Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Meget elegant med store romslige rom. Eneste ulempe var at vi fikk twin bed i stedet for dobbeltseng
Bra hotell, men dyr frokost, ikke gratis adgang til treningsfasiliteter, dersom man tar noe ut av minibaren og setter det tilake blir det fakturert!
No problem encountered during stay, service following level of hotel nothing to mention
It had conveinient car parking, reasonable walking distance to the main shopping area and Christmas Markets. Pleasant staff who were very helpfull.
The rooms were small, but nice and clean. They didn't clean our room before midday, so we didn't have to rush in the morning... But the best part of the hotel is it's location; just walking distance of all christmasmarkets. Although we had a king-size bed, the sheets were singel and small. So if you move a bit during the night you might wake up due to a chill. Parking costs 12 euro's a day, so do the math if you stay long time there!
We rented hotel rooms for group attending Medica, our team members had all facilities they needed. No problem
The space of the rooms and the location. Although the Hotel was near the center (12 min walking from the Dom) the surroudings were not too great (everything in works).
i like it
location I did not feel that the staff were courteous, they do not greet guests when they re-enter the hotel. I would like to see a more extensive vegetarian menu choice,and breakfast included in the main price,because it is expensive for a family of four to purchase breakfast during a four night stay.
The distance to the Catheral & shopping. The construction was not pleasant to hear early in the morning.
easy to drive and find.close to city centre car parking charges too high,when under used. t.v. had 30+channels,but none in english.
The location and the good quality of the rooms No tea or coffee making facilites in the room and no room service for tea or coffee (we did ask at the reception but was told that we had to go to the bar if we wanted a cup of tea or coffee)
Store, luftige rom. Rent og pent. Nydelig frokost! Vi reiser mange ganger i året, og dette er noe av det beste vi har vært på.
Et enkelt og greit hotel med kort vei til shopping og serverdigheter. Nei ikke spesielt, men kunne skiftet håndkle hver dag.
Personalet og service var meget bra. Smil fra personalet, god mat.Hyggelig betjening i baren og servicinstilte mennesker Hva med en liten butikk hvor man kunne kjøpt drikke, snacks osv. til og ha med på rommet.....
Rask og serviceminded betjening. Bra størrelse på rommene.
Beligenhet, pris og veldig hyggelig personalet i bar/resturant En liten kjøsk med drikke, blader, gotterier osv til og ha med på rommet
Kort gangvei til Kølnmessen, noe son var viktig for oss, og lett tilgjengelig med taxi fra Dusseldorf
Dette er noe av det flotteste Radisson Blu hotellet jeg har bodd på, om ikke det beste. Gode restauranter, flott og stor entre, hyggelig personale, designstil over det, velfungerende rom. Koster litt, men om man ønsker god kvalitet med super beliggenhet ift. messen så er dette plassen.
Bra hotell i forhold til prisen. Veldig dårlig service i bar/restaurant, men resepsjonsistene var hyggelige og effektive.
I have stayed at this hotel for over 30 years under 4 different ownerships. It is a familiar and likeable place to stay. The head concierge man has been there for 30 years and this makes it seem like a home away from home. .
I liked its location which is close to the shopping center. I was surprised that a 4 star hotel didn't have wifi
Location and area of the hotel
Excellent breakfast! Good location and nice interior of lobby and rooms.
I received a room upgrade. Counter staff did that bit extra to find me a room at 8am when the previous night they had been fully booked. After a 30 hour flight from Australia that was most appreciated
The decor of the room, the helpfulness of the staff and the excellent buffet breakfast.
Nice Room, good (diversity of type of food) breakfast, Central Location - to Altstadt and to new area - Oper - New Markt It will good to have more than one access to internet, but it was good to have a printer stand-by.
The hotel rooms are very tastefully decorated, modern yet comfortable. The hotel is a short stroll to the Dom.
Great staff. Wonderful location with beautiful view of the Dom. Outstanding breakfast
Location perfect comfortable and rooms quiet.
Due to building work for the new subway system access to the hotel by car was very difficult
not really something - price was not equivalent to what the hotel has to offer!! way to expensive for what it is. small rooms, not really an 'inviting' hotel. More a mentallity of 'come here, pay a enormous amount of money and leave!!' An experience that I have not encountered yet in my many international hotel travels. Your organisation has lost a client for life!
Good hotel in an excellent location. Room clean, bed very comfortable and staff friendly and helpful. Inconsistency in room facilities. For same room rate my friend had tea making facilities in room but I didn't.
