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Stuff was inadequate!!! They didn't know anything about the city of Geneva, they were very late at any requests we had (e.g. extra linens we asked for, came 4 hours later)
Fairly central. Good sized room. Hotel computer system broke down. Bill therefore not available. Said would send it by e-mail. Left hotel 11th still not received bill 15th?
Excellent service. Wicked friendly and helpful staff.
Verz noisy. They didn't change the windows for a century.
The only goog thing about the hotel is its location. The hotel is very overpriced. The hotel needs serious renovation
The only good thing about the hotel it is close to the shopping center. and itis good to stay at it in winter not summer i wish that the owner of the hotel renew the furniture and bathrooms and every thing else
the room was clean and the location of the hotel was not far from the city center the aesthetic of the furniture was not nice and the mattress was not comfortable. The facilities were poor.
we got a minisuit for the price of the doubble room quite room and good air conditioning
Ok, handy and accessible. Free WiFi an unexpected bonus (too many hotels charging too much) The breakfast selection was not so comprehsneive as formerly at this hotel. For instance, no ham, limited cheese and fresh fruit selections, which in this category hotel I would have expected better
LOcation was suitable and staff were exceptionally helpful Could not get an iron and ironing board in time to get ready for my days meetings. Tried from 7 am to 9am
Sentral og rolig lokalisasjon i Geneve. Gangavstand til mye kultur og til shoppingsentre. Grei frokostmatsal. Nej. Jeg syns det er OK.
alltid vennlig betjening.Fint spiserom.God frokost.Sentral beliggenhet.Hjelpsom betjening. Nei
Meget bra frokost. Hyggelig betjening.
The great location and the gastronomic experience I think that it is very pricey indeed for what it offers. The breakfast on offer was very poor for the price
Friendly and helpful service. Excellent food in the restaurant and brasserie. The view from my room was outstanding. The setting is in a park with a view of Lake Geneva. Quiet and restful sleep. The broadband internet connection was included and I could work from the desk which had a view over the park. 10-15 minute walk to center of town.
Small hotel comfortable informal feel in a beautiful setting Only one person looks after guests and sometimes is not available
Great location, great food. Hotel staff more concerned about restaurent bookings (answered the phone twice during our booking in arrival)
the scenery , the garden and the track as a nice place to walk or run the internet service is not working
Beautiful place, view, friendly staff, very good people. Not professional service, Rather best effort, than guaranteed. Feels like governmental service. We had a feeling we live in a museum. Definitely not corresponding to the usual expectations from 4-5 star hotel with this price and this place.
the parc, for my 3 chihuahuas.... big restaurant industry.
The staff were extremely professional and friendly. Exceptional. The location, the quiet ambience. The extremely personal attitude and feeling like we were living a little bit of historical Geneva.
Service was excellent , rooms are standard , brasserie food fair
only the view from the bar staff,terribly non friendly
the staff was very friendly and helpful. the rooms are very much 70-ies like with this type of furniture. an upgrade would be recommended.
Staff were hepful and freindly. The location was not far from the city centre and the lake. The rrom was very small. There was one lift only which was tiny. The selection in breakfast menu was limited. There was no internet connection in rooms which is I would expect with the price I paid for.
Near to Geneva Lake and Restaurants in centre. Free wifi and Internet- available in the lobby Need to take into account there are trams passing on a frequent basis. The hotel only offers breakfast facilities - no bar or restaurant.
Please write at least 15 words
Good quality, for the price, I paid 105 chf, and in Geneva you dont expect much for that. But it was clean, comfortable, well located and had friendly helpfull staff. A bit dated, old tv system.
only the location - nothing else No restaurants, poor hygiene, only good thing noticed good staff and location. Surprise how this hotel can classify as 4 star
Wireless access was intermittent in the lobby and didn't work in the bedroom at all.
The location in relation to the city of Geneva is not bad. You are located near many shops, cafes, and the Old Town. There is no way this is a four-star hotel. Two stars at best. You are paying a four star price for a 1.5 star hotel. Although, the hotel is helpful, the rooms are tiny and they don't offer very many amenities. I would only recommend this hotel if there is nothing else left in Geneva.
The location was good, particularly for the Old Town of Geneva as well as the centre on foot or tram, staff were courteous. I think for the money it could be improved, bedroom was cramped (couldn't open the bathroom door fully or pass each other in the room itself), no ventilation in bathroom, the hairdryer fixed to wall was badly placed and got too hot to handle, the TV stations were much more limited than advertised and it's not a good idea to show porn channel with just the centre blocked out.
Good location and affordable price Room is very outdated, not a 4 star hotel, closer to 2 stars.
situation for lake, old town and restaurants.
quiet, well appointed and near Malpensa airport
Location, price, size of rooms in suite, facilities in suite, service
the location the room ' furnucher' brakfest' cleaning sys
Central location. Spacious studio. Many beds. The smell of cooking all over the studio. The overall impression was about "incleanliness".
The room was quite OK, it's really clean. The hotel semms to be a little been remote but considering the price and that the tram station is near it and has a direct connection to the Central Station, you can be lucky to stay there in high season. The stuff is helpful, breakfast correct. wi-fi connection could be better, it's some slow and its configuration has some problems.
well I like the hospitality and the feeling of home from the staff there.make comfortable atmosphere and of course the wifi..connected all the time...so we can reach our family like we're at home..thank you
The location of the hotel. The helpfulness of the staff and the quality of the breakfast. The facilities of the hotel are best described as basic. In particular the bathroom we had was little more than a cubicle. During the summer I would in future require an hotel with air conditioning.
the staff was so helpful and friendly.
Cleaning ladies can do their work less loud,sometimes I needed to sleep during the day and that was a bit impossible.Except this,the hotel is really quiet.
just the location of the hotel was good room was very cold altough weahther was not so bad and breakfast serviceit the worst one i have ever seen.
Quiet location, excellent parking facilities Poor selection on breakfast, no bar or minibar, no A/C on the room
The hotel had a rather ok location with a nice park. The included breakfast was probably the worst we found in any hotel.
The hotel appeared to be deserted. The access was not illuminated. The front sliding doors closed. The night watchman was churlish and unhelpful. Rather than opening the door he shouted at me.
the hotel was good, personal speak french, english and italian.