the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Fantastic hotel with a stunning location in Venice.
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
location,design,very friendly staff nothing
i like the design of the hotel and the staff were very friendly and very helpful No
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
Good hotel, far from the attraction but there are shuttle for the other side where the attractions are. The shuttle every 30 mins until midnight The staff are professional but rude somtimes.
The architecture and the friendly staff The spa seems to be a myth. Dont go on the hotel organised tour of glass 'factory' at Murano, instead visit yourself with 42 public boat.
Location (quiet away from the tourist throng), large room (we booked a suite) and the view across to the Piazza San Marco. The hotel run a free shuttle which runs between the Palladio and the Palazzo Bauer Hotel. Price. Then again, Venice is expensive all round.
Great location on an island opposite St Mark's Square (free shuttle to St Mark's Square takes 2 min), very quiet yet an ideal starting point for walks in the city or trips to other islands, great views, rooms very clean and in excellent condition, very attentive staff, charming garden
The best personal service I have ever encountered -wonderfully helpful staff No
Friendly & Helpfully Staff.Hotel Building with a difference. The Gardens & Peace & Quiet Good transport links & so close to all the amenities. Private boat across the Canal Some of the Carpets appeared old and sad. On arrival from the Airport not be able to find the gate to the private boat at the sister Baur Hotel. Had to go by water bus which went all around the canal before recching the opposite bank.
The Garden view The room service should be avaliable until the mid night
The location Lighting in the room was very poor. One could not read. The customer service was terrible
Breakfast was excellent.The courtesy boat to and from Venice was a great bonus.Staff were very pleasant and helpful
The breakfast was wonderful and the service was very personal - the concierge personally showed us up to our room, which made us feel like we were the only ones staying the hotel. The service was also very prompt - we left the room in the evening for 5 minutes and came back to find our bed already turned down for us. The location was excellent, too. Although you must get on the vaporetto to reach tourist attractions, the island of Giudecca is so quiet and peaceful - it is well worth hopping on the vaporetto a few stops - plus the station is literally right in front of the hotel.
The hotel was clean and beautiful. The staff was very friendly and knowledgable of their town so they could tell us the best places to go. We had dinner 1 night in the hotel dining room and it ws one of the best meals we had on our trip. Our stay was totally enjoyable.
A beautiful, luxury villa in a perfect location in Venice. The upgraded room was such a treat and the morning concierge was so helpful. Unfortunately, we didn't realize the drain in the jaccuzi tub didn't work and by the time they fixed it, it was too late to use
The position of the hotel beside the grand canal. The decoration of the entrance hall. Comfortable bed and nice bathroom. Staff very friendly and helpful. The bedroom was rather small for the price of the room and windows looked out on very narrow canal. Prices are expensive in Italy but we felt that the hotel we stayed in in Bologna was much better value for money.
Everything. The room was exceptional in every way. The hotel itself was truly amazing and in a fabulous location. You werent too close to the tourist areas in that you had the peace and quiet, but in easy walking distance to the tourist areas - I truly had the best of both worlds. The staff were brilliant also.
Beautiful building in a very good location. Fairly quiet, but reasonably close to centre. Very friendly and helpful staff, and a well designed triple room which afforded more privacy than many.
The location on the Grand Canal was very nice. They had a beautiful patio there. There was also a waterbus stop just at the hotel. The room for which I paid over $400 per night was a small cell with a very high window which was useless. Told me this was their "standard room." For 50 Euro more they found me a "superior room". It had a window, but looked over a flat rooftop into a wall. Find out about the room before booking.
location right on the Grand Canal by vaporetto stop and traghetto crossing the price of the room was very high for its size and outlook
Everything - Terrace on the Grand Canal
Absolut extraordinary hotel . It is a must if you se Venice . Great Location, and the building is in great condition . 10+ for this hotel . I would recommned this to any one . Great Experience
,staff,adjacent vaporetto stop,location,style. poor lighting inroom
Perfect access to Ca Rezzonico vaparetto stop- about 25 metres from hotel door. Elegant beautifully presented rooms in a well refurbished Palazzo. where everything was new and well appointed. The internet acces was out of order for 3 days during stay. The rooms had very high-tec features and no instructions provided, e,g, jacuzzi in bath and room temperature control.
