The staff was very rude. Not the standard for a 5 star hotel.
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
fine hotel with fair price -
Location ... close to San Marco Square Service was poor. Room facing is poor.
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Everythig was absolutely perfect!!!!!!!
When we were checking-out the money for our staying the hotel took twice from my credit card.
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
The hotel staff were cold and rude. The room service was very poor.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
Friendly, great service,comfortable room Difficult to find hotel
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
Starhotels Splendid Venice har en perfekt beliggenhet i Venezia, nydelige rom inspirert av Venezia's kultur og historie. Hotellet har en meget konfortabel og gjestfri salong.
Fin beliggenhet. Alt var veldig bra, men dyrt.
Flott standard Senga var "oppskrytt" - stod beskrevet som myk fjærmadrass, men var langt i fra noen myk seng - hard som "stein"...
Hotellet lå fint til med kort avstand til de ulike severdighetene. Det var rent og personalet var serviceinnstilt. Hotellet og hotellets restaurant lå ved kanalen der Gondolene stadig gled stille forbi. Her var det mulighet både for opplevelser og avslapping/rekreasjon. Nei, her var det ingenting å klage over.
En fantastisk beliggenhet i hjertet av Venezia. God standard, flott hotellresturant ved kanalen!
Bra frokostservering, sentral plassering, grei service Litt vanskelig å finne frem, må ha en enklere forklaring på hvor hotellet ligger i forhold til enkleste ankomstvei. Ble plassert i et anneks, uforbredt på dette, gi info om dette på nettet. Sjekk at lyspærer er i orden!
beliggenhet bättre rumstäd och frukostbord
Lå sentralt v fergene 20 meter fra S Angelo, NB! dette er viktig når du skal ta ferge dit, ikke kjør til S Marco som alle sier når de ser adressen, kjør til S Angelo. Mye bråk fra air-condition og plagsomme duer og spurver ved frokosten ute i hagen.
Nær flyplass med god standard......... Transport flyplass dårlig organisert.............
Beliggenheten og det sjarmerande typiske Italienske fra gamle dager. I det stora hele var det bra service og mat. Konsekvens på vasking og ferdigstillende av rom for kvelden kan bli bedre. Personalet kan også være litt mer positive og se kunden i sentrum.
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
i like the design of the hotel and the staff were very friendly and very helpful No
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
location,design,very friendly staff nothing
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
Fantastic hotel with a stunning location in Venice.
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
Service og fasiliteter
Sentral beliggenhet. Kort vei til Marcusplassen. Det ligger en hyggelig resturant like ved hotellet. Frokosten er ikke den beste. Vanlig kaffe er ille. De serverer trakte kaffe som smaker ille.
Ypperlig beliggenhet. Utrolig bra service, visste tydeligvis hva de drev med. Rommet var fint med alt du kunne ønske, pluss at det var kjempestort. Dyrt var det hellre ikke. Anbefales!
Meget hyggelig personale som bidro til å gjøre oppholdet lykket, flott rom av god standard og fleksibilitet i forhold til barn. Bra beliggenhet i en flott og sentral del av Venezia.
Sentral beliggenhet, flott rom. Grei frokost. Veldig bra med Aircondition på rommet. Gode senger. Bedre frokost med grove brødsorter. Bedre juice system (lite hygienisk med mugger).
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
location location location the hotel staff - do like they care but they really don't!
Location & staff. The staff is excellent and very friendly. Cost.
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
Excellent service and hotel location. Constantly felt a part of Venice
Meals on the balcony overlooking the Grand Canal and the location. No
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
Hotellet ligger like ved Marcus plassen og litt tilbaketrukket, så det var stille og rolig. Sengene var utrolig gode. Spisesalen ligger helt nede ved kanalen med utsikt til gondoler som dupper i vannet. Hotellet er vanskelig tilgjengelig for handikappede. Flere av rommene er absolutt ikke tilgjengelig for rullestol brukere.
Veldig sentralt og koselig utsikt til gondolparkering med av/på-stigning. Det var veldig lytt til naborommet (hadde dør imellom, som kunne åpnes til dobbeltrom) var så lytt at man kunne høre lyder fra toalett, hørte når man snudde seg i sengen osv.
Meget sentralt i Venezia. 1 minutt til Markusplassen. Meget god og hyggelig service. Nei
Nærheten til gondolhavn/stasjon samt til Markusplassen
Koselig og meget sentralt hotell . Hyggelig personalet som oppgraderte vårt rom til "canalview". Trivelig krysningspunkt for gondolturer.
Rommet vårt var stort og flott. God beliggenhet kun 5 min gange fra Markusplassen. Hotellet var flott og pompøst, men.... Frokosten ble servert på eget rom for oss som bodde i anekset og var mindre bra, personale var mer opptatt av å vaske opp enn å servere. Tomt for rundstykker i 10 minutter før etterfylling, tomt for skinke og ost - ikke etterfyllt den tid vi spiste frokost. Rommet og bad flott, men ene kran på bide virket ikke. Dusjhode oppe på vegg 90% tett, håndholt dusj virket ok. Ingen hylle i dusj til å sette shapo/såpe på, måtte stå på gulvet. Ifølge beskrivelse for hotellet var det takterrasse, denne var ikke tilgjengelig for oss i annekset. Sisterne på toalett lekker. Noe innestengt lukt på rommet.