Meget god service. Alt var tilrettelagt for at gjestene skulle trives. Annbefaller romene Legend Crest.
Jeg opplevde personalet som meget hyggelige. God middagsbuffet og godt utvalg til frukost. Ekstra pluss for meget god appelsinjuice. God service at de lagret bagasjen etter utsjekking til avhenting senere paa ettermiddagen. Jeg kunne gjerne tenke meg at det var en bar/iskiosk i tilknytning til bassenget. Ogsaa en hoeyere frekvens for skrubbing av fliser paa badet.
At den ikke var så langt una sentrum Kunne ha vært bedre
God standard Gjøre trådøst internett tilgjengelig i hele hotellet, og inkludere dette i romprisen.
All said and done the location was pretty good .. opposite to a large mall connected by a walk way .. also you could tell at some point it was a 5* facility .. the lobby area looked impressive .. .. most other things were either just average or below average .. the rooms had a very dated look .. furniture was old ... things in the wall were loose .. couple of times when i connected my laptop the outlet actually came out of the wall .. when we ordered room service they would not charge it to the room .. when i gave him a credit card he was not happy .. worst of course was the WiFi .. it was so poor that it was almost not usable .. if i was on a business trip i would have been livid .. even here i had to use the data on my cell phone since it was faster than their wifi! Overall except for the price .. i would not recommend .. at a slightly higher price i am sure you can get better accommodation ...
Its was very pleasant and peaceful place The hotel staff is very stubborn, as after convincing for the long time they were convinced for early check in.
The hotel is too far from the centre and not 10 min. as mentioned in the description! During our stay in this hotel in the period of 11th January to 13th January 2009, we were in the hotel that was under reconstruction works. This means that we were hearing the drill from 9am to 6pm!!! So, instead of staying in the hotel for 5 days, we changed the hotel. further, we paid the hotel in advance for the 5 nights we were supposed to stay. The hotel did not yet give us our money back.
Well designed and clean rooms. Friend who have been with us got a free upgrade to a bigger deluxe room because there were no free non smoking rooms on the same floor available. Very kind and professional staff. Some meals of the room service menu you can´t order after 11 pm. We asked kind for such a limited meal on 11:30 pm and they didn´t deny our request. Totaly amazing hotel :-) The mini bar items are a little overpriced, but you are allowed to store there your own goods. There is a store with reasonable prices directly oposite the hotel in a shopping center.
The location of the hotel and the staff are excellent We requested for adjacent room as I had with my colleague who is a very young girl and we were given 2 rooms each far from 3 rooms; not adjacent rooms
Not satisfied The facilities are old
I was only there one night however the hotel, however I enjoyed my stay as it was close to shopping, transport and the amenities were good.
Breakfast is mediocre. Toaster machine is not working at the breakfast hall. Towels are out of stock. Reception staff are good.
BIEN UBICADO, HABITACION ENORME, MUY ELEGANTE UN POCO SUCIO EL BANO
Apartment, household gadgets, cleanliness, location. Less breakfast option. Slightly away from eating options.
Taxi service'en er ikke bra. De tar seg overbetalt fra turister!
Hotellet er perfekt situert midt i KL med muligheter til å nå det meste i gangavstand - vel hvis det ikke er for varmt eller regner. Vi oppgraderte til exequtive room - det var ikke verdt prisen rommetvar det same kun tilgang til egen lounge i 18 etg. Det kan bli litt støy fra gaten og fra kjøpesentret Pavillion som ligger vegg i vegg. Vi opplevede både konsert og moteoppvisning de dagene vi bodde der.
