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Leisure facilities, comfortable room, excellent toiletries, good breakfast. Evening meal was fine, but wine list is grossly overpriced!
location the first room we were given had not been cleaned or bedding changed,
The friendliness and politeness of all the staff in the hotel. Its central location and excellent breakfast provided/ Nothing.
Staff on reception were excellent - couldn't be more helpful Standard of breakfast both in terms of service and quality was not what I would have expected for a hotel of this rating.
Excellent location, less than two minute walk to city centre
Lovely comfortable room plenty of facilities. Excellent breakfast with plenty of choice. Good leisure facilities. Central position near shops and rail station.
Top class hotel, grt location, food and staff ,and value well done I may find one in the future again not yet, thanks!
Friendliness of staff
A very comfortable room! No noise from corridor or neighbouring rooms. Very good breakfast. Instant help from staff when required. Evening meal menu somewhat restrictive and unimaginative!
The hotels decor, quick friendly service and nice location, tucked away off main street. Also nice relaxed atmosphere with all different "types" of people. The equipment in the gym was looking a bit old and worn
Hotellet var generelt veldig bra.Flotte rom,og øvrige fasiliteter var også meget bra.
God frokost,hyggelig bar,livlig miljø
beliggenheten og den hyggelige staben. Det var litt stusselig å ligge i et kjellerrom.
pent hotell,gode rom,sentralt,ryddig,bra pris mini-bar,3-manns rom
Rolig,god standard Raskere servering i baren. Minibar på rommet
It was in a good central location There was no full length mirror in my room and the hairdryer was rubbish
The decor and the feel of the place. The staff were very helpful in particular the concierges It was a very quiet hotel, not somewhere I would go with a group of people.
Room was fine - good bathroom Firstly I had afternoon tea - the scones had been defrosted for too long or were stale, and the cream was artificial. Secondly I booked an early morning call and newspaper but received neither
Staff ensured we had a relaxing, hassle-free stay. The hotel decor was worth the visit!
The Hotel has been refurbished to a high standard and the facilities are excellent. Very helpful and firendly staff. Accessing the location by car around the City's loop traffic system. Better signage would be beneficial.
location - right in the center of leeds city. The bar was lovely and the reception area was grand soft pillows - pillows bit to hard!
Easy access from the train station and near shops and bars. Staff were very friendly and helpful and I loved the hotel decor.
Right next to the train station. Room was perfectly nice except for shower. The shower was moldy...smelled moldy and looked moldy.
staff and room shower was a bit naff
Great rooms, central location very close to public transport, helpful staff.
Hotellet ligger nær jernbanestasjonen og er relativt nytt. Vet ikke dette var hotellet skyld, men jeg hadde frokost inkludert i prisen, noe hotellet påstod jeg ikke hadde. Jeg måtte bevise at dette var faktum og etter noe diskusjon lot de seg overtale at jeg hadde frokostinkludert i prisen.
Beliggenheten var meget bra og det lå i et stille område uten støy, og standard rommet var stort. Flere skysport kanaler på TV !
Jeg likte hotellet fordi det er sentralt, og det har god frokost, godt renhold og god service. Vi er fornøyd.
Personalet var veldig hyggelig. Vi kom til Leeds i bil og hadde litt problem med å finne veien. Vi ringte hotellet og fikk guide hjelp hele veien frem til hotellet.Vi fikk senere vite at Leeds er en veldig vanskelig by å kjøre i.
God beliggenhet, sentralt i byen. Bra frokost, hyggelig betjening. Renholdet bør bedres, tepper bør byttes ut.
Jeg likte rommet generelt godt, det var romslig og komfortabelt.Kunne gjerne bodd litt lavere enn 9.etasje, men det er bagatell. Selve hotellet har høy standard uten mye fiksfakseri, enkelt og greit, samtidig som det var luksuriøst uten å være prangende og pompøst. Meget fornøyd! Frokosten bydde på en del forskjellig, bortsett fra tilstrekkelig utvalg av pålegg. Den engelske frokosten smakte ikke allverdens, har fått bedre mat i øvrige engelske byers puber.
