Kissimmee Hoteller

Fordeler: Nice hotel, nice pool

Ulemper: Steakhouse inside was very over priced. Thought it would be more of a family like hotel, but is definitely intended for business.

Fordeler: Awesome pool for kids, the steak house, the gators, transportation for Disney overall all the facilities

Fordeler: Swimming pool area

Ulemper: Alcoholic beverage preparation not so good at pool area!!!

Fordeler: Staff was very attentive. Property was beautiful. Rooms were perfect and the pool is amazing.

Ulemper: Extremely overpriced. Resort fees are $20 per day and self parking is $18.00 per day. Resturants are also overpriced. Presentation is beautiful but quality is poor. The $168.00 meal for two at Old Hickory Steakhouse was by far the worst cut of meat we have ever eaten. The side of mushrooms were cold and a hard texture. The wine was the only plus.

Ulemper: We had to wait for a lot of things. It was like they were understaffed.

Fordeler: Clubhouse was nice, but small. Rooms are large and clean. Property is well kept.

Ulemper: A bit confusing since multiple resorts are at one location? Wait time to check in was a bit long. The steakhouse restaurant was entirely booked for a private gathering so we went to the Italian restaurant instead. Food was way overpriced for what was offered. Steak was chewy and underdone when first brought out. Thirty eight dollars for a steak that you could get at The Golden Corral was a bit excessive (IMO). The room was OK, very clean and roomy, but one of the toilets was not working, an electrical outlet cover was cracked in the main living room, and the televisions were tube televisions that I have not seen for maybe 7 or 8 years (really? in 2017??) with very poor reception in all but one. I have stayed at Salamander in VA and this place is not even close to that level of luxury. If Salamander is 5 stasr this resort is a mid 3 (at best).

Fordeler: The spa was amazing. Seriously, one of the best massages I've ever had. It was pricy, but worth it. It is also really nice to find a place that has a 3 bedroom option, and I like that the pools were close to the rooms. The location was nice. The steakhouse on the top floor was pretty and the food was very good.

Ulemper: The rooms themselves were dated and there was a hum coming out of the air register. Honestly, the rooms were fine, but I would in no way consider them 5 star accommodations and I don't think you should go there expecting anything more than clean and comfortable. Room service was very expensive and the hidden fees were not well explained. They agreed to 'try to accommodate' an early check-in, but the room was not ready until 3 and I don't think anyone else's room was ready early, either. They should just say 'no early check-ins' if they cannot really make it happen. We called several times over our 3 day stay to request a shuttle and sometimes no one answered and we'd have to call back repeatedly.

Ulemper: Vi måtte vente på en del ting. Det var som de var underbemannet.

Fordeler: The condos were really nice. Freshly updated. Service was great.

Ulemper: Nothing.

Fordeler: Loved the rooms, so much space and a full kitchen with 2 bathrooms. This is the perfect spot for a nice family vacation. Not only do they have the water park, also paddle boats, shuffle board, mini golf, basketball, four seater bikes plus more, and everything is free!!! So much fun, we will def be back very soon!!!

Ulemper: Nothing, it was perfect

Fordeler: Very spacious condos, plenty amenities including in the cost& resort fee. The children had an amazing time and so did I. Very relaxing and enjoyable.

Ulemper: I didn't like having to leave to go home.

Fordeler: It was a great place to stay. The staff was very friendly and the rooms were very nice. It was a beautiful property and the lagoon was great.

Ulemper: I wish the lagoon was open later than 7pm. By the time we got back from doing anything, it was closed. It rained one day and everything closed down. There wasn't anything to do there on a rain day.

Fordeler: EVERYTHING!!

Fordeler: This place is actually quite nice. The amenities are great, the staff is easygoing and helpful, and the rooms are a good size.

Ulemper: My room had hair still stick to she shower walls and on the tub. Not a lot, mind you, but enough to notice. A doshtowel that had fallen between the counter and stove was overlooked by the cleaning crew, and looked dingy enough, I chose not to retrieve it, and walking through the living room barefoot, I got a couple of small glass shards stuck in my foot. For me, it's not enough to say "hey i need money off", but its enough to at least leave a review so the hotel and other customers know what to expect. Honestly, I'll likely be back, AND bring my family... just think the cleaning crew needs to be more detail oriented.

Fordeler: Waterpark for kids

Ulemper: Tiki bar to stay open after hrs for adults Access to different buildings

Fordeler: Water park for the kids. Nice room.

Ulemper: Waiting for elevator. 10am check out.

