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I thought the hotel staff was extremely pleasant and accomodating. Everything was terrific, however, there was one item to note. One evening while sitting in the bar lounge we ordered an appetizer. For 30 Euro's we got what one could only describe as a match-stick sized spring roll. I thought the portion and price were not consistent. However, the breakfast bar was fantastic.
friendly staff, excellent breakfast (very nice terrace!), nice room (though a bit small), good design,
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Good location. Staff friendly & helpful. Breakfast excellent. Service always readily available. Room small & expensive for what it was. Air conditioning iffy.
i like the design of the hotel and the staff were very friendly and very helpful No
Very quiet room and very stylish/modern interiors. Breakfast was very good, too. Not particularly
location,design,very friendly staff nothing
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
Very helpful and friendly staff, excellent and quiet location, well equpped and comfortable room with a beautiful view Bathroom on the small side
kindness of the staff they where working in our hallway with more than 5 persons, ceilings opened etc.
Very central location to all that Venice offers and yet the right side of the Grande Canal to get away from all of it and unwind. Right next to Salute water taxi stop. Room was fabulous and staff were very attentive
Fantastic hotel with a stunning location in Venice.
The staff make this hotel exceptional. They are friendly, knowledgable, and focused on making your stay enjoyable. The breakfast buffet and evening happy hour were exceptional. You may think being a distance from Piazza San Marco is a negative. Just the opposite. The location is perfect. Away from the very crowded center yet close enough to easily (for Venice) get to all the must-see areas. Highly recommend this hotel. There was nothing we did not like.
The hotel is well situated in a quiet location on a secondary canal but close (2 minutes walk) to the Grand Canal. Our room was to the front overlooking the canal. If all rooms arent it is worth asking for this. It is a beuatiful location and outlook. The room and bathroom were smallish but perfectly adequate. The staff, especially at reception, were friendly and helpful.
Location is great. Computer in lobby for internet connection. Would appreciate them adding a workout room... 2-3 treadmillw and some free weights would be adequate with a TV to watch while exercising. Printer for the internet connection and add a second computer station as we often had to wait over 30 minutes to check our email and airline bookings, etc.
Very helpful and friendly staff, and nice morning breakfast! A little expensive considering the size...
Breakfast taken seriously - a pleasant well furnished room -staff dressed in impeccable whites -location -good as being near Accadenia bridge , it is well placed for easy access to both sides of the city TV set up was too complicated to use -but we would not have used the facility to any great extent
The room was absolutely spotless and very handy to Accademia bridge Not really too much to do around the area of this hotel without walking to San Marco/Rialto etc
The breakfasts were very good and the location was excellent. The room decor was lovely.
The staff were most welcoming and helpful. The location was excellent - next to a relatively quiet canal and far enough off the main tourist drag to be peaceful, yet only a two minute walk from Accademia Bridge, so within easy reach of all main attractions. We paid extra for a room with a canal view, which was delightful. A pre-dinner glass of wine on the balcony was an ideal and enchanting way to relax after a tiring day of sight-seeing. Tea/coffee making facilites in the room would have been a bonus.
The quiet area and its proximity to local attractions. The buffet breakfast was awesome too! My room was rather small. Could have been bigger. When I asked if we could upgrade when we checked in, the guy didn't want to bother and told us to ask the morning shift.
The staff are truly wonderful, and the rooms are very nice. We also loved the location of this hotel, only a short walking distance from the Accademia waterbus stop.
Very central.Comfortable and clean. Excellent breakfast. Good value-for-money.
great location - near the main attractions but quiet rooms very dark although very comfortable.
very conveniently located. helpful, efficient staff. big room, very nicely appointed. the price--our frinds stayed at anotherhotel in the sme area that was very nice but much less expensive
Staff very helpfull, room large and clean, design and confortable, very quiet,ideal location, pleased by the welcome ( bottle of Chamapagne!)
The hotel staff could not be more helpful with any questions I had about Venice. The location is excellent for access to the shopping areas and St Marks square just over the Accademia bridge. The rooms did not have tea making facilities but this did not detract from our stay.
Attentive and helpful staff. Good breakfast. Room next to lift and some noise when in use. General room lighting a bit low.
A stylish and comfortable hotel well located but away from the crowds - helpful staff - good breakfasts Nothing!
