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The location, the room and the bathroom. Our room was located over the bar facing the buisiest tram stop. This caused a bit of noice. However, the hotel is great with wonderful interiors. Good food and very helpful staff. We would absolutely return but next time, to a different room.
Bra beliggenhet. Nei
Finn beliggenhet, god service, god mat og hyggelige lokaler. Velgig små rom
godt plassert, mulig med parkering,fine rom og fasiliteter små rom ,litt høg pris
Beliggenheten er veldig sentral og det er bare minutter i gå avstand til restauranter, butikker og barer. Frokosten må betales i tillegg til prisen, som fra før er rimellig stiv. Frokosten var ok, men personalet var lite opptatt av gjestene
Hotellet ligger i Bahnhofstrasse som er hovedgaten i Zurich og således har du nærhet til handlegaten. Restauranter og alt det byen har å tilby ligger i gåavstand. Vi fikk feil rom første natten. Etter en diskusjon fikk vi reduksjon i prisen som følge av det. Det er et hotell som har sett sine bedre dager når det gjelder vedlikehold.
Ligger godt plassert ved jernbane, kunstgallerier, og shopping gater. Mange gode restauranter i nærheten. Litt kjedelig restaurant
Dyrt, men på helg og utenfor toppsesong, prisgunstig,veldig god beliggenhet, topp service/mat. Bestilte Taxi for reise til lufthavn, fikk uten valgmulighet Hotellets egen Mersedes med Russisk sjåfør, 5 Swf. høyere pris en normalt og kunne ikke ta imot kreditkort som alle vanlige Taxis!!
The friendliness of the staff and the birthday card, champagne.
It's in the middle of the city. For this high room price, the breakfast should be included!
I like fitness,eating,room service. I like every things in this hotel.
Seen many nice hotels and this is one of the best.
Attitude of staff, room layout, amenities.
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
yes, it`s expensive but the hotel is pure class.
rooms and service decoration
Location was great and the breakfast and restaurant were also very good TV and hardline internet didn't work and they didn't even attempt to fix it the whole time I was there (2 weeks).
The Internet-TV in a room of hotel was pleasant. One lack - TV programs from Russia were inaccessible. 1. The teapot did not work also I could not prepare for tea to itself. 2. The floor in a bathroom was very cold and I have not find out as it is possible to switch on heating of a floor.
Very good breakfast a bit run down and expensive for value
The hotel is well situated in the middle of the town with easy access to everything. Breakfast was excellent.
Pleasant room, convenient to shops and station. Friendly reception staff A little noisy due to its central location. Would have like to order snack from room service, but only asian fusion food available.
Very good location. Superior double room big enough & comfortable,very good breakfast,
Maintenance has some problems: Two lights were not working in the room at first. After notification to the desk one was fixed, while the repair of the second was only accomplished after another call, taking one day
The staff were very helpful. I lost my phone during my stay and the hotel staff found it for me! The restaurant attached was very good too.
Extremely welcoming. An obviously large amount of repeat business given the conversations overheard from a steady stream of arrivals whilst I was waiting in reception for a colleague. Great business location and very comfortable. Make WiFi free and easy to access in all rooms in this modern business age
Great location, close to main section of Zurich. A little expensive for what you get, however, the location is what I feel I paid for.
Hyggelig atmosfære, passe formelt, meget sentralt
Alt var perfekt, jeg ville anbefale det på det varmeste til alle.Jeg fik også ekstra oppmerksomhet, da jeg hadde fødselsdag mens vi var der.Vennlig hilsen Liv Eger Holroyd
Hyggelig betjening. Meget god service. Cafe gourmet og baren var flotte steder å være. Nei
Flott gammelt hus med atmosfere, veldig bra vedlikeholdt. Stilig, festlig, luksuriöst. Vennlig og kompetent personale. Veldig trivelig! Bra mat. Litt synd at de ikke har badstue/svömmebasseng.
Hotellet er meget bra, men det koster. Vet ikke om pris og kvaltiet står helt opp til hverandre
I loved the room ! It was simple but very comfortable the breakfast times could be prolonged until 11 on the weekends and the check out should be until noon
The clean rooms and the minimalistic decoration.
I was on the top floor. It was extremely hot and humid even though there was a fan in my room.
Excellent location, friendly staff, basic but nice breakfast.
good location and simple
I like the structures, the forniture, the charme, the rooms and the position. It' s near the Central Station and the old town. My favourite hotel in Zurich.
right in the center of old town. very good location to see old and new city. nice resto's around. no hotel parking, private (paid) parking around though. room is indeed qulaity. well i honestly didn't need that much in my room and i thought i could have stayed in less expensive place without much of those comfort. staff was ok, but not cheerful (!).
