Location ... close to San Marco Square Service was poor. Room facing is poor.
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
The staff was very rude. Not the standard for a 5 star hotel.
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
When we were checking-out the money for our staying the hotel took twice from my credit card.
Everythig was absolutely perfect!!!!!!!
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
fine hotel with fair price -
The hotel staff were cold and rude. The room service was very poor.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
Friendly, great service,comfortable room Difficult to find hotel
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
Fin beliggenhet. Alt var veldig bra, men dyrt.
Starhotels Splendid Venice har en perfekt beliggenhet i Venezia, nydelige rom inspirert av Venezia's kultur og historie. Hotellet har en meget konfortabel og gjestfri salong.
Flott standard Senga var "oppskrytt" - stod beskrevet som myk fjærmadrass, men var langt i fra noen myk seng - hard som "stein"...
beliggenhet bättre rumstäd och frukostbord
Hotellet lå fint til med kort avstand til de ulike severdighetene. Det var rent og personalet var serviceinnstilt. Hotellet og hotellets restaurant lå ved kanalen der Gondolene stadig gled stille forbi. Her var det mulighet både for opplevelser og avslapping/rekreasjon. Nei, her var det ingenting å klage over.
Bra frokostservering, sentral plassering, grei service Litt vanskelig å finne frem, må ha en enklere forklaring på hvor hotellet ligger i forhold til enkleste ankomstvei. Ble plassert i et anneks, uforbredt på dette, gi info om dette på nettet. Sjekk at lyspærer er i orden!
En fantastisk beliggenhet i hjertet av Venezia. God standard, flott hotellresturant ved kanalen!
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
Fantastic hotel with a stunning location in Venice.
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
location,design,very friendly staff nothing
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
i like the design of the hotel and the staff were very friendly and very helpful No
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
ALL of the staff were excellent in their attitude, courtesy and commitment - absolutely first class. The food was outstanding - the best hotel food we have tasted in years. No
We had a deluxe room overlooking the lagoon - wonderful position, beautiful large room, charming staff. Our second visit and we'll be back.
Very good locatiion and fantastic view ! Neatly decorated room and nice breakfast room with canal view. Quick service.
The location was excellent, the view from our room was Grand. The cafe setting in front was not occupied by guests or customers enough, empty when other places had more customers, not sure how hotel could remedy it. Also the key to the room while impressive would have made us a target if we had dropped it somewhere, perhaps changing to a bar coded card would be better served to guests.
Staff was uniformly professional. Perhaps a bit more warmth. Professionalism tends to leave relationships a bit rigid.
this hotel was 5 minutes walk from St Mark,s square and the view from the balcony was stunning.
Much better hotel than any other 4 star hotels I stayed at Venice before
excellent service, excellent location none
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
Location. View of rooms facing the canal.
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
The hotel is located right in the middle of the tourism.boat access was simple and walking along waterfront at night was delightful. Hotel room was small but upgraded bathrooms were clean and nice. Gym was high tech with treadmill bike and weights but many runners opt for the waterfront unless too late in the day and the crowds make it impossible to get around Upgrade carpets and Bedspreads tv had very spotty reception Ac unit would click 3times and turn on
Location Breakfast Very dirty furniture.
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
It is a great place to stay because it is a stone throw away from St. Marks Square. The water bus that took us to the airport stopped right in front of the hotel, which made the it easy for us to travel to the airport with our big suitcases.
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
Ypperlig beliggenhet. Utrolig bra service, visste tydeligvis hva de drev med. Rommet var fint med alt du kunne ønske, pluss at det var kjempestort. Dyrt var det hellre ikke. Anbefales!
Sentral beliggenhet, flott rom. Grei frokost. Veldig bra med Aircondition på rommet. Gode senger. Bedre frokost med grove brødsorter. Bedre juice system (lite hygienisk med mugger).
Service og fasiliteter
Sentral beliggenhet. Kort vei til Marcusplassen. Det ligger en hyggelig resturant like ved hotellet. Frokosten er ikke den beste. Vanlig kaffe er ille. De serverer trakte kaffe som smaker ille.
Meget hyggelig personale som bidro til å gjøre oppholdet lykket, flott rom av god standard og fleksibilitet i forhold til barn. Bra beliggenhet i en flott og sentral del av Venezia.
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
Location & staff. The staff is excellent and very friendly. Cost.
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
Excellent service and hotel location. Constantly felt a part of Venice
location location location the hotel staff - do like they care but they really don't!
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
Meals on the balcony overlooking the Grand Canal and the location. No
Meget sentralt i Venezia. 1 minutt til Markusplassen. Meget god og hyggelig service. Nei
Nærheten til gondolhavn/stasjon samt til Markusplassen
Veldig sentralt og koselig utsikt til gondolparkering med av/på-stigning. Det var veldig lytt til naborommet (hadde dør imellom, som kunne åpnes til dobbeltrom) var så lytt at man kunne høre lyder fra toalett, hørte når man snudde seg i sengen osv.
Hotellet ligger like ved Marcus plassen og litt tilbaketrukket, så det var stille og rolig. Sengene var utrolig gode. Spisesalen ligger helt nede ved kanalen med utsikt til gondoler som dupper i vannet. Hotellet er vanskelig tilgjengelig for handikappede. Flere av rommene er absolutt ikke tilgjengelig for rullestol brukere.