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sentralt, god service, heis,
Beliggenheten. Flott terrasse og utsikt fra restaurant.
Flott utsikt over Ponte Vecchio og sentrum fra frokostsalen. Beliggenheten er sentral i forhold til de fleste severdighetene i byen. Kun en heis og denne benyttes som oftest av personalet og de har humoristisk nok skiltet trappene med "Fitness stairs". Litt irriterende når du har dårlig tid og må dra all bagasjen ned trappene. Ikke et sted for folk med dårlige ben..
Dette hotellet er perfekt beliggende i.fht. Firenzeopplevelser ! Kjekt å spise frokost på takterassen som har utsikt mot Duomo mm.
En godt hotell. Mer sentralt kan man neppe bo i Firenze. Koselige med frokost på takterrassen.
at det lå så sentralt og fasilitetene: hadde store soverom og fine bad og veldig hyggelig, smilende betjening og god frokost i vakker sal hotellet hadde fine, brede senger som som holdt seg på plass uten å skli fra hverandre, men madrassene var steinharde, burde hatt 5 cm overmadrass, dette var slitsomt for ryggen.
Beliggenhet og standard var utmerket. Godt utvalg på frokostbordet. flott spisesal Nei
Vi har hatt en utrolig bra helg i flotte omgivelser. Hotellet er virkelig utmerket, med god kvalitet på service, rommene og mat. Likevel er det beliggenheten som er det beste; Med utsikt mot elven og mindre enn 100 meter både fra Ponte Vecchio og Uffizi. Nei
Fantastisk hotel midt i smørøyet. Alt for harde madrasser i sengene.Ikke uthvilt om morgenen p.g.a av det.
The location is fantastic. The breakfast is very good: nice staff, quick service and good food. Some bathroom amenities were missing (empty boxes on arrival and never replaced), there was not a single free socket to plug in the computer. All in all the room felt like an OK 3-star rather than 4.
excellent position. Spacious room. friendly but efficient staff no
It is my fourth stay. The location of the hotel could not be bettered.The room standard is excellent for comfort. Nothing comes to mind.
The staff are delightful and the setting is superb. The bathroom was dated and could do with being replaced sooner rather than later.
Florence is such a beautiful city with so much to see and do. Hotel Berchielli is a beautiful hotel, in a perfect location, with a wonderful helpful staff - a very nice place to come back to and relax after a day oftouring.
We enjoyed the Hotel Berchielli very much. It was located right on the Arno. We literally opened our windows and could see the Ponte Veicchio Bridge. The location was fabulous. We were close to the Uffize Gallerie and the Duomo. The hotel was a little on the older side, which gave it some european charm. However, the bathrooms had recently been renovated and were modern and clean. During my stay I left behind a shawl I had purchased. We called the hotel figuring it was long gone and the hotel had it for me. We were impressed with the honesty of the staff. The hotel also provided a full breakfast buffet on their second floor dining room. Just around the corner from the hotel is the stop to catch the tour bus of the city. Try to take a day trip to Tuscany if you have the time it was wonderful. I would definitely recommend this hotel and stay here again. One last tip... remember to close the shutters on your window while in Italy it will reduce the noise level.
hospitality of the hotel staff...
The luxury comfort and the old world charm overlooking the river. Very romantic with good shopping and great resturants Leaving the hotel
The location was excellent, the room was clean, and the staff was great. Breakfast was also superb. The rooms were a bit outdated.
I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good. The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.
We were a short walk for the sites of Florence from Ponte Vecchio to the Uffizi Museum! Restaurants and cafes were plentiful and the staff was extremely helpful.
The location plus how clean the room and bathroom.
Excellent hotel and very convenientl;y positioned in Florence. Only issue is price casued by the weakness of the pound against the Euro.
Very accommodating staff. Very clean and stylish hotel. Great breakfasts and great central location.
Great location , cool hotel, They had a problem with the internet which was not solved while we were there. We were there for business and therefore that was a big problem. I do not think that hotels understand how important is Internet these days. If they have a problem, they should come with alternative solutions. The internet was offered free, which was good, but............. did not work! Hopefully it was just a bad luck.
It was a great location The staff were not very welcoming and informative. There was a really unpleasant smell during our entire two day stay. Hotel lacked atmosphere.
I loved the buzz, atmosphere and staff in the fusion/ restaurant bar - I loved the double shower.- Clean sheets every night pure heaven!! Hotel too cold- breakfast poor choice - lack of info re the facilities at sister hotels without asking - waiting for water to come through system ( a bit strange)
Location is excellent and staff were very helpful and nice.
The staff was gracious and accommadating from start to finish. Paid breakfast buffet was hot and fresh. Great stay! Will return.
A truly contemporary experience that was refreshing after being immersed in the Renaissance architecture and art of Florence. Excellent location right on the Arno. The staff was very efficient if not overly warm and friendly. They were often understaffed (problem with management) with people lined up at the front desk w/ only one young woman trying to serve everyone. We felt well cared for by the hotel, through many email communiques, a beautiful, quiet room, and a lovely bottle of champagne to celebrate our anniversary. We are in our 50s, travel extensively, and found that the other guests were much younger; acted entitled, and rude. This is no fault of the hotel, just who their clientele attracts....we might try another Lungaro property next time.
it was comfortabl
the location the service the politness
Staff was helpful and very nice, Willing to help with anything you needed help with. Great location!
