Kissimmee Hoteller

The resort was beautiful and with the Observatory type enclosure over all the hotel, restaurants, shops and convention center any rain or bad weather was a non issue. The resort fee for free water, electronic paper and gymnasium use should have been optional not mandatory.

The unique experience of the hotel. It is unlike any other hotel in Florida. The cheerleaders. I had no idea they would be staying at the hotel. It was like staying in a dormatory. Doors slamming all night long.

There was one assistant manager who was very good. He at least made an effort. Many other staff were very nice. Kind of feel bad because not sure how long the hotel can stay in business with the bandaid repairs they're making. First room = no internet. Assigned to second room, still no internet. Said they were working on it. Four days of working on it with no results. Furniture, fixtures, and equipment falling apart and general wear and tear was unacceptable. Priced very low, but you don't even get what you paid for. At checkout informed manager again about internet and she did nothing to reduce the bill.

it was pretty cheap for being right outside of Disney. There are plenty of restaurants and food stores nearby. The pools were nice and they do a family friendly movie in the indoor pool at night. Their nature park was cute to walk around They spent a lot of their money on the nature park.. which is nice but they should invest in deep cleaning the rooms. They definitely cleaned every day but the bathroom had some rusty/mildew spots.the sheets had a low thread count and we were very itchy. Outlets were hard to find which is an issue in this electronic age

It was inexpensive and relatively close to Disney. The walls were not insulated and we could hear children in next room. The cable TV signal was weak or the TV itself had a bad display and it made Monday Night Football almost unwatchable.

Location Hard bed . Musty smell, staying near Disney no Disney channels. 10 channels.

The price of $35 a night for labor weekend was a good value. Covered pool was great for Florida rain showers and heated to 100 degrees. Just make sure your kids keep the water out of their mouth as its recirculated water and not the cleanest. Check in was pleasant. Watch out for time share trap after you check in they will attack you! No maid service. Couldn't get room cleaned or new towels for nothing. Except check out day when they harassed you from 7am to 11am wanting to clean the room before check time. Rooms were dated Dressers disgusting, we kept our clothes in our luggage. The beds were very comfortable. People complained about bugs but jeez it's Florida we have bugs, even in the nicest cleanest homes. Beware of time share desk at front lobby. Called front desk several times about no maid service they said they would send someone but no one ever came (until check out day).

Location was OK. From the beginning there was a bad smell on the hotel. The room was not very clean. Horrible bed with a lot of noises every time I moved. Filthy bathroom. Toilet not working. Has to call more the 2 times for maintence to come and check the toilet. Safe was locked before with got in. I had to stay 1 more night but they wanted to charge almost over twice as I paid with Kayak.

Nice person at desk. The place is in need of repair. The toilet paper holder was falling out of the wall. Generally shabby. Didn't want to touch anything. Looked like the sheets weren't washed. Yuck.

Think I got bit by bed bugs.

Location Feels kind of insecure Breakfast is terrible

The bathroom shower was clogged. When I arrived the TV was on. I turned it off and it would not turn up again. I told this to the manta the check out and he did not say anything.

Proximity to Disney. If this is the only way for you to go, I guess it's an option, we were just passing through - but I really think staying in this dump would ruin the rest of your Disney experience. Bugs. Smells terrible. Sketchy people. Not enough parking. I think I've seen this place on "COPS"

When checking in I was charged an additional fee.

If you plan to visit Disney World and Universal for whole day and gonna stay here only for night then it is good. Close to eateries and WDW and Universal

Refrig must have had a leak as the floor was wet infront of it. Bath room mirror was damaged. Rugs were worn. Property needs a serious update.

Got bit by spiders during the night. Room smelled like mildew. Bathroom mirror needs replaced bathroom door knob did not function properly.

There's a pool onsite and when we walked into our room, the towels looked extremely clean - bright white. Most of the staff were friendly, except the people in the sub shop there across from reception/registration Thought this hotel was closer to the airport than it actually was, but it was still 20 mins w/o traffic. Chose this one b/c we had an early morning flight and it was $85. You get what you pay for here, but assuming that the $35 hotel would have been the same. Just parking, you see people hanging out in the parking lot after 9pm which made me uncomfortable. Once you enter the building you see how old and run down this place is. Our room was okay, but then we saw the ants in the bathroom and them on the table in the room. I was ready to just get out of there. Thankfully we were there just to sleep and left VERY early. Spent less than 8 hours, which was more than needed. Stay away if you can. There are better hotels in the same price range and I'd pay more not to stay here

Run down and sketchy at night.

I liked that when a problem did arrive the staff tried their best to make things okay. When we first got to the hotel we found many roaches in our room. When we told the staff they didn't seem phased by it like they already knew the problem was there. The beds were not clean, there were many different stains on the bed sheets. The breakfast wasn't good, and there wasn't much variety. I would say that if anyone would like a clean and get your money's worth hotel then do not go here because you will not enjoy yourselves here.

Rude and didn't care that they overbooked rooms Dirty, bad odor and staff was rude

Front desk staff friendly and helpful. Booking.com very helpful with refund. Checked out a number of rooms, but couldn't stay in any of them...VERY MOLDY, MUSTY ODOR!!!! Our eyes stung just entering the rooms.

Staff /Wifi The first room was very outdated and smelled of mildew .Very nosiy you could hear the workings running their carts in the morning, people talking outside your room ..No outlet ,no fig, no microwave, sink was falling out of the wall. BEWARE OF BUG-THE ROOM WAS FULL OF THEM!!!! WE FELT LIKE WE HAD BUGS ALL OVER OUR BODY'S. We ask to be changed to a different room which really wasn't any Bette!!!. Definitely needs some upgrading.

The staff were nice, and the location was pretty good. The free breakfast was the strangest I've ever seen, it was located in an Asian restaurant that was next to the lobby area. Fried rice, spaghetti, white bread for toast, and grills for frying eggs, with not much else.

Close to Disneyland The breakfast was only white bread, Fruit Loops cereal, and oatmeal. Didn't appreciate the surprise extra "resort fee" of $18 for 2 nights when you arrive. Very run down place (sink knob falls off), no alarm clock.

Staff

The price Rooms smelled like wet carpet really bad

It was a good price and location. The Wifi was non-existant, room could use updating.

It was easy to get in and out of and it was right off the main strip. The maid staff would fold my sons blakets and use them to make the bed he was always excited to see how they were set when we got back The rooms needed some updating. The ceiling was leaking in the bathroom and it looked like mold growing. Also there was mold in the light fixture in the bathroom. The door sometimes wouldn't stay latched. The fridge was leaking and there was no microwave.

Pool, cleaning lady they nice No microwave refrigerator was not that cold room need paint job

It was close to the parks. Convenient location. Staff at check in was EXTREMELY rude and unwelcoming. Beds were small and uncomfortable. Carpets were old and smelly. Walls are paper thin.

Hotel was clean Cleaning staff opened up door and tried to enter room before checkout time while we were still asleep. I do not want to wake up on vacation to see a stranger looking at me while I am in bed.