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When we were checking-out the money for our staying the hotel took twice from my credit card.
Location ... close to San Marco Square Service was poor. Room facing is poor.
Location was great. Hotel was beautiful.
Everythig was absolutely perfect!!!!!!!
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
fine hotel with fair price -
The hotel staff were cold and rude. The room service was very poor.
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Friendly, great service,comfortable room Difficult to find hotel
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
Flott standard Senga var "oppskrytt" - stod beskrevet som myk fjærmadrass, men var langt i fra noen myk seng - hard som "stein"...
Starhotels Splendid Venice har en perfekt beliggenhet i Venezia, nydelige rom inspirert av Venezia's kultur og historie. Hotellet har en meget konfortabel og gjestfri salong.
Fin beliggenhet. Alt var veldig bra, men dyrt.
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
The room was beautiful, the staff were friendly and helpful, and the location was perfect for reaching all the sites in Venice that we wanted to see. none.
All personal were really good
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
Location Breakfast Very dirty furniture.
It is a great place to stay because it is a stone throw away from St. Marks Square. The water bus that took us to the airport stopped right in front of the hotel, which made the it easy for us to travel to the airport with our big suitcases.
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
The view, the location and the room.
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
location,design,very friendly staff nothing
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
i like the design of the hotel and the staff were very friendly and very helpful No
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
Fantastic hotel with a stunning location in Venice.
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
beliggenhet bättre rumstäd och frukostbord
En fantastisk beliggenhet i hjertet av Venezia. God standard, flott hotellresturant ved kanalen!
Hotellet lå fint til med kort avstand til de ulike severdighetene. Det var rent og personalet var serviceinnstilt. Hotellet og hotellets restaurant lå ved kanalen der Gondolene stadig gled stille forbi. Her var det mulighet både for opplevelser og avslapping/rekreasjon. Nei, her var det ingenting å klage over.
Bra frokostservering, sentral plassering, grei service Litt vanskelig å finne frem, må ha en enklere forklaring på hvor hotellet ligger i forhold til enkleste ankomstvei. Ble plassert i et anneks, uforbredt på dette, gi info om dette på nettet. Sjekk at lyspærer er i orden!
Service og fasiliteter
Sentral beliggenhet, flott rom. Grei frokost. Veldig bra med Aircondition på rommet. Gode senger. Bedre frokost med grove brødsorter. Bedre juice system (lite hygienisk med mugger).
Ypperlig beliggenhet. Utrolig bra service, visste tydeligvis hva de drev med. Rommet var fint med alt du kunne ønske, pluss at det var kjempestort. Dyrt var det hellre ikke. Anbefales!
Sentral beliggenhet. Kort vei til Marcusplassen. Det ligger en hyggelig resturant like ved hotellet. Frokosten er ikke den beste. Vanlig kaffe er ille. De serverer trakte kaffe som smaker ille.
Meget hyggelig personale som bidro til å gjøre oppholdet lykket, flott rom av god standard og fleksibilitet i forhold til barn. Bra beliggenhet i en flott og sentral del av Venezia.
location location location the hotel staff - do like they care but they really don't!
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
Location & staff. The staff is excellent and very friendly. Cost.
Excellent service and hotel location. Constantly felt a part of Venice
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
Meals on the balcony overlooking the Grand Canal and the location. No
Nærheten til gondolhavn/stasjon samt til Markusplassen
Hotellet ligger like ved Marcus plassen og litt tilbaketrukket, så det var stille og rolig. Sengene var utrolig gode. Spisesalen ligger helt nede ved kanalen med utsikt til gondoler som dupper i vannet. Hotellet er vanskelig tilgjengelig for handikappede. Flere av rommene er absolutt ikke tilgjengelig for rullestol brukere.
Meget sentralt i Venezia. 1 minutt til Markusplassen. Meget god og hyggelig service. Nei
Veldig sentralt og koselig utsikt til gondolparkering med av/på-stigning. Det var veldig lytt til naborommet (hadde dør imellom, som kunne åpnes til dobbeltrom) var så lytt at man kunne høre lyder fra toalett, hørte når man snudde seg i sengen osv.
Rommet vårt var stort og flott. God beliggenhet kun 5 min gange fra Markusplassen. Hotellet var flott og pompøst, men.... Frokosten ble servert på eget rom for oss som bodde i anekset og var mindre bra, personale var mer opptatt av å vaske opp enn å servere. Tomt for rundstykker i 10 minutter før etterfylling, tomt for skinke og ost - ikke etterfyllt den tid vi spiste frokost. Rommet og bad flott, men ene kran på bide virket ikke. Dusjhode oppe på vegg 90% tett, håndholt dusj virket ok. Ingen hylle i dusj til å sette shapo/såpe på, måtte stå på gulvet. Ifølge beskrivelse for hotellet var det takterrasse, denne var ikke tilgjengelig for oss i annekset. Sisterne på toalett lekker. Noe innestengt lukt på rommet.
Koselig og meget sentralt hotell . Hyggelig personalet som oppgraderte vårt rom til "canalview". Trivelig krysningspunkt for gondolturer.