Beliggenheten var helt perfekt. God frokost, var deilig å kunne spise full frokost på et hotell i England, det er ikke ofte. Mye god mat og velge mellom og et frokost personal som var veldig service innstilte.
Meget sentralt iht. shopping, kort vei fra togstasjon og meget hyggelig personale. Standaren på rommet vi hadde, var så som så, men til en såpass rimelig penge (2600 ca for tre netter) var det alt i alt et perfekt hotell. Litt dårlig vask av badekaret, da vi sjekket inn, men dette ble ordnet fort.
Beliggenheten er fantastisk om du er i Leeds for shopping! 2 min å gå fra stasjonen, og 2 min å gå til shopping gaten.
fantastisk service,det var skjedd en misforståelse med bookingen men personalet fikset det og vi fikk oppgraderte rom for samme prisen.ekstremt rent og pent overallt og meget god beliggenhet nær togstasjonen.Veldig bra frokost.Utrolig mye for pengene.Kommer garantert tilbake til dette hotellet
The pool steam room and sauna The wine was very expensive
Quality of service, food, decor, comfort. N/A
Good value for money great location nice breakfast Nothing
The entrance/welcome, the leisure facilities and the distance into the city centre the room was basic, not what what we expected for the price we had paid.
I had a pair of spectacles lost / removed from my table in the hotel bar and they were never found
The hotel staff were warm and friendly.,..The room was very clean and tidy. Price of daytime food was slightly expensive.
Location, comfort & atmosphere No issues
the use of the health club facilities it was a bit basic for a hilton - I could feel the springs in the matras, there were old stains on the bedding and the bathroom door. There was no hairdryer. The cooling system was not clear to use and the room was very hot - opening the window was no solution as it was very noisy - not sure where noise came from. (on the tenth floor)
Location was great Bar prices very expensive
I found the location excellent. We needed to get the train and it was rightr beside the train station. It was also handy for the airport bus.It also turned out to be useful that it had a bar as the snow was bad and we couldn't get out one night.! Wake up call that we didn't ask for at 5am on both mornings!!!!!!!
Kort avstand til sentrum av Leeds. Gangavstand Elland Road og fint rom.
Kjempefint hotell både innvendig og utvendig inkl. beliggenhet.Super frokost som ikke kan sammenlignes med andre frokoster i England. Det er ikke mulig å finne noe som vi ikke likte.
Et moderne godt hotell med norsk standard.Bra beliggenhet.
Rimelig hotell, nært byen Noe enkel standard på rommet
Bra beliggenhet i forhold til sentrum. God base for fotballtur til Leeds
Good swimming pool, ample car parking, good restaurant both for breakfast and evening dinner Expensive internet charge
Lovely welcome from the staff at check in. Room was clean and in good order, bed was perfect. Bathroom was a good size.
very helpful and friendly staff the only issue is the parking at the hotel, I feel that this is very poor with narrow spaces and there aren't that many spaces
Unwinding and relaxing atmosphere. The breakfast prices were extortionate so we chose to eat our breakfast elsewhere.
Not alot to be honest. Stay in hotels frequently first time in a Crowne Plaza and was ot impressed with anything. The check in was slow the room was ok but not 4 star. The hotel bedroom corridor smelt of cigarettes. Breakfast poor and so were staff on duty, would stay elsewhere in Leeds in the future and would not recommend hotel to friends.
I liked the pool facilities especially The breakfast was excellent but thought the dinner let the hotel down. IPerhaps in error we chose from the loose leaf sheet menu and the food was not worthy of such an hotel.
