comfort and design of the room,view breakfast is too expensive
Doing nothing for a week
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
The Terrace Breakfast
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
The staff was very rude. Not the standard for a 5 star hotel.
When we were checking-out the money for our staying the hotel took twice from my credit card.
fine hotel with fair price -
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Location ... close to San Marco Square Service was poor. Room facing is poor.
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Everythig was absolutely perfect!!!!!!!
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
The hotel staff were cold and rude. The room service was very poor.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Friendly, great service,comfortable room Difficult to find hotel
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
Lå sentralt v fergene 20 meter fra S Angelo, NB! dette er viktig når du skal ta ferge dit, ikke kjør til S Marco som alle sier når de ser adressen, kjør til S Angelo. Mye bråk fra air-condition og plagsomme duer og spurver ved frokosten ute i hagen.
Beliggenheten og det sjarmerande typiske Italienske fra gamle dager. I det stora hele var det bra service og mat. Konsekvens på vasking og ferdigstillende av rom for kvelden kan bli bedre. Personalet kan også være litt mer positive og se kunden i sentrum.
Nær flyplass med god standard......... Transport flyplass dårlig organisert.............
Flott standard Senga var "oppskrytt" - stod beskrevet som myk fjærmadrass, men var langt i fra noen myk seng - hard som "stein"...
Fin beliggenhet. Alt var veldig bra, men dyrt.
Starhotels Splendid Venice har en perfekt beliggenhet i Venezia, nydelige rom inspirert av Venezia's kultur og historie. Hotellet har en meget konfortabel og gjestfri salong.
Helt greit hotell. gammel fin stil. ved handlegate, nær buss,tog Kan lives opp, bar, fin uteservering er ikke gjort fristene til å brukes. ingen personell, ikke noe synelig servering, kelner etc. Alle andre hoteller hadde en velfungerende uteservering med mye folk, men ikke dette hotellet?? uforståelig da de hadde flotte bord, stoler ved kanalen. merkelig.
At det var sentralt i forhold til jernbanestasjonen i Venezia, og at det lå fint til mot Canal Grande. Selvsagt kostet det noe mer enn de rimeligste hotellene i Venezia, men det har også litt mer luksus og komfort. Utebordene mot Canal Grande burde vært mer tilgjengelige for å sette seg ned å drikke kaffe etter frokosten. Følte at vi ikke var helt velkomne til det, ettersom det da var full aktivitet med duker m.m. for å gjøre i stand til baråpningen.
Flott beliggenhet, 5 minutter gange fra flybuss og taxi holdeplass (Piazzale Roma) .Togstasjon 2 minutter unna.Nydelig utsikt til Canal Grande og god frokost.God service på hotellet. Veldig fornøyd med hotellet.
Hadde levende musikk en kveld. Sentralt beliggende. Flott sted på kveldstid med bar og uteresturant. Betjeningen var generelt litt "grinete". Grønnsaker til frokost, burde minimum vært tomat, agurk og paprika.
Bra frokostservering, sentral plassering, grei service Litt vanskelig å finne frem, må ha en enklere forklaring på hvor hotellet ligger i forhold til enkleste ankomstvei. Ble plassert i et anneks, uforbredt på dette, gi info om dette på nettet. Sjekk at lyspærer er i orden!
beliggenhet bättre rumstäd och frukostbord
En fantastisk beliggenhet i hjertet av Venezia. God standard, flott hotellresturant ved kanalen!
Hotellet lå fint til med kort avstand til de ulike severdighetene. Det var rent og personalet var serviceinnstilt. Hotellet og hotellets restaurant lå ved kanalen der Gondolene stadig gled stille forbi. Her var det mulighet både for opplevelser og avslapping/rekreasjon. Nei, her var det ingenting å klage over.
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
i like the design of the hotel and the staff were very friendly and very helpful No
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
location,design,very friendly staff nothing
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
Fantastic hotel with a stunning location in Venice.
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
Service og fasiliteter
Meget hyggelig personale som bidro til å gjøre oppholdet lykket, flott rom av god standard og fleksibilitet i forhold til barn. Bra beliggenhet i en flott og sentral del av Venezia.
