Natal Hoteller

Location and facilities/pool area are excellent Basically, the hotel is showing its age. It claims to be a 4/5 star facility, but it's hardly a 3 in our opinion. The rooms need to be refurbished and cleaned up. It's time for better beds adn bedding, the bathrooms need lots of work. Same for the hotel facilities in general like the restaurants and bars. We were there during the World Cup 2014 for the US game so paid premium for our stay. But had it not being for the game and the fact that hotel rooms were hard to come by, I would not have stayed there for the price.

Above avarage breakfast, nice caipirinhas in the hotel bar across the street lousy beds, noisy rooms - one can understand every conversation held next door, terrible cleaning service - towels were not changed not even after leaving them on the floor, i suspect the same of the bedlinnen, all in all this hotel is not worth the price I paid

Ok hotell til bra pris ettersom vi var her i "vintermånedene Mai/Juni". Stranda nedenfor hotellet er ikke av den beste i dette området, og mer forbeholdt de "lokale".

Internet usage in the room was free or if you had to use their computers, it was very cheap. The variety of swimming pools and chair service at the beach service was por for a 5 Star hotel.. small mishaps happened every day of our stay, from blocked toilet to air con problemsd and lack of towels at the swimming pool even with the hotel at 50% of its capacity. Kids club girls bring the kids to play in the sasme area as the adults were enjoying drinks and watching a samba show..

the view is awesome staff helpful though limited english rooms are very small

Breakfast was good. The hotel location is very nice if you want a quiet beach. The hotel was being painted and repaired. The room they gave us at first was in the construction area and very noisy early in the morning, The air conditioner was loud and did not work properly. The next day we complained, and the staff gave us another room, which was much better.

Good position: all rooms with sea view. Room with all facilities for disable people. Breakfast is regular. Staff did not provide information about hotel in the checkin (place of breakfast, place of pools, etc). The breakfast is not good enough for the price.

Frokosten var bra. Vi ble behandlet veldig dårlig da personalet fant ut at vi var et homofilt par. Inntil da var alt supert. Vi var ikke "synlige" kjærester på hotellet eller området rundt, men informerte om det i resepsjonen da vi kom, for å få dobbeltseng. Ingen andre gjester var i resepsjonen da, så vi vet at ingen andre visste det. Da vi hadde vært ute og spist middag, hadde vi en meget ubehagelig opplevelse da vi kom tilbake på hotellet. Noen hadde smurt ekskrementer på dørhåndtaket (kun på innsiden, slik at det ikke skulle oppdages). Begge tok i dørhåndtaket for å komme inn, og oppdaget ikke ekskrementene på hånda før det var for sent. Vi ringte og meldte fra om dette og at vi kjente oss utrygge, men fikk bare ukoselige svar tilbake.