The most elegant hotel we ever stayed at. Authentic renovation, beautiful decoration, attention to detail, exquisite breakfast. Truly a 5 star establishment. N/a
Very helpful and friendly staff, and nice morning breakfast! A little expensive considering the size...
The staff are truly wonderful, and the rooms are very nice. We also loved the location of this hotel, only a short walking distance from the Accademia waterbus stop.
The hotel is well situated in a quiet location on a secondary canal but close (2 minutes walk) to the Grand Canal. Our room was to the front overlooking the canal. If all rooms arent it is worth asking for this. It is a beuatiful location and outlook. The room and bathroom were smallish but perfectly adequate. The staff, especially at reception, were friendly and helpful.
The staff were most welcoming and helpful. The location was excellent - next to a relatively quiet canal and far enough off the main tourist drag to be peaceful, yet only a two minute walk from Accademia Bridge, so within easy reach of all main attractions. We paid extra for a room with a canal view, which was delightful. A pre-dinner glass of wine on the balcony was an ideal and enchanting way to relax after a tiring day of sight-seeing. Tea/coffee making facilites in the room would have been a bonus.
The quiet area and its proximity to local attractions. The buffet breakfast was awesome too! My room was rather small. Could have been bigger. When I asked if we could upgrade when we checked in, the guy didn't want to bother and told us to ask the morning shift.
The breakfasts were very good and the location was excellent. The room decor was lovely.
Very central.Comfortable and clean. Excellent breakfast. Good value-for-money.
The room was absolutely spotless and very handy to Accademia bridge Not really too much to do around the area of this hotel without walking to San Marco/Rialto etc
Location is great. Computer in lobby for internet connection. Would appreciate them adding a workout room... 2-3 treadmillw and some free weights would be adequate with a TV to watch while exercising. Printer for the internet connection and add a second computer station as we often had to wait over 30 minutes to check our email and airline bookings, etc.
Breakfast taken seriously - a pleasant well furnished room -staff dressed in impeccable whites -location -good as being near Accadenia bridge , it is well placed for easy access to both sides of the city TV set up was too complicated to use -but we would not have used the facility to any great extent
Jeg var fornøyd med beliggenheten til hotellet. Det var enkelt å finne. Jeg likte ikke at jeg ble henvist til et annet bygg enn resepsjonen.
'Pets allowed' in this hotel only means small size dogs allowed. This caused severel rounds and inconveniences before we were offered a room in an adjecent building with our larger dog. The room was ok but not the type of hotel room we booked and paid for.
location Room was too cluttered with furniture. Hotel wants to sell everyting (eg wifi access)
We loved everything about this aristocratic hotel. It was so photogenic, quiet, and beautiful. We found our room to be comfortable and lovely. The breakfast was in a elegant room full of antiques, The food was very good with great coffee, juices, fruits, breads, eggs, etc. The location was away from the mobs of tourists but easy to get to,and it was easy to walk or take the vaporetto to other parts of Venice. We arrived by the Alilaguna at the Zattere stop. It was then a very easy walk of about five minutes to the hotel. We departed by water taxi from the front courtyard. The Accademia area around this hotel is interesting and there is so much to explore. It is scenic and much quieter than the St. Mark's area. We loved everything!!!
I liked the location on the Zattere very much and the traditional atmosphere of a small elegant Venetian hotel. There was nothing I disliked during my week-long stay.
Pensione Accademia meet all my expectations. The smallish single that I had was comfortable, well appointed and had everything that I needed after the willing staff made some requested furnishing changes. The staff went out of their way to please and make me comfortable. The pensione is located nicely on a smaller canal just before it runs into the Grand Canal. There was some disturbing early morning horn blowing from barges passing by my window turning into the Grand Canal from this smaller canal. Otherwise my room was mostly quiet except for some room to room sound. The wall separating my room from the next could be better sound proofed.
Beautiful location, good staff, very nice hotel Very poor hair-drier
The staff was very friendly and informative. They quickly tell you about the facilities of the hotel as soon as you check in, and give you a map of the city identifying the key lamdmarks and places to visit. The ambience of the hotel was excellent! Directions to the hotel from the nearest drop-off point, which is the Accademia.
