The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
All personal were really good
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
Location Breakfast Very dirty furniture.
The view, the location and the room.
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
The room was beautiful, the staff were friendly and helpful, and the location was perfect for reaching all the sites in Venice that we wanted to see. none.
The front desk staff were excellent. They were always friendly and helpful. The location for this hotel can't be beat. It is on the water with an amazing view and close to St. Mark's. Venice is beautiful but you are always lost on the winding streets. We never had a problem finding our hotel again because of its location. We had a very cool high tech shower but it leaked.
The Terrace Breakfast
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
Doing nothing for a week
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
comfort and design of the room,view breakfast is too expensive
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
Very clean and beautiful hotel. Recently renovated a year ago. Personable and friendly Multi-lingual speaking staff. Convenient access to San Marco Square, Oltrex, other shopping, eating, and sightseeing places. Would have been a great time saver for us if they knew of multiple various local restaurants, times open, and locations to suggest to guests for consideration. The one (and only) place they did suggest had great food and somewhat formal service and was easy to find.
everyone was very pleasant & helpful/great location nothing
Recently refurbished rooms so very clean. Great value for money. Fantastic location, just 5 mins walk to St Marcs Sq. Really happy with our whole stay. Shame the roof top was out of bounds due to under construction
We were lucky to be allocated a spacious room and the location is excellent.
the decoration in the room and the location of the hotel is great!! but the floor of the hotel is not smooth~~
that its right bang opp st mark/st Zaccaria water taxi stop.........it cant get more central than this hotel............it is so convenient you step out and your in the madness.........tourist / restaurant / water taxis / st marks square is just 5 mins walking distance.....i also stayed in another hotel inside but the experience here was just too good.........their breakfast was also excellent....we got one of the sea view suites which overlooks the port.....its really amazing........the size of the rooms were really good......i recommend this hotel to anyone........ya but i stayed in the new wing which is on the st marks port............... there was this Chinese guy (i think he was the night manager)after 9.00 pm........he was rude and had too much attitude.......the whole hotel staff was so nice but only this guy had a big problem......
We stayed in a "superior" double room in the main building on 11th October. The room was small, dark and terribly cold. The bathroom was also cold. We asked for some heating, but the manager refused and argued that the heating will be switched on only end of October. So we froze horribly the whole night. The hotel should control the heating by the temperature and not by the calendar date.
centrally located. very helpful concierge a little loud on the street side.
Our biggest concern when booking a hotel for Venice was finding a hotel near the bus (vaporetti) to avoid dragging the suitcases. We could not have asked for a better location than hotel Paganelli. The stop San Marco/San Zaccaria was 200m from the hotel. The room was clean and spacious. The room smelled weird but I would guess that all the hotels in Venice smell the same due to the humidity from the water.
Flott beliggenhet, god frokost. Vennlig personale som hjalp til med småting vi trengte samt bordbestilling på en god restaurant.
Vennlig personale. Super beliggenhet. Fine rom, pluss for parkett på gulv.Lett og komme seg til og fra bykjernen.
At det ligger nærme Giardini - biennaleområdet i Venezia, i et rolig område av byen. Minisuiten var ingen suite, bare et litt større rom og bør derfor ikke hete suite. Rense gulvteppet og få termostaten til å fungere. Ikke bruke sterkt parfymert såpe på håndklærne.
stilheten, men alikevell nært til venezia sentrum og lido Dårlig resturant, for dyrt for kvaliteten på maten
Rommet vårt var stort og flott. God beliggenhet kun 5 min gange fra Markusplassen. Hotellet var flott og pompøst, men.... Frokosten ble servert på eget rom for oss som bodde i anekset og var mindre bra, personale var mer opptatt av å vaske opp enn å servere. Tomt for rundstykker i 10 minutter før etterfylling, tomt for skinke og ost - ikke etterfyllt den tid vi spiste frokost. Rommet og bad flott, men ene kran på bide virket ikke. Dusjhode oppe på vegg 90% tett, håndholt dusj virket ok. Ingen hylle i dusj til å sette shapo/såpe på, måtte stå på gulvet. Ifølge beskrivelse for hotellet var det takterrasse, denne var ikke tilgjengelig for oss i annekset. Sisterne på toalett lekker. Noe innestengt lukt på rommet.
