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The staff was very friendly The free shuttle service is only from the airport. If you want to return to the airport (i.e. you are on layover) then you must pay 6 €.
I wanted to change rooms because we first had a room for smokers and we both don't smoke and we wanted a kingsize bed instead of 2 queensize beds.... this was no problem and we had a change of room. We liked the pub we came in late and had a good meal overthere...
breakfast buffet was terrific, nice touch was the thermos of coffee on each table. Found it very expensive. To use computers for internet you were charged by the minute, for the price paid; it should have been included; as with the buffet breakfast; again, while very nice, 20Euro each, was a bit pricey; again, should have been included in room rate.
I did not like the high cost of meals. I did not like the high cost of Wi Fi - it should have been free.
I really appreciated the airport shuttle Only one restaurant and nothing close by, should consider opening a store. The elevators also were ackward.
Not much - attitude seemed to be "give me your money" and then we will charge extra for other items Cost of internet was $7 per hour - technician was unable to remove the "governor" on the volume for English speaking channels - can be done but they did not know how to do it -
quick check in and out. No complaints
location near airport, quiet surroundings, good dinner buffet
it was very convenient. Prices in the dining room.
Shuttle service was efficient. Free drink at the bar was nice.
Having to pay to park at the hotel !
Svært hyggelig, lite hotell i en stor villa i utkanten av Frankfurt. Hyggelig bydel. Hotellet hadde laget et lite kart over 20 anbefalte restauranter av alle kategorier i nabolaget. Bra tur terreng i gangavstand fra hotllet. Lett adkomst til Hoved jernbanestasjonen med U.bahn (2 stasjoner)