Billig og store rom. Pen og bra restaurant/lunsj/frokost lokaler. Veldig sentralt hotell, bare tre minutter aa gaa fra Harbour Station (tog) og ti minutter til sentrum. Rommene er gamle og vinduene er smaa. En oppussing av badet hadde gjort seg. Ellers var jeg kanskje uheldig, men rommet mitt var ganske skittent og stoevete.
Bra beliggenhet,fint og ganske stort rom(enkeltrom) og hyggelig betjenin
Our room was very nice - comfy bed, great shower, lovely furnishings. Location was odd - residential with very little parking and few nearby restaurants; our room was at the top of four flights of stairs, the staff offered several times to assist with bags so it is not a big problem but something to be aware of.
Staff were polite, helpful and had good knowledge of surrounding area. Rooms were bright and airey with good decor and en-suite. Rooms were made to look bigger on the website than they actually were. No indication of when the rooms were going to be cleaned was given until they actually wanted to clean them.
the room we had was very spacious and nicely furnished shower leaked and fittings were poor. Toilet was very small & cold! door to our room was not very secure + large gap so anyone could see through.
Friendly and helpful staff. Luxurious and large bedroom.
The hotel is situated in a good position. It was bright and clean and the breakfast was good. We arrived at 2pm as stated on the internet but in reception it says check in 3pm. We did not want feather pillows as we had requested. This was not done till we checked into the hotel. The grouting on the bathroom floor kept coming off as we walked.
It was clean, decorated very nicely, quiet, smelt nice and parking was easy. I would rather have had the breakfast facilities in our part of the building - had the weather been awful it would have been not very nice to cross over to the other building for breakfast. There was no hotel information in our part of the hotel either.
Very friendly staff and exellent breakfast
Very Friendly and courteous staff. Excellent Breakfast. Felt the room was a bit small.
The rooms were very attractive, very individual and well appointed. Greeting on arrival was somewhat muted. We didn't realise that we would be staying in the 'annexe' - it didn't matter in the end but would have been nice to be told earlier than when walking across the street. Bathroom a bit small-shower was good.
Friendliness of staff, cleanliness of hotel and good choice of breakfast. Having parking capacity helps as hotel is situated in small backstreets just of the main promenade and space is restricted. The standard double room is on the small side and more what you'd expect in a B&B establishment (although it was clean and well furnished). The sink in the en-suite bathroom was tiny and difficult to use.
Staff is very friendly. The pool is quite small and the jacuzzi was broken.
The hotel is well located and easy to find. The staff were friendly and helpful - no problem when I asked for a later checkout. Would stay again.
I got the food to eat in the hotel. That's the only point I can think of. I ordered a muffins in the cafe coffee day counter and I was served two day old muffinn to me Room Heater was not working when I entered the room and I was never told when I was making a booking that room heater will not be available in the summer season. this caused me lot of inconvenience as I went alongwith with my wife and a kid(5 months old). And I was literally shocked by this incident.Please please intimate people what you will offer and what you will not beforehand so that visitor can make decision accordingly whether to stay in your hotel or not
Excellent sized room & bed. evening meal included None
Location of the hotel was a little far away to local amenities and some more tips on Taxi companies to use would have been helpful.
the rooms were comfortable. the swimming pool and sauna was relaxing.the showers temperature and force of water was very good.
Very comfortable stay at the Marriott. Staff were very helpful and polite. We even got a bottle of wine, fruit basket and chocolates in our room as it was our anniversary which was a lovely surprise. Would recommend.
The improvements to the hotel and dining area are lovely. Very impressed with staff, especially the young blonde waitress who greeted us each mealtime with a smile, asking how our day had gone. Well done
ease of access, parking, catered fopr gluten free diet n/a
We thoroughly enjoyed our stay and were in awe over your leisure facilities,and we will most defonatly stay again No bad points
People were very nice and the house was wonderful
An excellent, very large, room and good breakfast with friendly and efficient service. The location is also convenient for shops and other facilities. Lack of car parking facilities.
excellent guest house owners were very friendly an welcoming lovely comfy beds superb breakfast would recommend the retreat as a great place to stay
Such a warm welcome. Excellent value for money.
Excellent hosts, good position, very clean and comfortable. Very willing and helpful
breakfast! the chef went out of his way to accommodate me willingly.