Fordeler: I like liki tiki because was clean and have a lil water park, my 4 year old have a great time

Ulemper: The bed was very small

Fordeler: My new husband and I enjoyed our wedding night/ weekend at the resort. Didnt check in til 12am, so we went straight to bed. The rooms were very nice, and equipped with a nice comfy king sized bed. The jacuzzi tub was great for a romantic bath for us newlyweds. The weekend was very hectic for us, so unfortunately we did not get to experience what the resort had to offer. The pool looked great from a distance, and we heard the laughter of children having fun. The tiki bar looked nice as well for the adults. Would definitely recommend this resort for couples or families. Close to the main road of 192 (we live in st cloud), but the resort is off the road to not here traffic. So close to disney, so everyone can enjoy the parks. Got this resort of Kayak for a deal, and definitely worth it!

Ulemper: The pool/ entertainment was surrounded by a few buildings

Fordeler: This property is wonderful for families with kids. The pool was great. I was happy to see the pool lounge/bar being renovated and will have to plan another trip to see the finished product.

Ulemper: We had two separate reservations and was told we could combine in order to not have to change rooms. The elevator was out of service in our building and, because of this, we chose to change rooms. Had the elevator been functioning properly we would not have needed to move.

Fordeler: The kids love the water park. It's great for your money. It have enough on the resort that you don't have to leave. We really enjoyed our stay! !!!

Fordeler: Quiet location, clean lots of restaurants nearby pleasant staff. Good breakfast.

Fordeler: Very friendly staff, clean, and felt safe. The carpet in the halls were somewhat stained. Overall very nice for the money.

Ulemper: The breakfast was average.

Fordeler: We had made reservations at another hotel for 5 days. After checking into that place, we found out that the room was a complete dump. We promptly checked out and got a refund. Called the Palms and was quoted one price. It was a little more than what we were spending on the other room, but after traveling nearly 7 hours and arriving at nearly 9 pm we needed a place to stay. Checked Kayak and the rate was lower than what the hotel quoted. Booked the room online and we were in our room in less than 45 minutes. The staff was friendly and helpful. The facility was very clean. Rooms were spacious and updated. Housekeeping cleaned our room daily during our stay. The breakfast was filling (seemed as if everyone in the hotel ate breakfast every morning!!). It was quite busy for it to be a smaller hotel (maybe due to it being a holiday weekend). There is also a shuttle that goes to the Disney parks. I had no complaints regarding the hotel only towards the many guest. We stayed on the first floor and all the guest had to pass our room to get to the lobby. It got pretty loud early in the mornings which made it difficult to sleep in. My recommendation to the hotel would be to put a sign in the hallway on the first floor for guest passing through to be quiet especially in the mornings. Other than that, we had no issues with the hotel and would definitely stay there again.

Fordeler: The lady at the front desk in the mornings was great! Our air conditioner didn't work and she had it replaced within a few hours of us mentioning it to her. The free breakfast was decent, nothing too special, but it was free.

Ulemper: They were doing some renovations when we were there so there was noise outside at 8:30 am and the pool was closed. But that won't be a problem after the renovations were finished. The pool is pretty small, so I wouldn't plan days of relaxing by the pool because it's simple and small. Our room had a weird musty smell but if you spray some Febreze it's not too bad.

Fordeler: The room was clean and the beds were comfortable. The breakfast in the morning was good.

Ulemper: Nothing

Ulemper: I didn't like the breakfast, specially the oatmeal and the scrambled eggs. The coffee was good!

Fordeler: I liked that there was no extra fees for parking, breakfast, etc like many hotels in the area.

Ulemper: the smell of the room , humid.

Fordeler: The rooms were clean. Nice place for the money.

Ulemper: Rooms were a little small.

Fordeler: Rolig beliggenhet, massevis av restauranter i nærheten hyggelig personale. God frokost.

Fordeler: Svært vennlig personale, rent, og følte oss trygge. Teppet i gangene var litt flekkete. Alt i alt veldig fint for pengene.

Ulemper: Frokost var gjennomsnittlig.

Fordeler: Rommet var rent og sengene var komfortable. Frokosten neste morgen var bra.

Ulemper: Ingenting

Fordeler: Location is excellent

Ulemper: Dated. Small double beds, tiny refrigerator, no ice available nearby

Fordeler: It was relatively close to the parks and didn't cost a ton.

Ulemper: The first thing the staff did was try to get us to visit a time share meal. They acted very annoyed and dismissive when we declined. Our room was fine until we realized our toilet was leaking probably due to a faulty sealing at the base. The staff came the next day to fix it but left all the defiled and dirty towels used to clean and contain the issue in our room as a present for us. When the staff was notified of the remaining filthy towels they were unresponsive. Would not recommend the place.

