the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing
extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace. The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.
The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world. No
The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion. Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.
Doing nothing for a week
The Terrace Breakfast
comfort and design of the room,view breakfast is too expensive
Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff. Expensive
This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended. Nothing
The location of the hotel was ideal. It is a very short walk to Piazza San Marco. The hotel is also right next to some water ferry stations, which makes transportation easy. The staff serving breakfast were great. Air conditioner was not working.
My room was amazing Overlooking water Great decor Bathroom was awesome Loved everything. Really!
It is a great place to stay because it is a stone throw away from St. Marks Square. The water bus that took us to the airport stopped right in front of the hotel, which made the it easy for us to travel to the airport with our big suitcases.
The view, the location and the room.
Nothings Really poor management & unfriendly to clients. Description on the website is big different to the actural.
Location Breakfast Very dirty furniture.
Location. View of rooms facing the canal.
The only reason I booked and paid a fortune for my room at this hotel was for the veiw , I was not given the room I booked and my veiw was rubbish . Would not recommend.
All personal were really good
Take a water taxi to Piazza San Marco and you are only a few steps to the hotel. The hotel included a free boat trip to Murano to see a glass blowing studio and they also offer a one-hour boat tour around town in the afternoon for only 25 Euros per person. A decent hot and cold breakfast buffet was provided by the restaurant out front. We also enjoyed a dinner of traditional Italian specialties at the same restaurant in the evening. Our room was an inside room, so our view was only the courtyard area - but that was okay because all we had to do was step out the front door of the hotel and we were in the heart of beautiful scenery. If you request a waterfront room you will have gorgeous views. Our room seemed to be recently updated because everything looked clean and brand new. The bathroom was small but very modern with a relatively large walk-in shower - and it also looked like it had been recently renovated. The hotel common areas were undergoing renovations during our stay, but it did not disturb our visit at all. The hotel thought of everything - like a selection of soap products, hair dryer, mirrors, convenience packs, robes, etc., but it took up a great deal of space in an already tight bathroom.
Location, super nice staff, new rooms. For the price we were expecting a better view on the room. On the contrary we were situated on a back building
Beautiful old hotel. small rooms, but efficient and comfortable for 2 people. Great decorative touches in the room. Our room had views of the grand canal, with windows that could've opened for a fresh breeze off the water. Breakfast included in the price of stay, and was delicious, with many options on the buffet, fresh made cappuccinos, and views of the water. Extremely easy access to vaporetto, minutes walk from San Marco and many restaurants and shops. Very friendly English speaking staff A con for some: we had to climb 2 flights of stairs to our room even after taking the elevator, which was fine for us, but may be problematic or some; the elevator was tiny, which seems fairly standard for Italy, but good to know. In general recommend packing light, no matter where you stay as navigating over bridges in the city can be challenging with big bags!
excellent service, excellent location none
The location was excellent, the view from our room was Grand. The cafe setting in front was not occupied by guests or customers enough, empty when other places had more customers, not sure how hotel could remedy it. Also the key to the room while impressive would have made us a target if we had dropped it somewhere, perhaps changing to a bar coded card would be better served to guests.
Much better hotel than any other 4 star hotels I stayed at Venice before
this hotel was 5 minutes walk from St Mark,s square and the view from the balcony was stunning.
Very good locatiion and fantastic view ! Neatly decorated room and nice breakfast room with canal view. Quick service.
We had a deluxe room overlooking the lagoon - wonderful position, beautiful large room, charming staff. Our second visit and we'll be back.
Staff was uniformly professional. Perhaps a bit more warmth. Professionalism tends to leave relationships a bit rigid.
ALL of the staff were excellent in their attitude, courtesy and commitment - absolutely first class. The food was outstanding - the best hotel food we have tasted in years. No
Rommet vårt var stort og flott. God beliggenhet kun 5 min gange fra Markusplassen. Hotellet var flott og pompøst, men.... Frokosten ble servert på eget rom for oss som bodde i anekset og var mindre bra, personale var mer opptatt av å vaske opp enn å servere. Tomt for rundstykker i 10 minutter før etterfylling, tomt for skinke og ost - ikke etterfyllt den tid vi spiste frokost. Rommet og bad flott, men ene kran på bide virket ikke. Dusjhode oppe på vegg 90% tett, håndholt dusj virket ok. Ingen hylle i dusj til å sette shapo/såpe på, måtte stå på gulvet. Ifølge beskrivelse for hotellet var det takterrasse, denne var ikke tilgjengelig for oss i annekset. Sisterne på toalett lekker. Noe innestengt lukt på rommet.
Koselig og meget sentralt hotell . Hyggelig personalet som oppgraderte vårt rom til "canalview". Trivelig krysningspunkt for gondolturer.
