Firenze Hoteller i nærheten av Piazza della Signoria

Staff were accommodating. They initially offered us a room with a view of the inside of the building (I would not call it a courtyard) and down many halls away from everything. When we requested another they gave us one on the 5th floor, street side with a bath tub. I did request these amenities beforehand, however, they tried to give us a substandard room. Is this because we booked through Booking.com?Need to be persistent. Location can't be beat. Hotel is beautiful.

Great Location near the Duamo accompanied by good rooms and helpful staff

Location was excellent. walked everywhere & many great restaurants & wine bars nearby. Staff was very accomodating & friendly Price was high but quality matched the price

Very elegant, located in a perfect spot in Florence's luxury shopping area and also very close to city's center and monuments, clean rooms and good service by staff.

Nice location, nice property Be sure not to stay in a standard room, when you pay for a deluxe room. Booking.com classifies the rooms by size, but the hotel receptionist said, size does not matter, it is the services included (spa, mini bar). The receptionist also refused to change the reservation to standard room, as it was made trough booking.com. I took us 15 minutes and some nerves to get the room we paid for as advertised on booking.com.

this one is a brand new one only opened in May 2009. The room is spacious and is very clean, with a spacious marble bathroom. It is small and cozy. I will go back if I visit Florence again.

SPA (small but nice) and massages. I am Italian and found breakfast delicious (cappuccino) Room's temperature was too low when we first entered (18°)

I liked every thing in the hotel. Some of the staff at the frontdesk are not friendly. Don't take the breakfast it cost around €30, eat out there are lot's of places to eat in around you.

Professional service, exceptionally resourceful/helpful Concierge Internet service very slow, no wireless

Beautiful modern rooms. We got two interconnecting rooms and they were very spacious. Hotel within walking distance to all the shops..

nice to see so many nice drawings on the wall, lots of books provided, plenty spacing, the design of whole room & all the details of the room are very nice & luxury e.g. cashmere blanket, staffs are helpful the wifi internet is super slow, there're no body lotion provided, the shampoo & bath form are not gd quality,

The location was ideal, The staff was warm and welcoming. They were extremely helpful, knowledgeable and available at all times. The decor was fantastic, contemporary yet cozy. The breakfast was fantastic. There were quite a few tiny bugs in the room and common areas.

Excellent location close to all attractions. Very spacious. Well designed luxury rooms with attentive staff. Breafast could be slightly better quality given price. Internet wi-fi was spotty.

very beautiful hotel, wonderful location the prices are a little bit high!!!

The hotel was located right beside all the sightseeing and shopping. The rooms were extremely clean and the breakfast was excellent.

The concierge/front staff, where absolutely fantastic. Helpful and with a smile. Reviews completed on booking.com indicated cold reception/assistance by front staff. Our experience was actually very different, perhaps because we could speak a bit of Italian. Overall fantastic front desk, helpful in every way. Great location of the hotel and very tranquil considering it's situated in such a central and great location. Hotel rooms are small however this is not unusual for hotels within any european city. The senior staff for the breakfast service was very efficient, however quite cold and impatient. The service was of great standard.

Value for money, a bit anonymous, ok breakfast buffé, good service. The hotel only has wifi in the lobby and they charge for it which is not up to date i terms of hotel standard 2010.

Excellent location, close to everything. Very friendly and helpful staff. Nice bathroom. Nice selection of breakfast with tasty pastry and fresh fruit. Internet access is outdated - a computer in the lobby or wired in the room, both charged and quite expensive.

design, room, location, breakfast and every thing. Also I got upgrade and a bigger room. nothing

Hyggelig personale. Hotellet lå veldig sentralt i forhold til de severdighetene vi skulle se de dagene vi var der. Rent og ryddig. Takterrassen var helt nydelig, med flott utsikt. Frokosten skulle jeg ønske hadde et større utvalg av pålegg eller varm mat. For mye kaker og søtsaker.