Professional service, exceptionally resourceful/helpful Concierge Internet service very slow, no wireless
hotel's placement is perfect. hotel was good .
Beautiful modern rooms. We got two interconnecting rooms and they were very spacious. Hotel within walking distance to all the shops..
location was amazing. it is on piazza del republica, walking distance to almost everywhere. that the internet connection and breakfast were not free. i understand that hotels charge for breakfast but seriously which hotel in the world today still charges 20 euro per day for internet. internet is everywhere and it should be given to clients free.
excellent friendly staff provided great service
Best location Location and the room
The location was excellent the service was good and the rooms were small but high tec
I liked every thing in the hotel. Some of the staff at the frontdesk are not friendly. Don't take the breakfast it cost around €30, eat out there are lot's of places to eat in around you.
They offer the best breakfast buffet in the morning, excellent selection of eggs, rolls, pastries, fruits, cheeses, cereal etc and hot american coffee. The breakfast room is nicely decorated and service prompt and friendly. A great way to start your day. The rooms are very clean, bar/lounge area looks newly decorated and a nice place to enjoy an evening cocktail. Very friendly and accommodating staff.
Hotel's position in the historical centre of Florence
The bubble bath was a welcome delight. The room decor was awesome! The basket of fruit was delicious. We just loved every mininute! The stay helped make our 25th wedding anniversary wonderful. Had difficulty illiminating the light fixtures in the sitting room. The light switch did not function properly. Had to ask the front desk for assistance.
This is a beautiful hotel. What we liked most was it's location - very central - walk out the door and you are right where you want to be!! I can not think of anything that we didn't like about the hotel.
It was no rain, thanks.
location bathroom of the room was old and cold, not at the level of a 4 star
Great Location near the Duamo accompanied by good rooms and helpful staff
The location is ideal The beds were very uncomfortable.
Staff were accommodating. They initially offered us a room with a view of the inside of the building (I would not call it a courtyard) and down many halls away from everything. When we requested another they gave us one on the 5th floor, street side with a bath tub. I did request these amenities beforehand, however, they tried to give us a substandard room. Is this because we booked through Booking.com?Need to be persistent. Location can't be beat. Hotel is beautiful.
Location was excellent. walked everywhere & many great restaurants & wine bars nearby. Staff was very accomodating & friendly Price was high but quality matched the price
Very elegant, located in a perfect spot in Florence's luxury shopping area and also very close to city's center and monuments, clean rooms and good service by staff.
the hotel is absolutly great specially its near by the river & the shopping area..the staff were amazingly adorable and helpful ...i remeber "marco" he was great and all the other but i cant recall there names now..last day i needed a late check out ..they provide it free freee freee with a wide smile...u must see this amazing beutiful castle i wished i could stayed more
the welcome and efficiency of the staff and also the quality of the breakfast. a special mention for the sophisticated spa and treatments. The room was very comfortable and wel equipted. the lounge is welcoming. the lighting in the beautiful bathroom was deficient but I understand this will change soon.
Excellent location. Walking distance to all the main attractions of Florence. Quiet neighborhood inside the busy town center. Room service expensive for what it was.
this one is a brand new one only opened in May 2009. The room is spacious and is very clean, with a spacious marble bathroom. It is small and cozy. I will go back if I visit Florence again.
wonderful breakfast with fresh juice, home-made bread and delicious fruit very central to the city nice staff nice room no
The hotel is very well located within few blocks to major attractions and "centro storico". Be careful with the shower in the restroom because it is a step down from the floor and you can easily fell down.
It was a very beautiful hotel with an excellent staff and it was in an excellent location. We liked everything about the hotel.
Nice location, nice property Be sure not to stay in a standard room, when you pay for a deluxe room. Booking.com classifies the rooms by size, but the hotel receptionist said, size does not matter, it is the services included (spa, mini bar). The receptionist also refused to change the reservation to standard room, as it was made trough booking.com. I took us 15 minutes and some nerves to get the room we paid for as advertised on booking.com.
