Personalet var veldig hyggelig. Vi kom til Leeds i bil og hadde litt problem med å finne veien. Vi ringte hotellet og fikk guide hjelp hele veien frem til hotellet.Vi fikk senere vite at Leeds er en veldig vanskelig by å kjøre i.
Beliggenheten var meget bra og det lå i et stille område uten støy, og standard rommet var stort. Flere skysport kanaler på TV !
Hotellet ligger nær jernbanestasjonen og er relativt nytt. Vet ikke dette var hotellet skyld, men jeg hadde frokost inkludert i prisen, noe hotellet påstod jeg ikke hadde. Jeg måtte bevise at dette var faktum og etter noe diskusjon lot de seg overtale at jeg hadde frokostinkludert i prisen.
Jeg likte hotellet fordi det er sentralt, og det har god frokost, godt renhold og god service. Vi er fornøyd.
Location was great Bar prices very expensive
I found the location excellent. We needed to get the train and it was rightr beside the train station. It was also handy for the airport bus.It also turned out to be useful that it had a bar as the snow was bad and we couldn't get out one night.! Wake up call that we didn't ask for at 5am on both mornings!!!!!!!
The pool steam room and sauna The wine was very expensive
the use of the health club facilities it was a bit basic for a hilton - I could feel the springs in the matras, there were old stains on the bedding and the bathroom door. There was no hairdryer. The cooling system was not clear to use and the room was very hot - opening the window was no solution as it was very noisy - not sure where noise came from. (on the tenth floor)
The entrance/welcome, the leisure facilities and the distance into the city centre the room was basic, not what what we expected for the price we had paid.
Good value for money great location nice breakfast Nothing
I had a pair of spectacles lost / removed from my table in the hotel bar and they were never found
Location, comfort & atmosphere No issues
The hotel staff were warm and friendly.,..The room was very clean and tidy. Price of daytime food was slightly expensive.
Quality of service, food, decor, comfort. N/A
Beliggenheten er fantastisk om du er i Leeds for shopping! 2 min å gå fra stasjonen, og 2 min å gå til shopping gaten.
God beliggenhet, sentralt i byen. Bra frokost, hyggelig betjening. Renholdet bør bedres, tepper bør byttes ut.
Beliggenheten var helt perfekt. God frokost, var deilig å kunne spise full frokost på et hotell i England, det er ikke ofte. Mye god mat og velge mellom og et frokost personal som var veldig service innstilte.
Meget sentralt iht. shopping, kort vei fra togstasjon og meget hyggelig personale. Standaren på rommet vi hadde, var så som så, men til en såpass rimelig penge (2600 ca for tre netter) var det alt i alt et perfekt hotell. Litt dårlig vask av badekaret, da vi sjekket inn, men dette ble ordnet fort.
Jeg likte rommet generelt godt, det var romslig og komfortabelt.Kunne gjerne bodd litt lavere enn 9.etasje, men det er bagatell. Selve hotellet har høy standard uten mye fiksfakseri, enkelt og greit, samtidig som det var luksuriøst uten å være prangende og pompøst. Meget fornøyd! Frokosten bydde på en del forskjellig, bortsett fra tilstrekkelig utvalg av pålegg. Den engelske frokosten smakte ikke allverdens, har fått bedre mat i øvrige engelske byers puber.
Rimelig hotell, nært byen Noe enkel standard på rommet
Kort avstand til sentrum av Leeds. Gangavstand Elland Road og fint rom.
Kjempefint hotell både innvendig og utvendig inkl. beliggenhet.Super frokost som ikke kan sammenlignes med andre frokoster i England. Det er ikke mulig å finne noe som vi ikke likte.
Bra beliggenhet i forhold til sentrum. God base for fotballtur til Leeds
Et moderne godt hotell med norsk standard.Bra beliggenhet.
Right next to the train station. Room was perfectly nice except for shower. The shower was moldy...smelled moldy and looked moldy.