The internet connection was overpriced / 30 euros per day so it is not recomented for bussines
The Location was very good The room could have been bigger, but was comfotable
Location is good. Roadworks disturb traffic and scenery.
The hotel is really nice. The lobby and relaxing areas are really pleasant to spend some time in. The breakfast is ridiculously expensive.
Ideal location, pleasant courteous staff, The road works directly in front of the hotel although it did not effect my actual stay in the hotel - would look better if area was screened off particularly on the side of the hotel.
The only thing that was actually good was the bed and the matress The rooms were too small for the high price we had to pay. Also the cleaning was not good.For 2 days they did not change our sheets and the soap we used,they gave us the same one the next day. And all this in a very high price.
Proximity to the centre of Koln Lack of individual room air conditioning
Good location friendly staff The bar .It was lacking in atmosphere not the place i would choose to spend my time and money.
Staffs are very kind.The room is very clean and beautiful.
good location, nice facilities. The female reception staff were excelent, food was good (room service), room and bathroom were decent size. no tea/coffee making facilities in the room, paid extra to get them but had to then buy own milk and tea bags, and cleaners removed cups after first night. Bought a film but it cut out after ~15 mins and we couldn't re-activate it without paying again, woken up a couple of times in the morning by cleaning staff entering room to check mini bar (privacy button on door broken).
Terrific pool and sauna. Air conditioning was non existent. No towels yesterday at pool. When I checked in I was placed in a building across the street from the main hotel in a small, suffocating room. When the air conditioning couldn't be fixed I was moved to a larger room in the main building. Obviously the Kayak reservation ensured I would get the least comfortable room.
The hotel was nice and the staff were very friendly and helpful. The location is 5-min walk to the River Rhine and about 15-min to the main square We had a double and a single room - the single room was so small, there was little room for luggage. The hotel has two buildings, we were located across the road from the main building where the car was parked - which made loading and unloading awkward.
It was available and value for money
Exceptionally helpful staff with impeccable English. Nothing was too much trouble and responses were immediate. Very much to be recommended and excellent value. Excellent pool. There was a problem with the airconditioning in our first room and the receptionist found us an alternative, superior, room without any fuss. Breakfast was expensive for what was on offer. Room frnishings are basic - no clothes drawers or shelves in the room we were originally given.
Good location, close to zoo and the river; walk to the Dom in 10 or 15 minutes. I was in the smallest room, and everything quite small, including the bed. The internet access fee (17 Euro for one day!) is outrageous.
Parking, although limited, was free. The staff was very helpful and courteous. Room was clean and quiet. Food in the restaurant was excellent! Stayed at an auxiliary building a half a block away. The auxiliary building had no restaurant/cafe facilities and the hotel would not provide room service to the auxiliary building from the main building (and it was cold and rainy outside making it inconvenient to walk to the main building to eat.
It was very clean and modern. It was spacious and the bathroom was large and had a huge bath. The breakfast had a larger variety of food than I normally expect in a German hotel and it was deliciously fresh. The staff were very friendly, honest (I dropped my gold necklace somewhere in the bedroom without noticing and it was placed on my bedside table when I returned to the room) and keen to help. Changing money willingly for trams etc. There was no restaurant other than the breakfast room. There was a really good restaurant across the road, recommended by the hotel, which served high quality food - you need to book as it gets very busy. It was 5 - 10 mins walk to the tram which took you directly into Cologne. Easy and convenient for us but perhaps difficult if you have trouble walking.
The relaxed atmosphere and the friendly staff.
Nice, clean and breakfast was perfeckt. Location is not so far at train, just 5 min walk. Service was excellent !!!!
The staff made us very welcome in English (all staff spoke good English). The rooms where spotless, a good size and very comfortable and peaceful. Breakfast was a fantastic continental or hot selection. The contintal breakfast included smoked salmon, various hams, cheeses, fruits, ceriels and breads, (very nice indeed). We will use this hotel again. Well done Hotel Silencium 5***** from us No we liked everything
breakfast is what I'll remember for longer time. or better saying the quality of the breakfast.
Very helpful and cheerful staff, very pleasant rooms No
peacefull and clean there is no air conditioning
1. The location was perfect for us. 2. The room was a good size and comfortable. 3. The staff were friendly and very helpful. 4. The breakfasts were excellent. 1. Had to pay for wi fi.
Very friendly staff at reception desk. Nuts as side dish with the drinks. Distance from Cologne City centre.
Very quiet. Great staff. Great breakfast No. Liked everything