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Front desk is delightful and knowledgeable -- but over-tasked. Location is amazing if you are visiting Schoenbrunn and using the UBahn metro. Restaurant wait staff are pleasant and prompt! They kept the eating area clean and the coffee flowing. The breakfast offering is actually quite good with plenty of variety and fresh items. Concierge is also Front-desk clerk. This makes for an uncomfortable scenario when you need guidance, but have a line of other waiting patrons behind you (check-out/in, market purchases, key problems, etc.) In the afternoon, there is a bar that is not associated with the restaurant -- and they are quite rude. Actually quite ridiculous. I was berated over (after having purchased) ordering a coffee! After 4 days stay and daily ordering of coffee, I felt attacked and insulted by these two "gentlemen" on our last day in Vienna. They left much to be desired.
Smart offer for the upgrade from the reception, colors, food, service in the restaurant. I missed the shoe machine and / or shoe polishing sponge.
It's only a short walk to Schoenbrunn Castle where there is so much to see & do. Great way to spend time outdoors getting on to European time after flying all night from Canada!
The bed was exceptioanlly comfortable and the room was very clean with good facilities. The restaurant was not cheap but it had great food. Close to public transport too.
All the staff can speak english, this is very helpful to international visitors.
Hotel itself, staff Breakfast (too expensive)
We were very impressed by the proffesionalism showed to us by the receptionist of the Hotel, Lena, who really went out of her way to assist us in every way. The Hotel is also very conveniently situated near th Schonbrunn Palace and the Metro station, from which, it only takes 10minutes to get to the centre.
Cosy rooms Location staff/service Lack of minibar in the room
it's good hotel & near to the down town the rooms are comfortable you could stay at this hotel for business trips
Very helpful, professional and nice staff, clean and modern room with good equipment, e.g. Tea/Coffee Maker. Close to Schönbrunn Palace, backery and metro station.
Staff very friendly and helpful and did their job very well. Very good value for money. Rooms tidy, not too large, but certainly not small.
Design solution which made nice atmosphere during our stay. Room was not warmed before our coming.
Very friendly and helpful staff. Clean, spacious, well presented rooms.
Spaciouse rooms, very good breakfast, nice design, good transport communication poor quality of soap in the bathroom, no shampoo
Comfortable hotel in interesting old factory building (its in the name you see!) Short walk to U-bahn with short trip to city centre.
Rooms are modern, clean and functional, if somewhat small in size. Having the restaurant across the courtyard is convenient and the food, service and prices at the restaurant is very good. On-site parking at hotel is convenient and not overpriced. Access to the U-bahn is convenient. Double rooms are somewhat small. Triples are more reasonably sized with much larger bathrooms.
We had a really pleasant stay. The staff has been friendly and the room was clean and comfortable. Breakfast was good, and we had the possibility to use the internet cable connection for free. The hotel is really close to the city center, just 3 stops with the underground. The location is very nice, an old factory locted in a hidden court.. I will for sure recommend it to my friends. i would suggest to add some channels in english for the room's television.
Staff was very helpful. Breakfast was very good. Easy access to city centre via U Bahn.
nice staff, location close to U-bahn, room was large enough, clean, was nice to stay there
Very friendly staff, quiet room, good breakfast, nice building, WLAN access, 4th bed (in bedroom with 3 beds was ready on arrival) No complaints
We liked this hotel,almost everythihg were fine,but the bathroom ventilation was so poor and it was really embarrased for 3 of us. The breakfast was great. The bathroom size is too small, it was uncomfortable after shower to put clothing on.
So convenient to U6 transportation in and out of the city. Breakfast choices were very good. Room was on noisy street.
large room, new furniture,well connected to the city center by public transportation, good free public parking in front of the hotel.The staff was very helpful and offered a gift to their guests at the end of their stay. no fruits(except those from the yoghurt ) and vegetables at breakfast
The weather was very hot during the first three days and the room was not equipped with air conditioner.
The room was very clean, modern and spacious. It also got a lot of natural light. The windows also open to the outside. The staff were very helpful and friendly.
Excelent location, very clean, kindness of staff, everything was perfect!
the Kindness of the staff the Breakfast
Minutes from the Schonbrunn Palace and a metro stop which made the commute into town easy. Our room faced the street side, but with the windows closed this wasn't a problem (we chose this room over the smaller courtyard room). Typical continental breakfast served and not too expensive parking available, which was a plus.
The friendly staff, good breakfast, clean and quiet rooms. Good location, close to the U-bahn. We have been staying there for many years when in Vienna and enjoy the walks in Schoenebrunn Park.
the intimacy of the room. NA
Traffic noise but it was no problem for me as I sleep well anywhere
Excellent service. Floor of our room was creaky. In room should be a water heater.
This is a nice cozy pension very close to Schonbrunn Palace. Although it is on a busy street, all the rooms face inward to a courtyard so it is very quiet and peaceful. The breakfasts were average. There is an elevator. Subway to city center very close. The nearby Heitzing district is a lot of fun to explore on foot.
the position of the pension and the services
Visited Schonbrunn Palace. I picked the pension becasue it was close It 100% met my expectations for the price.
Location was good Breakfast was very limited. No curtains or shower holder in the bathtub
The hotel staff is very friendly and helpful. The rooms are big and clean and the location is very good opposite a Metro station. The breakfast was very good. We had an excellent stay at this hotel and we highly recommend it.
Room is very clean and nice. Breakfast is good cald buffet. Some people smoke open room beside lobby, so hotel litle bit smells
Location, connection to public transport, cleanliness
I really liked that it was just in two-minute walk from the underground and the tram stop. The staff spoke good English and were quite friendly. The room was spacious. The room looked quite basic - simple furniture, carpet, curtains. The absence of a minibar (which I usually use to keep a bit of foodstuff) was rather inconvenient. The hairdryer sounded terrible - so noisy that I was afraid to wake up the neighbours and the power point in the bathroom didn't work. The breakfast was OK, but could be better if they added fried or boiled eggs.
The park near the hotel for a 4star hotel, no climate, very small and sheep TV, Car park expensive, Wi-Fi Expensive (10€/24hrs !). Everything is acceptable for an hotel in the city center but this hotel was in the middle of nowhere.
close to my company and friendly staff Gartenhotel 2
very close to where I needed to be the room was very hot, the reception staff was not impressive and one day upon returning to my room my closed suitcase was open and my clothes messed up (but nothing was missing)
Nothing.. This Hotel look very old compared with foto posted in his web site
Visited my cousin in Vienna and the hotel is near her home. She recommended it. Good choice.
Kind staff, rich international breackfast, nice garden. I strongly reccomend it. Ten minute far from the metro station. Need to change two metro lines to reach the center. But the metro is only five minutes far
Modern, clean, and comfortable with relatively big bathroom. good breakfast.
The hotel is situated in a very quiet tiny area of Vienna. The rooms are spacious enough. Supermarket is situated on the ground floor.
Near the underground, clean and not old-fashioned room
Very friendly and helpfull staff. Comfortable room. Breakfast same every day.
New hotel, clean rooms with modern design. Free WI-Fi would be very useful
Very quiet location, easy access from highway, has a garage, good restaurant Tv set small, no wireless access to internet