The comfortable bed!! Only a small point but I get irritated by small extra charges (bottled water in the room and car park). If you had charged an extra £4 for the room I still would have booked it, but I would have left without the feeling of penny pinching on the part of the hotel.
It was nice and comfortable. A little bit too far from the town centre. Needs a little bit more dust cleaning.
Price - Summer Offer for 2 nights bed & breakfast. Our room was upgraded to deluxe. Excellant breakfast. No lift.
None Greeted by beer glass and rubbish on the reception steps.Told on arrival that the room telephone was not working and an offer made to move us to an alternative hotel but no apology. Room ridiculously far away from reception. Bathroom was grubby. No crisps, peanuts or similar snacks available at bar.
The room,staff,food,very comfortable bed,all in all first class No complaints at all
Breakfast Awful decor, rust in bath, horrible smell in place
Restaurant and lounge bar area environment very comfortable with the staff very helpful. Bedrooms were in need of refurbishment. No air conditioning in rooms. Bathroom fittings in poor condition. Not the standard expected or seen previously from Hilton Hotels. Being mostly on one level, had a long walk to bedroom. Disappointed not to have breakfast, but could not justify the cost of £16.50 per person extra.
Hotel has a pool and was easy to find and had plenty of parking spaces. Staff were friendly. Breakfast was included in the price Powerful hairdrier provided. The bed was comfortable. The pool is small and quite claustrophobic - an odd shape to accomodate more than 2 adults wishing to swim careful 'lengths'. The jacuzi was noisy and intrusive and I didn't find the swim a relaxing experience - a great shame.
Room absolutely stunk of stale cigarettes. There was a sign on the door saying it was a smoking room but housekeeping staff in the corridor told us that this no longer applies. However, the room smelt so strong of cigarettes and there was an ashtray in the room. Smell had tried to be masked with air freshener but this made the overall smell worse. We only stayed 1 night to quickly get ready for and attend a wedding otherwise I would have asked for a change of room.
beliggenheten var utmerket. Nei
Kort vei til alle butikkene på Gun Warf. Kan gå frem og tilbake til hotellet hvisdu har noe å bære på. Frokosten. Sparer så mye at de ikke har litt av den billige vacumpakkete osten på lørdager, Ofte tull med nøkkelkortet.
Good service and pleasent room
The staff are so welcoming you will enjoy the arrival and the greeting they provide. I was convalesencing following chemotherapy treatment in hospital and all my medical needs were attended to - such a treat to have the levels of care and attention from all the front of house staff who are a credit to the hotel. Nothing to put in this box!
Food parking and room None
Not having to travel as attending Xmas function Heater in room not working on one of the coldest days of the year. Having to pay for breakfast.
It was very quiet The restaurant. Things we ordered from menu not available and service very slow
we only stayed from 7pm-7.30am so didn't experience much The fact the travel cot couldn't have been set up and made up by the hotel when we did pay £75 for our room it seems a bittight not to include this as a srvice when even a travel lodge or days inn provide this service for half the price!
Nice clean room with a comfortable bed. Quietish area and only a 10 minute drive to Portsmouth harbour, which is the reason we booked.
The food was very poor, slow in coming and only luke warm. The manager was informed and was very helpful
Hotel staff Need to allocate car park spaces for hotel guests. On Friday and Saturday nights most of car park spaces were taken up by people attending the functions. Need lifts to ist floor specially for older and disabled people.
The dining restaurant was good and the staff were friendly and helpful. My room smelled of smoke.It was obvious a smoker had been using the room previously.
We always look forward to using your hotels. They are always welcoming and the staff are very proffessional. Rooms are always kept in good order and shower is always good. The only thing we find is that the restraunts attached to the hotels are not always up to standard with service. Not all but certainly some.
Informative helpful staff Room to hot at night even with the window open which led to a poor nights sleep
Big room.good tv channel coverage No toiletries included
Noisy Hovercraft Terminal nearby & associated announcements starting at 6.00am
Nice location, friendlt and helpful staff. None
Breakfast goood, tasty and staff were excellent. Bed comfortable, pillows nice. Position fine. Greeting by manager/owner cool to the point of awkwardness. Also, arrived back after dinner before midnight to be greeted by same person who made us feel like intruders - not very welcoming. Bath is hip bath - so, 50% economy/energy wise, 50% less comfortable for weary road traveller. Lack of toiletries didn't help. No bar added to lack of relaxation factor.Photographs didn't match reality. Smelt like 1950's boarding house, cabbage-Y.
