Da jeg kom til rommet var det helt mørkt og jeg fant ikke lysbryteren. Man burde fortalt meg om dette ved ankonsten, dessuen var telefonen i ustand, så jeg måtte helt ned i resepsjoen for å få vite om lysbryter, og oppkobling av telf.
Hotellet lå sentralt i byen med nærhet til fjorden. Fint med restauranter på hotellet. Og frisør få hotellet var bra. Dere burde ha opplyst at hotellets svømmebasseng og fitnesssenter var under oppussing. Vi bestillte dette hotellet nettopp pga dette.Så vi ble skuffet av det.
Sentralt, jeg har bodd tidligere på samme hotel, good service Bodde på rom 4472 - 2 soveputer burde være tilgjengelig, dusjen var uten belysning og generelt noe primitiv I forhold til rom prisen
Har hatt opphold på Auteuil ved flere anledninger, både som enkeltfamilie og flere familier sammen. Erfaringene er utelukkende positive. At hotellet tidvis også kan oppvise gunstige pristilbud på opphold er et absolutt pluss - det er forøvrig mye å velge blant i Geneve.
Bra beliggenhet, behagelige og store nok rom til å være byhotel, trivelige folk og gratis nytraktet kaffi på rommet trekker opp En bedre gym, spesielt med fungerende kardio-apparater, som tredemølle
Hotellpersonalet er serviceminded, korrekte og vennlige. Hotellet er sentralt plassert i Geneve med kort avstand til offentlig kommunikasjon - en stor fordel. Atmosfæren er rolig og avslappet. Frokosten er passe "porsjonert", hvor en kan velge i en del varianter av pålegg; tilstrekkelig.
Sentralt plassert, gode senger, godt utvalg av kremer, og andre toalettartikler. Mer lys - når man bruker sparepærer må man ha flere lamper!. Det er svært viktig å kunne åpne vinduene, ellers føler jeg meg innestengt. Det var mulig å åpne vinduet noe, men jeg hadde foretrukket å kunne åpne mer.
We liked the Novotel Geneva Center hotel, the location was good, easy 10 min. walk to old town across the bridges. We staid in Novotel Hotels before in Bern & Munich and the are all well appointed and offer great services and pleasant stay. We like the rooms and our 5 year old daughter had her own comfortable bed and breakfast was included. Walking distance to the train station (less than 10 min.). There was a bad smell in the toilet room, but it wasn't so terrible. Overall every thing was great. If we are in Geneva we will come back to Novotel.
The staff was incredibly nice! I've been upgraded which is always pleasing.
Friendly and smiling personel at the reception ready to help you .
Location, room size Service at the breakfast could be improved
quiet and comfortable no restaurant or bar by 2100hrs! Only expensive room service - a rip off and not at all socially welcoming.
services like the spa and free internet, location in the city, nice room, friendly staff
Some of the staff at both the reception and restaurant were not as helpful as expected and had an attitude as if doing us a favour even to answer to us
Both rooms booked were double occupancy but on more than one occasion only one cup and one milk supplied. Requests for an additional cup was ignored on one occasion, needing a repeat phone call to reception.
Good hotel, good breakfast, quite good services.Close to the Leman lake. Cold atmosphere.Weird surroundings.
location is very close to everything Staff unfriendly
The service and style other than in the restaurant The very poor service in the restaurant
very helpful staff, excellent location close to shoping, transportation and to a beutiful scenery meanly the "lake le man" rooms a little bit small
Everything The room was a bit small
the hotel is beautifully positioned at the lake right infront of the water taxi , part of the public transportation .Amazing breakfast !(not included) every hour some roomservice was given , which for us was a bit too much .
The staff were very courteous. We had a nice view from our window. The lounge near the entrance is lovely but the furniture is very uncomfortable. Room 123 was nicely decorated. Room 324 less so. Both nights were disrupted by loud music from the bar below. After midnight on the 2nd night, we asked to be moved to another room. Packing our luggage and moving (into a worse room) added to the aggravation of the noise problem. We lost 4 hours sleep and received no compensation on our bill when we checked out. We would not choose this hotel again.
This is an immaculate boutique hotel. Excellent services.
I was forced to wait my room up to 4:00 p.m.
Excellent and absolutely stunning location, Windows restaurant not cheap but serves great food, convenient entertainment at leopard room till 2 a.m, staff give personal and friendly service always - we were accompanied to the up market night club across the road by a leopard room senior staff member and that's really brilliant.
Perfect! very comfortable, very beautiful, everything is well done! no compliances at all!!
Very attentive staff who were most helpful. I damaged my knee skiing and the stafdf happily brought ice packs to reduce the swelling.
the music in the bar in the evening was actually a disco - not exactly what you expect in a 5 star hotel. will not go again
The Hotel pw was, as always, exceptional. The room upgrade that I received made it all that much nicer. The staff always treat me like family. Even on arriving the they recognized me as a frequent guest who had simply "been away" for a while.
