Location Breakfast Very dirty furniture.
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
The room was beautiful, the staff were friendly and helpful, and the location was perfect for reaching all the sites in Venice that we wanted to see. none.
All personal were really good
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
The front desk staff were excellent. They were always friendly and helpful. The location for this hotel can't be beat. It is on the water with an amazing view and close to St. Mark's. Venice is beautiful but you are always lost on the winding streets. We never had a problem finding our hotel again because of its location. We had a very cool high tech shower but it leaked.
The view, the location and the room.
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
Starhotels Splendid Venice har en perfekt beliggenhet i Venezia, nydelige rom inspirert av Venezia's kultur og historie. Hotellet har en meget konfortabel og gjestfri salong.
Flott standard Senga var "oppskrytt" - stod beskrevet som myk fjærmadrass, men var langt i fra noen myk seng - hard som "stein"...
Fin beliggenhet. Alt var veldig bra, men dyrt.
Very clean and beautiful hotel. Recently renovated a year ago. Personable and friendly Multi-lingual speaking staff. Convenient access to San Marco Square, Oltrex, other shopping, eating, and sightseeing places. Would have been a great time saver for us if they knew of multiple various local restaurants, times open, and locations to suggest to guests for consideration. The one (and only) place they did suggest had great food and somewhat formal service and was easy to find.
We stayed in a "superior" double room in the main building on 11th October. The room was small, dark and terribly cold. The bathroom was also cold. We asked for some heating, but the manager refused and argued that the heating will be switched on only end of October. So we froze horribly the whole night. The hotel should control the heating by the temperature and not by the calendar date.
Our biggest concern when booking a hotel for Venice was finding a hotel near the bus (vaporetti) to avoid dragging the suitcases. We could not have asked for a better location than hotel Paganelli. The stop San Marco/San Zaccaria was 200m from the hotel. The room was clean and spacious. The room smelled weird but I would guess that all the hotels in Venice smell the same due to the humidity from the water.
everyone was very pleasant & helpful/great location nothing
Recently refurbished rooms so very clean. Great value for money. Fantastic location, just 5 mins walk to St Marcs Sq. Really happy with our whole stay. Shame the roof top was out of bounds due to under construction
that its right bang opp st mark/st Zaccaria water taxi stop.........it cant get more central than this hotel............it is so convenient you step out and your in the madness.........tourist / restaurant / water taxis / st marks square is just 5 mins walking distance.....i also stayed in another hotel inside but the experience here was just too good.........their breakfast was also excellent....we got one of the sea view suites which overlooks the port.....its really amazing........the size of the rooms were really good......i recommend this hotel to anyone........ya but i stayed in the new wing which is on the st marks port............... there was this Chinese guy (i think he was the night manager)after 9.00 pm........he was rude and had too much attitude.......the whole hotel staff was so nice but only this guy had a big problem......
centrally located. very helpful concierge a little loud on the street side.
the decoration in the room and the location of the hotel is great!! but the floor of the hotel is not smooth~~
We were lucky to be allocated a spacious room and the location is excellent.
Bra frokost. Hyggelig betjening. Dagligstue med tv. Sentral beliggenhet.
Triveligt hotel med utmerket beliggenhet !
Meget vennlig betjening. Godt renhold. Hyggelig rom.
Sentrumsnært hotell med god standard og renhold. Hyggelig og hjelpsomt personale.
Very nice staff, great location, close to all facilities in Venice.
Meget hyggelig personale som bidro til å gjøre oppholdet lykket, flott rom av god standard og fleksibilitet i forhold til barn. Bra beliggenhet i en flott og sentral del av Venezia.
Ypperlig beliggenhet. Utrolig bra service, visste tydeligvis hva de drev med. Rommet var fint med alt du kunne ønske, pluss at det var kjempestort. Dyrt var det hellre ikke. Anbefales!
Sentral beliggenhet. Kort vei til Marcusplassen. Det ligger en hyggelig resturant like ved hotellet. Frokosten er ikke den beste. Vanlig kaffe er ille. De serverer trakte kaffe som smaker ille.
Sentral beliggenhet, flott rom. Grei frokost. Veldig bra med Aircondition på rommet. Gode senger. Bedre frokost med grove brødsorter. Bedre juice system (lite hygienisk med mugger).
