Great bar with food AC unit did not have working auto for fan
room size old decor poor food choices old shower old amenities unclean pool
The breakfast was bomb af and they gave us a late checkout which was so clutch. The Sheraton is where its at! I didnt like how hard it was raining but theres nothing the hotel can do about that.
Our bed was comfortable and room was clean Requested early check in and rooms close together for our group. We were late for our function due to late check in because of hotel and weren't even given rooms on the same floor as our friends. Staff said they were giving us an upgrade for our inconvenience and didn't. We were very disappointed in their failure to accommodate our only two request!! For that reason, we will not stay at the Sheraton again!
I've always thought La Quinta's were great motor hotels, but I was not expecting to find such a beautiful modern style design, like other boutique hotels. The room was clean, the hotel staff were great. Access to WiFi was easy. And It took me less than ten minutes to get to the airport. There are not a lot of dining choices near by, but it gave me an excuse to explore the city. I found some great restaurants about ten minutes away.
Newly remodeled w super friendly staff Our room had bits of food on the floor and someone else's sock- hadn't been vacuumed or cared for. The door had clearly been forced open previously and didn't fully close. Pool was inheated and unusable in April.
Both the pool and spa were closed.
We have stayed at Wyndham Waikiki before. Nothing compared to that. We were only there to crash but it was an upgraded motel. Thin walls, housekeeping knocking on doors in am. Only savior = bed was comfy
The vibe when walking in just feels so glamorous. It's clean. Staff is very attentive. The location is ok but it's kind of in the middle of nowhere but work buildings. Other than that it's pretty great!
Nothing, late arrival due to shuttle not arriving as they said it would. Ditto above, rude
Loved the view of the courtyard from our room. The sofabed was more comfortable than I expected. The air conditioner was regulated to not go below a certain temperature. When it reached that temp the room got very hot.
Close to the airport I needed a taxi to get to my room. Had I known it was so far away, I would have cancelled and moved. Called 4 x from the airport and let the phone ring 20x each. No one answered until the 5th call. How about picking up and say please hold.
The staff was awesome. Very helpful and knowledgeable.i have to give kudos to Dino who made my son's birthday very memorable and went over and beyond to make my son's 3rd birthday very special. Also to Oscar who made a big deal about my son's birthday.
Style, decor, restaurants nearby No food options on site besides breakfast. Weird, industrial/tech location. Also, hotel is great for business travelers or singles, but not good for families or friends traveling together.
Next to the light rail That there was no microwave in the lobby.
Near San Jose airport. Poor housekeeping: The closet door was off its track, and the toilet tank has an internal leak so you can hear water running all the time. I stayed there 4 days and the problems were never fixed, so it appeared that the hotel considered that tp be normal. Even though they had a Keurig coffee machine in the room, on several days, they didn't leave cups or sugar/cream, just the machine and a few coffee pods.
The staff was great, the hotel itself was very comfortable and convenient. Surprised by the area, went to 7eleven to get some snacks and wife was nearly accosted, that's not the hotel's fault though. Overall we plan on staying here again if/when we visit the area again.
The rooms are large and clean. TV and sitting area nice. Hotel is under construction and it was everywhere. Boxes in the hallways the dirt and supplies took up the handicapped spots. The breakfast was horrible. No ice machines. For what I paid it would have be appreciated to be told first before I got there. They are friendly but not willing to go out of there way for anything. Probably will not return here.
Quiet No access to sodas after certain time
The worst experience ever. I'll never stay again.
May not be the swankiest place around, but bed was warm and comfortable, and shower hot. Staff very helpful. Wi-Fi, cable, refrigerator, and airport shuttle. Wi-Fi was a bit spotty at location of table in room
The whole thing felt dirty, nothing in the room feels inviting. Also, that was the worst bed to sleep in, my neck is still killing me.
It was clean! and very convenient to the airport didn't seem to be many amenities and the towels were small.
Nice staff Noisy Hassle of $2.99 Internet. Just do it for free we don't have to use the iPhone for Internet stuff
I've stayed here every fifth week for business. The owner Danny cares about his hotel. He is friendly as well as the staff. The room is always perfectly cleaned. Since I always request a room way in the back and upstairs, I feel especially safe there and it is quiet with the exception of airport noise in morning. During the week they are a lot of construction workers who overnight there. Basically, they are quiet since they have to get up early to work. There are 2 freeways nearby which is very convenient and also a Denny"s right in the parking lot!
Many long stay customers. Construction workers? Had the atmosphere of a truckstop.