The room was beautiful, breakfast great,location fantastico! Climbing three flights of stairs
Friendly and professional staff, quiet and comfortable room, very clean, hearty breakfast. This hotel is located in Dorsoduro, which is quieter and less crowded than the San Marcos or Rialto areas, where most of the attractions are. However, an able bodied person can easily walk to these areas and can even walk to the train station if needed. Plus, there are many good restaurants nearby. This hotel appears to be well managed as evidenced by its well disciplined staff and orderly facilities. Very glad I stayed here. Nothing.
Excellent staff and location, nice and quiet. Short walk to major attractions. Lovely garden and courtyards, with its own boat docking, (excellent for taxis). Views of canal from room. Beautiful dining room and lounge, very Venetian. check out time of 12 which is nice. will use again. no lift, so stairs only, but porter carries your luggage
The facility was very clean and confortable. Great location near major tourist attractions (15 min walk from Piazza San Marco) The staff was very friendly and helpful with any queries we had. They booked a baroque concert for one night and informed us about discounts in a couple local restaurant/bar. The breakfasts were very good with a variety of options for everyone's taste... and excellent price considering that it was right during the Carnival and for Valentine's day weekend. We had a lovely stay and will definitely recommend this hotel.
Helt utmerket rom for pengerne. Rent og pent. Vanskelig å finne på nattetid. Ellers helt OK.
Hotellet lå sentralt i forhold til de fleste severdigheter. Standarden var enkel, men det var rent på rommet. Var bladt de billigste hotellene vi fant i byen. Forokto på nabohotell også bra. Enkel standard og ganske lytt.
sentralt for kunstintresserte Lite navneskilt
Jeg likte veldig godt beliggenheten. Frukosten var veldig god. Hyggelig å bo på i litt upolert hus. Satte stor pris på at det var rent. Jeg likte ikke at ytterdøren til hotellet stod åpen hele dagen og til kl 23.00 om kvelden.Det er ingen vakt og det er helt greit om døren hadde vært låst! Hvem som helst kunne vandre inn i hotellet!
Et greit budsjett-hotell med sentral beliggenhet i forhold til attraksjoner, kort vei til Vaporetto og Grand Canal. Frokosten er bedre enn forventet, da denne blir servert av nabo-hotellet, som er 3-stjerners. Vårt rom var romslig, men dette kan variere. Noe slitt rom/ interiør, spesielt baderommet, som i og for seg er fullverdig, men på siste verset... Resepsjon er i hotellet på motsatt side av gata.
Fantastic location - nice area - good restaurant - friendly staff.
Location excellent: easy to get to and from hotel and the restaurant on the canal is a wonderful place to eat as you can watch all the activities on the water. As the sun goes down it becomes even more spectacular. Good vegetarian food available. Great pastry chef, I recommend the biscotti.
Good location, friendly staff. I would recommend this hotel.
The overall service levels provided was fairly satisfied. There is no elevator, so we had to drag our suitcases up the stairsroom. The hotel rooms have a musty smell to them and tend to be dark and dirty.
A very nice Hotel, nice continental breakfast with chocolat cake, blueberry pie, meat, cheese, yoghurt, toast, fresh orangejuice and fruit. The little closed garden was perfect, you could eat beakfast there in the morning. The hotel staff speaks excellent english and there is free internet in the lobby, plus you can get very cheap vouchers for the gondola's! when you walk two streets further you can gross over the grand canal with an italian "thaghetto" ( this is a small boat wich takes you to the other side of the canal) it only costs 0,50 eurocents!!! Very nice bathrooms also in the hotel, though the one in our room was very small. plus the hotel isn't that far from the Piazza le Roma ( bus station) only a 10 minute walk across two bridges. It's a 15 minute walk from the railwaystation Santa Lucia, but you have to cross 3 bridges. We had the best stay ever! the only thing that wasn't so nice was the fact that there where a lot of stairs in the hotel, but this is in every hotel in italy because of the flooding that accurs every once in a while. that's why most Italian hotels and houses start from the first floor. but they also have rooms on the ground floor so it's also good for elderly people, you just have to ask!
reasonable price for the services provided; tasty cappuccino and espresso in the morning In the middle of October it is cold in the bathroom.
central location. Small outside breakfast area.Friendly and helpful staff. It was a small, family-run business and they got to know us during our short stay there.