Koselig og meget sentralt hotell . Hyggelig personalet som oppgraderte vårt rom til "canalview". Trivelig krysningspunkt for gondolturer.
It was such a beautiful hotel with excellent view of Venezia. The staff were very kind. I would definitely recommend this hotel.
Great hotel, so welcoming. If the bar was open it would have been better.
The location, the design Internet access not sufficent, 1 pc for the whole hotel, Breakfast average. Price too high
I am in a wheelchair and their accessible room was really great. Hotel had a lot of charm and the staff was very helpful. Would like a grab bar in the shower.
Good location close to the St Mark's square Bathroom cleaning could be improved
Location. However, if I had known the room was on 2 levels, I would not have booked accommodation at Liassidi Palace. Had I known the room we had booked was on 2 levels, I would never have booked the accommodation.
I liked the staff they were very friendly and the location is perfect its close to almost all the main tourist attractions in the city.The breakfast is amazing the cleanliness of the room and the hotel is superb too.
Excellent location and staff very friendly and helpful. Beautifully furnished. We thoroughly enjoyed our visit and would recommend this hotel to friends and family (and would visit again ourselves).
excellent location with nice make up and helpful staff. room service was not available. Even no coffee/tea service in the room. Shame for a hotel of this grade and reputation.
Ideal situation near San Marco place and the vaporetto station. Quiet street . Excellent breakfast The hotel could improve the quality of the bedding and invest in duvet!We were suprised to leave our luggage in the corridor: they could have a luggage storage.
It's old but new, i mean it has all the facilities of a modern hotel, staff ok, clean.
Gammelt sliten hotell med utrivelige rom. Hotellet har potensiale, men da må det betydelig oppdradering til. Internettsiden tegner et alt for godt bilde av hva hotellet i realiteten tilbyr
Hotellet var enkelt å finne nær Marcusplassen. Grei frokost.
Ellers: fantastisk atmosfære! Og en virkelig gammel bygning. Veldig koselig eldre vertinne! og takterrasse! Manglet ulltepper! Sengen knirket voldsomt. Spritzdrinken var veldig dyr og utrolig tynn.
Relatively slow internet with complex login procedures.
The location is fantastic, just off the main tourist drag but close to everything. Gorgeous city and lagoon views from most windows. Breakfast tables outside face the water and boats. No complaints.
The view from the room was fantastic. We had the corner room, with the view of St. Marco's and the Lagoon. Staff were extremly friendly and helpful. We had a pleasant stay there.
room with a great view
The staff were excellent, in particular the reception staff, very friendly and helpful. Views from our particular room exceptional. Very clean and tidy, looking forward to staying there again in the near future. Like the majority of hotels in Venice somewhat overpriced, but it was high season.
The location and the view is fantastict. The staff and the room was in top. We can surely recoment this hotel to anyone and we can hardly waite to go back !!
The room felt very upscale and the location was good. Breakfast was good quality. The staff was not very friendly, the bed was very firm, and the stand up shower flooded our bathroom floor everytime we used it.
View on the lagune; design adn confort oth the room
This is a lovely hotel with very friendly and helpful staff. We loved the view from our room, watching all the boats and cruise ships sail by was fascinating. The hotel was charming, small and friendly. The rooms were warm, clean and had all you needed The shower in my room needed a little work
Room & Location (not too near centre area which could be quite crowded None
Hotellet var koselig med fin beliggenhet. Det var sterk fukt og råtelukt på badet som også kjentes på soverommet. Vi betalte for deluxe rom men det var som et ordinært hotellrom.