Vi hadde en toppers opplevelse. Hotellet er akkurat passe stort, veldig " hjemmekoselig" med en HERLIG topprestaurant med nyyyydelig mat. Hotellet var jo Vivaldis hjem - noe man virkelig følte syntes vi. Egen brygge som hentet og kjørte deg til døren - hvis man ønsket. Toppers!! NEI!!
Sentral beliggenhet, Åpenhet mot sjø. mykere madrass
Utsikten, stemningen og sentral beliggenhet
good situation, nice staff, good breakfast bathroom not enogh space for cosmetic"s etc. not enogh ligth
Spacious room. Spacious bathroom. Nicely decorated. Friendly staff. Difficult to find. There are 3 streets with the same name in Venice. Suggest you use water taxi to get there the first time. We walked for hours before we gave up and asked the hotel to send someone to fetch us.
beautifully furnished. spacious and quiet poor directions from #1 Vaparetto
The Aqua Palace was the perfect hotel for our first visit to Venice. It is beautifully designed, the suite we booked was incredibly comfy and **so** quiet, especially at night. An excellent buffet breakfast is available. The staff went out of their way to accommodate us. What's not to like? We'd go back in a heartbeat. It rained.
Helpful staff Laundry is expensive Eu 130. Beware of high tides when arriving or leaving. Water taxi is essential to find the hotel - this is dependent on tides. Water Taxis are expensive eu 80
Ellers: fantastisk atmosfære! Og en virkelig gammel bygning. Veldig koselig eldre vertinne! og takterrasse! Manglet ulltepper! Sengen knirket voldsomt. Spritzdrinken var veldig dyr og utrolig tynn.
Gammelt sliten hotell med utrivelige rom. Hotellet har potensiale, men da må det betydelig oppdradering til. Internettsiden tegner et alt for godt bilde av hva hotellet i realiteten tilbyr
Hotellet var enkelt å finne nær Marcusplassen. Grei frokost.
it's location the rooms were small, you could hear everything in the other rooms and hallways, there was no restaurant, the tv did not function properly only a couple of channels were clear. the room had no decor, and the bed linens looked used and old and wornout
Location very good, room comfortable and hotel appearance lovely. some staff very helpful and the location very close to the vaparetto water stop san zancharria. ideal for weekend stay. breakfast provided but scarce and not much variety. booking.com indicated free wifi but this was untrue and we had to pay for wifi. overall the hotel could've put us in a better room as we were staying four days, room basic and expensive for what it was but location spot on.
The room was very clean and the bathroom looked fairly new, so it was quite large, clean and had a bath. The hotel is also situated in a very quiet spot.
Staff was very accommodating & pleasant. Water taxi very convenient. Great location by St Mark's Square. Diner recommendation at Carpaccio's was excellent!
Very friendly and helpfull staff. Clean rooms with all the comfort.
The staff was so kind and verey helpful, room and the bath was very good in clean, size, quite, free internet, only the break fast could be butter and more choises. If there is varity in type of break fast, other was every thing is just pperfect.
hotel staff were helpful, the location is very close to San Marco Sq. We had 2 rooms there, air condition was not efficient in one of the rooms. and the style of the rooms were old looking.
The continental breakfast. Close to many popular sites. Close to the water bus.
A fabulous hotel. book with confidence. The room and ensuite were great, breafast offered varied choice and the position was close to the piazza and main shopping area. The staff helped us too.
Staff were helpful And friendly
Hotellet var fantastisk stilig, rommet vårt var stort, komfortabelt, koselig og innredet slik at vi følte oss nærmest kongelige mens vi bodde der. Beliggenheten var perfekt - gåavstand til alt, samtidig som det ikke var midt i den verste turistsonen. Personalet var hjelpsomme, varme og imøtekommende. Dette var verdt hver euro!! Nei - egentlig ikke!
Et flott hotell med god beliggenhet til alle severdigheter og shopping. Hotellet er lite og koselig med en meget god standard, gjelder hele hotellet. Hotellet burde oppgradere tilgjengeligheten til internet. Var tildels vanskelig å logge seg på internet via trådløst tilgang.
Hotellet lå veldig sentralt til i Venezia For liten frokostsal
I liked the staff they were very friendly and the location is perfect its close to almost all the main tourist attractions in the city.The breakfast is amazing the cleanliness of the room and the hotel is superb too.
Ideal situation near San Marco place and the vaporetto station. Quiet street . Excellent breakfast The hotel could improve the quality of the bedding and invest in duvet!We were suprised to leave our luggage in the corridor: they could have a luggage storage.
I am in a wheelchair and their accessible room was really great. Hotel had a lot of charm and the staff was very helpful. Would like a grab bar in the shower.
excellent location with nice make up and helpful staff. room service was not available. Even no coffee/tea service in the room. Shame for a hotel of this grade and reputation.