Room was fine - good bathroom Firstly I had afternoon tea - the scones had been defrosted for too long or were stale, and the cream was artificial. Secondly I booked an early morning call and newspaper but received neither
Great rooms, central location very close to public transport, helpful staff.
location - right in the center of leeds city. The bar was lovely and the reception area was grand soft pillows - pillows bit to hard!
Staff ensured we had a relaxing, hassle-free stay. The hotel decor was worth the visit!
staff and room shower was a bit naff
The decor and the feel of the place. The staff were very helpful in particular the concierges It was a very quiet hotel, not somewhere I would go with a group of people.
It was in a good central location There was no full length mirror in my room and the hairdryer was rubbish
Easy access from the train station and near shops and bars. Staff were very friendly and helpful and I loved the hotel decor.
The Hotel has been refurbished to a high standard and the facilities are excellent. Very helpful and firendly staff. Accessing the location by car around the City's loop traffic system. Better signage would be beneficial.
Excellent breakfast bar Exit access going north on to Otley Road
Pool/Spa, bar staff and atmosphere good, bar food also good Bed not very comfortable and moved too easily.
Excellent value for money with very good facilities. Staff very obliging and pleasant at all times. Good parking facilities -free. Single beds too narrow.
Food of high standard. Drink prices excessive. Not all restaurant open in evenings meaning guests turned away unless booked. Why are residents expected to book?
Large, clean hotel.
the whole experiance the staff were excellant and the spa was great
The room was only made up for one person in the bathroom and one of the towels provided was so thin it actually had a hole in it.Also with a room overlooking the car park we were kept awake for about an hour by guests leaving the bars.
The pool and leisure facilities We were told we had a quiet room but were given one directly over the bar so we hardly slept, ruined what would have been a great weekend
the friendly welcome and general helpfulness of the staff. the food was not good in either restaurant, though the breakfast choice was very good. We had to wait until almost 10pm for a table we had booked for 9. Not a good selection for vegetarians. The food was cold. But the staff in general were very pleasant. I would recommend the hotel but not the restuarant.
Breakfasts always good internet not in rooms or working properly
God frokost,hyggelig bar,livlig miljø
Rolig,god standard Raskere servering i baren. Minibar på rommet
pent hotell,gode rom,sentralt,ryddig,bra pris mini-bar,3-manns rom
beliggenheten og den hyggelige staben. Det var litt stusselig å ligge i et kjellerrom.
Hotellet var generelt veldig bra.Flotte rom,og øvrige fasiliteter var også meget bra.
Det var bare helt perfekt på ale måter. Rett og slett ikke mer å si om det! Jeg trodde ikke mine egne øyne da jeg kom inn på rommet (leiligheten, nesten), og man kan bare håpe at de sprer seg til andre byer oså.
God plass og god standar. Vanskelig for taxi å finne frem selv om en oppgav riktig adresse, dette skyldes taxiene bare vet om en roomzzz ( der vi fikk utdelt nøkkel )og kjører kundene dit uavhengig av adresse. Burley road 361
Staff on reception were excellent - couldn't be more helpful Standard of breakfast both in terms of service and quality was not what I would have expected for a hotel of this rating.
Top class hotel, grt location, food and staff ,and value well done I may find one in the future again not yet, thanks!
A very comfortable room! No noise from corridor or neighbouring rooms. Very good breakfast. Instant help from staff when required. Evening meal menu somewhat restrictive and unimaginative!
Leisure facilities, comfortable room, excellent toiletries, good breakfast. Evening meal was fine, but wine list is grossly overpriced!
The hotels decor, quick friendly service and nice location, tucked away off main street. Also nice relaxed atmosphere with all different "types" of people. The equipment in the gym was looking a bit old and worn
Lovely comfortable room plenty of facilities. Excellent breakfast with plenty of choice. Good leisure facilities. Central position near shops and rail station.
location the first room we were given had not been cleaned or bedding changed,
Friendliness of staff
The friendliness and politeness of all the staff in the hotel. Its central location and excellent breakfast provided/ Nothing.