Good clean room The owner of the hotel was very offhand
Attractive,clean large guest house with helpful owner/manager. Excellent value for money None
The hotel was very clean The temperature on the shower was impossible to control
Very agreeable and friendly hotel staff None
Easy parking, easy access - convenient location. Clean and simple no fuss accommodation. Good value for money
good parking - well laid out - nice beds - just had some money spent on it and not bad for a budget hotel
The lady who greeted us at the reception was very nice and very helpful. I didn't like the bathroom, the tiles were dirty and there were cracks between some of them. Overall I expected more for my money.
Friendly staff: relaxed atmosphere; clean & comfortable.
Good level of service
Very clean and crisp. Yet to find.
Location Walking to room could smell the tumble dryer, while in room the tumble dryer was going all night, disturbed sleep as a result. No evening meal except a frozen tesco meal.
position the bed was very old and uncomfortable
good size room very dated but value for money
Fantastisk beliggenhet Litt oppussingt hadde vært på sin plass - men helt grei standard
Vennlig personale, god mat og den beste kaffen jeg noen gang har smakt på hotel. Hadde røykerom i 4 etg. kanskje litt slitt (vinduene). Eller sov jeg utmerket. Helt OK.
Felt the room was a little cramped considering the rate paid.
The comfort and atmosphere
staff and decor size of Executive Rooms
Friendly staff and enjoyed the use of the pool, although it wasn't clear when the children's inflatables were allowed to be used booked a family room on website but arrived to be told we were in a double. we paid extra for the family room and we needed a 'discussion' at reception to sort out which was inconvenient. expensive food and drink in both hotel and on site restauraunt across the road
Willingness of staff to help in any way
Cleanliness and friendliness of staff
Quiet room, well maintained, with some of the best service-oriented attitude I've seen in the UK. The spa had no appointments for any treatments during my stay. I had chosen the hotel specifically because of the spa, too. :-( (This ALWAYS seems to be the case, in any spa and many other businesses anywhere in this country, there is no such thing as a 'walk-in' or spontaneous appointment, but I digress. It is nothing specific regarding this hotel anyway.)
Great hotel good location with excellent spa facilities, the pub adjoining the hotel offered good food at reasonable prices in a relaxed atmosphere Didn't eat in the hotel as thought prices for a family of four were a little expensive therefore would suggest an inclusive rate for breakfast for this type of stay.
Helpful and friendly staff, rooms excellent and restaurant food amazing, would recommend and will be staying again.
Beliggenheten i forhold til stasjonen At prisen ikke stod standarden og at frokosten ikke smakte godt.
Koseligt gammelt hotell med fin beliggenhet og ok frokost, trenger nokk litt oppussing men helt ok.
Jeg likte godt at hotellet var gammelt og "fint"
God service og ypperlig engelsk frokost. Koselige små rom i typisk engels stil.
Convenient for our needs; good restaurant; value for money. Sounds from adjoining guest rooms - plumbing and voices.
Should of been told by hotel at time of reservation of any functions that were planned to happen on the date of stay
1. Staff – Friendly and professional 2. Food – Good 3. General Cleanliness and Comfort – Good Bathroom- Poor Standard 1. Shower fitting not standard expected 2. Mildew around bath 3. Cheap rusty Towel rail 4. Cheap and Flimsy Toilet Roll Holder 5. Cheap Toilet Paper 6. Cheap door hook (cup hook!) not properly fixed
Quiet, clean and comfortable.
the staff were very good and the meal in the morning people in the next room very loud in the morning 5 am awake
Breakfast at 06:00 in the morning was lovely, a good fruit selection, serials and toast. Delivered right on time. The room was clean and tidy, the bed comfortable and Earl Grey tea bags, wonderful! Only one, the shower curtain round the bath is awful. I just don't like a wet curtain wrapped round me as I shower. Apart from that small thing, all ok.
the building is an excellent example of georgian architecture and to a pleasure to be in such a building. The room was roomy and very comfortable. Breakfast excellent and staff both in receprion & restaurant very friendly
Location was perfect for the town and theatre that we were going to in the evening. As there was a wedding it was quite noisy when everyone from the party was going to bed.,
very helpful staff, were happy to arrange taxi's for us at any time and also arranged breakfast an hour early to accomidate for all the guests running the great south run.
Convenient location to the venue we were going to and close to most of the amenities in the town. Car parking space was ideal for us.