Friendliness of staff, room and facilities No
Reception staff very helpful. The breakfasts were very good and having breakfast al fresco was very pleasant. The hotel has been open for 7 years and is at an age when some of the fittings and decorations need renewal or attention. The air conditioning in our room was a little noisy, one of the bathroom lights did not work, and the much-vaunted 'sunrise alarm clock' did not illuminate. There was a 'funny' with the lift doors which meant that sometimes it got stuck on one of the floors, resulting in some long waits. On one day the chambermaid did not leave spare toilet paper.
beatiful art deco style with spa bath and very convenient to water vaporettos -not cheap but very luxurious
The location is wonderful. Heating system and air conditioning are not interchangable. Seriously uncomfortable.
A beautiful, luxury villa in a perfect location in Venice. The upgraded room was such a treat and the morning concierge was so helpful. Unfortunately, we didn't realize the drain in the jaccuzi tub didn't work and by the time they fixed it, it was too late to use
The position of the hotel beside the grand canal. The decoration of the entrance hall. Comfortable bed and nice bathroom. Staff very friendly and helpful. The bedroom was rather small for the price of the room and windows looked out on very narrow canal. Prices are expensive in Italy but we felt that the hotel we stayed in in Bologna was much better value for money.
location right on the Grand Canal by vaporetto stop and traghetto crossing the price of the room was very high for its size and outlook
Perfect access to Ca Rezzonico vaparetto stop- about 25 metres from hotel door. Elegant beautifully presented rooms in a well refurbished Palazzo. where everything was new and well appointed. The internet acces was out of order for 3 days during stay. The rooms had very high-tec features and no instructions provided, e,g, jacuzzi in bath and room temperature control.
Beautiful building in a very good location. Fairly quiet, but reasonably close to centre. Very friendly and helpful staff, and a well designed triple room which afforded more privacy than many.
,staff,adjacent vaporetto stop,location,style. poor lighting inroom
Everything - Terrace on the Grand Canal
Absolut extraordinary hotel . It is a must if you se Venice . Great Location, and the building is in great condition . 10+ for this hotel . I would recommned this to any one . Great Experience
Everything. The room was exceptional in every way. The hotel itself was truly amazing and in a fabulous location. You werent too close to the tourist areas in that you had the peace and quiet, but in easy walking distance to the tourist areas - I truly had the best of both worlds. The staff were brilliant also.
The location on the Grand Canal was very nice. They had a beautiful patio there. There was also a waterbus stop just at the hotel. The room for which I paid over $400 per night was a small cell with a very high window which was useless. Told me this was their "standard room." For 50 Euro more they found me a "superior room". It had a window, but looked over a flat rooftop into a wall. Find out about the room before booking.
The most elegant hotel we ever stayed at. Authentic renovation, beautiful decoration, attention to detail, exquisite breakfast. Truly a 5 star establishment. N/a
Excellent staff, peaceful but accessible for the sights of Venice.
Everything about this hotel was wonderful.
Breakfast is served in the beautiful garden. Friendly staff. Quiet place. Interior of rooms is poor enough. There are no teapots in the rooms. No room service is provided. As a whole the hotel doesn't correspond to level of 4 stars.
Our accomodations on the first floor with garden view; the garden; location away from the main tourist crowd but within easy walk or vaporetto ride to everything. nothing
friendliness of staff, Garden and large balcony Lock broken on the balcony door
view, quiteness, comfort, very nice shower, friendly staff.
the staff were brilliant and the hotel was very stylish and superbly positioned for access to the sites but really peacful and quiet
Beautifully decorated Long walk from Train Station
We had a large, comfortable room with a view of the canal and the church. Hotel has a pleasant garden. Friendly, helpful staff. Good location, near to San Basilio vaporetto stop, convenient for attractions in the Dorsoduro area. A few caffes and osteria nearby but not far to walk to find whatever you need. Would definitely recommend it and will consider coming again.
The location was easy to access from the vaporetto stop and only a short vaporetto ride from the main tourist areas but the majority of people in the hotel vacinity were locals.
A lovely bedroom, light and spacious, beds firm but not painfully so. friendly and helpful staff. breakfast coffee not v. hot (but we should have spoken to the staff)
Jeg var fornøyd med beliggenheten til hotellet. Det var enkelt å finne. Jeg likte ikke at jeg ble henvist til et annet bygg enn resepsjonen.
'Pets allowed' in this hotel only means small size dogs allowed. This caused severel rounds and inconveniences before we were offered a room in an adjecent building with our larger dog. The room was ok but not the type of hotel room we booked and paid for.