Perfekt beliggenhet, bare noen minutters gange fra Markusplassen og fra vaporetti-stoppen. Lite, sjarmerende hotell i rolige omgivelser. Hyggelig personale som snakket bra engelsk og bl.a. kom oss i møte slik at vi fant frem. Bra romstandard, med velfungerende a/c, og god frokost. Rommet (familierom til 4) var litt trangt.
Vi lot oss sjarmere av vakre og spesielle Venezia og også hotellet var vi veldig fornøyd med i forhold til rom og beliggenheten. Anbefaller alle en tur til Venizia! For dårlig utvalg til frokost.
Koselig lite hotell, bra service og beliggenhet. Kommer nok til å dra tilbake hit
Sentralt beliggende hotell, hyggelig personale og god frokost.
staff were personal and helpful
It was absolutely fantastic! If you stay at the hotel try and upgrade to room 21 or 20 - they have 2 balconies overlooking the square 'Santa Maria Formosa' and are absolutely beautiful. One of the best hotels my Wife and I have ever stayed at - absolutely excellent
The rooms are very lovely in a perfect mix of old style and new design. Everything in the hotel has been carefully redone in respect to the age of the house. the receptionist was loudly and more than once dicussing the price of the hotel with the same guest.
very comfortable, great breakfast, and a great location.The staff were very friendly, courteous, and went out of their way to make sure that your experience there was a pleasant one I had no complaints whatsoever
The hotel is in a great location - rooms are large & impressive. Staff friendly & helpful. Our room was located beside the kitchen so it was difficult to sleep through the breakfast preparations each morning.
The rooms were excellent and the staff was very helpful.
Location and comfort. We would certainly use this hotel again.
Excellent staff. They were extremely friendly and helpful. Very kid friendly.
Great location and style. Friendly staff giving good advice. Too much heating. Steep stairs to get to the rooms.
The Hotel was very clean and the staff were a delight. The Hotel itself is a beautiful old building with loads of character.
Location very good, room comfortable and hotel appearance lovely. some staff very helpful and the location very close to the vaparetto water stop san zancharria. ideal for weekend stay. breakfast provided but scarce and not much variety. booking.com indicated free wifi but this was untrue and we had to pay for wifi. overall the hotel could've put us in a better room as we were staying four days, room basic and expensive for what it was but location spot on.
The staff was so kind and verey helpful, room and the bath was very good in clean, size, quite, free internet, only the break fast could be butter and more choises. If there is varity in type of break fast, other was every thing is just pperfect.
Very friendly and helpfull staff. Clean rooms with all the comfort.
A fabulous hotel. book with confidence. The room and ensuite were great, breafast offered varied choice and the position was close to the piazza and main shopping area. The staff helped us too.
it's location the rooms were small, you could hear everything in the other rooms and hallways, there was no restaurant, the tv did not function properly only a couple of channels were clear. the room had no decor, and the bed linens looked used and old and wornout
The room was very clean and the bathroom looked fairly new, so it was quite large, clean and had a bath. The hotel is also situated in a very quiet spot.
Staff was very accommodating & pleasant. Water taxi very convenient. Great location by St Mark's Square. Diner recommendation at Carpaccio's was excellent!
hotel staff were helpful, the location is very close to San Marco Sq. We had 2 rooms there, air condition was not efficient in one of the rooms. and the style of the rooms were old looking.
Staff were helpful And friendly
The continental breakfast. Close to many popular sites. Close to the water bus.
Breakfast was excellent. Location is wonderful. Staff are friendly and helpful.
Their location is really good. near the water bus station & near the san marco square. if they offer some fruit for breakfast, it'd be better but totally is was good for me.
