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The friendliness of the staff and the birthday card, champagne.
I like fitness,eating,room service. I like every things in this hotel.
yes, it`s expensive but the hotel is pure class.
Attitude of staff, room layout, amenities.
It's in the middle of the city. For this high room price, the breakfast should be included!
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
rooms and service decoration
Seen many nice hotels and this is one of the best.
I loved this hotel because it is in the most attractive area of town, old town. It is really close to everything, and it really offers great service. Rooms are really good, very spacious and very well decorated. No
Breakfast was okay. Only a small bed with 1 sleeve, but booked a double room for 2 persons. Douche not working properly. TV bad quality. Definitely not worth the four stars they claim to have.
The location of the hotel was perfect.
Great location. Received an upgrade to a room with a laptop. Nice! Well-functioning elevators. Very good bedding. Efficient sound-proofing. Exceptionally friendly staff. No central heating available - but I was offered a mobile unit. New egg-cooker is a progress, but guests mess it up.
Excellant location and staff very helpful and friendly.
Very good breakfast, smiling faces of the staff, the emplacement of the hotel. Room size was a bit too small. A second armchair would be desirable. Absence of any drawer by the bed side was a handicap.
The staff were exceedingly good and helpful. Great location. clean & comfortable. The bathroom needed a makeover. It was generally fine, but was small, there was ? mould on the bath sealant and the paint on the ceiling was flaking off.
Location and excellent breakfast Too noisy in the street side rooms
Great little hotel in a great location.
Located right in the old town of Zurich, it is close to all the best walking areas. The front desk was very friendly and helpful with suggestions and dinner reservations. Rooms are clean and nice.
great location during week very remote at night
Lovely suite, very clean helpful reception staff.
Breakfast, service, cleanliness, location
your friendly and helpful staff and reception. headboards of beds are not very comfortable
Professional staff, beautiful room. I have stayed at several hotels in Zurich, but would return to this one, I think.
Friendly staff No
Excellent service, optimal location
Superb hotel. Very well positioned for Paradeplatz and Bahnhofstrasse. I can think of nothing bad to say about it.
very cooperative and helpful staff
This was a basic business hotel. Nothing special about it, but very expensive.
The Internet-TV in a room of hotel was pleasant. One lack - TV programs from Russia were inaccessible. 1. The teapot did not work also I could not prepare for tea to itself. 2. The floor in a bathroom was very cold and I have not find out as it is possible to switch on heating of a floor.
Very good location. Superior double room big enough & comfortable,very good breakfast,
Great location, close to main section of Zurich. A little expensive for what you get, however, the location is what I feel I paid for.
Location was great and the breakfast and restaurant were also very good TV and hardline internet didn't work and they didn't even attempt to fix it the whole time I was there (2 weeks).
Maintenance has some problems: Two lights were not working in the room at first. After notification to the desk one was fixed, while the repair of the second was only accomplished after another call, taking one day
The hotel is well situated in the middle of the town with easy access to everything. Breakfast was excellent.
The staff were very helpful. I lost my phone during my stay and the hotel staff found it for me! The restaurant attached was very good too.
Very good breakfast a bit run down and expensive for value
Extremely welcoming. An obviously large amount of repeat business given the conversations overheard from a steady stream of arrivals whilst I was waiting in reception for a colleague. Great business location and very comfortable. Make WiFi free and easy to access in all rooms in this modern business age
Pleasant room, convenient to shops and station. Friendly reception staff A little noisy due to its central location. Would have like to order snack from room service, but only asian fusion food available.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
LocATION night staff
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
Excellent location. Staff superb.
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
the price for the room appeared 35 CFR more as promised by booking.com
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
Cheap, clean, friendly staff, with a gym.. nice and simple. I was only frustrated with the 40Fr/hr charge for late checkout.. there is NO GRACE PERIOD. Be aware of this. The rooms are also very small.
No Airconition it is very hot, the floor made of wood and make noise when moving around, very noisey becuse of street intersection at the corner of hotlel (no aircondtioner) and small lift
Very nice staff, stylisch rooms There is a bar next to the hotel, so you can hear the people talking loudly when you leave the window open at night.
According to Booking.com I shoulc get 10% discount on food and free minibar. This did not happend.
The large, glass-walled shower was just right for a naughty romantic weekend with my wife. Glad the toilet had solid walls though! Location was about ideal for the old city. Beds were great (we'll be getting twin singles pushed close for our next bed purchase). The room faced a club and the street, which was noisy at night. While the windows were sound-proof, the room heated up quicky and the air conditioning was loud and largely ineffective, although like a waterfall we could habituate and sleep with it - it masked my snoring! We ended up leaving the toilet windows open but closing the main room's, and leaving the AC off. They say they'll be improving the AC.
Unfortunalely, the bathroom door and handle were quite dirty. But everything else was great.
It is in walking dictance from the centre of the town. The breakfast is poor and the room service elementary.
No a/c on the room,very hot at night
I enjoyed the green apples in the room, allthough they were not ripe enough to be eaten, nice breakfast. Pretentious design and unexperiienced staff. The staff was very reluctant to help with basic things and seemed very inexperienced. Two examples; I cut myself during breakfast but they seemed very confused and puzzled when I asked for a bandaid allthough the blood was dripping. What I got in the end wasn't adequate to stop the bleading. When I left, they refused to give me a receipt because I had used booking.com to book/pay for the room. I asked 4 times, really insisting that it seemed wrong and that I really needed a receipt, but they would not give me one. In the end, the girl came running out on the street waving a white enveloped when I had left and where stoving my bags into a taxi. (Getting the taxi was also not obvious
Hotel location good Air conditioning working - room was like a sauna, opened the windows to reduce heat and put up with traffic noice.
Comfortable beds,nice breakfast Dining room was very small.very small lift,staircase smelt of smoke
Sentralt, hyggelig, atmosfære, design-hotell, spesiell innredning Litt bråk utenfor om natten, men det var helligdager og varmt
Sentral beliggenhet / bra med nære spisesteder / god atmosfære / fint utgangspunkt for spaserturer i langs elven / den gamle pitoreske delen av Zurich.
Pitouresque beliggenhet i Zürichs middelalderdel. God standard. Behagelig frokostrom og god frokost. Perfekt beligghenhet for å oppleve Zürich. Det ville absolutt vært ønskelig med airconditioning. Det kan komme endel støy fra gaten utenfor hotellet gjennom kvelden og natten samtidig som det blir for varmt hvis man lukker vinduene mot støyen.