The room was beautiful, breakfast great,location fantastico! Climbing three flights of stairs
We loved everything about this aristocratic hotel. It was so photogenic, quiet, and beautiful. We found our room to be comfortable and lovely. The breakfast was in a elegant room full of antiques, The food was very good with great coffee, juices, fruits, breads, eggs, etc. The location was away from the mobs of tourists but easy to get to,and it was easy to walk or take the vaporetto to other parts of Venice. We arrived by the Alilaguna at the Zattere stop. It was then a very easy walk of about five minutes to the hotel. We departed by water taxi from the front courtyard. The Accademia area around this hotel is interesting and there is so much to explore. It is scenic and much quieter than the St. Mark's area. We loved everything!!!
Pensione Accademia meet all my expectations. The smallish single that I had was comfortable, well appointed and had everything that I needed after the willing staff made some requested furnishing changes. The staff went out of their way to please and make me comfortable. The pensione is located nicely on a smaller canal just before it runs into the Grand Canal. There was some disturbing early morning horn blowing from barges passing by my window turning into the Grand Canal from this smaller canal. Otherwise my room was mostly quiet except for some room to room sound. The wall separating my room from the next could be better sound proofed.
Friendly and professional staff, quiet and comfortable room, very clean, hearty breakfast. This hotel is located in Dorsoduro, which is quieter and less crowded than the San Marcos or Rialto areas, where most of the attractions are. However, an able bodied person can easily walk to these areas and can even walk to the train station if needed. Plus, there are many good restaurants nearby. This hotel appears to be well managed as evidenced by its well disciplined staff and orderly facilities. Very glad I stayed here. Nothing.
I liked the location on the Zattere very much and the traditional atmosphere of a small elegant Venetian hotel. There was nothing I disliked during my week-long stay.
Excellent staff and location, nice and quiet. Short walk to major attractions. Lovely garden and courtyards, with its own boat docking, (excellent for taxis). Views of canal from room. Beautiful dining room and lounge, very Venetian. check out time of 12 which is nice. will use again. no lift, so stairs only, but porter carries your luggage
The staff was very friendly and informative. They quickly tell you about the facilities of the hotel as soon as you check in, and give you a map of the city identifying the key lamdmarks and places to visit. The ambience of the hotel was excellent! Directions to the hotel from the nearest drop-off point, which is the Accademia.
The facility was very clean and confortable. Great location near major tourist attractions (15 min walk from Piazza San Marco) The staff was very friendly and helpful with any queries we had. They booked a baroque concert for one night and informed us about discounts in a couple local restaurant/bar. The breakfasts were very good with a variety of options for everyone's taste... and excellent price considering that it was right during the Carnival and for Valentine's day weekend. We had a lovely stay and will definitely recommend this hotel.
location Room was too cluttered with furniture. Hotel wants to sell everyting (eg wifi access)
Beautiful location, good staff, very nice hotel Very poor hair-drier
Good location, friendly staff. I would recommend this hotel.
Location excellent: easy to get to and from hotel and the restaurant on the canal is a wonderful place to eat as you can watch all the activities on the water. As the sun goes down it becomes even more spectacular. Good vegetarian food available. Great pastry chef, I recommend the biscotti.
Fantastic location - nice area - good restaurant - friendly staff.
Nydelig beliggenhet, hyggelig og rolig område med butikker og kafeer. Delikat og gjennomført innredning, stort rom, ingen støy, pent og romslig bad, enkel men god frokost. Personalet i frokostrommet virket irritert og travel (til tross for få gjester) og det manglet bestikk og matsorter. Dette var den eneste negative opplevelsen, og bedre og mer gjennomført service i frokostrestauranten ville hevet opplevelsen av hotellet.
Bra hotell. Litt utenfor hovedstrømmen av turister. Problemer med dusjen på badet ble fulgt opp med en gang. God service.
friendly staff, large clean comfortable room
Great value for money, great location.
Location to all the sights to see in Venice
Nothing. The single room was no larger than a standard prison cell. Mosquitoes were prolific in my room and the shower was designed for a person that might be 4' tall and a size negative 10. Breakfast was a joke; stale breads, old coffee, and warm yogurt. Wifi only worked intermittently and had to go ask for new code every two hours. Way overpriced and would not recommend to my worst enemy. As a solo, price conscious traveller, I don't typically expect the greatest size room but c'mon..this was ridiculous. The bed was like sleeping on a spongy board and the sheets smelled of something unexplainable. Havent seen any bed bugs yet but would be surprised if they were there. Way overpriced and would never recommend to anyone that needs anything other than some small room to get some brief uncomfortable sleep and a place to brush your teeth.