Good location, handy to vaperetto stop and in a nice area, not too touristy. Very friendly, helpful staff. Room was very basic - blinds didn't fully shut, shower so was tiny you could barely turn around and tv didnt work (not that you need it in Venice!) But for the price in Venice it wasnt bad and worth it for the location and the lovely garden for breakfast.
We appreciated the free use of internet in the room off the lobby as well as the storage of our bags before check-in and after check-out. The staff was very kind and friendly. Breakfast was basic, but the coffee was served fresh to order which was a plus. Also, the location was great because it was outside the chaos of the main areas, but still close enough to everything. Unfortunately we did not have control of the air conditioning in our room and we were not able to use the TV.
location, comfortable bed, convenient bathroom, helpful staff
Very friendly staff and great location. Along our street there were a very nice restaurant and blues bar with attentive and polite staff. The rooms were comfortable without being spectacular.
Staff friendly & helpful, breakfast good, room big enough to stay three people. Really quiet to sleep at night. Just a little far away from railway station especially when pulling heavy baggages.
Bra pris, fin beliggenhet, hyggelig personale, oppgradering til dusj på rommet uten tillegg i prisen Fikk dobbeltrom og ikke twin-rom selv om dette ble skrevet i bestilling
Det var lett å finne hotellet, bra beliggenhet. Bra frokost og service. Rent rom.
helpfull staff, decent location in a quite area close to the Santa Lucia train station, nice rooms Nothing
The lobby and breakfast area needs to be renovated. Hotel staff informed us that it was a non smoking hotel however we could smell smoke in our room and in the hallways.
The hotel is very nice and clean. Good location, near the bus station and vaporetto-station.
The location of the hotel was fantastic - away from tourist hell but near enough to walk anywhere. The rooms were incredibly clean and although basic in style - the towel rail was a god send for wet clothes and shoes! The hotel is very basic. It is clean and the rooms themselves were well decorated but it did feel like we stayed in a glorified hostel.
The hotel is close to local bars so it's perfect for those wanting to go out and live Venice's nightlife. And it's in a quiet area at the same time.We really enjoyed our stay and staff was helpful. No complaints at all.
The location is wonderful. Heating system and air conditioning are not interchangable. Seriously uncomfortable.
beatiful art deco style with spa bath and very convenient to water vaporettos -not cheap but very luxurious
A stylish and comfortable hotel well located but away from the crowds - helpful staff - good breakfasts Nothing!
The hotel staff could not be more helpful with any questions I had about Venice. The location is excellent for access to the shopping areas and St Marks square just over the Accademia bridge. The rooms did not have tea making facilities but this did not detract from our stay.
Reception staff very helpful. The breakfasts were very good and having breakfast al fresco was very pleasant. The hotel has been open for 7 years and is at an age when some of the fittings and decorations need renewal or attention. The air conditioning in our room was a little noisy, one of the bathroom lights did not work, and the much-vaunted 'sunrise alarm clock' did not illuminate. There was a 'funny' with the lift doors which meant that sometimes it got stuck on one of the floors, resulting in some long waits. On one day the chambermaid did not leave spare toilet paper.
great location - near the main attractions but quiet rooms very dark although very comfortable.
very conveniently located. helpful, efficient staff. big room, very nicely appointed. the price--our frinds stayed at anotherhotel in the sme area that was very nice but much less expensive
Friendliness of staff, room and facilities No
Attentive and helpful staff. Good breakfast. Room next to lift and some noise when in use. General room lighting a bit low.
Staff very helpfull, room large and clean, design and confortable, very quiet,ideal location, pleased by the welcome ( bottle of Chamapagne!)
The staff make this hotel exceptional. They are friendly, knowledgable, and focused on making your stay enjoyable. The breakfast buffet and evening happy hour were exceptional. You may think being a distance from Piazza San Marco is a negative. Just the opposite. The location is perfect. Away from the very crowded center yet close enough to easily (for Venice) get to all the must-see areas. Highly recommend this hotel. There was nothing we did not like.
