We were absolutely thrilled with our accomodation, we in fact live in a 16th century house and inasmuch as the walls were stone it was home from home with the obvious added mod cons, ensuite, TV sheets changed every day (husband certainly doesn't get that at home). Owners and stall were all very friendly and nothing was too much trouble and even though our kids are grown up and we have grandchildren I noticed how good they were with the two little boys who were there with their parents. In the morning I found it a delight to walk the streets of Old Alcudia town to take photographs and just enjoy the peace and quite and people making their way to work. I cannot praise the Hotel enough just wish someone could beam me back this instance.
location was good. easy access to restaurants/taxis/buses. breakfast was very acceptable. did not like bathroom, inconvenient because of old building being adapted for modern use.
location is good. room is clean and comfort. the shower head is not good. the shower door is broken a little bit.
The small, friendly and quite atmosphere within an ancient building that did not impose its self on its surroundings.
Lovely decor, very friendly manager, nice location in a beautiful town. The room was noisy - on the ground floor with occasional traffic and lots of people going by right outside all the time, so not perfect but still really nice.
The friendliness and the relaxing atmosphere makes us return year after year! No
Exceptional service,very nice decoration.The rooms were very clean,the restaurant very good.We enjoyed our stay!
Beautifly restored, good ambience,pleasant staff. One problem in our en-suite bumped head on ceiling few times very low.Also bit dissapointed with breakfast ,do not particulary like buffet style, stayed at a hostel in Banyalbufar,very good, breakfast was served at the table, fresh rolls croissants,eggs ham toms, pate, cheese,also evening menu 11euros, high standard home cooking but good price.Dissapointed you missed my note of 35th wed anniversar
Everything!! design of the place, comfort; cleanliness, staff!! I ll definitly be back everyone was very nice and i enjoy my trip there! the hotel got a restaurant we ate there one evening and i have to say that the food was very good but the portion were too small even for me and i dont have a big appetite! but it was delicious
its location in the old city the breakfast was poor, and so was the supper if you elected for half board.
The staff were extremely welcoming & helpful. Rooms tastefully decorated.
The spa bath was fun and the four poster bed comfortable and romantic There is not someone on reception all day, so we waited a short while on the doorstep. We also felt it was overpriced (though lovely).
Great service, very friendly hotel owners. Excellent and relaxing experience, definitely want to go back!
Gorgeous place, staff were so friendly and couldn't do enough to help. We stayed in the Boticelli room, with romanitc 4 poster bed (strewn with rose petals), small balcony and jacuzzi bath. Lovely touches in the hotel like tea and coffee making facilities in the lobby, DVDs to hire. The hotel is right in the middle of beautiful Alcudia old town, just steps away from the main Placa with plenty of lovely restaurants nearby (highly recommend the patio at the back of Es Canyar on the main square). We had a car and were able to get to Port de Pollensa in 5 mins.
In a beautiful context a gorgeous hotel with very friendly hotel owners. Right in the center of old Alcudia and near to a lot of marvellous beaches. Relaxing experience from the breakfast to the evening coffee, definitely want to go back!
The subject hotel is located in the Old Town of Alcudia, within walking distance from the Plaza de Toros (very useful for drivers). It is also in a very quiet place, next to the main square though. Wireless internet 24/7 for workaholics, books/maps of Mallorca for every taste, coffee machine for 24/7 free use. The Receptionist Miss Maria is marvelous. Very helpful, polite & attentive, tries to run the business almost alone. Unfortunately, being stayed to other Boutique Hotels before (especially to my country), I was expecting something more. For a 4-star hotel & a room at the price of 150€ per day, my expectations have been raised. So, for the 4 nights being there, our bathrobes have never been changed, the sheet of the bed on our private terrace the same, maybe the towels too, the sheets of our beds lacked the feeling of freshness, the room was foul of dust, there were no welcome drinks (not even a bottle of water), bad taste of the room decoration & lack of space. At Alcudia there is a lot of humidity at night & maybe the storage conditions of the clean sheets is not well preserved. But, this is something the Service must take care of. No reception after 5pm
The owners,very friendly and servicminded. The concept with the old house in the middle of the city. The breakfast.
the owners are extremely friendly, there is a family atmosphere there, not like in a large hotel where they treat you like a simple client.Right in the center of old Alcudia,near to lots of beaches.to sum things up:marvellous experience!
Quiet location but only a few metres from the lovely main square. I liked the free coffee (and tea) machine in the attractive lounge and the many books and DVDs available for free loan. Our room was exceptionally quiet. Breakfast was only available from 9am.
Everything. The hotel is actually a traditional Mallorcan house with a beautiful patio where we used to have breakfast. Magdalena and Tony were really nice and helpful and they keep the place really clean and cosy. We loved it and would definetely go back. We missed a bigger window.