Ypperlig beliggenhet. Utrolig bra service, visste tydeligvis hva de drev med. Rommet var fint med alt du kunne ønske, pluss at det var kjempestort. Dyrt var det hellre ikke. Anbefales!
Sentral beliggenhet, flott rom. Grei frokost. Veldig bra med Aircondition på rommet. Gode senger. Bedre frokost med grove brødsorter. Bedre juice system (lite hygienisk med mugger).
Sentral beliggenhet. Kort vei til Marcusplassen. Det ligger en hyggelig resturant like ved hotellet. Frokosten er ikke den beste. Vanlig kaffe er ille. De serverer trakte kaffe som smaker ille.
I liked the style of the hotel; it so modern. I also liked the cleanliness of the hotel. The room was so small and narrow, and the food although was expensive but was not so good.
A little bit of luxury!! The interior design was beautiful, the bar/restaurant and bedrooms all were beautifully kept with lovely little details, particularly liked the complimentary drinks and amazing nibbles on arrival! The bed was very comfortable and liked the luxury linen sheets to! Overall a fantastic small boutique hotel.
Belligenhet, nært til jerbanestasjonen, frokosten er ganske bra til Italia å være. Veldig rent på rommene, og god service i resepsjonen. Rommene begynner å bli noe "slitt". Heisen er en vits i seg selv :-)
Romslig, pent og rent. Jernbanestasjon rett over gaten.
Nærheten til jernbanestasjonen var topp for oss siden vi tok tog inn til Venezia. I tillegg at man hadde betjent parkeringsplass rett ved til en pris subsidiert av hotellet til kun 10 Euro for 24 timer. Noe dårlig lukt på badet men dette ble tatt opp ved utsjekking men de må gjøre noe med det for det luktet veldig kloakk.
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
Excellent service and hotel location. Constantly felt a part of Venice
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
Meals on the balcony overlooking the Grand Canal and the location. No
location location location the hotel staff - do like they care but they really don't!
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
Location & staff. The staff is excellent and very friendly. Cost.
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
Location Breakfast Very dirty furniture.
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
It is a great place to stay because it is a stone throw away from St. Marks Square. The water bus that took us to the airport stopped right in front of the hotel, which made the it easy for us to travel to the airport with our big suitcases.
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
Location. View of rooms facing the canal.
The view, the location and the room.
All personal were really good
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
Exceptionally beautiful building, gracious and low-key atmosphere of tasteful opulence.
Very easy access to transport both public and private
i liked the design of the hotel the intenal and the external and the servies of the hotel its one of the best hotels
Beautiful building, location, and room Staff did not have a very helpful or accommodating attitude, we were surprised to find out, and we had several experiences of not feeling the service was good with front desk staff particularly. Orange juice at breakfast not included and charged 14 euros a day for 2 fresh orange juices.
Excellent location and superb view on Grand canal from my room. The room number was 103. I would really recommend it. Breakfast was rather modest. Also as some reviewer already said the hotel lacks atmosphere. It is all too silent. Interente is bloody expensive but one can use Venice connected for EUR 5 a day.
the junior suite was very tasteful with nice size bed and room on arrival we met someone at reception who was not very pleasant but the next morning we did not have to deal with him and the rest of the staff were lovely throughout out stay. The hotel does not have a great bar facility but the setting and the food in the restaurant on the canal was excellant and matched its 5 star rating. I would stay again as it is only getting on its feet with opened only four months.
The hotel is beautifull, and clean A bar to have a drink would be nice. The hotel is a little far away from St Marco.
Service was good Cost of mini bar and breakfast was not freshly cooked
The hotel is beautiful, like staying in a museum. Having breakfast surrounded by frescoes was a unique experience I asked the front desk to help me book a train to Florence the night prior to checking out. They told me that they could not do this for me, but not to worry as the trains don't sell out anyway. Unfortunately when we showed up at the train station, the train to Florence we needed was sold out ruining our plans for the afternoon. I stayed in two other hotels on this stay in Italy and in both the staff booked train tickets for me
Imaginative use of an old building, with beautiful public spaces and spacious bedrooms, first-rate facilities
The facilities were beautiful. I was disappointed that we could not receive a late check out after my running of the Venice Marathon. I was told that at 1pm there were no rooms availible for a quick shower.