Excellent location, less than two minute walk to city centre
The swimming pool and health club The lack of attention to detail.
A very nice, clean, comfortable hotel None
Modern, fresh decor, reception staff excellent, Glasses in the bathroom dirty, service at breakfast very slow - almost non existant.
Good road links.Fresh hotel with good facilities. Friends did not the early morning call they requested. Hooks required to bathroom door for clothes/bathrobe.
Polite staff room and hotel clean modern decor upto date with colours. Room had to be rearranged booked twin taken to a double. Time wasted for staff
lovely hotel...shame about the rumble of traffic from the M62
clean modern convenience for shopping not well signposted, bed uncomfortable because not locked together correctly
Excellent service from staff who were polite and helpful particularly as our stay did not get off to a good start. Leisure facilities were of a very high standard and the rooms were comfortable and well furnished We booked two rooms unfortunately in one room when the bed was turned down it was to find the bed had not been changed from the previous guest and in fact still had the other persons pyjamas under the pillow. This followed on from being served the wrong food in the restuarant and waiting 45 minutes for our drinks
I loved the contemporary feel of the Hotel. My room was beautifully furnished and very comfortable. The reception staff were extremely efficient & welcoming. I brought a colleague back to the Hotel for a 'quiet' drink so that we could discuss the day's work - un-fortunately, there were many, noisy children running around the lounge/reception area
Leaving Uncomfy bed, noisy room, salty bacon
Good location for our purposes, good layout, nice and roomy hotel, friendly staff Smoke alarm went off twice in middle of night, 4.00am and 5.30 am, should have room cleansing charge for smokers, hotel in Chester has £150 per day room cleansing if smokers smoke in room. No apology offered for inconvenience.
Bathroom could have been cleaner. One window was broken and couldn't be closed. Room service breakfast was very poor quality.
leisure facilities - bar meals i think the quality, choice and style of bar meals is far superior the style and qaulity of the restaurant. Carvery's are very old fashioned
The leisure facilities were filthy, very very dirty throughout. I put a complaint to the duty manager who was not proffesional nor did he offer an acceptable response. The general feeling was of disorganisation and apathey. I would not return to this hotel.
location and leisure facilities
The room (229) was at ground level and quiet. View from our window was pleasant with no buildings in sight. Walks direct from rear of hotel enjoyable. Access into Leeds, if need be, can be made by public transport from just outside the hotel, very convenient. Nothing!
The location of the hotel was excellent for anyone wanting to avoid the horrors of driving in Leeds city centre. The hotel has seen better days and the decor was rather dark and gloomy in the reception and bar areas. The food in the restaurant was good but rather expensive for a three star hotel.
Overpriced bar, you are charged to listen to music in your room, overpriced breakfast that had only a continental option.
I can't decide between the greasy floor in the Bathroom or the dirty curtains. The general state of disrepair was very quaint though and the dysfunctional shower was a source of great amusement. The general smell of the part of the hotel we were put up in wasn't to our liking, I suppose the smell of dead cats is an acquired taste.
everything was perfect,so relaxing. no
Det var ett nytt hotell med flott design. De hadde også egen telefon direkte til taxi, som kom meget raskt.Det aller beste var at Leeds rykket opp.
fin beligenhet og fine rom de ansatte burde vært bedre service innstilte
Lokasjonen. Kort vei å gå til down town. Ingen egg og bacon til frokost.
Hot water stays hot. Comfy beds,we were a family of three and there were plenty of spare pillows and towels available in the room without having to ask for them, which I often have to when travelling with the family Have used hotel over the last 10-15 years, decor looking a bit faded and unchanged. That they no longer supply biscuits with the tea and coffee facilities, the restaurant closes too early on the weekend
the staff and the room service and the room. It was better than I had expected the location.
The breakfast buffet was excellent. The rooms were spacious. The staff was incredibly helpful. By far our favorite hotel of our three week stay in the Britains. The fact that there weren't more like it available elsewhere!