Bra hotell. Litt utenfor hovedstrømmen av turister. Problemer med dusjen på badet ble fulgt opp med en gang. God service.
Nydelig beliggenhet, hyggelig og rolig område med butikker og kafeer. Delikat og gjennomført innredning, stort rom, ingen støy, pent og romslig bad, enkel men god frokost. Personalet i frokostrommet virket irritert og travel (til tross for få gjester) og det manglet bestikk og matsorter. Dette var den eneste negative opplevelsen, og bedre og mer gjennomført service i frokostrestauranten ville hevet opplevelsen av hotellet.
The location is brilliant. Breakfast is nothing to speak about - coffee, tea and a bun is not really breakfast but the location made up for this.
Perfect location and very friendly helpful staff Our "honeymoon suite" only had a bath - no shower.
Pleasant staff especially Paul the evening attandent. He is Venitian and offered tons of info about Venice and sites we should visit-charming gentleman. Hotel location was 5 min from the car park and 5 min walk to an evaporato stop. We paid a premium for a room with a canal view and it was large, clean, and with a great view-sunsets out the front windows. Also continental breakfast included. We had great warm weather, but we had to ask for the air conditioning to be turned on-they accomodated our request. For the most part, I enjoyed my stay, and would probably stay there again. We were on the third floor and there wasn't an elevator. This can be a challange for lots of americans-Europeans are used to it. One day we didn't have hot water, and there were only 6 rooms in the hotel? We weren't offered any compensation, but by the afternoon, it was available. One of the canals next to the hotel is an entrance to the Grand Canal, and during the week, in the early morning., there's lots of boat traffic. They beep their boat horns to let other boaters know they are coming around the corner.-maybe 20-25 boats every morning for about a half hour. Also the bathroom doesn't offer an enclosed shower only a "shower wand",with no shower curtain, so the floor gets very wet.
It's a beautiful facility and the keepers were very accomadating and friendly. N/A
Spacious room and located right by the canal. Offers a good view and good service. It was extremely difficult to find. Even with the map provided by the hotel, no one was able to explain the exact location. It would be good if the map provided names of restaurants/ stores as landmarks, as this would be much easier. It took me over an hour to locate the place!!!
Staff very friendly and helpful. Room spotless. Location very handy to bus station and in a nice area. Felt very safe walking around area even late at night. Breakfast delivered very punctually to room. Would definitely stay there again. Some noise from guests upstairs - creaky floors or some people are just very heavy footed. Steep stairs - no lift but this seems to be typical of venice.
We had a lovely large room overlooking the canal with two floor-to-ceiling windows that opened out to a "French balcony" Paul was extremely helpful and gave us lots of advice on what to do and see in Venice.The location was superb - walking distance to everything in the city, but not in a congested area - lots of restaurants close by.
Excellent value, we got a free upgrade to the 'honeymoon suite' which was lovely so dont know how big the standard rooms are but ours was fab. Hotel staff v helpful in giving us ideas for where to visit, nice breakfast delivered to room. Overall exellent and got far more for our money than epected to in Venice.
Quiet place, good beds, big rooms, some rooms have a nice view to the canale. like many things in Venice - also hotels are very expensive, no price reduction for children ;-((
Nice and spacious room, new bathroom, nice view. Very friendly and helpfull staff. Air conditioning functionig very good. Easy to find, not far from bus terminal. In general, very nice small lovely hotel.
We liked the location. It was close to the ship and bus terminal. We had trouble finding it. It needs a larger sign that is visable from the street. We would have liked at least one English TV station.
The location of the hotel was very good. It is located on a quiet canal not far from the Academia Bridge and a 10 minute walk from the bus station. The staff were very nice and most spoke English. The Hotel has an old world feel to it. It was clean and the room was spacious with a lovely view of the garden out back. We had a private bathroom that was very acceptable. Overall the hotel has a bit of a 'worn' feeling to it, and the beds were O.K. but not that comfortable. For the price, I think that breakfast should have been included.