The hotel room was very beautiful and the staff always wanted to attend to our every need.
very cordial staff, lake view from the room, the Spice Resto, wonderful natural flowers decoration everywhere. nothing wrong
location I requested a higher floor with a lake view however when i got there the gave me a room on the 1st floor with a swimming pool view so I had to go throught a hassle of changing the room.
quality of service
nice room parking is very ecpensive 40 frank per night
The location the servis in restaurant and bar was poor, most of the young staff was unprofesional
Bayview and Arabesque, two of the hotel's restaurants, had some of the best food I tried in Geneva. The staff was friendly and their service flawless.
The room was excellent! Hotel is situated a little bit far from the main shopping street
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
Convenient location Noise and vibration from electrical unit behind bed
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
the room was quiet cold and noissy because of the aircondition what i could no close....
good location, good view, good service stairs required to access restaurant, tiny portions in restaurant
The staff were very concerned to meet out every need. WHen we arrived there had been major road closures and we had to park our car 10 mins walk away from the hotel. At their suggestion, they went and collected the car from where we had left it and brought it back to the hotel. They also helped us with other practical questions, with commitment, initiative and imagination.
its a too expensive accomodation
large, spacious room, beautiful hotel in a very central location,Excellent service
It is an old fashioned hotel with service put at a premium. As a privately owned hotel it is unique and does not feel part of a chain.
In a hotel of this price class, a small flower, some fruit and piece of chocolate on the pillow would significantly improve the feeling.
Location and Quality of the Restuarant View from the room
Location of the Hotels is superior, food is one of the best in the city, every guest feels recognised and welcomed. I would recommend the Hotel to my every friend. No
The bed was wonderful, The staff was very helpful. The facilities are great. The price was high but the premeir location in a cosmopolitan city masde it bearable.
Problematisk at det verken finnes AC eller vifte når det er 36 grader ute og 40 grader inne. Ellers svært bra ift. estetikk. Også problem at elektroniske nøkler lett blir deaktivert når hotellet stenger på nattestid, og sikkerhetsvakter tar 4 timer å ankomme hotellet. Det ligger i en nokså luguber bakgate med slåssing og bråk på nattestid. Ikke å anbefale for kvinnelige forretningsreiser pga. dårlig sikkerhet.
Nyopp-pusset Sure og lite venlige i resepsjonen
Vennlig, sevice innstilt personale. Tydelig renhold, god vedlikehold. Hotellet ligger ca. 5 min fra sentral stasjonen med tog til flyplassene i Geneve og Zurich. det ligger bare 5 min fra strandpromenaden
Hyggelig betjening. Ingen støy og sentral beligenhet. Litt hard seng.
Friendliness of staff, quality of room and cleanliness. Value for central location. Shower hose was leaking. Very small lift. Handrails on main stair were inadequate for 'senior' citizens. Poor sound proofing of door between rooms.
Great Hotel, nice rooms, nice location. Very clean Yes the loby smells cheese :) Not the rooms
Very nice decoration.... Great location The restaurant in the Hotel is just great. Thank you for everything..
The location was great and the staff was polite. We were resting on our first day only to have another guest come into our room. The front desk accidentally assigned another guest to our room. Thank goodness we were in our room. I sure the man was honest but we didn't like that someone could just come in.
Very friendlly staff and nice hotel also close to the lake and so quite
We had a large and well-appointed room in a hotel quite near to the centre of Geneva. Good and free wifi, bathroom with a bathtub (not just a shower). Good value for Geneva. The lighting in the room is too dim to read in bed. I would suggest investing in some higher-wattage light bulbs. The reception advised us that the Seleve cable car would be open but it was not, so we wasted a trip. And the lobby really does smell of cheese (but not the room).
Ready for early check-in, which was not expected by us Very helpful staff at the front desk Comfortable enough Close to things to see and do Safe neighborhood Breakfast too expensive, but plenty of other places available
great location small beds!! but I guess this is the standard in europe
near the lake and cleaning no
The hotel was setup like a Swiss Lodge, we arrived to a plate of fruit and bottle of wine which was fantastic, accompanied by the Geneva travel card which made our day perfect. Comfortable bed, clean room. Fantastic hotel. I didn't like Geneva, but thats not this hotels fault.
Courtesy of hotel personnel in resolving the problems of tourists the wireless is not free of charge
Comfortable rooms and staff There should be more variety of food at breakfast, e.g. scrambled/fried eggs because when you come on business for one week....
The terrific location and the friendliness of the staff.
Good location, clean room.