SPA (small but nice) and massages. I am Italian and found breakfast delicious (cappuccino) Room's temperature was too low when we first entered (18°)
The staff is amazing and very caring. From Leonardo who created us as we walked into this charming 12 room hotel to Thomas who took care of us during breakfast, to the concierge who took care of our travel needs. The hotel rooms are charming, spacious, and have good sized bathroom and kitchenette which was great. Only two things stopped me from giving this place a 5 star rating: 1. The hotel at night has a oder in the rooms. They try to mask it with the glade / vapor sprays on the floor but it does not do the trick and can smell like a wet clothes. 2. My pet pieve, no iron and on the weekends no other option to iron. It is an Italian law supposedly but I stay at a Westin and Hilton in Italy which both provided me with an iron and ironing board
nice to see so many nice drawings on the wall, lots of books provided, plenty spacing, the design of whole room & all the details of the room are very nice & luxury e.g. cashmere blanket, staffs are helpful the wifi internet is super slow, there're no body lotion provided, the shampoo & bath form are not gd quality,
The room was spacious, very well presented and comfortable. As the hotel has been open only since January 2009 everything is virtually brand new! The staff were all extremely helpful. The location of the hotel close to the Piazza della Repubblica couldn't be more convenient for exploring the city. My only caveat is that the breakfast menu could have been a little more extensive, but the quality was good. I would certainly recommend this hotel, which is good value for the price.
Luxury and elegant comfort in a sophisticated setting. Perfect location for seeing all the sights. Knowledgeable and helpful with all requests. Hotel combines the modern and ancient with great respect and charm. Looking forward to staying there again and again. It was perfect, no issues.
The rooms were super nice, spacious and elegant. The staff was extremely nice, accomodating and personal. N/A
Room, Location, Surroundings, Staff
The location was ideal, The staff was warm and welcoming. They were extremely helpful, knowledgeable and available at all times. The decor was fantastic, contemporary yet cozy. The breakfast was fantastic. There were quite a few tiny bugs in the room and common areas.
Beautiful room and excellent staff. Wonderful roof terrace.
Excellent location close to all attractions. Very spacious. Well designed luxury rooms with attentive staff. Breafast could be slightly better quality given price. Internet wi-fi was spotty.
Beliggenhet Små rom , ikke romservice
Vi statte stor pris på beliggenhet, god service i resepsjonen og takterrasse med bar og utsikt over byen. Rommet var i minste laget.
Beliggenhet og takterrasse med en fantastisk utsikt samt pris i forhold til kvalitet. Noen flere sitteplasser på takterrassen.
God standar og sentralt I forhold til serverdigheter. Nei
Topp beliggenhet! Noen rom støyutsatt, og "høyt oppe og mot bakgård" gjelder her som ellers. Rent og pent, fin frokost. Flott takterrasse der det var godt å sitte etter sightseeing. (Med medbragt drikke; baren der var stengt i påsken.) Myggnetting på vinduene i rommene! Vi ble oppspist av mygg, og det var bare netting i frokostsalen. Resepsjonisten syntes det var en fin idé (??! - hvor lenge har de hatt mygg i Firenze?), siden de var plaget av insekter fra påske til oktober, som hun sa...
The breakfast was excellent! The bathroom was poorly designed and getting out of the bathtub was downright dangerous! The bathtub was slippery and tall.
Its nearness to all the important sights of Pisa. Not much.
It is good located in sightseeing.
The amazingly friendly and helpful staff. There was nothing to dislike
The hotel is beautiful. Great location. Cosy. It reflects Florence at its best. The staff was great, friendly, helpful, knowledgable about the area, restaurants, shows. We had a great time. Our only complaint is Florence is a noisy city at night and that requieres windows that are soundproof. If they change this, its a 5 star for us.
design, room, location, breakfast and every thing. Also I got upgrade and a bigger room. nothing
Beliggenhet, kort avstand til alt. Frokosten var ikke bra.
Likte at dem i resepsjonen var hjelpsomme ang div spørsmål vi hadde.Likte også frokosten med god kaffe og greit utvalg med mat, noe annet enn sist vi var i paris.
Betjeningen veldig profesjonelle
Perfekt beliggenhet i forhold til sentrum av Firenze. Kort gangavstand til viktige severdigheter. Hyggelig og seriøst. Utseendemessig var det også helt fint. Jeg var heldig med rommet mitt, som lå inn mot andre bygårder, og dermed var helt fritt for støy. Andre rom lå rett ut mot tafikkert gate. Neste gang vil jeg være nøye med å passe på dette når jeg bestiller rom.
Hyggelig , rent og ordentlig. Sentralt. Mye støy, kveld og natt fra gaten/plassen.