Excellent location, very helpful staff, variety in breakfast and extremely clean bedrooms None
Friendly, efficient and helpful staff. Good breakfast in pleasant, clean environment. Room was well furnished and everything in good working order.. Coffee machine a nice extra. Situation somewhat noisy, but solid windows kept out the noise.
I was first given a modern room with graffiti, but disliked it and asked to change to a classically set room, without anything written on the walls. My request was immediately answered and very friendly receptionist changed my room to a better one. People always smiled and were helpful and always willing to assist in any matter.I have stayed in this hotel quite a few times and it will certainly be my hotel of choice next time i visit Zurich. Everything was lovely!
Extremely helpful and friendly reception staff
Most of the staff was very friendly, they lent me an umbrella everytime I needed it and they gave me instructions to visit some places in Zürich. The day I left there was a man attending in the counter and he said he could not give me the receipt of the hotel payment because that was a matter I had to solve with Kayak.com. Now I need that receipt to justify my expenses and I don't know how to obtain it.
I loved this hotel because it is in the most attractive area of town, old town. It is really close to everything, and it really offers great service. Rooms are really good, very spacious and very well decorated. No
Excellant location and staff very helpful and friendly.
Great location. Received an upgrade to a room with a laptop. Nice! Well-functioning elevators. Very good bedding. Efficient sound-proofing. Exceptionally friendly staff. No central heating available - but I was offered a mobile unit. New egg-cooker is a progress, but guests mess it up.
Location and excellent breakfast Too noisy in the street side rooms
Located right in the old town of Zurich, it is close to all the best walking areas. The front desk was very friendly and helpful with suggestions and dinner reservations. Rooms are clean and nice.
Breakfast was okay. Only a small bed with 1 sleeve, but booked a double room for 2 persons. Douche not working properly. TV bad quality. Definitely not worth the four stars they claim to have.
Very good breakfast, smiling faces of the staff, the emplacement of the hotel. Room size was a bit too small. A second armchair would be desirable. Absence of any drawer by the bed side was a handicap.
The staff were exceedingly good and helpful. Great location. clean & comfortable. The bathroom needed a makeover. It was generally fine, but was small, there was ? mould on the bath sealant and the paint on the ceiling was flaking off.
The location of the hotel was perfect.
Great little hotel in a great location.
Vi likte spesielt godt den hyggelige damen i resepsjonen som gjorde at vi følte oss hjemme. Beliggenheten var super og sengene gode. Kort avstand til det meste.koselige rom selv om de var små. fint med gratis mineralvann og kjøleskap.Man føler seg velkommen her. Det var altfor liten frokostsal hvor man til tider måtte stå å vente for å få bord. Det var heller ikke aircondition på rommet selv om det sto i annonsen ved bestilling, bare en bordvifte som absolutt ikke er det samme. Vaskelig og dyr parkering så det passer best uten bil.
Stille og rolig lite hotell. Fantastisk beliggenhet midt i gågata i gamlebyen.
bra rom og bad i forhold til prisen. midt i kjernen av gamlebyen og kort avstand til togstasjonen er et pluss. frokosten var også bra til å være et trestjernes.
Hyggelig personale, bra frokost, meget stille for rom som vender mot bakgården
Frokosten var bra. Grei beliggenhet. Røykfritt rom. Ikke for dyrt. Nei
Sentral beliggenhet, i utkanten av den østre gamlebyen; rundt hjørnet og et kort kvartal ned kommer man inn i gågaten gjennom gamlebyen. 500 mtr til hovedbanestasjonen og begynnelsen på handlegaten Bahnhofstrasse. 2 timers citytour med buss, med 6-8 valgbare språk via øretelefon. Byen har mange beundringsverdige bygninger. Kommer ikke på noe.
Stort flott bad og et fint hotellrom med gode senger
Det var sentralt, nær Hauptbahnhof og nær gamlebyen. (Det var derfor vi valgte det.) Dessuten var det stille og rolig. Stort og fint rom. Det gikk ikke an å få wake-up call før kl 0700
Very helpful hotel staff, great location and an easy walk to the main attractions. Very short walk from the main train station. The closest parking garage was a 5-10 minute walk to the hotel but there is a place to unload your baggage near the front entrance.
The furniture and decor of the room. would be nice to have more services, eg. breakfast and Spa
Very pleasant and helpful staff. Convenient, peaceful location. Honesty bar with snacks. Practical breakfasting arrangement with wine bar/restaurant across the street. The hotel is a three-minute walk directly across the road from the main station: do not take a taxi unless you have real mobility problems.
it is comfortable and quite > relaxing .clean
Good central location, close to main trainstation and main shopping street Lobby on 5th floor and breakfast in adjacent cafe unconventional, but not a problem.