Wellington located near the train station Very noisy, not very clean, bed very uncomfortable. This being said, not sure you can find better in geneva for this price (chf 170)
It is near to rialway station. Some problems with hot water
Access to the spa/gym and delicious continental breakfast included Wireless access was through an unsecured server with an expired security certificate---I connected anyway because I had to work, but it made me nervous.
Confortable bed, free wi-fi Small Room,
Excellent hotel None
Friendly People, good internet Shower broken, very small shower/toilet location, little offer on tv,
The sfuff was not very helpful or nice. Also the location of the hotel is not that great-not very pleasant part of the city. On the other hand the hotel was clean, the room small but cosy. Location and personal.
Breakfast was really good; room and hotel were very clean; lots of hot water, bed and pillow were comfortable; friendly and helpful staff. Condition of paint and plaster work in shower was not perfect and one assumes that daily showering will create more damage. This might be something that the hotel should address
Helpful reception staff and staff at the buffet. The furnishing of the rooms is modern. Shame about the location. Several things - the walls of the rooms are paper thin, and so you can hear your neighbours conversation and everything else! I also I did not like the location and the difficulty in entering the hotel, especially at night. It should be clearly indicated on the website that the hotel is in the red light district, that it is difficult to access the hotel entrance due to the crowds of people hanging outside drinking, smoking etc. Not suitable for female travellers or families at all! I checked out after one night. The second room I was given
Fittness and Sauna are very good Too small rooms, small Breakfast buffet (i.e. missing Nature yogurt), Sauna was broken (not more than 60°C)
Clean, good gym, breakfast with good coffee, close to train and bus stop Street noise a bit much on Friday night, need to fix so key card gives access to gym
The Windsor Hotel is located within walking distance of Cornavin (train station) , the bus station and easy walking distance to the lake. The hotel, having a modern minimalist, design was clean and comfortable. While the room was small it was adequate for our visit. Breakfast was fine with fresh fruit, cheeses, meat, hard boiled eggs and a variety of breads. Staff was friendly and helpful with suggestions of activities in the off season, when tours are not operating. The exercise room was large and well equipped for a hotel of its size. This hotel is one the edge of the Red Light District, however we were not bothered by people on the streets.If one is strictly English speaking, there were no English TV stations subscribed such as BBC news. The in room amenities were scarce, while we had a coffee machine, there were no cups, nor coffee. Our room had no desk or table.
The hotel was ok and in a good cenral position near to shops and restaurants and the station Hotel in red light district and this was very obvious. Also the bar staff were a bit slick in terms of wrong change etc. passed off as a mistake.
Bra frokost, godt renold og løsningen med busskort var veldig ok, siden det ligger litt utenfor sentrum. Vi savnet en uteplass/terrasse hvor man kan sitteog slappe av. evt. spise, drikke noe.
Vi likte å være i nærheten av parken Flere ikke røyke rom. Rommet virket ren men jeg ble bit av noen som kan være "bedbugs"
excellent staff, very pleasant, convenient to UN, great bus connection to train station and airport, quiet & safe neighborhood, on Lake Geneva by parks for morning walk. A very pleasant alternative to busy train station area business hotels. For Geneva prices, excellent value.
I was persuaded to stay at the Mon Repos due to its alleged proximity to the UN, where I was going on business. I was sorely disappointed.The rooms are small and stuffy.Apart from an attempt at "modern" decor, and a mediocre breakfast, you get very little value for your money. I cannot believe that they hotel had the audacity to charge over 250 francs for a twin room for terrible services and facilities! Mon Repos has no air-conditioning in the rooms. You are forced to open the window! Terrible noise from the cars on the road ! The fan in the room was inadequate. The service is poor and slow. The waitress at breakfast was rude and nosey. The bar at the hotels mediocre, closed on Fridays and Saturdays and charges high prices for frozen reheated pizza. In the end I fled to the Intercontinental. For a pool, air conditioned room , respectful service and good food, I'd rather pay more. Avoid at all costs !
Very friendly and efficient staff. No air conditioning.
quiet room small but everything available.
hotel staff's professionalism the room that was located on the street side was a bit noisy
location works being undertaken at hotel and we were not advised. no view from room due scaffolding & sheets
Helpful staff, clean and comfortable rooms. Good location. Very well connected both to the center and the UN with public transport and 10 minutes walking distance from each. Wi-fi in the rooms is too expensive. However it is available free of charge in the lobby area.
Breakfast was ok The wall was really thin and I could hear everything done in the other rooms (big problem!)
The staff are very friendly and helpful, the rooms are nice and comfortable, it's located on a main road and they provided free internet in the lobby. I wish they provided dinner because for someone who stayed there for work, I had to walk into town to find some food options. If they can start to provide breakfast, lunch and dinner at the hotel itself, it would be perfect. I put that the value for money was not great, but that's because everything in Geneva is expensive.
hotel staff yes telephone not working in the room