This hotel was just perfect for us. It was elegant, tastefully furnished, lots of character and very relaxing. Our room was spacious with an extremely comfortable large double bed. The bathroom too was large and perfectly designed, complete with lovely soaps and body lotions! Breakfast was served in an attractive courtyard garden. Nothing was too much trouble for the friendly owners. The hotel is situated in the centre of the delightful old town and yet not very far from the lovely beach at Alcudia. Also very close to the fantastic Genestar Restaurant. We would highly recommend this hotel for those looking for a quiet, elegant and totally relaxing place to stay
Hotel in a beautiful 17th century mansion. The bedroom was spacious and very clean. Staff very friendly and helpful. Breakfast in the peaceful courtyard was ++.
A very nice hotel and a very nice owner. Everything was just perfect.
Rolig område. Dårlig underholdning.
Flott hotell med mange fasiliteter. God mat. Mange gjester på hotellet, men hotellet er av en slik byggestil at det alikevel ikke virket fullt. Resepsjonsbetjeningen kunne vært dyktigere i engelsk og hatt litt mere kunnskap, både om hotellet og øya.
Beliggenheten,servicen fine rom
Utmerket service og lite me koselig hotel Mangler en liten snack bar for salg av enkle lunsj-retter. Renholdet på rommet kunne vært litt bedre
HAR VÆRT BODD HER FLERE GANGER NÅ SÅ DET ER VELDIG BRA
beliggenheten,service,basseng bedre utvalg i baren ved bassenget,små retter
Under mitt opphold på Iberostar Ciudad Blanca likte jeg at det var kort vei til strand, at det var kort vei til Alcudia by og andre småbyer og steder. Hotellet var fint, rent og fint både ute og inne.
Fin beliggenhet, rolig sted. Rent. For grunt basseng! (men ypperlig for barnefamilier)
nærheten til stranda og god mat basseng kun for småbarn
This Hotel was perfect on our cycletour around the island. The scenery was brethtaking in the evening, when we were climbing up to the hotel. Without the thunder in the night, silence was unbreakable. Excelent basecamp for hiking to the hills.
The location is fantastic, with good views over the bay. The restaurant next to the hotel was also very good. Enjoyed the nearby beaches and mountain walks. The rooms vary in level of comfort, size and views. Unfortunately it is not possible to reserve a specific room, and when we asked to change rooms we were told this is not possible either. The small window of the downstairs rooms is not enough for ventilation on hot summer nights. This could be a really great experience if you can be sure of an upstairs room...
The room had excellent location and view the breakfast is abundant and fine The bathroom is a bit small, using is circumstantial
A beautiful place with lovely views. Very quiet with an excellent restaurant next door. The hotel wasnot very well sign posted, we stumbled upon it by accident. The description of how to find it was also inadequate. Only 2 coathangers! The shower was very small.
The panoramic view and comfortable beds Very basic accommodation, no air conditioning, no means of keeping cool except opening windows which let the mosquitoes in. Extremely small shower room and the 58 large stairs to reach the room.
Beautiful atmospheric building, so peaceful. Hard to find though! Amazing views.
Fantastic view from the 1st floor rooms. Nice and quiet.
Fantastic value for money! Wonderful breakfast. Great trecking and surroundings!
The monastery and around is very beautiful Small room with baby
Loved the location - completely away from everything More information about services when we arrived would have been good
Bra beligenhet. Hyggelig og service innstilt personale Litt for stort. Mye kø ved frokost. Mye bråk i gangene
Meget fin beliggenhet, med kort veg til stranden. Meget serviceinnstillt personale. Rent og pent på hotelomerådet og på stranden.
Brilliant Design! Great Staff! It was so romantic, ideal for couple! We would definately come back! nothing really! Everything was so nice!
Situation (old part of town), quieteness, comfort and charming rooms. The place to stay if you are exploring the North of Mallorca and if you want to avoid the mass tourism.
Rolig fin familieplass med grei beliggenhet slik at man slapp å bo en plass med mye støy. Grei avstand til Port of Pollensa, Pollensa, Alcudia og Port of Alcudia. Dem burde gjort noe med underholdningen på kvelden. Her kan man lære noe av Vingsenteret på Calabona. Alt for amatørmessig dårlig gjennomført. Har sikkert mye med han som hadde ansvaret for dette. Han ønsket bare å fremheve seg selv mest mulig. Vi har en sønn på 4,5 år å han synes det var mest kjekt når alle barna fikk danse sammens noen ganger etter den faste underholdingen.
Rolig og avslappende,men kort vei til litt mer liv og opplevelser. Trygt å være her alene.
