Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
Bra hotell, men dyr frokost, ikke gratis adgang til treningsfasiliteter, dersom man tar noe ut av minibaren og setter det tilake blir det fakturert!
Meget elegant med store romslige rom. Eneste ulempe var at vi fikk twin bed i stedet for dobbeltseng
I received a room upgrade. Counter staff did that bit extra to find me a room at 8am when the previous night they had been fully booked. After a 30 hour flight from Australia that was most appreciated
I liked its location which is close to the shopping center. I was surprised that a 4 star hotel didn't have wifi
Location and area of the hotel
Nice Room, good (diversity of type of food) breakfast, Central Location - to Altstadt and to new area - Oper - New Markt It will good to have more than one access to internet, but it was good to have a printer stand-by.
The hotel rooms are very tastefully decorated, modern yet comfortable. The hotel is a short stroll to the Dom.
Excellent breakfast! Good location and nice interior of lobby and rooms.
I have stayed at this hotel for over 30 years under 4 different ownerships. It is a familiar and likeable place to stay. The head concierge man has been there for 30 years and this makes it seem like a home away from home. .
Great staff. Wonderful location with beautiful view of the Dom. Outstanding breakfast
The decor of the room, the helpfulness of the staff and the excellent buffet breakfast.
The hotel is interesting but the rooms look like they need an update. Breakfast was good but the service was not the most attentive.
Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.
Interesting building , helpful staff WiFi connec tion not straightforward
I liked the restaurants, and the unike design Breakfast was totally unacceptable for the price of 28 euros/person, overall the value for money was quite low. also unacceptable the extra cherge of 35 euros per person for 2nd person in the same room.
to far away from the old town (altstadt) the staff was not that friendly in the bar and during the reception wich we followed for the german Netbisquits company. The reception at the frontdesk was friendly, but did nothing extra. They forgot to ask if we parked in the garage (they could have know this) so my collegue got no exit.
no complaints the service was first class
The staff were excellent, not to far from the cathedral.
Friendliness and helpfulness of the staff. The location was good and the view fantastic.
The hotel is wonderful regarding design, restaurantes are great, excellent choice. I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.
The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.
The hotel was very well kept, clean large rooms with all the ammenities. The front desk was helpful. The restaurant was very good. Loved the steam and sauna rooms - really made a nice end to the day! The tram stop was under repair so we had to walk 5-6 blocks to get transportation.
The reception were attentive and efficient. The room was a good size, and well maintained. The service in the resturaunt was good but the food was a real supprise - excelent. No tea coffee facilities in the room
nothing in particular It is a very noisy location. You cannot sleep with open windows, the noise from the highway is too much.
The staff could not be more helpful and friendly. The food was good but not amazing.
Very comfortable and a great location.
Room was spacious and perfectly OK Internet Access 15Euros per day without pre-warning except on a paper in the room Friendliness of staff only regular (laundry was not picked up in the room and when taking it to reception the only answer was that this is the way it is in this hotel...)
location was very good did not use breakfast buffet due to being to over priced
Convenent location near the river promenade and just a 10-15 minute walk from the old town.
Staff were very friendly but the atmosphere relaxed. And i liked the fact that there was a small gym and lovely facilities. Only that complimentary soaps etc.were not replaced and sometimes items purchased from the mini bar were not replaced for two or three days either.
Great staff, great location and good clean room. Only one pillow! And no hot water making facility in the room unless you upgraded!
The internet connection was overpriced / 30 euros per day so it is not recomented for bussines
The only thing that was actually good was the bed and the matress The rooms were too small for the high price we had to pay. Also the cleaning was not good.For 2 days they did not change our sheets and the soap we used,they gave us the same one the next day. And all this in a very high price.
Ideal location, pleasant courteous staff, The road works directly in front of the hotel although it did not effect my actual stay in the hotel - would look better if area was screened off particularly on the side of the hotel.
The Location was very good The room could have been bigger, but was comfotable
The hotel is really nice. The lobby and relaxing areas are really pleasant to spend some time in. The breakfast is ridiculously expensive.
Due to building work for the new subway system access to the hotel by car was very difficult
Location is good. Roadworks disturb traffic and scenery.
not really something - price was not equivalent to what the hotel has to offer!! way to expensive for what it is. small rooms, not really an 'inviting' hotel. More a mentallity of 'come here, pay a enormous amount of money and leave!!' An experience that I have not encountered yet in my many international hotel travels. Your organisation has lost a client for life!
