a big family room or 2 connecting rooms. Our children were old enough that this turned out fine for us, but those with young children should be aware of this.
the rooms that the breakfast not incloded with the price of the money
Location and friendliness nein
staff support, care of the gustes cooling system (there is no Air condition)
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
The location, friendliness and superb help and response of the staff
Svært sentralt i forhold til byseverdigheter og alle transportmidler. Fikk transportkort på hotellet som gjalt for buss/tog/trikk og båt; svært bra! Svært dårlig service i resepsjonen når vi kom og gikk iløpet av dagen. Ikke et smil. De så ikke opp og hilste, dette reagerte vi svært negativt på. Personen (mann) som sjekket oss inn var imidlertid svært hyggelig og imøtekommende.
Nærhet til jerbanestasjonen i Geneve Fikk rom uten air-condition, ikke mulig å sove siden vi fikk rom i øverste etasje.
Very good location, decent breakfast and spacious rooms. Internet was not working and the staff was not helpful in making it work. If you rely on internet for your stay this is not the right hotel for you.
At det ligger sentralt Det var en slags vifte på rommet som ikke virket så det ble veldig varmt på rommet om natta.
Kort vei fra togstasjonen, midt i sentrum
Quality price ratio is not very high, but this is due to the price levels in Geneva in general
Excellent location close to the Cornavin train station, and yet I enjoyed a very quiet room.
Close to train station People at front desk
very convenient location (close to the station), good value for money for Geneva breakfast a bit sober
Familiarity from previous stays
Nice comfortable room and conveniently located in Geneva. There was no iron in the room, there was, however, laundry service. Also there was no music on the tv.
Flexibility of staff n/a
The beds were two singles put together as a double but still made up as singles which for the price of the hotel, is unacceptable is you are paying for a double. Beds were far too soft too. Overall hotel was in good location but expensive.
The location was good. The room was spacious,clean well fitted out.
It was a great location for travel. Train station is right across the street yet the rooms are very quiet being on a main road Bus stops are right there and you can walk around very easily if you know the city. Price was not bad considering that you are in Geneva. Staff was always very helpful and friendly. Breakfast was a bit disappointing. The rooms are a little tight, but that is to be expected in Europe.
The location was great, very near to the train station.
V close to train station, downtown Geneva, the lake. Staff were kind and helpful Room was small and showing its age. Felt more like a 2-star hotel than a 3
Clean. Convenient location. I had problems gaining internet access from my room - could not access the internet from the room phone line. Rooms at the front are VERY noisy - take ear plugs. The room did not have air-conditioning - so windows had to be left open, so letting in noise from the bar opposite.
Access to WiFi in the rooms kept me in touch with colleagues and with the news. The lack of good ventilation in the rooms was noticeable. It was too noisy to leave the windows open.
Very close to the railwaystation, very poor breakfast
quit location, although in the center
The room temperature was much too hot and the only way to regulate it was to open the window the whole night, thus it was noisy
Our room was huge. We were lucky enough to be allocated one of the two room apartments. Really close to the train station.
The front desk staff was friendly and helpful. The room was very clean. I felt safe there. Good central location -- easy to get to and from the train station and airport. The hotel gave me a complimentary city bus pass which helped with getting to and from my meeting site. The hotel room was very small, even compared to other small rooms I have stayed in in Europe. And unfortunately, because the weather was warm I had to have the window open and thus suffered from considerable street noise during the night (late night conversations and early morning trucks). So overall I did not sleep well. I guess this is the trade-off you make when you get a central city location. However, I have stayed in other central city locations before and not had as much noise trouble. I guess it all depends on what street you are on. My other complaint is something the hotel could address -- very limited and monotonous breakfast. Couldn't believe they served corn flakes and not muesli. Also they didn't have yoghurt. Just the same rolls and croissants (both tasty) and ham and cheese daily. More variety would be appreciated! I would recommend the hotel, but with reservations about the noise and breakfast.
The room was nicely furnished and equiped, clean and warm. The breakfast was more than adequate. The down town location very convenient and quieter than one might expect. Slight smell of drains in the bathroom.
Comfortable, clean, well-equipped, efficient staff Room on street side was a little noisy, breakfast sound but monotonous.
They offered to upgrade us to a suite Little information available freely
Staff were above average. Room size was good. Significant mistakes on the bill (>100CHF). Staff checked, agreed they were mistakes, and removed without problem to be fair, but surprising they'd got on there.
The spa is excellent and the staff was very polite and proffesianal.All over the hotel is very good.
