LOcation was suitable and staff were exceptionally helpful Could not get an iron and ironing board in time to get ready for my days meetings. Tried from 7 am to 9am
Fairly central. Good sized room. Hotel computer system broke down. Bill therefore not available. Said would send it by e-mail. Left hotel 11th still not received bill 15th?
Ok, handy and accessible. Free WiFi an unexpected bonus (too many hotels charging too much) The breakfast selection was not so comprehsneive as formerly at this hotel. For instance, no ham, limited cheese and fresh fruit selections, which in this category hotel I would have expected better
we got a minisuit for the price of the doubble room quite room and good air conditioning
Verz noisy. They didn't change the windows for a century.
Excellent service. Wicked friendly and helpful staff.
the room was clean and the location of the hotel was not far from the city center the aesthetic of the furniture was not nice and the mattress was not comfortable. The facilities were poor.
Stuff was inadequate!!! They didn't know anything about the city of Geneva, they were very late at any requests we had (e.g. extra linens we asked for, came 4 hours later)
The only good thing about the hotel it is close to the shopping center. and itis good to stay at it in winter not summer i wish that the owner of the hotel renew the furniture and bathrooms and every thing else
The only goog thing about the hotel is its location. The hotel is very overpriced. The hotel needs serious renovation
The staff were extremely professional and friendly. Exceptional. The location, the quiet ambience. The extremely personal attitude and feeling like we were living a little bit of historical Geneva.
Friendly and helpful service. Excellent food in the restaurant and brasserie. The view from my room was outstanding. The setting is in a park with a view of Lake Geneva. Quiet and restful sleep. The broadband internet connection was included and I could work from the desk which had a view over the park. 10-15 minute walk to center of town.
Great location, great food. Hotel staff more concerned about restaurent bookings (answered the phone twice during our booking in arrival)
the parc, for my 3 chihuahuas.... big restaurant industry.
Beautiful place, view, friendly staff, very good people. Not professional service, Rather best effort, than guaranteed. Feels like governmental service. We had a feeling we live in a museum. Definitely not corresponding to the usual expectations from 4-5 star hotel with this price and this place.
the scenery , the garden and the track as a nice place to walk or run the internet service is not working
only the view from the bar staff,terribly non friendly
Small hotel comfortable informal feel in a beautiful setting Only one person looks after guests and sometimes is not available
The great location and the gastronomic experience I think that it is very pricey indeed for what it offers. The breakfast on offer was very poor for the price
Service was excellent , rooms are standard , brasserie food fair
alltid vennlig betjening.Fint spiserom.God frokost.Sentral beliggenhet.Hjelpsom betjening. Nei
Meget bra frokost. Hyggelig betjening.
Sentral og rolig lokalisasjon i Geneve. Gangavstand til mye kultur og til shoppingsentre. Grei frokostmatsal. Nej. Jeg syns det er OK.
only the location - nothing else No restaurants, poor hygiene, only good thing noticed good staff and location. Surprise how this hotel can classify as 4 star
the staff was very friendly and helpful. the rooms are very much 70-ies like with this type of furniture. an upgrade would be recommended.
Wireless access was intermittent in the lobby and didn't work in the bedroom at all.
Please write at least 15 words
Staff were hepful and freindly. The location was not far from the city centre and the lake. The rrom was very small. There was one lift only which was tiny. The selection in breakfast menu was limited. There was no internet connection in rooms which is I would expect with the price I paid for.
Good quality, for the price, I paid 105 chf, and in Geneva you dont expect much for that. But it was clean, comfortable, well located and had friendly helpfull staff. A bit dated, old tv system.
The location was good, particularly for the Old Town of Geneva as well as the centre on foot or tram, staff were courteous. I think for the money it could be improved, bedroom was cramped (couldn't open the bathroom door fully or pass each other in the room itself), no ventilation in bathroom, the hairdryer fixed to wall was badly placed and got too hot to handle, the TV stations were much more limited than advertised and it's not a good idea to show porn channel with just the centre blocked out.
Good location and affordable price Room is very outdated, not a 4 star hotel, closer to 2 stars.
The location in relation to the city of Geneva is not bad. You are located near many shops, cafes, and the Old Town. There is no way this is a four-star hotel. Two stars at best. You are paying a four star price for a 1.5 star hotel. Although, the hotel is helpful, the rooms are tiny and they don't offer very many amenities. I would only recommend this hotel if there is nothing else left in Geneva.
Near to Geneva Lake and Restaurants in centre. Free wifi and Internet- available in the lobby Need to take into account there are trams passing on a frequent basis. The hotel only offers breakfast facilities - no bar or restaurant.
situation for lake, old town and restaurants.
Central location. Spacious studio. Many beds. The smell of cooking all over the studio. The overall impression was about "incleanliness".
Location, price, size of rooms in suite, facilities in suite, service
the location the room ' furnucher' brakfest' cleaning sys
quiet, well appointed and near Malpensa airport
well I like the hospitality and the feeling of home from the staff there.make comfortable atmosphere and of course the wifi..connected all the time...so we can reach our family like we're at home..thank you
Cleaning ladies can do their work less loud,sometimes I needed to sleep during the day and that was a bit impossible.Except this,the hotel is really quiet.
the staff was so helpful and friendly.
The location of the hotel. The helpfulness of the staff and the quality of the breakfast. The facilities of the hotel are best described as basic. In particular the bathroom we had was little more than a cubicle. During the summer I would in future require an hotel with air conditioning.
The room was quite OK, it's really clean. The hotel semms to be a little been remote but considering the price and that the tram station is near it and has a direct connection to the Central Station, you can be lucky to stay there in high season. The stuff is helpful, breakfast correct. wi-fi connection could be better, it's some slow and its configuration has some problems.
just the location of the hotel was good room was very cold altough weahther was not so bad and breakfast serviceit the worst one i have ever seen.
Quiet location, excellent parking facilities Poor selection on breakfast, no bar or minibar, no A/C on the room
The hotel appeared to be deserted. The access was not illuminated. The front sliding doors closed. The night watchman was churlish and unhelpful. Rather than opening the door he shouted at me.
The hotel had a rather ok location with a nice park. The included breakfast was probably the worst we found in any hotel.
the hotel was good, personal speak french, english and italian.