Location, leisure facilities, helpful staff Would have preferred tea in teapots at each table at breakfast
I was nicely surprised at this hotel. It had had a few bad reviews but I thought it was good. The decor is a little dated ( no flat screen) but always clean, tiday, helpful staff, great pool and amazing breakfast :-) No complaints
Very nice clean and comfortable room(405) Excellent breakfast selection. Good that you can virtually guarantee a car parking space. Not many hotels in Leeds City centre can. No
God plass og god standar. Vanskelig for taxi å finne frem selv om en oppgav riktig adresse, dette skyldes taxiene bare vet om en roomzzz ( der vi fikk utdelt nøkkel )og kjører kundene dit uavhengig av adresse. Burley road 361
Det var bare helt perfekt på ale måter. Rett og slett ikke mer å si om det! Jeg trodde ikke mine egne øyne da jeg kom inn på rommet (leiligheten, nesten), og man kan bare håpe at de sprer seg til andre byer oså.
The quality and decor of our room was fantastic (206). Poor customer service, made to feel uncomforatable and unwelcome on arrival. Also were told by resteraunt staff we had to pay for 'hot breakfast' and were only entitled to continental, which we were later informed was incorrect as we had already paid for breakfast with our room.
Good cleanliness, comfortable room. Very poor meal. Room not ready at check-in, Replacement room - heating not working, third room smaller with poor view of fire escape - cot never transfered to third room! Food very mediocre for the the price, waiter with terrible English - I had to revert to French to make ourselves understood!
we enjoyed our stay with the front desk staff really good.siobahn was excellent and we are looking forward to our next staff
The room and the look overall of the hotel. The staff was good and friendly but not too fast/would not listen much. Or maybe they were not used to accents.
the quick, friendly and helpful staff that checked us in. also the state of the room was prefect for are arrival.
comfort and cleanliness of facilities breakfast noy included in room price
Room was excellent & ideally located for city shopping & bars Mini Bar needs choice expanding
Extremely difficult to find when driving - no signs to the hotel nor adequate signposting of the hotel itself
Good Room and central to Leeds Bed very hard and lumpy. Perhaps the manager should spend a night in it
Relaxed atmosphere, helpful staff, beautiful linen. The linen and bedding was gorgeus but the bed a bit hard and lumpy. I found the black corridors rather depressing. Water not as hot as I would have like for morning shower.
Price and the ability to buy takeaway food from local restaurants Hard beds. Number one issue is that it definitely needs a better mattress. Television volume control did not work. They was a 10 cm large lump of dried something on the wall. Yeuch!
Very basic but well thought out formula, however the environs could have been kept cleaner and as it was the cheapest hotel in Leeds on line it seems to attract people who are less considerate of other guests, loud in corridors and slamming doors continually in the wee small hours. Lots of rubbish round the steps and front doors encouraging more litter unfortunate drain smalls in corridors when they were cleaning the rooms. The heating was not effective in the room.
Very well positioned for all Leeds centre locations. The staff were very helpful. Found the room wasn't great, main issue was the strong disinfectant smell in every corner of the room.
the hotel was in easy reach of leeds city center and we had a excellent room with a view a bigger bar of soap and not having a kettle in th room even tho there was a tv !!!!
very good value, simple & clean rooms with really helpful staff. Would recommend. Everything fine :)
only the price is very attractive. each room is equipped with shower and bathroom. very cost effective. there is no kettle in the room, if you wanna some hot tea or coffee, you always have to go to downstair to ask for it. and everything about this hotel made me feel like it is a student accommodation. i do not think i will stay here again. though the location is in city center, but it is difficult to reach some interesting area, no bars, no stores, very bad.