The young staff was very welcoming and the location at a place like Florence was attractive. Room furniture was interestingly designed but not well looked after; one leg of the study chair was about to fall off. Wireless reception was practically unavaliable, one had to chase reception.This is not understandable at this time and age and at such a relatively highly priced hotel.
Very nice room, excellent location. Room over Ponte Vecchio was very noisy at night with drunks and football fans performing in the street below, and rubbish trucks early morning. Rooftop terrace which was main attraction was closed as soon as it started to rain, despite being fully covered.
Clean, romantic, elegance, perfect I have booked one of your hotel and the others in Vinince through online by credit card, your hotel manager asked for accomodation payment when we leave, the others aggred that we have paid on line, we booked hote online all the time, once confirmed and prepaid by credit, we will never asked for payment when we leave, if so, it should not happen in such stand hotel like you. We keep the cash recipts till our credit card statement to approve "double paid" situation.
Location was excellent, close walk to all sites. Great beds and bedding. Stairs in the floor corridor could use railings.
Design and style of hotel. Very good level of staff. Location.
accomodations, staffs, views, location, and etc....everything you could come up with ideas about a nice hotel nothing
This hotel is great, the location is central to everything you need in Firenze. The roof top bar is a great place to have a drink and watch the sun set over the Arno. The staff made our stay even better with smiles, great english and good knowledge of the area. Our first room was small, and luckily for us the hot water did not work and we got upgraded to a room on the 2 floor. One of the best rooms i have ever stayed in.
excellent location for week-end travellers, helpfull staff and good standard of comfort and cleanliness
Museums, Galleries, Eating (rather expensive) and Shopping I think you as a Company should make it quite clear when booking as our bedroom would have been very small and it would have been very noisy, if we had not have changed it. It was very expensive for the room you put us in!!!
The location is brilliant. The bar very nice. The restaurant Borgo San Jacopo is very expensive and now worth the money but the view at their balcony is brilliant. The service staff at the hotel were quite sour. The standard rooms are very small.
great location, nice satff rooms a bit small, elevators too small
Location,ambience,service all top notch.
Conveniently located for sight seeying and shopping, good restaurant.
Everything, as usual No
Easy access to my family
Svært hyggelig betjening. Behjelpelig med billettbestillinger til museer etc. Pent og hyggelig rom. Fantastisk takterrasse med utsikt til Ponte Vecchio. Beliggenheten kan ikke bli bedre. En myk overmadrass til sengene. Ost og skinke til i tillegg til den kontinentale frokosten.
Fantastisk beliggenhet. Gangavstand til shopping,kultur,restauranter, severdigheter. Supert. Litt lite bad.
Beliggenhet Frokosten i hotellet ved siden av ikke så bra Dessuten er frokostene i Italia altfor dårlige for nordmenn
Beligenhet De bør fikse varmen på rommene (det var ganske kaldt der) og også fikse varmtvanns tilførsel. Noen ganger var det ikke varmt vann på morgenen.
The location was excellent, and it was an "authentic" building, not a modern, boring hotel.
Close to the city center but not in the hubbub of the tourist part of town. The staff was extremely helpful and accommodating with all questions and requests. They also serve a good simple continental breakfast which is just enough to get your day going. And there are excellent restarants and dining nearby as well. Room was very large but felt more like a hostel setting. The antique furniture made the room appear dated, stodgy and bare. However, the bathrooms were roomy and newly remodeled allowing for soaking or shower preference after a long day exploring Florence. There were two single beds pushed together to form a larger bed and one of the mattresses was a little worn out with an indentation which accounted for restless nights. Considering we were just sleeping here and not spending a great deal of time in the hotel, this is a great value compared to other hotels in the area.
The loggia was a perfect place to enjoy a drink before dinner with lovley views and a cooling breeze. A fraction of the price for drinks on any of the Piazza's, quite a treat The stairs with a heavy suitcase, the lift didnt go to to floor we were on
It was in a central area of Rome where you could wallk to most attractions. The rooms were clean. A good breakfast was provided.
The hotel had been sympathetically restored to it's original grandeur of a 15th century Palace which made it an amazing hotel to stay at.
The atmosphere was homey and the staff were very helpful and friendly.The Breakfast was wonderful as was our server. The location was perfect.
Nice and big hotel room. Staffs are friendly. There is one young lady who can speak English fluently. We enjoy our stay here. Wifi internet is free of charge but you have to come outside of your room to the common area in order to get the signal. Hotel's location is a bit far from Train Station. In the hotel website, it said that Bus Line C will take you closed to the hotel. In fact, there is no bus line C. There are C1, C2 and C3. Each line will go to the different route. We suggest to use Bus Line D (Bus Stop is right in front of the train station. The bus looks like Mini-Bus in Orange Colour) and get off at Cirello stop. Then, it will about 5 minutes walk.
Very unique. Largest hotel room we have ever stayed in. Excellent comfort for a 500 yr old building. Maked us feel like royalty. On the bedside table was two sets of earplugs. Only needed one as my wife is very hard of hearing. This was a sign of things to come. Our room was on second floor, close to the action. The partying goes on til 2-3 am, but thats normal for all of Italy. I got used to it!.