Worthy of its aspiration to be the finest hotel between Venice and Dubrovnik Since the hotel is very new (opened five days before our stay) there were a few small things which were not quite right. These were reported to reception on our departure and were noted for attention
I. Concierge service was excellent as they graciously spent an hour or so with me on the phone PRIOR to arrival and proved just as gracious when I arrived. II. Excellent (and unexpected) almost all bike roughly 4 mile rail to bike/hike only trail from Portoroz to Isola Slovenia. III. Excellent FREE internet as I needed to work each day I was there and almost stayed a week. IV. Great HQ to tour by (A) ferry to (1) Isola, Slovenia (as trips are daily in summer) and (2) Ravinj and Pula in Croatia (weekends and Wednesday only in summer) with Raving being more charming and Pula having 3 Roman sites but more inudustrial; (3) Venice (once per week on Dora BU you may need to stay overnight) (B) car to multiple 30 to 75 minutes short road trips in Slovenia (including gorgeous and captivating Ljubliana) and Istrian peninsula of Croatia. V. Buffet British/American style lavish and tasty breakfast until 12 noon included in price. VI. Large rooms air conditioning made room comfortable but it was irritating that theormostat did not work properly and was "off" and needed adjustment BUT room was able to be cooled but needed assistance form help..
Great hotel, everything superb
the quality of the building , and its position Staff still learning, about 5 star expectations of guests
We had a large bedroom which was very confortable and good to spend time in. I had one experience which was completely at variance with my excellent memories of my stay at the hotel. I was on my own for the last two days of our visit and decided without booking to have a meal in the restaurant (cannot remember the name but was not the Sofia as it was closed). I had not booked as it never seemed to be full. I was told by manager that there could be a problem but he would know in 5 minutes. He suggested I go to bar to have an aperitif, which I did. However after waiting there for more than 20 min there was no sign of him letting me know whether he had a seat for me in the restaurant and I went back to my room and ate in the town, which was excellent.I felt that had I been with my husband this would not have happened.
Breakfast was excellent. Hotel is very nice. Our stay was very enjoyable. There should be a gym.
we had a great stay,longer than planned before, perfect staff and beatiful place, nice spa
Liked disign, hospitality of the staff, kids' room - for this thanks a lot and movie theater - open air!!!! It will be nice for the next to have healthy kids' menu (like veg, soup puree, staemed fish, meat ball) and special corner for kids breakfasts
Pleasant atmosphere in hotel, salted water in the pool, big bed and good quality of mattress. I enjoyed in every moment
I just stayed one night. My room was garden wiev standart room and it was perfect interms of size and luxury. I also should not forget that it was very clean.
I liked everything. Probably the spoeed of the kitchn of the restaurant with the terrace could be improved.The wine selection is very poor.I didn't have the chance to dine at Sophia because it as closed
Rommet ble godt rengjort av hyggelig personale. Frokostsalen var luftig med god plass til alle og maten var veldig god. I resepsjonen var det alltid vilje til å hjelpe og alltid smil.
God frokost. Gode spa muligheter. Bra badeanlegg. Standarden var dårligere enn bildene fra hotellets nettside tilsa
Personalet var kjempe hyggelige og behjelpelige med alt vi spurte om, rommet var rent og ryddig og frokosten var bra.
Kind staff, comfort... no
wellnes noisy room
Excellent leisure factilities
Good location, big rooms with a view of the bay, good breakfast. IMHO the hotel is over priced for this time of year (i.e. pre-season). Some hotel facilities should be upgraded.
Privaty beach Nothing
The location was fantastic and access to the wellness swimming pools were a god send on your long travels
Location close to the sea. The private beach. The breakfast was a bit Eastern Block. The breakfast staff need to learn communication skills ... Smile. Good morning, how may I help, there you are sir etc... The managers need some serious training
the terme no
Good location. Excellent breakfast Air conditioner works very bad.So it was hot at nights. If you want to go the pool you have to take the towel from the room because towels in the pool are paid but on the beach you can take free towels
The view The cleanliness of my room (just once in 2 or 3 days....)