For us it was the proximity to the family that we were visiting It was a bit noisy at night as our room was over the entrance and the hotel was busy with a big wedding. This was inevitable & no fault of the hotels
Nothing - there was nothing outstanding for this hotel Initial room too small for two people, oppressively hot with no thermostat, on opening windows found that the entire frames were covered in black mold. The bath/shower was ripe with mold. the plug in the sink did not fit properly. The TV was far from properly tuned to any channel. The upgrade still had problems and the breakfast was of a poor quality in our experience
bad choice you need to view room 31 described a junior double room with no access from one side of bed and no second side table poor pillows and no extra supplied room would not pass vetting if opening a new B & B this is a 4star hotel I have written to them .Small room is one thing but this room described as a double suite most misleading that a double room should not have access to bed from both sides as one was right up against the wall - had to climb to get into far side - not good especially if you have to climb over someone in the middle of the night but one aspect Roll over and you hit the wall ....
The room was so small and shower didnt work properly
i likked the hotel,the staff was very nice specially Nazareth at the reception.recommended place for bussiness travel
its always comfortable, easy to park and close to my daughters' university accommodation shower and bathroom a little small.
Room was comfortable and breakfast good I specifically asked for a quiet room but was given what must have been one of the noisiest on that night due to a wedding party. Wedding guests were on a patio area outside the bar just below our second floor window making a horrendous noise (chanting, shouting and singing) until at least 0300. If our room had been the other side of the corridor it would have been fine. We had to keep the windows closed to block out as much of the noise as possible making the room hot and stuffy. If there is a party on it would be sensible to give guests not attending the party rooms away from the bar and party room areas and rooms near those areas to the party goers! Also, the shower in the hotel was inadequate - so scaled up that only a trickle of water came out of it.
This is a pleasant hotel set in wooded grounds in a convenient location on the Otley Road in Leeds. Easily accessed by public transport. There was some noise in the corridor from some other residents late one night.
Atmosphere, scenery, presentation of meals + warm Staff breakfast time could be more flexible (extended a little later)
the view from the room window.went to relax for the weekend but it was really noisy.
The cleaners gave us extra coffee, after a night out! They were lovely. There wasn't a lock on the toilet door!
it was within walking distance to the city centre and train station the welcome
nice rooms distance from the train station, i was on my own walking in the dark and i had read somewhere it was metres from the station which is why i chose this hotel.
Nice City Centre for Shopping. decoration work being carried out in the lobby.
The facilities were excellent. The view over Leeds from the 11th floor was fantastic.
ok no parking
For the price, the services and accomodation are fine. Clean, warm and moderately quiet. Very very basic room.
the friendliness of the staff the room was not cleaned properly on any day of our stay.
The view of Leeds from the 11th floor window The public car park facilities require a very late or early return to the car to buy a ticket which is very inconvenient.The breakfast offers poor value for money when compared with similar or more expensive hotels.
The location was convenient, the room was clean and functional.
The facilities in the room were superb, and the location excellent. The staff were also first class. My only gripe would be the slightly small bathroom, but this was a minor issue, particularly for the very reasonable price. I would definitely stay again.
The unit was roomy and comfortable. The staff were particularly helpful and friendly. On line access and a screen with keyboard was great. It was hard to work out how to work the washing/drying machine
Excellent staff at arrival and departure. Althought there are cooking facilities there is no where to sit and eat. We had to sit with our plates on our laps. Trays would have helped or a table, but not sure where that would fit! The remote for the tv didn't work despite the night receptionist changing the batteries. (Not a major problem).
Great check-in, we arrived about 11:00am and the room was ready. Friendly staff, no problems leaving our bags the next morning so we could enjoy our last day. Will definitely use again.
The flexibility on check-in and check-out times. As well as the ample facilities in the room. We found dirty socks in our room left behind from previous guests. The bathroom and kitchenware could have a been a little cleaner.
They have studios room with all equipment!! floor a little noisy.
Friendly helpful staff very clean and comfortable place No all good
Helpfulness of staff; range of equipment; location; high quality specification; extras in lobby. Stale smell in room
Helpful staff and central location Difficult to locate for first time in a car and Impossible to park outside. Found the right car park by sheer luck!