San Jose Hoteller i North San Jose

I was charged twice for parking at the hotel. We were not allowed in/out entry into the parking area with our room keys. I was charged for parking at the parking gate and on my final bill. I called the hotel for REFUND and I haven't seen the refund on my bank statement as of this moment.

Rooms are spacious and clean. You have to pay for almost everything else; internet, parking, breakfast.

Love that every room has their own balcony for fresh air. Great ammenities down stairs and friendly staff! I always enjoy the excellent customer service here. The location of the hotel is convienent, close to restaurants, shopping, and airport. Going in and out of the parking lot became an issue. At the Doubletree guests have the option of valet or self park (you are charged a nightly fee per night). We chose to self park, upon entering and exiting guests must use a parking ticket to do so, the parking meter ended up not working so we'd be stuck for 15-20 minutes along with everyone else trying to get out. They should use room keys for this versus paper tickets that eventually get bent out of shape.

I love the rooms. They are clean and well maintained. I feel comfortable in every room I've stayed in. The service is wonderful. The staff is friendly and helpful. I enjoy coming back to this Four Points time and time again.

great service and excellent hotel

They actually have great cable, very friendly staff, just overall a great experience!

I was very please with the easy check in and check out process. The room was very clean, the bedding was very comfortable. The pool area was very clean and my family enjoyed night swimming as the pool was heated. It's near shopping and eating and the parking was easy. The only thing that was slightly uncomfortable was the airconditioner. It's so close to one of the beds that the air is blowing on you the entire night.

I've always thought La Quinta's were great motor hotels, but I was not expecting to find such a beautiful modern style design, like other boutique hotels. The room was clean, the hotel staff were great. Access to WiFi was easy. And It took me less than ten minutes to get to the airport. There are not a lot of dining choices near by, but it gave me an excuse to explore the city. I found some great restaurants about ten minutes away.

clean quiet room bed too soft, and too high off ground

Very clean. Restaurant on the premises with bar, bar has great happy hour. Quiet. Pool and spa. Everything you need. Beds are very comfortable. One of the front desk people wasn't as friendly but he seemed overwhelmed

Both the pool and spa were closed.

Next to the light rail That there was no microwave in the lobby.

Breakfast, friendly staff. Spotty WiFi access.connection Dropped in between. Mainly near far end of lobby.

Friendly Check In Staff ants in bathroom and bed

Closeness to the 49er stadium and the breakfast None

Great service. Good value for cost. Some accessories need updating. Expected a bit more 'luxury feel' to go with Hyatt brand. Super clean accommodations....great housekeeping staff.

The value for the size of the room and amenities was great. From the parking area to check-in, the parking garage, the lobby, the hallways/elevator, and the room. Not one thing I would change about my experience. Stayed at the 1 bedroom suite. I can't think of one thing I did not like about the hotel. It was a wonderful experience for myself and my family.

My room was not the usual suite that I booked. It was my mistake when I made the reservation. Front desk upgraded me for $10 bucks which is worth it!! I went for breakfast 20 min. befor it was over,the lady who was making the omelette wouldn't take my order! She said that its almost closing time , she had to many orders to fill! I proceeded down the buffet line and no plates and some food items empty.

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The room smelled odd. Only reason for the 8's. Also would rather not have a handicapped room due to the bathroom experience.

Great location close to the airport! The staff was very helpful!

Room had sliding glass door with usable balcony. Ham and cheddar breakfast sandwich from restaurant was really good. No in-room refrigerator, no soda machine on each floor.

Super convenient location for us to airport and to the highway Most everything was perfect for our needs

courtyard marriott is very clean and quiet convenient no

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This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Not noisy. Clean room. Starbucks served in the morning at the cafe in the lobby...very convenient Would be great if the little cafe stayed open longer

Nice clean hotel with many amenities (gym, pool, private computers with printers ....) Tad noisy next to the 237 freeway ... bu

The restaurant host was incredibly attentive and efficient.

The room was clean and peaceful. One of my favorite locations. The staff is professional and personal. Will be back soon. Thank you Nothing! Everything was perfect👍

EVERYTHING ! I have to pay to park my car

The check in and check out were simple. Breakfast was nice. Myself and my 3 children has plenty of room in the king room.

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The environment in the lobby was great. The room suite was amazing.

Very clean, nice room and friendly staff!!