We had a great time, the staff were very helpful, the food is exellent, the room was very light and comfortable. In general the hotel was a very pleasant find The only thing which did not score high was the veiw from the window. It was overlooking the concrete part of the internal garden
the attention of the staff to their guests
convenient, clean & good size bathroom
The restaurant (Indian) was oustanding food and service. The rooms whilst on the small side are excellent, and have the best beds, bathrooms etc. The entertainment (tv) had multiple channels in a variety of languages rather than just bbc/cnbc etc.
Everything. It was wonderful. No
The hotel staff was prof and has the sence of perfect hospitallity
Staff was friendly, knowledgeable and helpful
middle of the city and clean, staff were very nice and highly recommended. Rooms are small and clean but that would do it.
clean, refurbished improve breakfast
Pleasant , helpful staff . Well situated for tourists None
The hoteL is located at the good location and room is clean and comfortable. We enjoyed.
Good room and efficient staff. Also, good location.
- good quality, good positioning, personel is friendly and efficient - breakfast: might be a point of improvement, personel is a bit shy and dry: should offer the possibility of two breakfast (one with full buffet; one with smaller choice and smaller price!)
I m used to I m going to this hotel more than 25 years
clean, quick reception, quiet and near to the railway station. I did not like the fact that the entrance to my room was on the same floor as the breakfast room
really in the down town, just beside the river and a Starbuck coffe a part of the stuff (not all) was a little rude with my wife.
The great location. Big junior suite. Nice design and good staff. no room service, no good restaurant in the hotel
utmerket rom og beligenhet frokostrommet=kafeteria
Et hotell i "øvre mellomklasse" med utmerket beliggenhet rett ved Jernbanestasjonen. Fantastisk utsikt fra frokostserveringen i 8. etasje. Kanskje et noe bedre serveringstilbud i lobbyen.
Jeg likte beliggenheten, den var sentralt og passet til mit formål. Prisen var bra og servicen sikkert verdt prisen. Renslig og vennlige personalet. lange frokost timer, det er bra. Jeg savnet rom med dusj, ikke bare badekar. Det ville ha passet bedre for meg.
The bed it was so comfortable one of the best i have had in geneva
It is close to the railway station The hotel is very basic. Air conditioning was not working. The price is not really fair. Breakfast was not included
Spacy room full of daylight. The service and cleniness of the reception area was extremely poor.
The staff was helpful. The location of the hotel was convenient for transport to the airport. For these reason I would recommend this hotel, for business or a short stay in Geneva. The bed was not as comfortable as expected. It was a little too expensive for the service it rendered. I would not recommend this hotel for a longer visit, or other than business.
It is at central place where transport facilities are very close Complimentary break fast shall be provided and microwave ovens should be a part. Complementary sonabath is of no use as it is in differernt location
The Hotel has a central location in the city and is reasonably priced compared to other Hotels in the area.
Location Cleaness of the bathroom and rather poor facilities. Expensive internet connection.
Location is convenient, close to Starbucks, fast foods, the lake and walking distance (10 min) from the old town. Price was OK for us, got the room at 130 Fs for a double; official fare there is 200 Fs which would have been too much. Very noisy room, with windows of poor quality that make you feel like you're sleeping on the street. Still a good deal at that price. No parking : parking at the railway station "cornavin" (5 min walk) will cost you around 35 Fs for 36 h.
It was the most reasonably-priced hotel available on a day when all other GVA hotels were full or charging top rate. And the location is good - very handy to train station and restaurants. The rooms were very small and dingy, and rather disappointing when the room rate was higher than the normal rate at superior hotels at the airport.
location missing wardrobe
I very much like the central location close to the train station and other public transport; walking distance to many restaurants, shops, the Lake etc. I also greatly enjoyed the modern design of the hotel common areas and the room. I lliked the color scheme and the room was extremely functional. Breakfast buffet had good choices. Staff was friendly and helpful. Nothing
The location is perfect (near the railway station), The staff was very friendly and helpful The price was the same relatively to other nearby hotels offering more conveniences. The room could have been better (eg old carpets, one light switch for the whole room), Breakfast was just standard
Friendly and helpful staff. The bedding seemed inadequate: only a "contiental quilt" (or "duvet"), with the result that I was too hot and sweating excessively until I threw it off, and was then too cold! Rather oddly, a sachet of shampoo/shower gel was supplied, together with a bar of soap, when I arrived, but with no further sachets for teh following days. [The bar of soap was perfectly adequate to last for my whole stay.]
Convenience of being near amenities . Close to the railway station and shopping. The rooms were clean and quiet despite being near the main road.
Very good staffs for hleping to trip the city well. The carpet and shower are very old style need to be changed.
Very easy acess and convenient hotel Lift is too small
That is an excellent hotel. Staff is very nice and helpful. Everything was perfect.
Great location. Good value for money. LCD TV's. Staff was friendly. Breakfast OK. Reasonably quiet. Beds uncomfortable. One of the rooms smelled of smoke, even though we booked non-smoking. Breakfast room very cramped.