The buffet breakfast was very good. All staff we came into contact with were friendly and helpful. Beds were comfortable. The bathroom was very jaded with mould on the grouting and rust forming around the bath taps.
The food was of a good standard and the staff was very helpful and friendly. The room was on the ground floor, it was very noisy with many people banging doors in the early hours. The room was an adjoining room and voices from the other room were easily heard. The cleanliness of the bar and table surfaces were not good.
Staff were very pleasant Probably location as too far out of town and charges for taxis were very expensive
It was ideally placed for my purposes; dinner was nice and reasonable value and breakfast was nice. I had a cold at the time and wasn't feeling great but I slept fairly well and the people were nice. It was nothing spectacular but there was little to criticse Well you did ask! - There was a hot pipe running vertically throught the wardrobe that made it difficult to control temperature in the room.
Our stay was comfortable and the hotel provided everything we needed. I would say I found the staff friendliness and efficiency the best experience, they were excellent . I think the room was pleasant but the bathroom decor slightly dated and a little bit tired looking.
Good location, but only if you are driving. Very attentive and pleasant staff. Nice grounds/gardens. Eating or drinking anything at all will be very expensive. Restaurant food is excellent, but at a price, and certainly not for kids. Ambience of hotel is a bit over-subdued, almost stuffy. So take your partner there, but not the family.
Room very clean. Staff were very friendly and food was good. Lovely surroundings and just 15 minutes drive into the centre of Leeds.
Friendly and helpful staff Bar prices a bit steep
Beautiful setting, beautiful building, There were other weddings happening at the hotel which felt a little less special than if the one I was attending had been the only one. No sewing kit in the room for last minute wardrobe disfunctions!
It seemed very luxurious. Too many faults without any offer of repayment. To have no working PPV tv, a faulty phone, half a room service menu and an already complete breakfast menu is not what I would expect from a hotel of this rating.
Helpfulness and friendliness of staff. Comfortable lounges, restaurants etc. Generally excellent ambience and surroundings
Scenery and politeness of the staff Stupidly expensive bar, mini bar and room service prices. Very noisy at night as one functions revellers kept singing and banging doors
The staff were very courteous
It is a stunning hotel, very grand with fantastic hall-way and dinning rooms. The spa is well worth visiting with a whirl pool, swimming pool, steam-room and sauna. Breakfast is great, buffet style so plenty to chose and eat. The rooms are a little dated and twee, could do with a flat-screen TV and some reading material- Yorkshire toursit magazines etc.
The hotel looked very grand from the front and did not dissapoint room was very spacious spa facilitys were very good and the gym was also of a high standard Very happy with my stay.
The staff were always helpful, courteous and polite, the room was spotlessly clean and the decor was bright and colourful, the location suited my purpose. none
Swimming pool for my daughter to use Dinner is not it's best feature!
My Room needed a revamp it looked in very poor condition with peeling paint on the ceiling the bathroom was dirty with pubic hairs in the bath I was only staying one night if I was staying longer I would have complained Also just as I was going to sleep the fire alarm went off and I spent 30minutes outside with no shoes on in the cold, not a good experience the staff didnt know what to do and were running around and it was a fire officer told us to go back inside while your staff were still trying to take names and room numbers a training issue I think.
Very clean & Tidy
The staff were very helpful, the rooms were very comfortable, well decorated and spotlessly clean. I had early starts but breakfast was to late for me.
Great Staff Good value for money - meal deal Very Hard Bed!
it was clean and does what a holiday inn should do - nice rooms, pleasent staff but expensive food! the room we stayed in had a very tired looking bathroom that could have done with a good clean on the tiles
The food was excellent as was the included use of the swimming pool and gym.
Restaurant staff were excellent and the meals exceeded our expectations. The room was smaller than a standard Holiday Inn room.
