When we were checking-out the money for our staying the hotel took twice from my credit card.
Location ... close to San Marco Square Service was poor. Room facing is poor.
fine hotel with fair price -
Excellent staff help, great position on St Marco, and very near excellent shopping.lso water taxis available right on the doorstep Because of the atreet , the rooms on the canal can be quite noisy.
Conceive is well trained & good -Hotel charges for hot water €7/-!! in room for taking my medicine/ Quality of food for Breakfast not of high grade - similar to canteen
The staff was very rude. Not the standard for a 5 star hotel.
Everythig was absolutely perfect!!!!!!!
The hotel was in a good position which enabled us to move around easily. Hotel staff were polite and efficient. Hotel offered 5 star quality and service,
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
Great location, short walking distance from San Marco and nice shops and restaurants. Very close to the waterbus. Very elegant, clean and breakfast was excellent. I will come back. Everything was great
Location of the hotel. Room Front desk staff not freindly though!! Charge eight euro for room service whatever the order is!
Westin Europa & Regina is a wonderful place right on the canal with an amazing staff and facilities Nothing
The Hotel has excellent location and very good service There are multiple type of 'Canal view' rooms that may not always fit the description.
The location was wonderful! The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
The hotel is beautiful like a palace. Location is excellent. They give you the feeling that your money is the most important thing for them. The ask you to sign several forms, preauthorize you credit card, and, it's a shame, lock your minibar during the last night of your stay!
The location was excellent and staff was very helpful and supportive. The hotel is well maintained and charming. The room was well serviced. The hotel met all our expectations--beautiful premises in a charming part of Venice, well connected to visit near and somewhat distant sites of interest to tourists. Yes, the wall was water stained. I informed the manager by a note and received no confirmation or follow up.
the whole experience,the terrace off our room was perfect the cost of the cheese and ham toasties at 4:00 am !!
The hotel staff were cold and rude. The room service was very poor.
This hotel was really very great, exactly as you see in the photos and can boast about it's location and all of its qualities. Overall i could only find very minimal points to be picky about which are: 1. the hotel is quite tricky to find (as with a lot of places in Venice), you would think directions would therefore be highlighted/mentioned on their website or when you are sent your booking details. 2. Half of the the breakfast staff were useless and not concerned with helping at all (the other half were completely the opposite and couldn't do enough to help and make it as peasant as possible). 3. The hotel decor and furnishings were probably very finely done at one stage, but things are starting tyo tire and wall trimmings etc starting to peel away, scratches and bumps in too many places.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high! TV channel selection poor.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Spacious Room, Ease of access to St Marco Square and bottle of champagne was given for our special stay. Booked a deluxe double room but was given a room on first floor facing another building which is under total renovation, noise starts from 8:00AM, can't sleep well and there is no view from this room, not even city view. Ask for ice buckets at 11:30PM, No one picks the call in Service Express.
Friendly, great service,comfortable room Difficult to find hotel
Fin beliggenhet. Alt var veldig bra, men dyrt.
Starhotels Splendid Venice har en perfekt beliggenhet i Venezia, nydelige rom inspirert av Venezia's kultur og historie. Hotellet har en meget konfortabel og gjestfri salong.
Flott standard Senga var "oppskrytt" - stod beskrevet som myk fjærmadrass, men var langt i fra noen myk seng - hard som "stein"...
En fantastisk beliggenhet i hjertet av Venezia. God standard, flott hotellresturant ved kanalen!
beliggenhet bättre rumstäd och frukostbord
Bra frokostservering, sentral plassering, grei service Litt vanskelig å finne frem, må ha en enklere forklaring på hvor hotellet ligger i forhold til enkleste ankomstvei. Ble plassert i et anneks, uforbredt på dette, gi info om dette på nettet. Sjekk at lyspærer er i orden!
Hotellet lå fint til med kort avstand til de ulike severdighetene. Det var rent og personalet var serviceinnstilt. Hotellet og hotellets restaurant lå ved kanalen der Gondolene stadig gled stille forbi. Her var det mulighet både for opplevelser og avslapping/rekreasjon. Nei, her var det ingenting å klage over.
Nær flyplass med god standard......... Transport flyplass dårlig organisert.............
Beliggenheten og det sjarmerande typiske Italienske fra gamle dager. I det stora hele var det bra service og mat. Konsekvens på vasking og ferdigstillende av rom for kvelden kan bli bedre. Personalet kan også være litt mer positive og se kunden i sentrum.