Location. Staff ignored complaint about midnight noise above room 36. The floor above room 36 seems to be a supply room with continuous movement of heavy and light objects.
This hotel is very close to the main station and the price is quite reasonable for Geneva standard. My room had a strange smell. Even though the bed sheet looked clean, my body was itiching all over. Next day I had to ask the cleaning staff to change by sheet and comforter. That night it was bit better but I wasn't perfect. I think the room was infested with animal flee. Breakfast was quite minimal.
Fantastisk trivelig forkostsal/resturant - artig dekorering av kjedelige flater.
Grei frokost For kort seng
Det er rent og pent, bra beliggenhet midt i sentrum av Geneve (rett bak jernbanestasjonen) men uten for mye støy. Hyggelige ansatte. Gratis trådløs internett. Ikke stikk-kontakt i nærheten av pult - ikke så praktisk når man må lade datamaskin samtidig som man jobber.
Det lå svært sentralt til, like ved jernbanen. Det var ikke støy fra toget. Det var dårlig med engelsk talene i resepsjonen. Jeg bodde i leilighet utenfor selve hotellet, og fikk derfor ikke benyttet facilitetene som selve hotellet hadde.
Hotelet svarte overhodet ikke til forventningene da det ligger klint intil hovedjernbanestasjonen i Geneve. Mye støy og særdeles utrivelig beliggenhet. Bildene som benyttes på nettet er forvøvrig manipulert. Kan ikke anbefales til noen !
praktisk beliggenhet, nær sentrum og offentlig transport. Greit rom informerte ikke om at jeg kunne få kort med gratis offentlig transport utlevert på hotellet.
Stort rom, stille bort fra trafikken Svært liten frokost, ingen frukt, egg el
Nice and clean. Ok standard. Quiet and without much noise from traffic for a hotel in the City Center. Ryddig og velstelt. Grei standard. Rolig uten mye gatestøy til å være i sentrum. Breakfast could have been more varied. Frokosten kunne vært mer variert.
Praktisk og sentralt.
Proximity to the old town and friendly staff Noise, rooms are not noise proof. You hear people walking in the corridors, doors banging at odd hours of the night.
The location is great. It is close to the train station and close to old town. We stayed in a "duplex suite". On the internet it is shown with a loft. The only thing in the loft is a shower and vanity. Downstairs the bedroom is tiny, and although it is called a suite, there was no sitting area. We had to sit on the end of the bed or on the steps leading up to the shower.
Large room,. Clean and refurbished to an high standard. Staff gentle and very helpful
A very nice hotel..comfortable bed and very clean Breakfast buffet was very basic
The fact there was no traffic noise ,yet you are right in the heart of the city. For me this is a very big plus point.Another plus point for me is a comfortable bed. This was excellent.
Location & the room was perfect They need a better lift
The staff was very friendly and helpfull. The elevator does not reach the 7th floor and I had to walk up the stairs to reach my room.
The hotel was impressive from the initial check-in by the attentive staff, the helpful advice about shopping, and restaurants, and general friendliness I thought the breakfast was sparse, eespecially for the price
This is a nice hotel near the train station. Friendly staff. Large rooms for Switzerland. Location not too exciting but convenient. Like much in Switzerland it is very expensive.
The room was great. The location was great. They neglected my early-moring wake-up call despite the fact that I double checked it. I would have missed my flight home had I not set the alarm in the room.
Fin beliggenhet i forhold til sentrum, enkel og dod frokostbuffe
Rolig, stille strøk. Bra aircondition. Greit nok Lite rom. Hva med en vannkoker på rommet? Utrolig trange heiser.
Quiet, good area. Our room on the top floor was quite warm, the aircondition was not good enough. The carpet on the floor was stained and smelled old carpet...
Gode senger hvis man liker hard madrass...
Beliggenhet og serviceinnstilling var bra Jeg rotet litt med film - trodde det var 12 fr. for å se film - og oppdaget det var 12 fr for hver film. Da jeg endte opp med den filmen jeg ville se, - etter å ha betalt 12 fr til selvfølgelig - var det tysk tale - selv om tittelen på filmen var på engelsk. Dette med at det var 12 fr pr film burde jeg skjønt - det med språket forsto jeg ikke
Rene rom, trivelig betjening Air-condition bør installeres på rommene ettersom mye støy i gatene utenfor gjør det slitsomt å ha vinduene oppe.
Hyggelig og behjelpelig personale. Sentralt plassert nærme togstasjonen i sentrum. Internettforbindelsen kunne ha vært mer stabil. Ruteren er plassert ute i gangen, og rommene lengst nede i gangen sliter med å få signal.