The location was excellent... right in the heart of Venice, with easy transport nearby. For the area it was good value for money. We went in Nov. The heating was on in the hotel and it was very warm in our room. Nobody seemed able to do anything about this though. Also, the staff didn't seem overly knowledgeable about the area, (or if they were they didn't seem to want to share it with us!) They could really do with tea/coffee making facilities in the room too.
location pillows were horrible, room tiny. The only place they did not clean was under the bed. Breakfast buffet just fair
very convenient location, situated close to SanMarco Square. Friendly staff, comfortable bedroom with en suite shower- which worked. Standard uninspiring breakfast but good coffee No towels provided on last night and only one spare one discovered by hotel staff.
location; friendly staff; cleanliness
The location of the hotel was superb, so central and just next to the vaporreta.The room was a reasonable size,as was the bathroom, both clean and nice towels. the breakfast was fine but exactly the same each day.some of the staff were not at all friendly,or helpfull.
Excellent location to see the sights around Venice, good breakfast the room has been too warm although we stayed there in November, had to pay for WLAN.
The location is excellent, the staff is also nice and helpful 200 euros per night is a little bit much for it even given it's location
the location is excellent it is not the cleanesse hotel
Spacious room. Spacious bathroom. Nicely decorated. Friendly staff. Difficult to find. There are 3 streets with the same name in Venice. Suggest you use water taxi to get there the first time. We walked for hours before we gave up and asked the hotel to send someone to fetch us.
beautifully furnished. spacious and quiet poor directions from #1 Vaparetto
good situation, nice staff, good breakfast bathroom not enogh space for cosmetic"s etc. not enogh ligth
Helpful staff Laundry is expensive Eu 130. Beware of high tides when arriving or leaving. Water taxi is essential to find the hotel - this is dependent on tides. Water Taxis are expensive eu 80
The Aqua Palace was the perfect hotel for our first visit to Venice. It is beautifully designed, the suite we booked was incredibly comfy and **so** quiet, especially at night. An excellent buffet breakfast is available. The staff went out of their way to accommodate us. What's not to like? We'd go back in a heartbeat. It rained.
If you, just like us, arrive late in the evening, you will find the hotel easely. Just in front of the vaporette! I asked the hotelstaff several things , and there was no problem at all. There is no elevator in the hotel, for us it was no problem, because we stayed on the 1 floor. But if your room is on the 4e floor.....
relaxed, easy going atmosphere room too warm at night, aircon did not work
perfect location! Only 5 minutes walk to Basilica di San Marco! Breakfast in the glass-celling cafeteria was nice! no flip-flops provided
The staff were very helpful and friendly. The location is can't-beat (right where the Tronchetto ferry exits at St. Mark's square stop). The room was clean and the bathroom was in very good condition.
Very nice location, when we got to Venice we took a water bus to an area we thought was close to the hotel, when we got off the boat we found the hotel was right there! In front of us! Very kind and helpful staff, a small but clean and sweet room! Very nice breakfast! It's totally worth it at its price!
Hotellet var fantastisk stilig, rommet vårt var stort, komfortabelt, koselig og innredet slik at vi følte oss nærmest kongelige mens vi bodde der. Beliggenheten var perfekt - gåavstand til alt, samtidig som det ikke var midt i den verste turistsonen. Personalet var hjelpsomme, varme og imøtekommende. Dette var verdt hver euro!! Nei - egentlig ikke!
Et flott hotell med god beliggenhet til alle severdigheter og shopping. Hotellet er lite og koselig med en meget god standard, gjelder hele hotellet. Hotellet burde oppgradere tilgjengeligheten til internet. Var tildels vanskelig å logge seg på internet via trådløst tilgang.
Hotellet lå veldig sentralt til i Venezia For liten frokostsal
Utsikten, stemningen og sentral beliggenhet
Sentral beliggenhet, Åpenhet mot sjø. mykere madrass
Vi hadde en toppers opplevelse. Hotellet er akkurat passe stort, veldig " hjemmekoselig" med en HERLIG topprestaurant med nyyyydelig mat. Hotellet var jo Vivaldis hjem - noe man virkelig følte syntes vi. Egen brygge som hentet og kjørte deg til døren - hvis man ønsket. Toppers!! NEI!!