Good hotel in an excellent location. Room clean, bed very comfortable and staff friendly and helpful. Inconsistency in room facilities. For same room rate my friend had tea making facilities in room but I didn't.
Location perfect comfortable and rooms quiet.
Spa området, beliggenheten Litt eldre, slitte rom/bad.
Fantastisk service hele døgnet, blide fjes I alle avdelinger, smertefri inn- og utsjekk. Bra beliggenhet mht handlegater ol.ANBEFALES!!
Meget koslig personale og meget bra komfort på hotellet. Mye støy fra gate og air condion virket dårlig selv når vindu var lukket.
Kort gangvei til Kølnmessen, noe son var viktig for oss, og lett tilgjengelig med taxi fra Dusseldorf
Bra hotell i forhold til prisen. Veldig dårlig service i bar/restaurant, men resepsjonsistene var hyggelige og effektive.
Dette er noe av det flotteste Radisson Blu hotellet jeg har bodd på, om ikke det beste. Gode restauranter, flott og stor entre, hyggelig personale, designstil over det, velfungerende rom. Koster litt, men om man ønsker god kvalitet med super beliggenhet ift. messen så er dette plassen.
Very good buffet breakfast
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
No complains. Very good breakfast included.
good service,city info,great location
wonderful location and very nice staff not enough pillows.
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
great central location
over all very good
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
Excellent staff. Good value, included breakfast. Approx. 15-20 walk to Dom
Excellent value for money - this is the 2nd time we are staying at this hotel!
Friendly, polite service, suitable amenities
Very friendly staff and the breakfast was lovely, wide range of choice the pillows were way too thin and soft
Location: only 10-15 minutes walk from the cathedral. Quick check in and out. Strong free wifi (1st floor room). Variety of restaurants &caffees nearby. Expensive parking (€16). Some of the staff was not very friendly.
Location is just near the centrum. Car park costs EUR 16 per day.
Quiet with nice view, friendly staff and excellent breakfast buffet.
Staff very friendly and efficient and always ready to help if you are in need of anything.
didn't know i should pay additional fee for breakfast till we checked out.
I booked for a double room, very late a saturday night, and when I arrived there only twin room were available, but the receptionist was looking for a double bed and finally he gave us a triple room for same price. Only free wifi in the lobby.
Best thing was location , transport nearby , staff were welcoming The air condidtioning wasnt working when we got there which was very disapointing and some of the rooms got mixed up
Decoration Internet and music in the room didn't work. Once the forgot to clean our room.
quiet. friendly staff. modern design. pillows. rest wonderful. some may not like the sink in the main room... shame the bar area wasn't so slick.. (as in hub).
new stylish hotel in the center of cologne. light and bright rooms. friendly and young service at all areas of the hotel. good new concept idea
Contemporary design...very artistic! The coloured windows...blue, green, yellow and red......they reflect coloured light in the room. The sink in the bedroom rather than bathroom.
Clean convenient and pleasant staff No internet access. Long wait on sun morning for breakfast
The design and the facilities and also have free WiFi There is no public computer to use
A so called added "culture tax" of 6% is complete ridiculous. Normal tourist taxes are between 1 and 2,5% per night. This kind of "squeezing your customer" has to be punished !
Good environment, clean, modern, good staff Hot items at breakfast ran out towards the end of the sitting.
Free wifi and internet. Excellent breakfast. Friendly staff. Good central location. Stylish rooms. Hotel does not have duvets for two persons. No wifi access in all rooms.
Mye hotell for penga: bra beliggenhet og aircondition på rommet, hvilket er en nødvendighet om sommeren.
Særdeles elegant og hyggelig hotell. Svært vennlig og hyggelig personale.God frokost. (Very elegant and nice hotel. Excellent and friendly staff. Good breakfast) Gardinene er for lyse. De bør ha en PC med Internett i resepsjonsområdet. Toalettpapiret kunne vært av høyere kvalitet. Flere IKKE-dubbede TV-kanaler! (Curtains let to much light through. Missing a PC in the lobby-area. Toiletpaper should have better quality. More English TV Channels!).