Near to KLCC and the rate is very excellent
hotel situated in the heart of the city , very clean and vast rooms. it doesn't give the impression of 5 star hotels although it is tidy and new hotel
All staff very helpful free access to tea,coffee and internet 24 hrs a day. Amenities excellent.Hotel very new only had just opened when we stayed in end of February so they hadn't completed their dining area. Breakfast was provided. Check in and out was hassle free
It was a clean and comfortable hotel and the location was perfect. Nothing
Fantastic modern room with kitchen, swimming pool on the 18th floor with wonderful view to the city, very friendly staff Poor breakfast, hotel takes deposit at check-in, deposit from credit card not return after check-out
The location was amazing, 5 min walking to Petronas towers ( KLCC Mall ) and 10 min to Pavilion Mall and Bukit Bintang Road which is full of shops, restaurants and coffee shops. It is also so clean and comfortable. There is just a few channels on TV the complementary drinks is so limited ( one cola and one sport drink for the whole stay ) then they only bring two small bottles of water every day. There is no coffee machine ( Nespresso ) I asked for a late check out but I was given only one hr which doesn’t make a different when your flight is in the evening, I was told that some one will check in into my room which I didn’t really believe because it is just a normal room with normal view and I didn’t see any crowd in the hotel at all but they told me it is full !!
Very smooth and efficient service. All the things I neededfrom a hotel for a business trip were there.
their friendly and enthusiam staff that cater to every resident needs perhaps they can improve their breakfast cause that is the first things that will either brighten or ruin your day
excellent hotel. brand new and gorgeous. could not speak more highly of this hotel. The staff were excellent, the facilities were great, roof top pool too. Was great fun having our own little apartment in a hotel. huge rooms too
The hotel and service we received at the hotel was great. The location of the hotel was right next to the train station and a mall too. Overall I was very happy with both, the hotel and the friendliness of the staff. Nothing- this hotel was one of the best i have visited- definitely recommend this to anyone looking for somewhere to stay in Singapore.
breakfast and location having to pay for basic internet
The shower was great and the live music in the lobby bar was a real plus. Breakfast buffet very good. No negatives
Near train station A bit dated
Very good location. east to access and very close from train station. Relatively old.
The hotel was not crowed at all. Nice swimming pool and pool bar. They change towels too often, even when they hang on the rack. They should give more attention to environment (change towels only when placed in bath tub).
It is surrounded by lush greenery, very peaceful, relaxing and soothing compare to the hustle and bustle at the city. Room keys!
the smiles of the staffs
Very reasonably priced. Great place to stay if transiting from the Subang Airport. only 5 -10 minutes by taxi. Very good breakfast buffet and a great chinese restaurant for dinner.
The service standard is excellent. The best that I have come across so far, after having stayed in so many of the hotels in Malaysia. Nothing in particular
The room is good entertainment not good enough
coneniet, nice ambience able to winess a poolside wedding saturday afternoon .nice breakfast dirty water-- run down rooms, very run down
The hotel was pleasant however, the service staff in their restaurants are poorly trained. The food was average and standard fare nothing exceptional. Yes. The water in the taps were dark brown and murky. I had to let it run for 5 to 10 minutes before it cleared. However, there was another issue, the water took a long time to drain off the bathtub.The main door had a very badly designed lock that was difficult to operate. My young daughter was able to get into the room with the key but was unable to open the door from the inside. She was locked in for almost an hour before we realised she was not able to open the front door.
The comfort of the place, the facitilies available for us and the varieties of food/restaurant.
Room is great and clean, breakfast was excellent Aircon in the room is very hot!
beliggenheten,komforten og servicen blide og hyggelige personal.
Veldig bra hotellstandard. Fint badebaseng og fasiliteter ellers av god standard. Utmerket service. Grei avstand til sentral deler av Kuala Lumpur. Hadde noe problemer med temp. styring av A/C på rommet.
The Horizon Club Lounge is ineed a comfortable arrangement, especially with the complimentary breakfast and evening snacks and drinks.
Outstanding breakfast, cocktail at evening and services after check-out. Price is high, they charge you about 70 additional Ringgit for services and taxes.
The breakfast and the buffet dinner was good, staff always very friendly with a big smile! Would like to try the Lafite restaurant next time shame only stayed 3 nights!
Location is good! Staffs of the hotel are friendly and helpful, very professional. Breakfast selection is wonderful! The gym is under renovation and moved to a small shop inside the shopping area of the hotel, it would be better if they can have information on their website! The chef at the egg station of breakfast doesn't really know how to cook eggs nor make omlette!
Friendly and proffesional staff. Slow internet connection
lovely staff..great buffet cero complains...everything was superb
service of staffs
very exllant hotel location and butiful loby with live band
everything was excellent nothing