Firenze Hoteller i nærheten av Cattedrale di Santa Maria del Fiore

Professional service, exceptionally resourceful/helpful Concierge Internet service very slow, no wireless

I liked every thing in the hotel. Some of the staff at the frontdesk are not friendly. Don't take the breakfast it cost around €30, eat out there are lot's of places to eat in around you.

Beautiful modern rooms. We got two interconnecting rooms and they were very spacious. Hotel within walking distance to all the shops..

Great Location near the Duamo accompanied by good rooms and helpful staff

Staff were accommodating. They initially offered us a room with a view of the inside of the building (I would not call it a courtyard) and down many halls away from everything. When we requested another they gave us one on the 5th floor, street side with a bath tub. I did request these amenities beforehand, however, they tried to give us a substandard room. Is this because we booked through Booking.com?Need to be persistent. Location can't be beat. Hotel is beautiful.

Very elegant, located in a perfect spot in Florence's luxury shopping area and also very close to city's center and monuments, clean rooms and good service by staff.

SPA (small but nice) and massages. I am Italian and found breakfast delicious (cappuccino) Room's temperature was too low when we first entered (18°)

this one is a brand new one only opened in May 2009. The room is spacious and is very clean, with a spacious marble bathroom. It is small and cozy. I will go back if I visit Florence again.

Beautiful room and excellent staff. Wonderful roof terrace.

nice to see so many nice drawings on the wall, lots of books provided, plenty spacing, the design of whole room & all the details of the room are very nice & luxury e.g. cashmere blanket, staffs are helpful the wifi internet is super slow, there're no body lotion provided, the shampoo & bath form are not gd quality,

The room was spacious, very well presented and comfortable. As the hotel has been open only since January 2009 everything is virtually brand new! The staff were all extremely helpful. The location of the hotel close to the Piazza della Repubblica couldn't be more convenient for exploring the city. My only caveat is that the breakfast menu could have been a little more extensive, but the quality was good. I would certainly recommend this hotel, which is good value for the price.

Value for money, a bit anonymous, ok breakfast buffé, good service. The hotel only has wifi in the lobby and they charge for it which is not up to date i terms of hotel standard 2010.

Nice place, Perfect staff

The concierge/front staff, where absolutely fantastic. Helpful and with a smile. Reviews completed on booking.com indicated cold reception/assistance by front staff. Our experience was actually very different, perhaps because we could speak a bit of Italian. Overall fantastic front desk, helpful in every way. Great location of the hotel and very tranquil considering it's situated in such a central and great location. Hotel rooms are small however this is not unusual for hotels within any european city. The senior staff for the breakfast service was very efficient, however quite cold and impatient. The service was of great standard.

Good central location in city, Friendly and efficient staff, Comfortable and clean room.

very beautiful hotel, wonderful location the prices are a little bit high!!!

Excellent location, close to everything. Very friendly and helpful staff. Nice bathroom. Nice selection of breakfast with tasty pastry and fresh fruit. Internet access is outdated - a computer in the lobby or wired in the room, both charged and quite expensive.

Beliggenhet og takterrasse med en fantastisk utsikt samt pris i forhold til kvalitet. Noen flere sitteplasser på takterrassen.

beliggenhet, interiør og charme, frokost, terasse, rolig ikke noe sted å sitte nede i resepsjonen. Alle salonger var oppe i etasjene