alt for harde senger
De ansatte var blide og flinke. Baren var hyggelig og profesjonell. Systemer med valgfri og dyr betalingspliktig frokost er ikke bra og gjør meg negativ til hotellet. Frokost skal være inkludert Se ovenfor.
The location, the room and the bathroom. Our room was located over the bar facing the buisiest tram stop. This caused a bit of noice. However, the hotel is great with wonderful interiors. Good food and very helpful staff. We would absolutely return but next time, to a different room.
godt plassert, mulig med parkering,fine rom og fasiliteter små rom ,litt høg pris
Beliggenheten er veldig sentral og det er bare minutter i gå avstand til restauranter, butikker og barer. Frokosten må betales i tillegg til prisen, som fra før er rimellig stiv. Frokosten var ok, men personalet var lite opptatt av gjestene
Bra beliggenhet. Nei
Finn beliggenhet, god service, god mat og hyggelige lokaler. Velgig små rom
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
Hotellet ligger i Bahnhofstrasse som er hovedgaten i Zurich og således har du nærhet til handlegaten. Restauranter og alt det byen har å tilby ligger i gåavstand. Vi fikk feil rom første natten. Etter en diskusjon fikk vi reduksjon i prisen som følge av det. Det er et hotell som har sett sine bedre dager når det gjelder vedlikehold.
Ligger godt plassert ved jernbane, kunstgallerier, og shopping gater. Mange gode restauranter i nærheten. Litt kjedelig restaurant
Dyrt, men på helg og utenfor toppsesong, prisgunstig,veldig god beliggenhet, topp service/mat. Bestilte Taxi for reise til lufthavn, fikk uten valgmulighet Hotellets egen Mersedes med Russisk sjåfør, 5 Swf. høyere pris en normalt og kunne ikke ta imot kreditkort som alle vanlige Taxis!!
is just great
I loved everything about this resort. I'm from Los Angeles CA and consider myself well traveled who frequently stays at 5 Star Resorts both in Europe and the states. I have nothing negative to say about the resort it is indeed one of the best in the world!
Spa Expensive dinner
Spa and view on Zurich! Nice room and lobby! -
Amenities in the rooms and the bathroom. Also very nice bath salts. Rooms were small for the price paid.
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
the location i was excepting more modernity and better service...
Atmosphere and service during breakfast
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
stuff was friendly it's nothing so special u would expect form "de lux" hotel
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
exelent view of the lake the shower in the bathroom had a very poor flow.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
the location , the staff and the service. there is no swimming pool and spa.
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
location for the price we paid, it was a really small room
It's in the middle of the city. For this high room price, the breakfast should be included!
rooms and service decoration
I like fitness,eating,room service. I like every things in this hotel.
Seen many nice hotels and this is one of the best.
Attitude of staff, room layout, amenities.
The friendliness of the staff and the birthday card, champagne.
yes, it`s expensive but the hotel is pure class.
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
Elegant and with all modern facilities Toilets dont have locks
In general every thing good and staff are very helpfull. No.
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
excellent service nothing
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
Quality of service
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
nice hotel to stay with
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
Room spacious and clean. Restaurant was less than expected in a hotel of this standard.
Too many decore, too less comfort for this price.... , breakfast is economy class.
Very convinient for a city trip. the hotel is quiet and the rooms are very big for a hotel in the city of zuerich.
Hospitality,friendly stuff, breakfast and mini-bar (soft drinks)were including. Upon arrival we got compliments presents from the hotel manegement. Room fasilities were exellent. Very central,just few minutes from the lake area.Great products in the bathroom.Comfortable bed. Great channels selection. Stereo in the bathroom.Trendy design furniture. Everything was good.
The warmth of the staff at The Alden greets you as you arrive and is an part of every thoughtful encounter! The rooms are exquisite- we had a hallway with modern art leading to our charming yet very modern room with a living room w/ sofa and bedrooms. Pretty design and architectural elements. Would stay any time I am in Zurich! I loved everything about the hotel!
All the confort from room; The amability of staff. No.
I have stayed in many 5 star hotels all over the world and the service, staff and charm here was one of the best. I cannot tell you how very special they made me feel each day I was there, one would have thought I was a celebrity. Not a thing, it was charming.
the room is very comfortable hotel is far from the city center.and too expensive and breakfast was very bad.
Staff was friendly, the room clean. At my birthday the hotel offer a present to me, which was very nice. Breakfast is overpriced, with limited options; the A/C system can not be totaly switched off.
Veri nice and personal approach and service, nice locality, quiet area, close to the historical center, Cigarette smell going into non smoking room