The location was fabulous, The main building was nicely designed, the public rooms and breakfast room were modern design, bright and appealing. Breakfast was relaxed and enjoyable. The staff was very pleasant and helpful. Great vibe. The bed was clean and comfortable. Unfortunately, compared to the main building, the annex room seems to be an after thought. Dark and somewhat dingy (ie, smashed bugs on walls and ceiling, oily smudges on wall, toiletries set picked over, shower doors loose and off track.) My room had no number on door and I mistakenly opened my neighbors! Thank goodness they where not inside. Surprisingly, my key seemed to work on all of the doors! Non refundable for a reason, stick to the main building.
The staff were more than professional and helpful. The hotel was clean, quiet, and very comfortable. Again my compliments to the helpful staff.
Room was lovely, breakfast nice and Staff very friendly and helpful. Great location.
The staff were very courteous and extremely friendly, multilingual and efficient. The location is fantastic although a bit of a walk to the centre of Venice. The water taxi is the best way to get there but worth the extra money you pay as it is a short walk to the hotel.The decor is modern and charming as it's namesake. I highly recommend it.
We thought the room was modern with good facilities. The location was fantastic as it was off the beaten track. The service on arrival and departure was great and breakfast was superb. The room looked a little tired and would benefit from a redec.
the decor of the rooms and hotel is excellent, the breakfast is very generous and tasty. there are a few small, but essential things missing in the room. eg, a shower curtain, or an iron, or a TV channel in engish
The staff, the great breakfast, and the quant location.
The hotel was perfectly situated as to be in a quiet area but within easy reach of major tourist attractions. The facilities in the room were excellent. The breakfasts were definitely worth getting out of bed for with an excellent buffet selection. We love Mr and Mrs Smith recommended hotels!! The beds were a little on the too hard side but not enough to complain about!!
The area is very nice, hotel staff lovely and the room clean and modern, breakfast very good too
location was close to Peggy Guggenheim Museum micro sized rooms, not very clean and poor breakfast
The location was decent. That was by far the best thing. The breakfast in the morning was not too bad either. My room smelled like old eggs, there were stains on the wall, the room was incredibly small, and the hotel was difficult to find.
Unable to have breakfast (or even coffee) the last day when we left for the airport at 5AM
1. the location is nice--it's close to the waterbus stop. 2.decent breakfast for italian standards. 3. very nice decor in my room. 4. bidet in the bathroom 5. access to a small balcony from my 2nd floor room 1. there was no shower curtain or shower door-- led to a very wet floor situation 2. the single room was very small-- perhaps 56 square feet (6 square meters) 3. for some reason the staff insisted on keeping the copy of the reservation that I printed out for my personal use/files--even though I had some personal notes written down. I don't understand why they couldn't access their own copy.
I liked the design of the room and the location. For the money we paid it was well worthit to stay there. I did not like that the second bed was not for 2 persons to sleep next to each other. I thing it was originaly a room for 3 not 4 persons.
The reception staff and breakfast maid were friendly and helpful, the hotel is nicely postitioned and an ideal base for exploring Venice. The rooms are pleasant and the bath size hilarious. A visit to Morano will show you how much the chandelier is worth! As per many similar hotels, the rooms are fairly small and you don't seem to get as much room for your money in Venice, though they are pleasant enough and air-conditioned for when it gets really hot.
Raffaella was most helpful in providing information prior to our arrival and afterwards.
Staff was very nice. Location is with in 10 minutes walking of the train/bus Depo. Well located for touring Venice on foot. 2 ferry station are within 3 minutes A little too noisy in the area to keep you windows open at night/ ask for the rooms facing the back.
We were a group of 4 women and stayed in the annexe, it was perfect for a short stay, very comfortable and plenty of room for us all.
We had one of their "appartments" which was comfortable for 4 persons and very nicely situated, in a lively area but far from the tourist crowds. Apartments are serviced like hotel rooms (sheets, towels, cleaning). Small kitchen area (fridge, sink, plates, cutlery) can be handy. It however was what you would call in North America a studio and not a one bedroom. The breakfast area is very small for the number of rooms. On two mornings out of three we had to wait for places to get free.
We stayed in the annex about 10 minutes away from the hotel. The room was very nice and well located. Nice with a real fridge. The annex is located about 10 minutes walk from the hotel so we had to carry our bags 25 minutes to get, first to the hotel, and then to the apartment.
The cleaning staff were friendly and the breakfast facility was good. Initial problem with the booking and mosquito's
The location is perfect, just in the center on the Venice island.