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Alltid vennlig og høflig betjening. Ligger veldig sentralt. Rett med sentralstasjonen og Kølner domen.
Personale var veldig imøtekommende, hyggelig og serviceorientert. Dessuten var det veldig god frokost. De var i tillegg veldig barnevennelig. Vi - en familie på fire - likte oss veldig godt på dette hotellet. Ikke minst ligger det midt i sentrum! Det kan bli litt støy fra gaten, men ikke særlig voldsomt, da hotelrommene har aircondition og god isolering er det bare å lokke vinduene.
Meget elegant med store romslige rom. Eneste ulempe var at vi fikk twin bed i stedet for dobbeltseng
Bra hotell, men dyr frokost, ikke gratis adgang til treningsfasiliteter, dersom man tar noe ut av minibaren og setter det tilake blir det fakturert!
Hotel visit, kindness of staff, great bar and terrace, very intimate were told we could not go on the terrace because of a private function, it is a shame because on the room floor, we could not see as well and take pictures.
The staff was very helpful. Architecture was interesting. Very relaxing yet luxurious atmosphere.
to far away from the old town (altstadt) the staff was not that friendly in the bar and during the reception wich we followed for the german Netbisquits company. The reception at the frontdesk was friendly, but did nothing extra. They forgot to ask if we parked in the garage (they could have know this) so my collegue got no exit.
The hotel is wonderful regarding design, restaurantes are great, excellent choice. I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.
Friendliness and helpfulness of the staff. The location was good and the view fantastic.
The hotel is interesting but the rooms look like they need an update. Breakfast was good but the service was not the most attentive.
no complaints the service was first class
The staff were excellent, not to far from the cathedral.
Interesting building , helpful staff WiFi connec tion not straightforward
I liked the restaurants, and the unike design Breakfast was totally unacceptable for the price of 28 euros/person, overall the value for money was quite low. also unacceptable the extra cherge of 35 euros per person for 2nd person in the same room.
Decoration Internet and music in the room didn't work. Once the forgot to clean our room.
Contemporary design...very artistic! The coloured windows...blue, green, yellow and red......they reflect coloured light in the room. The sink in the bedroom rather than bathroom.
Free wifi and internet. Excellent breakfast. Friendly staff. Good central location. Stylish rooms. Hotel does not have duvets for two persons. No wifi access in all rooms.
Clean convenient and pleasant staff No internet access. Long wait on sun morning for breakfast
quiet. friendly staff. modern design. pillows. rest wonderful. some may not like the sink in the main room... shame the bar area wasn't so slick.. (as in hub).
The design and the facilities and also have free WiFi There is no public computer to use
A so called added "culture tax" of 6% is complete ridiculous. Normal tourist taxes are between 1 and 2,5% per night. This kind of "squeezing your customer" has to be punished !
new stylish hotel in the center of cologne. light and bright rooms. friendly and young service at all areas of the hotel. good new concept idea
Good environment, clean, modern, good staff Hot items at breakfast ran out towards the end of the sitting.
over all very good
Location - close to centre of town and main rail station. Inclusion of breakfast. Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
great location with a spectacular view on the DOM/Cathedral the electronic roomkey needs getting used to
Its excellent city centre location. The decor in the room was shabby. Paintwork was old and damaged.
Very good buffet breakfast
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again! None
No complains. Very good breakfast included.
good service,city info,great location
wonderful location and very nice staff not enough pillows.
great central location
Kort gangvei til Kølnmessen, noe son var viktig for oss, og lett tilgjengelig med taxi fra Dusseldorf
Dette er noe av det flotteste Radisson Blu hotellet jeg har bodd på, om ikke det beste. Gode restauranter, flott og stor entre, hyggelig personale, designstil over det, velfungerende rom. Koster litt, men om man ønsker god kvalitet med super beliggenhet ift. messen så er dette plassen.
Bra hotell i forhold til prisen. Veldig dårlig service i bar/restaurant, men resepsjonsistene var hyggelige og effektive.
Mye hotell for penga: bra beliggenhet og aircondition på rommet, hvilket er en nødvendighet om sommeren.
Særdeles elegant og hyggelig hotell. Svært vennlig og hyggelig personale.God frokost. (Very elegant and nice hotel. Excellent and friendly staff. Good breakfast) Gardinene er for lyse. De bør ha en PC med Internett i resepsjonsområdet. Toalettpapiret kunne vært av høyere kvalitet. Flere IKKE-dubbede TV-kanaler! (Curtains let to much light through. Missing a PC in the lobby-area. Toiletpaper should have better quality. More English TV Channels!).
Meget koslig personale og meget bra komfort på hotellet. Mye støy fra gate og air condion virket dårlig selv når vindu var lukket.
Fantastisk service hele døgnet, blide fjes I alle avdelinger, smertefri inn- og utsjekk. Bra beliggenhet mht handlegater ol.ANBEFALES!!
Spa området, beliggenheten Litt eldre, slitte rom/bad.
Convenent location near the river promenade and just a 10-15 minute walk from the old town.
nothing in particular It is a very noisy location. You cannot sleep with open windows, the noise from the highway is too much.
The staff could not be more helpful and friendly. The food was good but not amazing.
The hotel was very well kept, clean large rooms with all the ammenities. The front desk was helpful. The restaurant was very good. Loved the steam and sauna rooms - really made a nice end to the day! The tram stop was under repair so we had to walk 5-6 blocks to get transportation.
Room was spacious and perfectly OK Internet Access 15Euros per day without pre-warning except on a paper in the room Friendliness of staff only regular (laundry was not picked up in the room and when taking it to reception the only answer was that this is the way it is in this hotel...)
Staff were very friendly but the atmosphere relaxed. And i liked the fact that there was a small gym and lovely facilities. Only that complimentary soaps etc.were not replaced and sometimes items purchased from the mini bar were not replaced for two or three days either.
Very comfortable and a great location.
Great staff, great location and good clean room. Only one pillow! And no hot water making facility in the room unless you upgraded!
The reception were attentive and efficient. The room was a good size, and well maintained. The service in the resturaunt was good but the food was a real supprise - excelent. No tea coffee facilities in the room
location was very good did not use breakfast buffet due to being to over priced