Good location close to the St Mark's square Bathroom cleaning could be improved
The location, the design Internet access not sufficent, 1 pc for the whole hotel, Breakfast average. Price too high
Great hotel, so welcoming. If the bar was open it would have been better.
Location. However, if I had known the room was on 2 levels, I would not have booked accommodation at Liassidi Palace. Had I known the room we had booked was on 2 levels, I would never have booked the accommodation.
It was such a beautiful hotel with excellent view of Venezia. The staff were very kind. I would definitely recommend this hotel.
It's old but new, i mean it has all the facilities of a modern hotel, staff ok, clean.
Excellent location and staff very friendly and helpful. Beautifully furnished. We thoroughly enjoyed our visit and would recommend this hotel to friends and family (and would visit again ourselves).
Vennlig personale. Super beliggenhet. Fine rom, pluss for parkett på gulv.Lett og komme seg til og fra bykjernen.
Flott beliggenhet, god frokost. Vennlig personale som hjalp til med småting vi trengte samt bordbestilling på en god restaurant.
At det ligger nærme Giardini - biennaleområdet i Venezia, i et rolig område av byen. Minisuiten var ingen suite, bare et litt større rom og bør derfor ikke hete suite. Rense gulvteppet og få termostaten til å fungere. Ikke bruke sterkt parfymert såpe på håndklærne.
stilheten, men alikevell nært til venezia sentrum og lido Dårlig resturant, for dyrt for kvaliteten på maten
Best location, good services, it is valuable for this price. No internet access in our room, only available in public place.
Good service and great breakfast, location is good as well, easy to go shopping and access to restaurants. There is no ventination machine at bath room, easy to get wet and humid after bath.
The hotel was awesome. The staff gave us a great recommendation for a hotel and was very helpful in directions. Our room was very clean and the area was very quite. We would for sure go back to Venice and stay in this hotel again. It was well worth the money.
very good location and kind staff also nice breakfast
The hotel is really in a perfect location for touring Venice, and for the price, was definitely a good value. There seemed to be a one-square meter patch in the lobby where wireless internet was accessible from. Otherwise, it would not work - rooms or other areas in the lobby. This is irritating.
Quiet, quaint, Very Venice! in walking distance to all no
Centrally located , clean and friendly. Breakfast - the worst and most unimaginative breakfast I have had at any hotel anywhere in the world.Even the bowl of fruit salad was from a tin!!!
The cleanliness (with one exception). The attractive decor. The location. Bathroom floor didn't get cleaned daily. Air con. broken. Noisy rubbish collection in the am.
The location in Venice was good. We stopped in the annexe on the top floor, and there was no lift
Very good breakfast, excellent location in centre of Venice within easy walking distance of all attractions. Within walking distance of Rialto vaporetto stop. The shower did not maintain a constant water temperature and constantly went from warm to freezing to scalding.
Room & Location (not too near centre area which could be quite crowded None
room with a great view
Relatively slow internet with complex login procedures.
The location is fantastic, just off the main tourist drag but close to everything. Gorgeous city and lagoon views from most windows. Breakfast tables outside face the water and boats. No complaints.
The view from the room was fantastic. We had the corner room, with the view of St. Marco's and the Lagoon. Staff were extremly friendly and helpful. We had a pleasant stay there.
This is a lovely hotel with very friendly and helpful staff. We loved the view from our room, watching all the boats and cruise ships sail by was fascinating. The hotel was charming, small and friendly. The rooms were warm, clean and had all you needed The shower in my room needed a little work
The room felt very upscale and the location was good. Breakfast was good quality. The staff was not very friendly, the bed was very firm, and the stand up shower flooded our bathroom floor everytime we used it.
The location and the view is fantastict. The staff and the room was in top. We can surely recoment this hotel to anyone and we can hardly waite to go back !!
View on the lagune; design adn confort oth the room
The staff were excellent, in particular the reception staff, very friendly and helpful. Views from our particular room exceptional. Very clean and tidy, looking forward to staying there again in the near future. Like the majority of hotels in Venice somewhat overpriced, but it was high season.
Excellent location very near St Mark's Square. Staff friendly and helpful. Well designed rooms and reception. Good air conditioning. Nice view from window. Breakfast was exceptionally poor, especially in relation to the price of the hotel. Room was noisy at times (thin walls and next to reception and hotel entrance). Too many light switches in the room - confusing. Showers were unreliable. Room was dark. My wife complained that there were not enough mirrors or shelves.
Ideal location, 5 minutes walk to either Rialto Bridge or St Mark's Square. Staff, either not around or when available continous presence made us uncomfortable. He needs more professionalism and better language skills although we fully understand he tried his best. Breakfast presentation.
Fantastic setting, excellent space and design, very romantic