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Outstanding attention to detail by hotel staff, supremely comfortable bed, and immaculately clean room.
Great location, lovely room, and very helpful and friendly hotel staff.
Staff was friendly and attentive Food was perfect . We loved their breakfast Rooms are clean and spacious A great location They should use the smoking area for non smoking patrons because the room is too beautiful
Good location. Pleasant hotel. Room service menu v. limited. Cleaning staff entered my room on several occasions early in the morning before I had got up, which was a bit disconcerting. Room keys use a strange system that didn't work very well.
We had triple room and found it spacious and v. comfortable. Buffet breakfast excellent. Location ideal for sightseeing (either walking or via public transport) and while close enough to city centre is on a quiet street. Only a minor point and wouldn't affect most city visitors. Fitness centre an asset if you want to work off the apfelstrudel!... but minimum of equipment restricts availability if more than 2 people in centre at the same time so perhaps a time restriction of 20mins on each machine where more than one guest is working out.
Great location, clean and liked the decor, very well done.
good location, 5 minutes walk to the subway. friendly hotel staff. 2-3 minutes walk to nearby business street, great shopping fun for travelers. The best buffet breakfast I have ever experienced, even better than 5 star hotel.
Good location, near centre yet quiet lack of god restaurants nearby
The hotel was very clean. The location was excellent.
Ease of arrival procedure, location, friendliness of staff
Location close to Metro. Quiet street. Comfortable room. Excellent breakfast buffet included. Staff was very nice.
- very please to see that the hotel had the own parking garage - cleanliness of the room - the breakfast
Excellent Breakfast, Friendly Staff. Location to city. I have stayed in K+K several times. No fault of Hotel but Friday Night party Revelers on Street, Noise! Otherwise not a Issue.
staff was extremely helpful and polite for me, the beds were a little too hard
Sentral beliggenhet, kort for u bhan, god frokost, pent rom, Noe treg betjening i skarnke ved inn og utsjekk, men det følte jeg var vanlig i alle butikker i Wien. tilbud om WLAN, men kabel fungerte helt utmerket.
God beliggenhet i forhold til shopping og undergrunnsbanen som går direkte til Stephansplatz. Stort pluss for at man får gratiskort for all offentlig bytransport som undergrunn, buss og trikk! Installer aircondition/bedre ventilasjon. Selv om det var tett på 0 grader og midt på vinteren måtte vi åpne vinduet for å få frisk og kald luft inn.
Beliggenheten var bra. Rett på utsiden av turistområdet med masse hyggelige kaféer og museer i umiddelbar nærhet. Hotellet var helt fint. Rommene var finere enn vi trodde da vi gikk opp trappa dit. Likevel, dette er et 3-stjerners hotell. Ikke 4.
Dette var et fint og bra hotell sentralt beliggende. I tillegg var det stilfult og rent. Personell bak skranken var tidvis ikke tilstede, som resulterte i unødig venting. Enkelte av de kunne med fordel ha vært mere smilende kanskje!
At det hadde alle bekvemmeligheter som en trenger og at det lå sentralt og lite støy fra gata. De hadde ikke brosjyrer over hva som skjedde i Wien med tanke på teater. Vi var der i begynnelsen av feb. og de hadde ikke brosjyren for feb. bare jan.
Bra info av personalet, sentralt, fikk mye større rom ( jr-suite?) i stedet for standard dobbeltrom. Fikse tv-signal og pay-tv ( selv om det ikke er defor man er der da ).
Det har en god beliggenhet nær sentrale områder og baner. God frokost. Resepsjon hjelpsom, men ikke overvennlig.
Flott rom med god design, godt renhold, friske epler på rommet og veldig bra frokost! Veeeldig lang kø ved lunsjbuffeten kl.12.00 - orket ikke bruke så mye tid på det... Noe av kjøttet på middagsbuffeten var bare sener og ikke spiselig.
Fint rom, men rart med dusj innebygget i glass midt i rommet. Luktet også litt fuktig, som sikkert kommer av dusjen. Sengene var litt harde.
Lovely hotel. A lot of reviews say that the location is not good. I disagree. The location is great - just a short walk (10 - 15 minutes) to the hart of the city center. Would defenatly stay here again. The lift makes an anoying sound when it passes the first flour. It woke me up the 1 night. Needs to be fixed.
Location , breakfast, services at the reception room size and the use of (piumone) feather-cushion (?)
It was my third visit here.Nice design,polite personal and fine location.Every time I note the same picture.I like this hotel very much!!
good international standard
Everyone was very helpful. It was my first time in Wien. The front desk went out of the way to help. Customer experience was great. There is no Air conditioning. Once window left open, it gets better. I wish they could have at least pedisteal fan on sites.
We liked the Hotel because it was very Clean also the Staff were very helpful. The Breakfast was very good selection for everyone
Excellent breakfasts and very friendly staff. Great location for younger couples as it is very close to the artsy Neubau district with quirky bars and restuarants
the breakfast was fantastic. The staff were very helpful. The fitness centre was inadequate. There were only 2 bikes and 1 cross trainer. No weights at all.
the breakfast was good the location..and the rooms were too small
3 star not a 4
The staff were extremely helpful and thoughtful. Comfortable beds. Excellent location for shopping and sightseeing as the hotel is close to a few types of transportation. I felt that the Wifi should have been free, but at least there is a computer free to use in the lobby.
Excellent hotel, very helpfull staff, we were upgraded to their largest suite, lovely breakfast and tea in the living room in the afternoon.