Friendly Staff; very good breakfast; it'a modern hotel ina quiet location with sight on saltworks;nice,well decorated(colourful), comfortable and clean rooms. Free covered parking and free wifi.
good breakfast, good rooms Check out too early (10AM), Maybe the price could be lower considering location.
Hotel is the best for the weekend (short vacation). Located in a quiet location. Nice hotel staff. /
Nice view of the bay beyond the Strunjan salt pan. Good access by car to all over the Istrian Peninsular. Not a gigantic hotel as others nearby - we experienced no crowd or no loudness.
For travelers with car the hotel is situated conveniently outside of Pirin so you can avoid parking problems. Nice, clean quite modern hotel few hundred meters from a beach. View to the "lagoon" is not very nice. There is not much to do in this area (so perhaps not worth of booking if you don't have a car).
the view and, the room and the hotel is splendid. -
nice staff and very very helpfull. free parking, nice breakfast. I like the hotel and recommed it.
Very modern hotel with sea view and small balcony, and very clean.
surrounding, parking, breakfast, nice staff no minibar in the room, too much people were walking in front of our balcony - on the ground floor.
ok hotel as a resort type for family/retired couples, as a young lone traveller I would probably go elsewhere next time... Good location though, closer to Piran town as any of the other Portoroz hotels. couple of encounters with cockroaches in my room
Being close to the water and it had a good hotel beach. The decor inside and outside was old and it was not very appealing to the eye. On arrival we were given poor rooms even though we booked specific rooms well in advance. Felt like we were shoved in the corner. Not very good value for money.
leaving got our online booking wrong. Cost of the room. No air conditioning.Street too noisy to leave window open. No clear initial help/guidance as to where precisely room was ,and no help offrerred with heavy bags.Suitcases got spoilt when lifted from car to grass verge, as it was unaccountably wet and muddy. Sons sofa bed was broken so he had to sleep on the floor. etc etc
Easy access to neighbouring hotel breakfast and congress centre. No air conditioning or fan in room - unbearably warm at night and during day. Hotel overpriced.
Excellent Hotel for vacation, 20 min away from romantic old town Piran and Portoroz.
Good swimming pool, also swimming in the sea. Close to both Piran and Portorez.
Really nice staff, nice hotel considering the price, Good location. Good breakfast and facilities Missed aircondition
Location. Unreasonable price for what it offers - management should consider renovation of the interior.
Vennlig betjening. Nydelig parkanlegg mellom hotell og vei. Privat garasje-anlegg (kjølig) i direkte tilknytning til hotellet (bagasjen rett inn) ! Behagelig Air-condition på rommet ved 33 grader ute.
Et helt greit hotell som holder lovt standard. Fin utsikt ned mot stranda. Kort avstand til strand og sentrum.
Vi likte oss veldig godt. Flotte rom og god frokost.
Nice environment for relaxing.
The hotel and the room was great there was smell coming from toilet when you were in whirpools and the floors coul be clean also during the day and there were some stains the tablecloth in the dining room
The view from the balcony. The hotel needs some refreshment.
Excellent breakfast No coffee/tea maqking facilities in room, also unable to borrow an iron, had to have a maid service which is expensive
Breakfast is excellent! Dinner is not a 5 stars worth, but one of a 'big' kitchen quality - not bad, but certaintly not good.
Design, peace, friendly staff
Internet access for guests who do not have their own pc was SHOCKING.Mostly no access or very slow
SPA was great Food should be better and light on balcony should be switched on/of by the customer and not by the hotel.
Good location with easy access on foot to both Piran and Portoroz, very nice hotel facilities including indoor swimmingpools, free parking and good food selection at meals. No wireless internet available in rooms, beverages over dinner are charged extra. In addition some of the staff members should invest more effort into speaking Serbian. Most of them kept talking Slovenian and sometimes there were difficulties in understanding them.
excellent water world; nice country around, possibilities for active relax not
Attentive and helpful staff; excellent location (attending conference in adjacent hotel); very comfortable room; excellent breakfast self service. At the price I paid, I would certainly return. Nothing.