The Hotel front desk staff were brilliant, we were running a little late and a little stressed but they let us to check into our room at 11am in the morning to allow us to get to a wedding at another Hotel nearby in Leeds by noon. We got a good price for advance payment. Room was tidy, clean and the bathroom has a really nice shower. Nothing.
i likked the hotel,the staff was very nice specially Nazareth at the reception.recommended place for bussiness travel
bad choice you need to view room 31 described a junior double room with no access from one side of bed and no second side table poor pillows and no extra supplied room would not pass vetting if opening a new B & B this is a 4star hotel I have written to them .Small room is one thing but this room described as a double suite most misleading that a double room should not have access to bed from both sides as one was right up against the wall - had to climb to get into far side - not good especially if you have to climb over someone in the middle of the night but one aspect Roll over and you hit the wall ....
This is a pleasant hotel set in wooded grounds in a convenient location on the Otley Road in Leeds. Easily accessed by public transport. There was some noise in the corridor from some other residents late one night.
its always comfortable, easy to park and close to my daughters' university accommodation shower and bathroom a little small.
The room was so small and shower didnt work properly
For us it was the proximity to the family that we were visiting It was a bit noisy at night as our room was over the entrance and the hotel was busy with a big wedding. This was inevitable & no fault of the hotels
the view from the room window.went to relax for the weekend but it was really noisy.
Nothing - there was nothing outstanding for this hotel Initial room too small for two people, oppressively hot with no thermostat, on opening windows found that the entire frames were covered in black mold. The bath/shower was ripe with mold. the plug in the sink did not fit properly. The TV was far from properly tuned to any channel. The upgrade still had problems and the breakfast was of a poor quality in our experience
Atmosphere, scenery, presentation of meals + warm Staff breakfast time could be more flexible (extended a little later)
Room was comfortable and breakfast good I specifically asked for a quiet room but was given what must have been one of the noisiest on that night due to a wedding party. Wedding guests were on a patio area outside the bar just below our second floor window making a horrendous noise (chanting, shouting and singing) until at least 0300. If our room had been the other side of the corridor it would have been fine. We had to keep the windows closed to block out as much of the noise as possible making the room hot and stuffy. If there is a party on it would be sensible to give guests not attending the party rooms away from the bar and party room areas and rooms near those areas to the party goers! Also, the shower in the hotel was inadequate - so scaled up that only a trickle of water came out of it.
I liked the pool facilities especially The breakfast was excellent but thought the dinner let the hotel down. IPerhaps in error we chose from the loose leaf sheet menu and the food was not worthy of such an hotel.
Good swimming pool, ample car parking, good restaurant both for breakfast and evening dinner Expensive internet charge
Location, leisure facilities, helpful staff Would have preferred tea in teapots at each table at breakfast
very helpful and friendly staff the only issue is the parking at the hotel, I feel that this is very poor with narrow spaces and there aren't that many spaces
Very nice clean and comfortable room(405) Excellent breakfast selection. Good that you can virtually guarantee a car parking space. Not many hotels in Leeds City centre can. No
Lovely welcome from the staff at check in. Room was clean and in good order, bed was perfect. Bathroom was a good size.
Not alot to be honest. Stay in hotels frequently first time in a Crowne Plaza and was ot impressed with anything. The check in was slow the room was ok but not 4 star. The hotel bedroom corridor smelt of cigarettes. Breakfast poor and so were staff on duty, would stay elsewhere in Leeds in the future and would not recommend hotel to friends.
I was nicely surprised at this hotel. It had had a few bad reviews but I thought it was good. The decor is a little dated ( no flat screen) but always clean, tiday, helpful staff, great pool and amazing breakfast :-) No complaints
Unwinding and relaxing atmosphere. The breakfast prices were extortionate so we chose to eat our breakfast elsewhere.
fantastisk service,det var skjedd en misforståelse med bookingen men personalet fikset det og vi fikk oppgraderte rom for samme prisen.ekstremt rent og pent overallt og meget god beliggenhet nær togstasjonen.Veldig bra frokost.Utrolig mye for pengene.Kommer garantert tilbake til dette hotellet