Quiet room, comfortable bed, great breakfast, good value
We had the Suite Privee which was huge! Warm hotel, friendly, welcoming and in a good location.
Fabulous location and uber cool ambiance in the common areas. Just be sure that if you spring for this hotel, you go for any room except the only single. Big let down in comparison. Although I knew my room would be small, as the only single in the hotel, I was hoping that it would live up or near the design standards of the rest of the hotel. It did not. In addition to be small, the furniture and atmosphere were that of a barely average three star hotel. And although the concierge was generally very helpful, she failed to book the dinner reservation I emailed about ahead of time so I didn't get the booking. The restaurant I ended up at was not great at all!
easy and free wireless internet access with my laptop. very helpful front desk. satisfactory breakfast buffet under this amount of money per room it should be create a room service department which offer food choices for the guests
The staff went above and beyond to answer and facilitate any questions we had.
excellent boutique hotel really worth
Interior of the hotel was very artistic/bohemian. Breakfast was delicious. Staff were very helpful. Hotel in quiet location which is 10/15 minutes walk to metro. Nothing.
kind staffs, clean and comfortable room, easy access to city center (showplaces)
Good overall hotel. Good location.
Hotellet lå sentralt til og hadde greie, men småe rom. Likte ikke at det ble bedt om kontant oppgjør for rommet - de sa at deres betalingsmaskin var deffekt. Dette viste seg og ikke stemme. Vi fikk heller ikke brukt American Express som var det kortet vi helst ville bruke til betaling. Det står at de tar i mot betaling med AM.
The fact that it had a small fridge and kitchen but this was because the rooms are apartments.
Location in proximity to downtown was very good. Walking distance to everything we wanted to see and do. The entrance is a bit unasuming. I was unsure if I was at the right place and you need to ring the bell to gain access to the hotel. Not a big deal though.
The spacious apartment and its amenities.
clean, comfortable,central, friendly staff ....
Liked the homely atmosphere and the grand ye olde worlde ornate decor and antique furniture. Felt traditional, not like a horible 3 star cardboard cut out hotel with no soul.
big apartments I still have not got a bill.
I enjoyed the atmosphere of Hotel Rothensteiner: The decor,grace and charm of yesterday's Vienna with all of the comforts of today: Free WiFi great breakfast and a full kitchenette.
the attitude of the staff lack if internet access
the window was broken and just covered by a plastic sheet which was letting the noise inside.
The hotel is really interesting, like you are in 19th centure, very good disaign, but it was cold and they need pay more attantion for cleaning rooms better.
perfect location, size of the rooms, style of hotel small room for breakfast, noisy in the rooms
The rooms were large and spacious, old-fashioned in a nice way, but with fully modernised bath facilities etc. Very quiet at night. Excellent breakfast. The breakfast room is very small and cramped, but functions reasonably well (and the breakfast is excellent). A proper double bed would have been preferable to two singles pushed together (perhaps some rooms have this, but mine didn't).
The staff serving breakfast were very friendly and pleasant. The rooms were very nice and clean and good sized. The breakfast wasn't the best I have ever had, but it was adequate, and free, so no complaints. The comments of other guests regarding the size of the breakfast room are correct, but we just went down there before 8 and there was plenty of room. There is also a lovely sitting area near the front desk that I think you could sit in and eat. One gentleman at the front desk was not helpful when we asked if he could recommend any restaurants. He told us to go out and look around for ourselves! When we returned, he asked us where we had gone. He then said, oh he really liked the steaks at that restaurant! Why couldn't he have mentioned that in the first place vs. telling us to just walk around and look for ourselves. Another gentleman at the front desk did recommend a restaurant and places to go, and was very helpful, tho. It didn't affect our stay, it was just a contrast to so many of the hotels we have stayed at where the front desk staff bend over backwards to assist you.
readily available Horrible matrass. I have never experienced anything like this matrass. It was almost as hard as the floor! Never will go back there anymore!
Excellent position; room was big, comfortable and very clean. The night staff wasn't particularly nice, but the lady in the morning was charming, as well as the cleaning ladies.
Price. The heating system was not enough to warm the room.
The room was clean. Hotel staff was ok. Close to the centre (15-20 min by walk) No free internet
Nothing. Probably the worst hotel I ever stayed. Extremely noisy, starting with the staff at 5 AM and garbage trucks in the street, poor breakfast and every dish that was supposed to be hot was cold, ridiculous bathroom, ancient bed, cheap furniture, no public parking space, so the 15 euro/day private parking is a must. Absolutely ridiculous price of the room for the value, should be a 2 star hotel. I don't know how some people graded this hotel 10, I agree with the 5 -5,5 grade awarded by other former clients.
Very big room Small bathroom. Not all the staff speak english. You need to use a parking, it is not allowed to park in the street.
The location was good near the train station and near nice bars. The outside of the hotel looks nice but the inside is pretty grim and sorely needs updating. How old was the carpet in our room?! Our room was damp, no central heating, the plug sockets were really dogdy and our ipod charger expoded with their strange electrics. Shower leaked. All in all we didn't enjoy our stay in Vienna and this hotel marred our holiday.
The hotel is close to public transport. The room is lovely and big. Very clean and nice and warm in the winter
Fine big room and comfortable bed. Bathroom was very small
Helpfull staff. Excelent location. Good breakfast, WiFi avaiable in the rooms. Quite place.
poor ventilation at bathroom, more fonic isolation for room needed
Very nice hotel, well kept, and clean. Breakfast was also very good.