Zürich Hoteller i nærheten av Museum Bärengasse

good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-

spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive

In general every thing good and staff are very helpfull. No.

excellent service nothing

The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.

Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.

great location during week very remote at night

very cooperative and helpful staff

your friendly and helpful staff and reception. headboards of beds are not very comfortable

Location was great and the breakfast and restaurant were also very good TV and hardline internet didn't work and they didn't even attempt to fix it the whole time I was there (2 weeks).

Very good breakfast a bit run down and expensive for value

The Internet-TV in a room of hotel was pleasant. One lack - TV programs from Russia were inaccessible. 1. The teapot did not work also I could not prepare for tea to itself. 2. The floor in a bathroom was very cold and I have not find out as it is possible to switch on heating of a floor.

Maintenance has some problems: Two lights were not working in the room at first. After notification to the desk one was fixed, while the repair of the second was only accomplished after another call, taking one day

According to Booking.com I shoulc get 10% discount on food and free minibar. This did not happend.

No Airconition it is very hot, the floor made of wood and make noise when moving around, very noisey becuse of street intersection at the corner of hotlel (no aircondtioner) and small lift

Hotel location good Air conditioning working - room was like a sauna, opened the windows to reduce heat and put up with traffic noice.

The large, glass-walled shower was just right for a naughty romantic weekend with my wife. Glad the toilet had solid walls though! Location was about ideal for the old city. Beds were great (we'll be getting twin singles pushed close for our next bed purchase). The room faced a club and the street, which was noisy at night. While the windows were sound-proof, the room heated up quicky and the air conditioning was loud and largely ineffective, although like a waterfall we could habituate and sleep with it - it masked my snoring! We ended up leaving the toilet windows open but closing the main room's, and leaving the AC off. They say they'll be improving the AC.

No a/c on the room,very hot at night

It is in walking dictance from the centre of the town. The breakfast is poor and the room service elementary.

The courtesy of the staff.

It was a bad experince The bed, the bathroom, the room, the air condition and the value of money

small room and small toilet

Nothing special, standard hotel, small rooms for a 4*

compared to others still reaonable expensive