En godt hotell. Mer sentralt kan man neppe bo i Firenze. Koselige med frokost på takterrassen.
Flott utsikt over Ponte Vecchio og sentrum fra frokostsalen. Beliggenheten er sentral i forhold til de fleste severdighetene i byen. Kun en heis og denne benyttes som oftest av personalet og de har humoristisk nok skiltet trappene med "Fitness stairs". Litt irriterende når du har dårlig tid og må dra all bagasjen ned trappene. Ikke et sted for folk med dårlige ben..
Beliggenheten. Flott terrasse og utsikt fra restaurant.
Dette hotellet er perfekt beliggende i.fht. Firenzeopplevelser ! Kjekt å spise frokost på takterassen som har utsikt mot Duomo mm.
sentralt, god service, heis,
beliggenhet, interiør og charme, frokost, terasse, rolig ikke noe sted å sitte nede i resepsjonen. Alle salonger var oppe i etasjene
Hyggelig personale. Hotellet lå veldig sentralt i forhold til de severdighetene vi skulle se de dagene vi var der. Rent og ryddig. Takterrassen var helt nydelig, med flott utsikt. Frokosten skulle jeg ønske hadde et større utvalg av pålegg eller varm mat. For mye kaker og søtsaker.
The old style, the class and grandeur of another era. Everything is a bit run down, especially outside. In the room: the showerhead was loose, a washingmachine went into a loud spin cycle at 0830 every morning, the mini bar was shabby and poorly stocked, the carpets were skid hazards and I had to store them away. And the air conditioning didn`t go below 22 degrees, I complained but was brushed off. 22 degrees was a bit too warm for comfort.
Beliggenhet og standard var utmerket. Godt utvalg på frokostbordet. flott spisesal Nei
Fantastisk hotel midt i smørøyet. Alt for harde madrasser i sengene.Ikke uthvilt om morgenen p.g.a av det.
at det lå så sentralt og fasilitetene: hadde store soverom og fine bad og veldig hyggelig, smilende betjening og god frokost i vakker sal hotellet hadde fine, brede senger som som holdt seg på plass uten å skli fra hverandre, men madrassene var steinharde, burde hatt 5 cm overmadrass, dette var slitsomt for ryggen.
Vi har hatt en utrolig bra helg i flotte omgivelser. Hotellet er virkelig utmerket, med god kvalitet på service, rommene og mat. Likevel er det beliggenheten som er det beste; Med utsikt mot elven og mindre enn 100 meter både fra Ponte Vecchio og Uffizi. Nei
The staff were friendly and the location is superb right in the middle of the city center and at a walking distance from all major attractions. The room always clean and tidy. The hotel is a bit overpriced compared to similar 4-star hotels in Rome, especially that it was not a travel season in Oct 2010.
staff very friendly,fantastic location ,breakfast was quiet good,coffee was excellent,specious bedrooms. did not like the entrance of the hotel.,no escalator till you reach the reception.Did not like the lobby of the hotel no atmosphere at all ,no bath in the room
location! small room
hi all i stayed at the Albergotto Hotel as a hotel to the Florence Marathon.everything was perfect about it.location, rooms, staff,great hotel. i liked everything.
The staff were truly great they just couldn't do enough to help. It was a little difficult for us with our big pram but there is a lift at the top of the first flight of stairs, the staff were always willing to help though which was much appreciated.
Staff were fantastic, Location was fantastic really helpful staff
Great location! A real big-city Italian hotel. Two flights of stairs before elevator. OK for me but maybe not others.
Great location. A delightful stay.
the promptitude and amabillity of whole personal
Great location, walking distance to all the major museums. The staff was very helpful scheduling museum tours, train tickets. Would recommend this hotel in a heartbeat! This was not a problem for us however those who have difficulty climbing stairs should check with the hotel staff regarding handicap accessibility as you have to climb one full set of stairs to reach the elevator.
Ypperlig beliggenhet midt i Firenze. Hyggelig personale med gode engelsk-kunnskaper. Flott design av hotellet. Frokosten kunne kanskje vært litt mere spennende.
Spennende interiør og utmerket beliggenhet. Sentralt og stille. Skulle gjerne hatt et par gode stoler på rommet. Etter en lang dag i byen er det synd at det bare er sengen som er sittealternativet.