Fordeler: Location

Ulemper: They have Karaoke four nights per week. My building was probably 1/4 mile from the event. I could hear every singer while laying in bed even though I had ear plugs in. It lasts until midnight. If this would bother you stay away. I saw one review that said the place was quiet. It is on nights without karaoke.

Fordeler: The pool activities and the Karaoke were the most fun for our family to enjoy together. The facilities were clean, and the staff were courteous.

Ulemper: This was my second stay and I rated it as okay. After a long drive into town my room wasn't ready. My family and I had to sit around for over an hour and wait for our room to be available. We went to a presentation for a timeshare and the saleswoman was pushy, rude, and argumentative. We were locked out of our room at one point in our stay. And last but not least, I called for towels at 7 am, and they didn't come until 10. Super slow service. My first experience was great, the second one, not so good.

Fordeler: the rooms where nice size. location is central to all events.

Ulemper: the elevator broke at 430 am and buzzed for 2 hrs out side my bedroom very loud. took staff foever to stop the noise. rooms are not sound proof you here everything. people waiting for elevator talking to the door opening and closing. I had a very poor nights sleep. Then the resort asked if we would be willing to tour facility and buy in to time share, out guide was very nice but the manager of time share division was very rude to us and cocky. I was interested in buying in to this resort till my run in with the manager. He was so rude.

Fordeler: Everything was amazing. . The king suites are definitely the way to go.. the whirlpool tub was everything! Be sure to book the exact amount of days you want though. I tried to book an extra day but was told id have to move to another building because someone was checking in behind us. So we just checked out as scheduled. . But other than that.. wonderful. .

Ulemper: $10 a day resort fee & not enough parking

Fordeler: Beliggenheten er utmerket

Ulemper: Utdatert. Små dobbeltsenger, lite kjøleskap, ingen is tilgjengelig i nærheten

Fordeler: Affordable, good location, quiet, pretty comfortable bed, nice staff, easy parking, sufficient water pressure/heat in the shower.

Ulemper: Dirty bathroom. Lackluster breakfast, but wasn't expecting anything special.

Fordeler: Check in was very fast. The beds are very comfortable and staff was very friendly also got to meet the general manager he went above and beyond to make sure our stay went great will book again

Fordeler: Very friendly and helpful staff

Ulemper: Rooms a little crowded. Carpets need changing. Wifi did not work in the room.

Fordeler: The staff were very friendly, but the hotel was completely average. Nothing special, but also nothing of particular bad note. However, all of this is to be expected from a two star hotel at this price. The price was fantastic and it was close enough to the main parks of Orlando to make it worth your while.

Fordeler: Decent room and clean. Good location for theme parks as well as other attractions. Free breakfast with room and everyone was really nice.

Ulemper: Could use a few more things for the breakfast. Not for the healthy minded.

Fordeler: Good value for the money, located close to restaurants and Disney

Ulemper: There is no safe in the room bring a lock for your suitcase. Breakfast here is very limited but free

Fordeler: Rooms, while small, have nice furnishings, comfortable bed, flat screen tv.

Ulemper: hall rug is very worn, to the point it is showing signs of flooring under. At 2 in the a.m. someone started knocking on the door. When told the front desk no action taken. While the phone has a button for front desk did not work. Breakfast isn't worth chosen this place to stay. Very hard to find behind a closed restaurant and MacDonalds, For the money it is a place t put your head down, but........

Fordeler: Clean

Ulemper: $18.00 resort fee...was excluded but in the fine print of the kayak.com fine print

Ulemper: Room was misrepresented the pictures on the different value sites are not the pics of this hotel it is a sister hotel villa and description is a lie. This is a run down hotel and it was a horrible experience.

Ulemper: When I went to check in there were numerous hotel guests waiting at the front desk. They were all waiting with complaints. While trying to check in, one guest came in and asked if her new room was ready. The clerk at the desk wasn't aware of what was going on. The guest proceeded to show the clerk her neck, which had several bug bites all along her neck. The guest then said that they were having to move rooms because her room had bedbugs and the exterminator couldn't come spray until the room was clear. At that point, I politely asked to cancel my reservation and asked to not be charged for the room. They were polite about the problem and worked to cancel my reservation. I received the refund on my credit card within about a week and a half.