Service og fasiliteter
Rommet vårt var stort og flott. God beliggenhet kun 5 min gange fra Markusplassen. Hotellet var flott og pompøst, men.... Frokosten ble servert på eget rom for oss som bodde i anekset og var mindre bra, personale var mer opptatt av å vaske opp enn å servere. Tomt for rundstykker i 10 minutter før etterfylling, tomt for skinke og ost - ikke etterfyllt den tid vi spiste frokost. Rommet og bad flott, men ene kran på bide virket ikke. Dusjhode oppe på vegg 90% tett, håndholt dusj virket ok. Ingen hylle i dusj til å sette shapo/såpe på, måtte stå på gulvet. Ifølge beskrivelse for hotellet var det takterrasse, denne var ikke tilgjengelig for oss i annekset. Sisterne på toalett lekker. Noe innestengt lukt på rommet.
Koselig og meget sentralt hotell . Hyggelig personalet som oppgraderte vårt rom til "canalview". Trivelig krysningspunkt for gondolturer.
Veldig hyggelig personale og sentral beliggenhet. Noe mørkt interiør.
Alt, totalopplevelsen var den beste på vår reise av 5 hoteller i Italia. Hotellet er veldig sentralt, ikke langt fra kanalen, Marcus plassen, etc og likevel rolig. Pluss for en veldig hyggelig restaurant i bakgården.
Sentral beliggenhet i forhold til severdigheter og kommunikasjon
Meget sentralt hotell! Hyggelig personale.Flott bad. Litt dårlig utvalg på frokosten
Fantastisk rom, romslig med høy standard.
Hotellet ligger like ved Marcus plassen og litt tilbaketrukket, så det var stille og rolig. Sengene var utrolig gode. Spisesalen ligger helt nede ved kanalen med utsikt til gondoler som dupper i vannet. Hotellet er vanskelig tilgjengelig for handikappede. Flere av rommene er absolutt ikke tilgjengelig for rullestol brukere.
Nærheten til gondolhavn/stasjon samt til Markusplassen
Meget sentralt i Venezia. 1 minutt til Markusplassen. Meget god og hyggelig service. Nei
Veldig sentralt og koselig utsikt til gondolparkering med av/på-stigning. Det var veldig lytt til naborommet (hadde dør imellom, som kunne åpnes til dobbeltrom) var så lytt at man kunne høre lyder fra toalett, hørte når man snudde seg i sengen osv.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
Friendly, great service,comfortable room Difficult to find hotel
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
The hotel staff were cold and rude. The room service was very poor.
Nært til Markusplassen. . Ved ankomst kom resepsjon med feilaktig informasjon antakeligvis for at vi skulle velge hotellets restaurant fremfor andre restauranter i byen. Hotellet sa at det ikke var mulig å få plass på noen andre restauranter i byen, men at det heldigvis var ledig i hotellets restaurant til en pris av 55 euro pr pers. Først sa vi ja til dette, men avbestilte kort tid etterpå da vi skjønte at hotellet feilaktig sa at det ikke var ledig andre steder. Hotellets representant ble tydelig irritert, og satte oss opp i en press-situasjon ved å si at de hadde hyret ekstra folk. Denne behandlingen likte vi svært dårlig. Vi valgte å spise på en restaurant i byen. Masse ledig, og til halvparten av prisen.
Meget rent, venligt personale, og let at få hjælp af personalet. Lidt kedeligt, (men også sjovt), at de forventede jeg var en tysk mand.
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
fine hotel with fair price -
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
When we were checking-out the money for our staying the hotel took twice from my credit card.
Location was great. Hotel was beautiful.
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Location ... close to San Marco Square Service was poor. Room facing is poor.
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Everythig was absolutely perfect!!!!!!!
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
i like the design of the hotel and the staff were very friendly and very helpful No
Fantastic hotel with a stunning location in Venice.
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
location,design,very friendly staff nothing
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
Effektiv inn- og utsjekking, hyggelig og hjelpsomt personale. Lite hotell med intim atmosfære. Lekker og velassortert frokostbuffet. Et lite "trappetrinn" inne på rommet (207) burde vært merket med at det var nivåforskjell. Fort gjort å snuble der!
Alt var meget bra. Nei
Sentralt. Hyggelig betjening