Very clean and comfortable. Beautiful views. The hotel is pretty isolated from shopping and other restaurants. Good location if you just want to use the pool and sea for swimming.
Breakfast buffet very large and busy A very large hotel that simply wasnt for me. I had booked a trıple room but ınstead was gıven a 2 room suıte for double the prıce.
location; everything was OK
Lunch in the Taverna, swiming pools, city Piran and Portoroz are near. For a seaside view they prefer additional payment. Amount is small, but when reservation was made a spectacular sea view was promised in the hotel description text. Room specification doesn't mentions sea or harbour view.
Very kind and friendly staff as well as good quality service, especially the breakfast. The room was very clean however the balcony should be cleaned regularly as birds made it dirtier every day. If there's a big party in a club close to the sea (either in Slovenia or in Croatia), the water brings the noise to the hotel. However according to the staff it happens rare.
Quiet and clean rooms, highbrow staff
Bathroom was clean and modern. 1. Problematic parking. 2. Room furniture old and too dark. 3. Some facilities (e.g., swimming pool) offered in neighbouring hotel but information about opening hours was not correct.
nice staff, good food and close to the beach and city center lunch hour is a little bit narrow in means of time (only from 19 till 20:30). I would prefer a possibility to have supper till 22:00.
staff were very kind. The gotel was located across the street from the place my convention was held Hotel is a bit old, yet bathroom looks renewed
No easy access to the hotel, the baggage has to be carried up the stairs to get to the reception.
Old stile room accommodation Everything was ok
There is no internet connection in the rooms you have to go to the hotel next door (the same company to be connected. The tv doesn't work all the time and there are no international channels. But, the hotel is very clean and the staff is friendly
Very satisfied with the stay in the hotel. Hotel staff is friendly and helpful. Good location also for families with small children.
No easy access to the hotel, the baggage has to be carried up the stairs to get to the reception. This hotel belongs to Metropol chain hotels. Metropol Hotel is 5 star and is situated 50 meters from Roza hotel. All activities you can get in Metropol hotel and not in Roza hotel. Breakfast is served in this hotel, but dinner is served also in Metropol hotel. They should write down explanation.
The situation The salt water swimming pool, no outdoor pool and lack of sandy beach
location and facilities
The hotel is very nice but the rooms are not 5 star quality. The room was very small, not very nice and overpriced.
Superb breakfast buffet, excellent view, good sea/swimming area, good location, free internet access Very expensive, rooms small.
Unpleasant smell in the room and toalet.Inadmissible for 5 stars hotel!
Location was great, service was great. VIP section at the beach was a luxury. Food was great for adults. Kids pool at neighboring hotel (which we had access to) was enjoyable. Not the best fit for young children. Rocky beach, and salt water pools were ok, but not ideal. Not great food options for toddlers.
The view. Rude unpleasant staff in the bars and restaurants. Nobody know how to smile over there?
The quiet beach, walking distance to city, buffet breakfast & dinner Extremely small rooms & bathrooms, Extra fees for diverse services including Sauna (closed at all the time & requires the guest to go extra to front desk to get permission for using the facility & Tennis Court fees. Lack of Coffee maker in the room (Usually incllude in All 5 star hotels services. Overal the hotel does not qualify for a 5 star hotel, In my opinion, a reasonable 3 star category is acceptable.
Great service, food and all-around quality of the hotel. Inside pool a little small and with no windows. Lack of outside pool. The shower switch on the bath tub was not working perfectly (room 707!!).
View from the Balcony The price is a bit too much for the room condition and breakfast
Spa center is great, although it's in hotel Neptun (connected with covered tunnel). location is good as well, Staff all over the place is very rude. Cleanliness of the rooms was awfull, towels were not changed although put in place for replacement, we were finding personal things throwed all over the room. Owerall this is not 4 star hotel in any sense.