Veldig fint bassenganlegg, og nær avstand til en fantastisk strand. God rengjøring av leilighetene daglig.
resepsjonen/personalet var helt topp. Nydelig badeanlegg. Meget familievennlig. Grunnen til at jeg besvarer rimelig på "renhet til ditt rom", er rett og slett pga kjøkkenkroken på rommet som var illeluktende (luktet urin) og ikke ren da vi ankom hotellet. De burde kanskje bruke avfettings/antibakteria-middel i det gjørnet gjørnet av rommet ved gjesteskift. Dette har kanskje mer med rutiner og gjøre enn vaskepersonalet. En annen sak var air conditionen som ikke fungerte helt.
God plass for to i suiten, romslig bad med separat dusj.
Rene, praktiske rom. Flott hage anlegg med god tumleplass for barnen. Fantastisk personell. Nær stranden og god mat.
Godt tilrettelagt for barn. Fine bassenger og tett program for barna (dessverre har ikke barna våre lyst til å være med slikt). Fine rom, treningsmuligheter. Jeg er ingen stor fan av buffet, men barn og kone likte den. Sur krem på to av kakene. At man fikk låne tennisbanen gratis var fint, men betale leie for racket unødvendig
Breakfast good three days out of four. Facilities very good. Staff friendly.The suite was good and worth paying the extra. Noise early in the morning from delivery bay disturbed us each day. Dinner buffet poor value for money, food quality disappointing when breakfast is better. Beds too hard. Shame about the weather but thats life.
Nice safe peaceful area overlooking beach. Good buffet style meals and good service by staff including a complimentary drink from bar upon arrival. A good rate for a Five star Hotel. The a la carte evening menu was very limited and quite expensive. The location has nothing to offer in the immediate vacinity - no bars / restaurants within walking distance. We stayed at end Mar'10 and noticed that the beach was being worked on, so it was not inviting to lie out.
Everything was excelent. The breakfast, the beach, the pool, the staff... The shower should have more pressure.
Absolute a class hotel with a high standard - just to the sea side.
The facilities were very clean, the staff very efficient and helpful. The beach was nice but when we there the weather wasn't the best for the beach; however, the pool area was protected and was perfect. The spa was also very nice. We only ate breakfast there but it was all anyone could ask for.
It was a good family hotel right on a very beautiful beach. It appeared to be clean and maintained. This hotel also did not appear to attract the "party crowd", so it was plenty quiet in the evenings. It was listed as 5 star, which it is not. It is maybe a 3+ or a 4 star hotel. The morning breakfast was OK, but not what I would expect from a 5 star hotel. During the weekend the pool area was fairly crowded and we had trouble finding somewhere to sit. But there was plenty of room down on the beach.
Good location, opposite wetlands area. Excellent buffet menu. Spacious rooms. Supplied kettle for our early morning cuppas. Swimming pool area rather cramped and plain-looking. Front of hotel somewhat ornate, with Greek-style pillars. International restaurant very uninspiring.
Everything is really wonderful! Fantastic dinners and breakfasts!! Gym, SPA, good pool. Gentle stuff. Real 5*. None
The suite terraces and views from the suite's terrace are fantastic. The service was excellent. The breakfasts were very enjoyable and the food fresh and service again excellent. The location of the hotel is prime. Parking is very convenient. Beautiful lobby. Overall, a very pleasant experience and worth returning if certain upgrades are undertaken. The room is not 5 star appointed. Theroom furniture was not top quality and a bit sparse. The beds/linens need improvement. The hotel does also not disclose that the beach is not theirs, but private and, during July 2008, costs $15 USD/day for 2 people for an umbrella/chair and $30 USD/day for 3-4 persons.
excellent staff, very good service
Great location, quiet because it was an adult only hotel. The grounds were beautiful and view was excellent. We upgraded to a royal suite which included a roof top hot tub, chair, sofa and bed. The staff were very helpful and friendly. Fellow guests were mostly British with some Germans. All staff spoke English, and most German also.
Standard of food Menu, for both breakfast & Dinner, can be described as First Class and contributed in great part to a most pleasant stay. Room Television Stations available should be more represenative of the Hotels International clientel, I.E. English Speaking programmes unavailable - News Only !
First class accommodation with high quality of meals Great seafront location but the general area was less appealing
the really friendly and experienced staff,and the relaxing feeling around the Hotel for the guests., and the vast selection of food on offer for both breakfast, and Dinner. The attention to detailed cleaning by the Hotel Staff was impressive. Well, there has to be something wrong doesn't there, But in this case, only the coffee served in the Bar during the day could be improved, by making it stronger, the Italian way. Thats all folks
spacious, good facilities, excellent food choice n/a
Staff extremely friendly and helpful, excellent location right on the beach, no children so made a very relaxing atmosphere.
We liked the food,the garden and the nice rooms with balcony
Quality of the room and food
It was quiet and relaxing.Staff very helpful.Situation , amenities and cleaniness excellent No