Lå sentralt v fergene 20 meter fra S Angelo, NB! dette er viktig når du skal ta ferge dit, ikke kjør til S Marco som alle sier når de ser adressen, kjør til S Angelo. Mye bråk fra air-condition og plagsomme duer og spurver ved frokosten ute i hagen.
Service og fasiliteter
Meget hyggelig personale som bidro til å gjøre oppholdet lykket, flott rom av god standard og fleksibilitet i forhold til barn. Bra beliggenhet i en flott og sentral del av Venezia.
Sentral beliggenhet. Kort vei til Marcusplassen. Det ligger en hyggelig resturant like ved hotellet. Frokosten er ikke den beste. Vanlig kaffe er ille. De serverer trakte kaffe som smaker ille.
Sentral beliggenhet, flott rom. Grei frokost. Veldig bra med Aircondition på rommet. Gode senger. Bedre frokost med grove brødsorter. Bedre juice system (lite hygienisk med mugger).
Ypperlig beliggenhet. Utrolig bra service, visste tydeligvis hva de drev med. Rommet var fint med alt du kunne ønske, pluss at det var kjempestort. Dyrt var det hellre ikke. Anbefales!
Excellent service and hotel location. Constantly felt a part of Venice
Meals on the balcony overlooking the Grand Canal and the location. No
Wonderful settings, excellent location, a beautiful building. Enjoyed the delicious "Corto Maltese" cocktail at the fabulous bar. The cost of the breakfast buffet at 110 euro per person a bit high to digest !
Location & staff. The staff is excellent and very friendly. Cost.
Great location, attentive staff and service was great. The bar menu on the terrace could have offered some more choice and was a little expensive but the views were amazing. Would have been nice to have some wine in the mini bar and maybe some spirits available.
The position of the hotel is right in the centre and it takes nearly 3 minutes to st.Marks sqr. And also the private transfer from the airport was so comfortable.
location location location the hotel staff - do like they care but they really don't!
The rooms were just like Venice itself - fairytale like. Our daughter aged 8 felt like a princess. Our room overlooked a rather ugly covered inner courtyard.
A little bit of luxury!! The interior design was beautiful, the bar/restaurant and bedrooms all were beautifully kept with lovely little details, particularly liked the complimentary drinks and amazing nibbles on arrival! The bed was very comfortable and liked the luxury linen sheets to! Overall a fantastic small boutique hotel.
I liked the style of the hotel; it so modern. I also liked the cleanliness of the hotel. The room was so small and narrow, and the food although was expensive but was not so good.
Nærheten til gondolhavn/stasjon samt til Markusplassen
Meget sentralt i Venezia. 1 minutt til Markusplassen. Meget god og hyggelig service. Nei
Veldig sentralt og koselig utsikt til gondolparkering med av/på-stigning. Det var veldig lytt til naborommet (hadde dør imellom, som kunne åpnes til dobbeltrom) var så lytt at man kunne høre lyder fra toalett, hørte når man snudde seg i sengen osv.
Hotellet ligger like ved Marcus plassen og litt tilbaketrukket, så det var stille og rolig. Sengene var utrolig gode. Spisesalen ligger helt nede ved kanalen med utsikt til gondoler som dupper i vannet. Hotellet er vanskelig tilgjengelig for handikappede. Flere av rommene er absolutt ikke tilgjengelig for rullestol brukere.
Effektiv inn- og utsjekking, hyggelig og hjelpsomt personale. Lite hotell med intim atmosfære. Lekker og velassortert frokostbuffet. Et lite "trappetrinn" inne på rommet (207) burde vært merket med at det var nivåforskjell. Fort gjort å snuble der!
Sentralt. Hyggelig betjening
Alt var meget bra. Nei
Sentral beliggenhet i forhold til severdigheter og kommunikasjon
Meget sentralt hotell! Hyggelig personale.Flott bad. Litt dårlig utvalg på frokosten
Alt, totalopplevelsen var den beste på vår reise av 5 hoteller i Italia. Hotellet er veldig sentralt, ikke langt fra kanalen, Marcus plassen, etc og likevel rolig. Pluss for en veldig hyggelig restaurant i bakgården.
Veldig hyggelig personale og sentral beliggenhet. Noe mørkt interiør.
Fantastisk rom, romslig med høy standard.