Big room with clima. A lot of spa options (included in price, like various pools) and the rest with discounts. By the way, it was a very good idea to combine several hotels into one complex "Life-class" with advantage to use all those spa stuff. Clean and not croweded beach (with a small fee for hotel guests 4.5 eur for deck chair + 2 eur for umbrella per person). Good breakfast and helpful staff. The next time, being in Portoroz we will go to the same hotel, for sure. In spite of the fact, that it is very difficult to park in Portoroz, hotel has quite big parking with a lot of spaces (we paid 3 and half eur/night). Very good quality-price ratio. Hotel is on the hill a little bit. And if the weather is hot and you are tired, it's a little bit lazy to go up (although we used system of passages between the rest of life-class hotels to go up to Mirna by elevator)
Large room, spa, friedly staff, good price
big and clean room, friendly staff, good food, especialy diner, the location of the hotel, not enought parking space. We had trouble to park all four days we stayed at hotel.
Our room was nice, I believe the bed AND pillows were memory foam, a nice touch. Bathroom was spacious and the shower was cool, the whole room had a modern vibe that was unusual for Europe The pool deck looked nice (due to bad weather we didn't get to use it). It was especially nice to have the restaurant in the hotel, breakfast was great and dinner was AMAZING! For those looking for easier access to the waterfront and main strip in Portoroz there are closer hotels you could choose. Also a warning, the pool that looks like a hot tub is not a hot tub, its just a cold-temp pool that bubbles and lights up like a hot tub. Not a huge loss but we were a bit bummed thinking it was a hot tub and then realizing it wasn't when we got there.
Very good spot. Near to Tennis Courts (we played three hours a day) and the large swimming pool
The hotel is very nicely furnished to a high standard. The rooms need upkeep as it seems a major refurbishment has taken place and some small things are not working correctly.
The hotel is just on the edge of the main Portoroz strip so perfectly located. Our room was luxurious, big, modern, and comfortable with good air-conditioning. There was a good selection for breakfast. The swimming pool was clean and modern. They had a Slovenian buffet night for €20 a head which was a great idea to taste the native cuisine. I had spa treatments at the hotel which I very much enjoyed. We had a flat screen TV with many English channels which was nice if we needed a break from the heat. I would highly recommend Hotel Marita!
Nice setting , gardens swimming pool, good staff One bad point. Airconditioner was not working well, not able to make it cooler at night , it was hot and sweaty. Also difficult to open the sliding glass door to balcony
I found the hotel to be extremely comfortable and close enough to Piran for an evening dinner
Position and accessability to all amenities
Staff friendliness, the contemporary style, the room size Beds are a little uncomfortable
All hotels in resort Life Class is conected and in the centre of Portorose. It is the best located resort in this area. Fully recomended. There is a lack of parking space in spite of the fact that there is a hotel parking (pretty crowded). It is recomended to book in advance.
We liked the staff - its professionalism,friendly attitude, wonderful attitude to children. Breakfasts - great choice. Beautiful spa, swimming- pools. We liked everything.
We had a great sea view from our hotel room. The spa offer is affordable and has a great variety of massages etc.
good location, parking for free lobby was dirty and stinky, food shold be better, nota valou for money.
service was mediocre and the food during the breakfast was just terrible. Other than that, hotel Neptun is ok
There is a nice view from the balcony almost in every room. It lies in quiet place, so the rush of night life in Portoroz can't disturb you. The wifi is only in main building.
price cleanliness could be on much higher level, internet was out of function
Helpful staff. Problems with hot water-never enough for all 3 of us. Good value for money £35 a day[room only]. Situated high on a hill overlooking the bay so a very tasking walk home, although there is a bus to Pirano/Lucia up the road on left which is short stroll from Maesral but we didn't find this 'till last day! Two bars 200m left, good restaurant and supermarket. Fantastic heater in room, a large piece of marble wired up that radiates for hours even after it's turned off.
Very good value for money, fantastic staff especially Olga taking care of the rooms - makes you really feel at home!! Very good continental breakfast!English and Italian speaking. Excellent local restaurant, very friendly owner, fantastic views, genuine food. Try fresh local fish!