Fordeler: Clean rooms , pools and hot tubs were great

Ulemper: Didn't like breakfast and u had to ask for towels for ur room

Fordeler: I liked the location and the amenities the hotel offered. Cool pool with a tiki bar. room was clean and comfortable

Ulemper: Staff was very unprofessional and lacked experience. All of the staff seemed to be not trained at all or first day on the job. I saw two employees with their shirt off just right outside of the hotel door. Very unprofessional!!!!! Not to mention our door didn't close properly and it wasn't treated as a priority. In the end, the hotel needs new employees or train to the ones they have properly. Also, maybe fix a few things around to really bring the place to its full potential.

Fordeler: Leaving and Coming home to sleeping in my own bed.

Ulemper: there were many things about this hotel, that i did not like. For one it was the cleanliness of the rooms. the first room we went in had cockroaches. as soon as i turned the light on, a cockroach ran across the couch. Then i complained and they said it was a palmetto bug….um no the fu.. it wasn't. i live in florida and i know what they look like. And that sir was a cockroach. secondly the rooms were so flithy. the air vents were so disgusting, and there was mold on the shower head. common sense would tell them not to use plastic shower heads, because they grow mold inside and out. the thing looked like it had never been cleaned. we found hair on the comforter, from who knows how many guests ago. The lobby is very nice and it will have you thinking that, your room will be just as beautiful. WRONG it is very dated and you can see the stains in the carpet and upholstery. Also they would not give me a refund, because when i first got there, they said i was there for an hour already. which was not true, we switched rooms in less than an hour and then decided this was not the place for us to stay. Overall the experience was just horrible, do not make the mistake and book this hotel.

Fordeler: Pools,hot tubs and close to the parks

Ulemper: Breakfast eggs and potatoes every morning no breakfast meats how much eggs and potatoes can a person eat

Fordeler: The area where it was located was ok.

Ulemper: They didn't tell me about a resort fee until i checked in did they tell me. The carpet looks really dirty, they should change it. The elevators are old and not well kept. There was NO WATER on vending machines. The bathroom door in our room was all scratched and not well painted. By mistake i went to the 4th floor and it had a discousting odor. Overall this hotel should just take better care of their rooms and elevators and hallways. The room space was good but i just felt uncomfortable and not clean. Woulnd't stay here again unless they took better care of their hotel and INFORMED ME OF ANY FEE'S BEFORE ARRIVAL.

Fordeler: Nice resort. Clean.

Ulemper: Only two elevators for 7 floors, sometimes took a while. Renovating. Bed was not the comfiest. Did not have a flat-screen like in the pics/description.

Fordeler: Rent

Ulemper: $18.00 Hotellavgift ... ble ekskludert men i det som står med liten skrift på kayak.com fine Skriv ut

Fordeler: The pools were very nice and adult as well as kid friendly. They also had putt putt which was fun.

Ulemper: The hallways smelled like smoke. The room was not cleaned well and somedays not at all. Our sheets were not changed in the five day stay. There was meldew in the bathroom. The tub did not drain well nor did the sink. The water taste is awful. Many areas in the city filtered the water, but this hotel did not filter the room water.

Fordeler: Easy access to Walt Disney World and centrally located.

Ulemper: Breakfast consisted mainly of various type of bread, like bagels and rolls, with a bulk yogurt bowl and hard boiled eggs. No hot food. Traffic is heavy around this location.

Fordeler: The room was clean and included all kitchenware in the kitchen, which was nice since we cooked our own meals. The pool is great, also.

Ulemper: The front desk clerk at check in was friendly but not very effective at his job. Check in took 30 minutes! I had 2 reservations and the 2nd room was for my brother and his family. He didn't check my ID, or my sister-in-law's ID when he took our credit cards. Later, my mother approached the same clerk, never having met him before, and asked for a spare key, which he gave her without asking for ID and despite her name not having been added to the room. The first night of our stay my car was broken into and things were taken from my car. I called the front desk, and the young lady was not even sympathetic and told me to call the police myself. Later, I called the front desk make them aware of the police report and asked to speak to a manager. The manager was not available, which was fine with me. I was aware the hotel was not liable, even for their lack of cameras in parking area . They sent over a security guard, who arrived on the defense. He said he was the only guard on duty for the whole property but there was no way a break in could happen. The guests across from us also filed a police report for their vehicle being broken into also, I told him. He insisted it was not true and since my window hadn't been broken, there was no way someone accessed it. He kept saying we were lying. He got very loud and offensive at that point, in front of our children, and I asked him to leave. He kept yelling and getting closer to my brother, insinuating he was going to get physical with him for insisting we were telling the truth about the break in. The guard repeatedly said "there are no cameras and this is between us." We felt threatened, until my brother finally asked him to leave and he did. The next morning, the front desk staff was rude, as if we were trouble makers. Nobody ever apologized, which is all we were after all along.